DocuSign

Lead Information Architect responsible for designing the semantic models and knowledge frameworks that transform data into machine-understandable intelligence for Docusign's AI engines, Agentic AI, and search systems. This role involves defining enterprise ontology, taxonomy, and knowledge graph relationships to power AI solutions and establish semantic standards.

This role focuses on managing the partner technology stack and operations, with a significant emphasis on integrating AI and automation into partner workflows. Key responsibilities include defining data models for AI/ML use cases, leveraging AI for insights, and architecting AI-driven support solutions involving LLM embeddings, RAG, and automation pipelines. The role also involves establishing quality control for AI outputs and driving AI performance optimization.

This role focuses on improving data quality and governance within Salesforce, specifically for account hierarchies and contact data. It involves leading a team, defining standards, and deploying AI agents and automation workflows for data cleansing, matching, and enrichment. The goal is to enhance data accuracy, support GTM initiatives like segmentation and forecasting, and enable AI adoption.

Senior Applied Scientist at Docusign, focusing on researching, designing, and deploying innovative AI features and products. The role involves end-to-end ML pipeline development, including data preparation, RAG, agent frameworks, LLMs, prompt engineering, and production monitoring, in collaboration with engineering teams.

Applied AI Software Engineer to join the "Agentic Team" to develop, test, and launch revenue engines using AI and automation. Responsible for taking software from ideation to deployment, developing new solutions, and iterating based on learnings. Will automate using LLMs, Python/JS scripts, APIs, and virtual servers, create agent pipelines, and develop feedback loops for AI Agents. Requires experience with AI Agents, prompt engineering, React, Typescript/Javascript, Python, and public cloud.

Lead the Docusign Product Security program, focusing on secure software development lifecycle (SDLC) and CI/CD for customer-facing and internal products. Integrate security practices into all development phases, manage security engineers and architects, and leverage emerging tools like AI guardrails for risk mitigation. Ensure products meet security standards and regulatory requirements.

Manager, Software Engineering at DocuSign to lead initiatives and scale the Extend platform foundations, enabling developers to integrate and extend Docusign's features via custom APIs. The role involves leading a team, driving platform architecture, and managing incident response. Experience with cloud platforms, large-scale systems, AI Agents, and prompt engineering is required.

Principal Software Architect for Docusign's Search & Data Platform, focusing on transforming customer-facing search capabilities into a scalable cloud data platform. This role bridges distributed infrastructure and ML features to enhance contract intelligence extraction and drive business growth through search innovation. Requires extensive experience in search infrastructure, distributed systems, and solving large-scale problems.

Director of Engineering for Search, responsible for the discovery engine powering agreements. Bridges distributed infrastructure and ML features, collaborates with applied scientists, and impacts platform scalability. Drives business growth by transforming Search into a competitive advantage.

Software Engineer on the Authentication Platform team responsible for powering Docusign's core authentication experiences, including login, signup, passkey, SSO, and two-step verification. The role involves building and modernizing the authentication frontend stack using React and Webpack, and developing backend services and APIs for secure login flows.

Lead Security Risk Manager to join Security Governance, Risk & Compliance (GRC) team. Role involves leading data-driven security risk assessments, advancing the Security Risk Management program, and translating risk findings into actionable insights for engineering, security, and business decisions. Responsibilities include leading security risk assessments of applications, systems, and cloud environments, analyzing risk data, partnering with cross-functional teams, developing risk dashboards, and staying ahead of emerging risks and industry trends, including AI risks.

Senior Software Engineer at DocuSign focusing on building and integrating secure, scalable Identity Verification (IDV) experiences and APIs for their Intelligent Agreement Management platform. The role involves collaborating with product, security, and platform teams to design IDV flows, integrate with third-party providers, and ensure secure and compliant handling of identity data. Emphasis on building for developers and creating reusable end-customer experiences.

Fullstack Software Engineer responsible for the design, development, testing, deployment, and maintenance of product features in Docusign software products, with a focus on backend (70%) and frontend (30%) development using the Microsoft technology stack (C#, .NET, Azure, React, Typescript). The role involves building highly available, performant, and high-quality solutions for document manipulation needs, working with microservices, cloud-native solutions on Azure, and addressing performance and scalability challenges.

This role focuses on the advanced configuration, technical delivery, integration, and operational excellence of core collaboration and productivity platforms, primarily Slack Enterprise Grid. Responsibilities include implementation, technical governance, troubleshooting, internal platform development, cross-functional integration, API utilization for automation, security configuration alignment, roadmap input, project leadership, and vendor management support. The role also involves multi-platform engineering for secondary platforms like Box, Figma, UiPath, and Everbridge.

Lead Security Engineer at DocuSign responsible for defining strategy, leading programs, and delivering automation for cloud and infrastructure security, with a focus on vulnerability management. This role involves hands-on technical contributions like operating discovery tools, analyzing findings, prioritizing remediation, and scripting automations.

This role focuses on cybersecurity incident response and engineering, emphasizing automation, observability, and resilience through a code-first approach. The engineer will act as an Incident Commander, develop automation scripts and SOAR workflows, enhance threat detection, lead post-mortems, and build integrations between security and DevOps tools. Experience in Incident Response, DevOps, SRE, or Infrastructure Engineering is valued, along with scripting proficiency and cloud-native infrastructure knowledge.

Senior Application Engineer for Quote to Cash systems at DocuSign, focusing on delivering technology solutions that scale finance processes. Responsibilities include designing and developing custom application experiences, integrating with internal and third-party systems, and customizing Oracle Fusion ERP. The role requires extensive experience with Oracle cloud applications and integration tools, with a preference for experience with AI frameworks like LLMs and RAG.

Senior Software Engineer to join the Envelopes team, focusing on building highly scalable, performant, and secure services for Docusign's Agreement Platform, specifically in the core e-sign, envelopes, and recipients area, with an emphasis on multi-channel delivery mechanisms. Responsibilities include architecting, implementing, and maintaining high-scale services, designing database and service solutions, mentoring engineers, and improving team productivity.

This role focuses on IT Internal Controls over Financial Reporting (ICFR) design and implementation, ensuring strong internal controls, adherence to regulatory requirements, and effective management of IT compliance risks within the company's IT environment. It involves overseeing and challenging IT SOX controls, collaborating with process owners, and supporting external and internal audits.