DocuSign

Growth Data Scientist at DocuSign focused on driving self-serve customer adoption and expansion through data analysis and experimentation. This role partners with cross-functional teams to build and scale systems that accelerate product-led growth and deliver customer value. Responsibilities include strategic analysis, experimentation design and analysis, identifying growth opportunities, and applying advanced analytical techniques to understand customer behavior and forecast outcomes.

This UX Researcher role focuses on the Product-Led Growth (PLG) UX Design Team, optimizing the end-to-end self-service journey (onboarding, trial, retention). The role will own and drive the evaluative research engine, establishing a consistent testing cadence to provide insights for optimizing the growth funnel. Key responsibilities include leading research studies (interviews, surveys, usability testing), partnering with design and product managers to integrate user feedback, and identifying/leveraging AI-powered tools to accelerate research cycles and improve team efficiency. The role requires experience with shipped products/features and proficiency in generative and evaluative research, with a preference for SaaS or PLG environments.