Currently tracking 32 active AI roles, up 13% versus the prior 4 weeks. Primary focus: Agent · Engineering. Salary range $142k–$280k (avg $198k).
| Title | Stage | AI score |
|---|---|---|
| Senior Customer Success Manager (Portuguese Speaker) This role focuses on guiding large enterprise customers in adopting and optimizing Intercom's AI agent, Fin, for their customer service operations. It involves understanding customer needs, designing solutions, monitoring usage, and driving business outcomes through AI transformation. | — | 5 |
| Senior Customer Success Manager (Portuguese Speaker) This role is for a Senior Customer Success Manager at Intercom, an AI Customer Service company. The primary focus is on guiding large customers through their AI Agent transformation with Fin, Intercom's AI agent. Responsibilities include developing trusted advisor relationships, facilitating requirements gathering, collaborating with engineers on solution design, monitoring AI agent usage, and advocating for customer needs internally. The role requires strong technical acumen and a passion for AI/agent-building, but not coding. | — | 5 |
| Account Executive, Enterprise Enterprise Account Executive role focused on selling Intercom's AI agent, Fin, to enterprise clients. The role involves full-cycle sales ownership, driving AI transformation, and acting as a customer advocate. Requires proven sales success, AI familiarity, and strong communication skills. |
| — |
| 5 |
| Relationship Manager, MidMarket This role is for a Mid-Market Relationship Manager at Intercom, an AI Customer Service company. The primary focus is on owning and growing a portfolio of mid-market customers, driving revenue expansion, retention, and loyalty. The role involves engaging with executives to position AI-driven solutions, designing territory strategies for upsell/cross-sell, and partnering cross-functionally. Experience selling AI-powered products and understanding AI applications is required. | — | 5 |
| Relationship Manager, Commercial Relationship Manager for Intercom's small business customers, focusing on revenue growth and retention by understanding customer needs and providing solutions based on Intercom's AI-powered platform. This role involves strategic territory planning, collaboration with internal teams, and tracking key metrics. | — | 5 |
| Account Executive, MidMarket - German Speaking Account Executive for Intercom, an AI Customer Service company, focusing on the Mid-Market segment in Europe. The role involves managing the full sales cycle, evangelizing the product, and contributing to business growth. | — | 5 |
| Scaled Customer Success Manager This role focuses on driving product adoption, particularly for AI-powered features like Fin, and scaling customer success processes within an AI company. The individual will design engagement strategies, manage customer onboarding, monitor usage, and act as the voice of the customer to inform the product roadmap. The role emphasizes working at the intersection of AI, product adoption, and operational excellence. | — | 5 |
| Technical Support Specialist This role is for a Technical Support Specialist at Intercom, an AI Customer Service company. The specialist will handle complex technical queries, act as an escalation point, provide customer support, collaborate with product teams, and debug issues. They will utilize AI tools to handle cases efficiently and contribute to product improvements. The role requires 3-4+ years of technical support experience, understanding of tech fundamentals, APIs, webhooks, strong customer focus, communication, and problem-solving skills. Experience with AI solutions in support is a plus. | — | 5 |
| Staff Product Manager Staff Product Manager at Intercom, an AI Customer Service company, to shape the future of business messaging and AI-powered customer engagement. This role will lead a team of engineers, designers, and researchers to deliver products that touch millions of people daily, leveraging AI to increase efficiency and accelerate product development. The role requires understanding AI systems and LLMs, managing roadmaps, and collaborating with engineering to ship solutions. | Ship | 5 |
| Senior Product Designer Senior Product Designer at Intercom, an AI Customer Service company, to design and ship complex software products, focusing on AI-powered features and customer experiences. The role requires strong craft, end-to-end ownership, and collaboration with engineering and product teams. | — | 5 |
| Relationship Manager, MidMarket This role is for a Mid-Market Relationship Manager at Intercom, an AI Customer Service company. The primary focus is on owning and growing a portfolio of mid-market customers, driving revenue expansion, retention, and loyalty. The role involves engaging with executives to position AI-driven solutions, designing territory strategies for upsell/cross-sell, and partnering cross-functionally. Experience selling AI-powered products and understanding AI applications is required. | — | 5 |
| Account Executive, Mid-Market Account Executive for Intercom, an AI Customer Service company, focusing on Mid-Market and Enterprise new business growth. Responsibilities include product evangelism, sales cycle management, forecasting, and customer advocacy. | — | 5 |
| Manager, Account Executives (MidMarket) Manager, Account Executives (MidMarket) at Intercom, an AI Customer Service company. The role focuses on leading a team of Account Executives responsible for new business revenue, segment strategy, and building a high-performing sales team, with a concentration on their AI agent, Fin. Requires strong leadership, sales strategy execution, performance management, and cross-functional collaboration skills. | — | 5 |
| Account Executive, MidMarket This role is for an Account Executive at Intercom, an AI Customer Service company. The primary focus is on selling Intercom's AI-powered customer service solutions to mid-market businesses, managing the full sales cycle, and contributing to sales organization growth. While the company heavily features AI in its product, the role itself is sales-focused. | — | 5 |
| Account Executive (Existing Business), Commercial Account Executive role focused on growing existing business for Intercom, an AI Customer Service company. The role involves building relationships with small business customers, understanding their needs, providing solutions based on Intercom's platform (including their AI agent Fin), and driving revenue growth through upsell, cross-sell, and expansion. It requires collaboration with other teams, tracking metrics, and providing customer feedback for product innovation. The company emphasizes customer experience and AI-driven solutions. | — | 5 |
| Account Executive, MidMarket Account Executive for Intercom, an AI Customer Service company, focusing on the Mid-Market segment. The role involves managing the full sales cycle, evangelizing the product, and contributing to business growth. | — | 5 |
| Account Executive, Commercial Account Executive for Intercom, an AI Customer Service company, focusing on growing the Small Business segment by managing the full sales cycle and evangelizing the product. The role involves consultative sales, forecasting, and partnering with R&D and Marketing. | — | 5 |
| Account Executive, Commercial Account Executive for Intercom, an AI Customer Service company, focusing on the Small Business segment. The role involves managing the full sales cycle, evangelizing the product, and partnering with other teams to drive growth and adoption of Intercom's AI solutions. | — | 5 |
| Customer Success Manager, High Touch Customer Success Manager role at an AI customer service company, focusing on helping clients maximize value from AI products and drive adoption. This role acts as a trusted advisor, developing success plans, and providing feedback to internal teams. | — | 5 |
| Customer Success Manager, High Touch Customer Success Manager role at an AI customer service company, focusing on helping clients maximize value from AI products and drive adoption. This role acts as a trusted advisor, developing success plans, and providing feedback to internal teams. | — | 5 |
| Account Executive, Senior MidMarket This role is for a Senior Mid-Market Account Executive at Intercom, an AI Customer Service company. The primary responsibility is to manage the full sales cycle for new business within the Mid-Market segment, focusing on growing adoption of Intercom's AI-powered customer service solutions. The role involves prospecting, closing deals, providing sales forecasts, and representing the voice of the customer to internal teams. It requires significant sales experience, particularly in SaaS, and a strong track record of hitting quotas. The company emphasizes a consultative sales approach and internal development. | — | 5 |
| Solutions Engineer This role is for a Solutions Engineer at an AI Customer Service company. The Solutions Engineer will act as a trusted advisor to customers, demonstrating the value of Intercom's AI solutions throughout the sales cycle. They will lead technical discovery, deliver presentations, design POCs, and collaborate with Product and Engineering teams to represent the customer voice. The role requires strong technical acumen, problem-solving skills, and excellent communication abilities, with a focus on translating business challenges into tailored solutions. | — | 5 |
| Product Design Director Product Design Director at Intercom, an AI Customer Service company, to lead the design team focused on building their AI agent, Fin. The role involves leading and growing design teams, partnering with Product and Engineering, and driving design excellence for AI-powered customer experiences. This is a hands-on leadership role focused on execution and shipping high-quality product work. | — | 5 |
| Senior Product Manager, Web (Narrative/Content) This role is for a Senior Product Manager focused on the web experience for Intercom's AI customer service products. The primary responsibility is to translate product messaging and brand story into compelling web content and experiences that showcase the company's AI capabilities, particularly their AI agent 'Fin'. The role involves leading the end-to-end delivery of narrative and storytelling web pages, collaborating with cross-functional teams, and ensuring high standards for design, clarity, and performance. While the company is an AI company and the product is AI-driven, this role itself is not directly building or shipping AI models but rather marketing and communicating about them through web content. | — | 5 |
| Senior Data Scientist - Product Analytics Senior Data Scientist role focused on product analytics at an AI Customer Service company. The role involves using data to drive decision-making, partnering with product teams, developing metrics, building data pipelines, and influencing product strategy. While the company heavily features AI, this role is primarily focused on product analytics and using data to understand customer behavior and product performance, rather than directly building or researching AI models. | — | 5 |
| Staff Product Manager Staff Product Manager at Intercom, an AI Customer Service company, to shape the future of business messaging and AI-powered customer engagement. This role will lead a team of engineers, designers, and researchers to deliver products that touch millions of users daily, leveraging AI to enhance efficiency and product development. | Ship | 5 |
| Staff Product Manager Staff Product Manager at Intercom, an AI Customer Service company, to shape the future of business messaging and AI-powered customer engagement. This role will lead a team of engineers, designers, and researchers to deliver products that touch millions of people daily, focusing on customer problems, roadmap management, and shipping AI-powered solutions. | Ship | 5 |
| Senior Partnerships Manager, LATAM Seeking a Senior LATAM Partner Manager to develop, manage, and grow relationships with key partners in the Latin American region for an AI Customer Service company. The role involves collaborating with internal teams to expand the partner ecosystem, drive revenue growth, and improve market presence. Requires 8+ years of experience in partner management, business development, or sales with a focus on LATAM markets, and experience in B2B SaaS or AI environments. Fluency in Portuguese is required. | — | 0 |
| Senior Events Producer This role is for a Senior Events Producer at an AI Customer Service company. The producer will lead the delivery of brand events across Europe and North America, shaping memorable experiences that highlight the company's AI product depth and leadership. Responsibilities include owning event planning, production, and onsite delivery, managing vendors, and working cross-functionally with go-to-market teams to ensure commercial impact. | — | 0 |
| Manager, Accounts Payable This role is for an Accounts Payable Manager at Intercom, an AI Customer Service company. The manager will lead global AP operations, manage the AP team, and drive improvements in systems, policies, and workflows. Responsibilities include overseeing daily operations, close activities, compliance, and partnering with other departments. The role also involves leading projects to enhance AP tools and processes. | — | 0 |
| Senior Employee Relations Business Partner This role is for a Senior Employee Relations Business Partner at Intercom, an AI Customer Service company. The primary focus is on managing complex employee relations cases, partnering with HRBPs and leaders, enabling managers, driving consistency, mitigating risk with Legal, and enabling the organization. While the company is AI-focused and the role mentions leveraging AI and automation for case management, the core function of the role itself is not directly building or researching AI/ML models. It's a People/HR role within an AI company. | — | 0 |
| Business Development Representative, MidMarket/Commercial This role is for a Business Development Representative at Intercom, an AI Customer Service company. The primary responsibility is to generate revenue growth by creating and managing sales pipelines through prospecting activities like cold calling and email outreach. The role requires a strong desire to build a career in sales, customer-facing experience, and knowledge of the competitive landscape. | — | 0 |
| Business Development Representative This role is for a Business Development Representative at Intercom, an AI Customer Service company. The primary responsibility is pipeline generation for the sales organization through strategic account targeting, expert enterprise prospecting, and delivering an exceptional prospect experience. The role requires a strong desire to build a career in sales, customer-facing experience, and knowledge of the SaaS landscape. | — | 0 |
| Recruiting Coordinator (12 month Fixed-Term) This is a Recruiting Coordinator role at an AI company (Intercom) that focuses on AI-powered customer service. The role involves managing the end-to-end interview scheduling process, supporting recruiters, serving as a point of contact for candidates, and assisting with job postings and recruitment operations. It requires at least 2 years of experience in a recruiting coordinator or similar role, strong attention to detail, and proficiency in GSuite, Microsoft Office, and ATS. | — | 0 |
| Account Executive, Commercial - French Speaking Account Executive for Intercom, an AI Customer Service company, focusing on driving new business growth with SMB customers in EMEA. The role involves owning the full sales cycle, generating pipeline, delivering product demos of the Intercom Suite including their AI agent Fin, and navigating commercial processes. Requires B2B SaaS sales experience, strong closing and demo skills, and fluency in French. | — | 0 |
| Senior Privacy Counsel Intercom is seeking a Senior Privacy Counsel to lead global legal matters involving privacy, data protection, and cybersecurity, and to support AI governance and product development. This role will partner with various teams to manage legal risk and compliance with global privacy laws, develop a scalable privacy program, and educate stakeholders on data protection. The role requires deep experience with global privacy regulations and foundational knowledge of security programs. | — | 0 |
| Senior Privacy Counsel Senior Privacy Counsel to lead global legal matters involving privacy, data protection, cybersecurity, and AI governance for an AI customer service company. Role involves advising engineering, product, security, sales, marketing, and HR teams on legal risk and compliance with global privacy laws and regulations, developing a scalable privacy program, and educating stakeholders. | — | 0 |
| Sales Development Coordinator (6 month FTC) This is a Sales Development Coordinator role at Intercom, an AI Customer Service company. The role focuses on early-stage sales processes, lead qualification, account research, and preparing sales materials. It is a 6-month fixed-term contract intended as a stepping stone into a full-time Sales Development Representative position. | — | 0 |
| Manager, Accounts Payable This role is for an Accounts Payable Manager at Intercom, an AI Customer Service company. The manager will lead global AP operations, manage the AP team, and drive improvements in systems, policies, and workflows. Responsibilities include overseeing daily operations, close activities, compliance, and partnering with other departments. The role also involves leading projects to enhance AP tools and processes. | — | 0 |
| Account Executive, Senior MidMarket This role is for a Senior Mid-Market Account Executive at Intercom, an AI Customer Service company. The primary responsibility is to manage the full sales cycle for new business in the Mid-Market segment, evangelize the product, and contribute to the growth of the global Enterprise business. The role requires strong sales experience, SaaS background, and the ability to close net new business. | — | 0 |
| Manager, Account Executives (MidMarket) Manager, Account Executives (MidMarket) at Intercom, an AI Customer Service company. The role leads a team of Account Executives focused on new business revenue, with a concentration on their AI agent, Fin. Responsibilities include sales strategy, performance management, cross-functional collaboration, and customer focus. Requires 5+ years in a quota-carrying IC role and 3+ years of management experience, with a strong understanding of sales processes and talent development. The company emphasizes an AI-first approach to customer support. | — | 0 |
| Account Executive, Senior MidMarket This is a Senior Mid-Market Account Executive role at Intercom, an AI Customer Service company. The role focuses on driving new business growth by managing the full sales cycle for Mid-Market customers, evangelizing the product, and providing accurate forecasts. It requires 5+ years of Account Executive experience and 3+ years of SaaS sales experience. | — | 0 |
| Account Executive, MidMarket Account Executive for Intercom, an AI Customer Service company, focusing on the Mid-Market segment. The role involves managing the full sales cycle, evangelizing the product, and contributing to business growth. | — | 0 |