Glean

Machine Learning Engineer focused on LLM Evals & Observability for Glean's Work AI platform, responsible for designing evaluation datasets, building large-scale evaluation pipelines, developing LLM-powered judges, and creating observability infrastructure for AI agents.

Tech Lead Manager for Agentic Runtime team, responsible for building and operating low-latency, reliable, and secure foundation for AI agents and assistant experiences at scale. Focuses on multi-turn orchestration, tool calling, model routing, memory, streaming, and safety, integrating with LLM providers and internal evaluation frameworks.

Machine Learning Engineer focused on LLM Evals & Observability for an enterprise AI platform. The role involves designing evaluation datasets, building large-scale evaluation pipelines, creating LLM-powered judges, evaluating new models before launch, and building observability infrastructure for AI agents. The goal is to ensure the reliability and quality of Glean's AI Assistant and Agents.

Founding Forward Deployed Engineer to build next-generation AI products and agentic capabilities for enterprise customers, working directly with C-suite and Glean's R&D teams. Requires 0-to-1 product creation experience and shipping AI-powered solutions in production.

Founding member of a forward-deployed product team responsible for discovering and building the next generation of AI product surfaces for enterprise customers. This role involves identifying unmet business needs at strategic clients, designing and shipping new AI-powered products in collaboration with engineers, and advising C-suite executives. The goal is to create innovative AI solutions that will be scaled across all Glean customers.

Founding member of a forward-deployed product team responsible for discovering and building the next generation of AI product surfaces for enterprise customers. This role involves identifying unmet business needs at strategic clients, designing and shipping new AI-powered products in collaboration with engineers, and advising C-suite executives. The goal is to create innovative AI solutions that will be scaled across all Glean customers.

Founding Forward Deployed Engineer to build next-generation AI products and agentic capabilities for enterprise customers, working directly with C-suite and Glean's R&D teams. Requires 0-to-1 product creation experience and shipping AI-powered solutions in production.

Founding Forward Deployed Engineer to build next-generation AI products and agentic capabilities for enterprise customers, working directly with C-suite and Glean's R&D teams. Requires 0-to-1 product creation experience and shipping AI-powered solutions in production.

Founding member of a forward-deployed product team responsible for discovering and building the next generation of AI product surfaces for enterprise customers. This role involves identifying unmet business needs at strategic clients, designing and shipping new AI-powered products in collaboration with engineers, and advising C-suite executives. The goal is to create innovative AI solutions that will be scaled across all Glean customers.

Machine Learning Engineer focused on building the Enterprise Brain, a suite of proactive AI products that automate enterprise workflows using LLMs, advanced ML, agent orchestration, and ranking techniques. The role involves user understanding, task prediction, inventing LLM workflows, optimizing RL and fine-tuning, leading evaluation and benchmarking, building ML pipelines, and ensuring system performance.

Software Engineer role focused on building and operating the low-latency, reliable, and secure runtime foundation for AI agents and assistant experiences at scale. This includes designing core services for orchestration, tool calling, memory, streaming, and safety, integrating with LLM providers and evaluation frameworks, and ensuring platform robustness and observability.

Glean is seeking an experienced design leader to define the future of their AI Products suite, transforming how businesses leverage AI. The role involves leading the design of breakthrough AI experiences including personal research agents, AI-powered content creation tools, their enterprise intelligence platform, and 0->1 AI-native products. This requires deep expertise in LLM system architecture and strong opinions about exceptional enterprise AI user experiences. The lead will translate LLM complexity into intuitive UX, create AI-powered research and creation experiences, drive 0->1 product innovation, partner with product and engineering leaders, and guide team excellence.

Software Engineer focused on building AI Infrastructure for Glean's Work AI platform, specifically focusing on LLM serving, routing, orchestration, and agentic systems for infrastructure health monitoring. The role involves designing, building, and improving AI/ML systems and data pipelines.

Machine Learning Engineer focused on improving search quality and building AI agents for Glean's Work AI platform. Responsibilities include inventing new signals for personalization, training ranking models, domain-adapting language models, and combining LLMs with search engines. The role involves shipping production-ready models and working with customers to solve problems.

Product Manager for Glean Model Hub, responsible for evaluating LLM models, defining the roadmap for Glean's LLM portfolio, managing provider relationships, and setting product strategy for customer LLM experimentation. This role involves forecasting LLM usage, costs, and capacity, and driving customer adoption of new LLMs and AI capabilities.

Tech Lead Manager for Glean's Apps & App Infrastructure, focusing on full-stack development of AI-powered applications and the underlying platform. The role involves technical leadership, team management, and hands-on development of features like AI assistants and agents, with a strong emphasis on enterprise readiness and scalability.

This role focuses on partnering with customers to identify, design, and implement AI use cases using Glean's Work AI platform, specifically focusing on building and deploying AI agents to achieve measurable business outcomes. The role requires a blend of business acumen, product sense, and prompting skills to guide customers in transforming into AI-native enterprises.

The AI Outcomes Manager will partner with executives and end-users to identify high-impact use cases for Glean's Work AI platform, translate business needs into AI solutions, and design/build AI agents to drive adoption and measurable business outcomes. This role requires a blend of business acumen, product sense, and prompting skills, with a focus on customer-facing consultation and driving tangible results.

This role focuses on partnering with customers to identify, design, and implement AI use cases using Glean's Work AI platform, specifically focusing on building and deploying AI agents to achieve measurable business outcomes. The role requires a blend of business acumen, product sense, and prompting skills to translate business needs into practical AI solutions and drive adoption.

This role focuses on partnering with customers to identify and implement high-impact AI use cases using Glean's Work AI platform, specifically designing and building AI agents to automate business processes and drive adoption. The role requires a blend of business acumen, product sense, and prompting skills, with hands-on experience with modern AI platforms and a consultative, customer-facing approach.

The AI Outcomes Manager will partner with executives and end-users to identify high-impact use cases, translate business needs into AI solutions, and design/build AI agents to drive adoption and measurable business outcomes on the Glean Work AI platform. This role requires a blend of business acumen, product sense, and prompting skills, with a focus on customer-facing consultative work.

This role focuses on partnering with executives and end-users to identify and implement high-impact AI use cases using Glean's Work AI platform. The manager will translate business needs into AI solutions, design and build AI agents with customers, and drive adoption of the platform to achieve measurable business outcomes. The role requires a blend of business acumen, product sense, and prompting skills, with hands-on experience with modern AI platforms.

Software Engineer for the Insights team, focusing on building and maintaining the end-to-end stack for Glean's Work AI platform. This includes data pipelines, backend services, and customer-facing experiences that make AI products explainable and measurable. The role involves contributing to NLQ-powered agents on top of the data warehouse, building a user targeting platform, and improving observability for Insights jobs. The engineer will partner with various teams to ensure accuracy and alignment of metrics for usage-based pricing and renewals.

Software Engineer to build and evolve Glean's horizontal AI platform, focusing on SDKs, client libraries, agent tooling, custom context services (Code Search, Code Writer, Memory), and public REST APIs. The role involves designing platform primitives and collaborating on developer authentication and authorization flows, aiming to enable external frameworks and agents to integrate with Glean.

Software Engineer for Data Foundations team responsible for the end-to-end data ingestion and management layer powering Glean's Search, AI Assistant, and Agent products. This involves building and scaling connectors, handling data transformations, and ensuring the quality, freshness, and trustworthiness of data used by AI systems, with a focus on preserving access controls and sensitivity constraints for LLM reasoning.

Seeking a Sr. Technical Program Manager to lead complex, cross-functional initiatives for Glean's Work AI platform, focusing on the evolution, scaling, and customer value delivery of AI products including Search, AI Assistant, and AI agents. This role requires a deep technical background in AI/ML systems, LLMs, and agents, with a focus on translating complex capabilities into practical product impact and driving end-to-end product development programs from ideation to launch.

Senior Technical Program Manager to lead cross-functional initiatives for scaling and optimizing Glean's infrastructure platform, focusing on AI systems, reliability, and cost efficiency. The role involves driving the infrastructure roadmap, partnering with AI/ML teams, and managing programs related to ML pipelines, training infrastructure, and LLM serving.

Product Designer for an AI platform focused on enterprise search, AI assistants, and AI agents. The role involves designing intuitive and intelligent AI-native experiences, collaborating with PMs, engineers, and researchers, and shaping product strategy for AI-powered features. Requires experience designing AI or LLM-based products and understanding of LLM capabilities and UX challenges.

Software Engineer focused on AI and Security for Glean's Work AI platform, which includes enterprise search, an AI Assistant, and AI agents. The role involves developing greenfield features, architecting data pipelines, AI models, and APIs, with an emphasis on enterprise-grade security and governance.

Glean is seeking recent university graduates for Software Engineer roles (Backend, Product, ML) to build and maintain their Work AI platform, which includes an AI Assistant and AI agents. The role involves owning infrastructure problems, writing design documents, shipping code, and collaborating with the team. Experience building and shipping ML models or solving NLP problems is required.

Product Manager for Glean Model Hub, responsible for evaluating LLM models, defining the roadmap for Glean's LLM portfolio, managing provider relationships, and setting product strategy for customer LLM experimentation. The role involves owning LLM usage projections, cost, and capacity planning, while driving customer enablement and adoption of LLM-native capabilities. The company is an AI platform for enterprise search, AI assistants, and AI agents.

Senior/Staff Applied Scientist at Glean, an enterprise Work AI platform. The role focuses on developing and maintaining an A/B experimentation platform, conducting end-to-end evaluations of AI use cases (including summarization, reasoning, tool use, coding), and designing best practices for evaluation problems. The role requires strong statistics/ML skills, Python proficiency, SQL, and experience in B2B SaaS and A/B testing platforms.

Software Engineer, Platform Security for Glean, a Work AI platform that helps users work smarter with AI. The role focuses on developing and maintaining the security foundation of the platform, including authentication, authorization, secure communication, and data access controls. It involves collaborating with cross-functional teams, staying updated on security threats, conducting code reviews, and responding to incidents.

Glean is building a Work AI platform that uses AI agents to automate work across teams by accessing enterprise data. This role focuses on securing the cloud infrastructure (AWS/Azure) for this platform, including developing security features for authentication, authorization, and audit logging.

The Senior Technical Program Manager, Connectors will own multi-quarter programs for Glean's enterprise SaaS connectors and the platform capabilities that power them. This role involves working with tech leads on system design, scalability, and reliability of the connectors stack, designing the operating model and technical roadmap for scaling connectors, and driving connector reliability through SLOs and operational excellence. The role requires experience in large-scale distributed data pipelines, enterprise identity/security constraints, and AI/ML, data pipelines, and API integrations.

Product Manager for Agent Security & Governance at Glean, an enterprise Work AI platform. This role focuses on developing features for explainable AI, AI risk prevention, and observability, security, and privacy for AI agents and data. Requires 8+ years of PM experience in SaaS for large enterprises, with a focus on security, governance, trust, and identity.

Tech Lead Manager for the Admin Console team at Glean, an AI platform company. This role involves leading a full-stack engineering team to build and manage the admin experience for deploying, governing, and scaling Glean. Responsibilities include technical direction, architecture, partnering with product and design, and evolving the console to manage AI capabilities and enterprise context.

Glean is seeking a Corporate Account Executive to sell their Work AI platform, which includes enterprise search, an AI Assistant, and AI agents, to high-growth companies. The role involves full-cycle sales, focusing on net-new logos and expansion within the 50-300 employee segment.

Strategic Federal Account Executive for Glean's Work AI platform, focusing on the Defense Industrial Base (DIB) sector. This role involves full-cycle enterprise SaaS sales, building go-to-market plans, navigating complex procurement, and orchestrating cross-functional teams to close deals with U.S. Federal agencies and defense contractors. The role requires experience selling into the federal sector and understanding security/compliance requirements, even without FedRAMP authorization.

Glean is seeking an experienced Enterprise Account Executive to drive new logo acquisition and expansion for their Work AI platform. The role involves owning the full sales cycle, navigating complex deals, partnering with Sales Engineering, and building ROI cases for AI adoption. The ideal candidate has 6+ years of closing experience in technical SaaS sales, can demonstrate complex deals, and understands technical concepts like integrations and APIs.

Glean is seeking a Corporate Account Executive to sell their Work AI platform, which includes enterprise search, an AI assistant, and AI agents, to high-growth companies. The role involves full-cycle sales, driving net-new logos and expansion within the 50-300 employee segment. Responsibilities include sourcing and closing deals, understanding customer business objectives, collaborating with internal teams, and meeting ARR targets. The ideal candidate has 2+ years of closing experience in technical SaaS sales, can demonstrate a technical product, and has experience selling to C-level executives.

Glean is seeking a Corporate Account Executive to sell their Work AI platform, which combines enterprise search, an AI assistant, and AI agents, to high-growth companies. The role involves full-cycle deals, pipeline generation, and achieving ARR revenue targets. Requires 2+ years of closing experience in SaaS sales, technical product understanding, and experience selling to C-level executives.

Glean is seeking an Enterprise Regional Director to lead a team of Enterprise Account Executives in the Northeast region. This role is responsible for developing and executing a regional sales plan, building pipeline, closing complex enterprise deals, and driving customer adoption of Glean's Work AI platform, which includes enterprise search, an AI Assistant, and AI agents.

Glean is seeking a Commercial Account Executive to drive new business and growth within commercial and mid-market-sized prospects by developing tailored strategies to break into and expand these accounts. This role demands account research, compelling messaging, and champion-building to deliver on customer pain points and priority business outcomes. The role involves sourcing and closing net new logos, responding to inbound leads, navigating organizational structures, researching customer business objectives, and collaborating with internal partners to move deals forward and ensure customer success. The ideal candidate has 3+ years of closing experience with direct field sales experience selling enterprise cloud software (SaaS) to companies, with a MUST for Commercial / Mid Market / Corporate segment selling experience.

This role is for a Senior Technical Program Manager focused on leading strategic customer escalations for Glean, an enterprise Work AI platform. The TPM will coordinate across Engineering, Product, Support, and Customer Success teams to ensure rapid resolution of high-priority customer issues, drive accountability, and identify systemic improvements. The role requires strong technical judgment, program management skills, and excellent communication abilities, with a focus on improving escalation processes and customer trust within a B2B SaaS environment.

Glean is seeking a Manager, US Field Marketing to lead their Enterprise field marketing strategy. This role will manage the field marketing team, develop scalable programs, and ensure alignment with sales priorities and pipeline goals. The ideal candidate has experience in B2B SaaS field marketing, people management, and a track record of driving pipeline impact.

Glean is seeking an Enterprise Account Executive to drive new business and expand relationships within large enterprise accounts. The role involves landing and managing multi-million dollar accounts by leveraging Glean's AI technology and knowledge graph to deliver business outcomes. Responsibilities include sourcing and closing new logos, navigating complex organizations, understanding customer business objectives, collaborating with internal teams, and consistently delivering ARR revenue targets. The ideal candidate has 6+ years of closing experience in sales, can demonstrate technical products, and has experience selling technical SaaS solutions.

Tech Lead Manager for the Admin Console team at Glean, an AI platform company. This role involves leading a full-stack engineering team to build and manage the admin experience for deploying, governing, and scaling Glean across organizations. Responsibilities include owning architecture, partnering with product and design, and evolving the console to manage AI capabilities and enterprise context.