Enterprise · CRM
Currently tracking 106 active AI roles, with 397 new openings in the last 4 weeks. Primary focus: Agent · Engineering. Salary range $197k–$345k (avg $271k).
Salesforce currently has 133 active AI-related job listings. The majority of these roles, 78%, are focused on agents, with application roles making up another 12%. Engineering is the most frequent function hiring for these positions. Frequent tech tags include agent_orchestration, llm_observability, and tool_use, suggesting a focus on building and managing AI agent capabilities.
Salesforce currently has 142 active AI-related roles in our index. The most common open titles are: Partner Technical Architect - Agentforce (3), AI Builder, Emerging Talent - Arabic Market (2), AI Builder, Emerging Talent - BNL Market (2), AI Builder, Emerging Talent - French Market (2), AI Builder, Emerging Talent - Hebrew Market (2). Most positions are in Engineering and Product.
Salesforce's active AI hiring is concentrated in: agents (77%), application (11%), serving infrastructure (5%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Salesforce is hiring AI talent in: United States (82 roles), India (12 roles), Ireland (11 roles), Mexico (9 roles).
Job postings at Salesforce most frequently mention: Content Generation, Software Engineering, Agentic Systems, System Design, Python.
In the past 30 days, Salesforce has posted 80 new AI-related roles.
| Title | Stage | AI score |
|---|---|---|
| Sr. Director, Responsible AI Science and Engineering Salesforce is seeking a Sr. Director of Responsible AI Science and Engineering to lead the transformation of their Responsible AI (RAI) practice from manual reviews to scalable, AI-powered automated systems. This role involves defining the technical roadmap, architecting production systems for RAI testing and evaluation, establishing scientific rigor, influencing cross-functional strategy, and leading a team of technical experts. The focus is on building robust infrastructure and scientific foundations to ensure trustworthy AI across the enterprise, with a strong emphasis on evaluation science, adversarial testing, and systematic defenses against AI risks. | Eval GateAgent | 9 |
| Software Engineering LMTS Lead Applied Scientist role focused on powering Salesforce's production-grade AI agents with core LLMs. The role involves hands-on work across the full model development lifecycle, including research, training, fine-tuning, evaluation, and deployment readiness, with a strong emphasis on reinforcement learning and continuous learning pipelines. Requires technical leadership, mentorship, and a PhD in a related field. The role operates at the intersection of research and deployment, aiming to translate prototypes into production-grade models. |
| Post-trainAgent |
| 9 |
| Senior, Member of Technical Staff Salesforce is seeking a Senior Software Engineer to join their Agentic Selling Team. The role involves designing and building production AI agents using Agentforce, Agent Script, and NGA, integrating with Salesforce CRM and Data Cloud. Responsibilities include architecting multi-node agent orchestration, memory systems, RAG patterns, and content ingestion pipelines, as well as implementing agent observability and mentoring junior engineers. The ideal candidate has 6+ years of experience, strong backend development skills, deep knowledge of LLMs, and proven experience with prompt engineering, RAG, and building LLM-based applications or agents. | Agent | 9 |
| Principal Architect Salesforce is seeking a Principal Architect to lead their AI-native engineering organization, focusing on architecting and scaling systems where human intellect and autonomous agents collaborate. The role involves defining the AI lifecycle, building agent infrastructure, establishing rigorous evaluation frameworks, and pioneering technical taste for agent-accelerated development. Requires deep experience in large-scale systems and cutting-edge AI architectures, particularly agentic loops and multi-agent orchestration. | AgentEval Gate | 9 |
| Forward Deployed Engineering Lead Salesforce is seeking a senior-level Agentforce Forward Deployed Engineer with 5+ years of experience to lead complex AI agentic deployments. This role involves designing, developing, and implementing bespoke AI solutions leveraging the Agentforce platform and LLM technologies, acting as a hands-on technical leader and strategic partner for clients. Responsibilities include end-to-end technical delivery, building AI agents and automated workflows, data configuration, removing technical blockers, driving platform innovation, and conducting deep-dive debugging. | Agent | 9 |
| AI Architect - Software Engineering Salesforce is seeking an AI Architect to shape the development, deployment, and scaling of agentic systems within their Agentforce platform. This role involves inventing new primitives, incubating next-generation agentic systems, collaborating with customers, and defining architectural direction for enterprise AI agents in production. The position requires a blend of coding, whitepaper writing, runtime design, and executive communication. | Agent | 9 |
| Summer 2026 Intern - AI Research Salesforce AI Research is seeking outstanding research interns to collaborate on projects leading to top-tier conference submissions. The role involves developing novel algorithms in NLP, CV, RL, or general ML, with a focus on pure research aligned with PhD areas. Candidates should have a strong background in deep learning and experience with libraries like PyTorch or TensorFlow. | Pretrain | 9 |
| Research Scientist - Salesforce AI Research Salesforce AI Research is seeking an AI Research Scientist/Engineer to develop new technology and science for millions of CRM customers, focusing on large-scale Generative AI, Agentic Systems, Speech Intelligence, and Multimodal Deep Learning. The role involves discovering research problems, developing novel models, and bridging theory with customer-facing reality, with opportunities to advance state-of-the-art AI and see work operate at massive scale within an enterprise context. Responsibilities include owning research goals, developing novel models and solutions for enterprise problems, and designing/building production-ready services and agentic evaluators. | Post-trainAgent | 9 |
| Director, AI & Tooling Salesforce is seeking a Director of AI & Tooling to lead a team focused on generative AI capabilities, evaluation tooling, and observability for their customer-facing Help Agent. This role involves driving AI product strategy, data-driven evaluation, and production excellence to ensure the Help Agent performs reliably and delivers business value. Responsibilities include leading generative AI strategy, owning evaluation tooling, managing observability programs, overseeing the NNAOV program, and supporting AI skill development. The goal is to improve resolution rates, quality scores, and latency, and establish a centralized observability platform and scalable evaluation framework. | Eval GateAgent | 8 |
| SVP, Product Management – MuleSoft Agent Fabric & AI Control Plane Salesforce is seeking an SVP of Product Management to lead the strategy, development, and execution of MuleSoft Agent Fabric, a unified AI control plane for managing, discovering, orchestrating, and governing multi-vendor AI agents across the enterprise. The role involves defining the vision for the AI Control Plane, driving core capabilities in Governance & Security, AI FinOps, and Agent Operations, leading a product management team, and ensuring cross-cloud alignment and ecosystem partnerships. | AgentServe | 8 |
| Product Deployed Engineer Salesforce is seeking a Product Deployed Engineer to embed with lighthouse customers and deliver AI-powered Service Cloud capabilities. This role involves end-to-end technical delivery, including architecture, agent logic, integration, deployment, and production hardening. The engineer will resolve customer blockers by shipping fixes into the core Agentforce product, design and build agentic systems, manage the data lifecycle for deployments, and contribute field learnings to the product team. The role requires strong programming expertise, advanced AI capabilities with LLMs, deep Salesforce platform knowledge, and customer-centric problem-solving skills. | AgentServe | 8 |
| Software Engineering - Core Software Engineering - Software Engineering PMTS-2 Salesforce is seeking a Principal Member of Technical Staff to lead the engineering vision for AgentExchange's Search and Personalization services. This role involves designing and delivering the next generation of agentic search, which is a multi-turn, context-aware discovery experience powered by GenAI, personalization signals, and real-time behavioral data. The position requires deep expertise in building and operating large-scale search and recommendation systems, with a focus on AI-native engineering and platform modernization. | AgentServe | 8 |
| Senior Data Scientist – Applied AI Salesforce is seeking a Senior Data Scientist to join their Data Science team, focusing on building and evaluating enterprise AI systems including conversational agents, voice experiences, language models, and intelligent automation. The role involves designing experiments, building evaluation frameworks, analyzing telemetry, developing statistical models, optimizing prompts, fine-tuning foundation models, and ensuring responsible AI practices. The ideal candidate will have strong experience with LLMs, generative AI, AI agents, RAG, and fine-tuning, with a focus on delivering measurable customer impact. | Eval GatePost-train | 8 |
| Software Engineering PMTS - Data Platform Salesforce is seeking a senior technical leader to own the end-to-end data architecture for their AgentExchange platform. This role involves consolidating fragmented data pipelines into a trusted platform, defining data contracts, and architecting an LLM- and agent-native layer for intelligent experiences. Responsibilities include building ML platforms, managing feature stores, training/serving infrastructure, and implementing RAG, embeddings, and vector stores for agent access to marketplace data. The role requires strong cross-org technical leadership, executive communication, and experience with data security and governance in a cloud-native environment. | AgentServe | 8 |
| Senior Director, Product Management Product Leader to define the roadmap for autonomous voice agents that transform customer service and contact centers. The role involves defining the future of 'Agentic Voice' where AI reasons, integrates with enterprise data, and resolves complex customer issues end-to-end. Key responsibilities include product vision, strategy, agentic frameworks, voice infrastructure, enterprise integration, voice excellence, and go-to-market strategy. | AgentServe | 8 |
| VP, Product Management- Agentforce Voice VP of Product Management to lead the global Speech, Language, and Industry Model Platform powering Agentforce Voice. This role owns the complete speech and language stack, including S2S, STT/ASR, TTS, multilingual support, accent/dialect adaptation, language expansion, speech quality, industry-specific models, and related capabilities. The focus is on defining how Salesforce delivers accurate, natural, low-latency voice experiences across various deployment models and customer environments, including hosted and self-hosted solutions, APIs, model orchestration, hybrid model management, performance tuning, model evaluation, domain adaptation, and enterprise-scale operations. The role involves building and leading a product organization with regional and industry focus, aligning with cross-functional teams, and managing a high-performing team of product managers. | Post-trainServe | 8 |
| Senior Member of Technical Staff - AI Research Salesforce is seeking a Senior Member of Technical Staff - AI Research to design, implement, and iterate on agentic AI systems. This role involves building production-grade software, orchestrating complex AI agent integrations, and contributing to shared system context. The ideal candidate will have strong Python skills, practical experience with LLMs and agentic workflows, and experience deploying ML systems on cloud platforms. | AgentServe | 8 |
| Director, Product Management , Agentic Optimization Salesforce is seeking a Director of Product Management to own agentic analytics for their Agentforce platform. This role involves analyzing enterprise agent behavior in production, clustering failures, and providing recommendations for improvement. The candidate will own the roadmap, user experience, and go-to-market strategy, working closely with engineering, design, and customers. The role requires daily use of coding agents, experience building and evaluating agents, and a strong understanding of LLM orchestration, tool use, and evaluation frameworks. | AgentEval Gate | 8 |
| SVP Product, Agentforce Development Lifecycle SVP of Product Management for Agentforce Development Lifecycle (ADLC) at Salesforce. This executive role will define and own the product vision, strategy, and roadmap for a new operating system governing Agentforce applications, focusing on AI-assisted development, automated agent testing, and secure deployment pipelines. The role requires a GM mindset, deep technical understanding of enterprise software and AI-first/agentic automation frameworks, and experience leading large global product management organizations. | Agent | 8 |
| Software Engineering SMTS - Agentforce Reasoning Engine Salesforce is seeking an AI Software Engineer to build and scale the Agentforce Reasoning Engine, a core Python service for multi-agent orchestration. The role involves designing and implementing scalable backend services, integrating with LLMs, managing state, and ensuring system reliability for millions of customers. Experience with production AI systems, Python, async services, distributed systems, and LLM integration is required. | Agent | 8 |
| Principal Product Designer - PMTS Principal Product Designer for an AI SDR agent (Piper) that runs autonomous sales conversations. Focus on designing the AI brain interface for shaping personality, goals, and objection handling, and the conversational presence (chat/video) for credibility. Requires experience with LLM behavior and AI tooling. | Agent | 8 |
| Software Engineering MTS - Full-Stack/Agentic AI Engineer Salesforce is seeking a Software Engineering MTS - Full-Stack/Agentic AI Engineer to join their Agentforce team. The role involves architecting, designing, and shipping scalable full-stack applications on the Agentforce platform, building and iterating on AI agent tooling using modern agentic frameworks and LLM-backed workflows, and designing systems where AI agents integrate into human workflows. The candidate should have deep OOP knowledge (Java or Python), full-stack experience (React/TypeScript, APIs, backend services), and hands-on experience with agentic platforms, prompt engineering, RAG, and tool/function calling. | Agent | 8 |
| Software Engineering SMTS - Agentforce Reasoning Engine Salesforce is seeking a Software Engineering SMTS for their Agentforce Reasoning Engine team. This role involves building and owning scalable backend services for multi-agent orchestration, focusing on Python/FastAPI, stateful session management, system performance, and collaboration with AI researchers. Experience with production AI systems, async services, distributed systems, and LLM integration is required. | Agent | 8 |
| Senior Director, Agentic Transformation Lead Salesforce is seeking a Senior Director, Agentic Transformation Lead to spearhead the AI transformation of their internal employee-facing technology. This role will coordinate AI initiatives, establish standards, manage AI development tools, streamline delivery processes, measure impact, and define new roles and ways of working in an agentic era. The focus is on operationalizing AI agents to drive engineering productivity and create a replicable playbook for enterprise customers. The ideal candidate has extensive leadership experience, deep technical credibility, and a proven ability to drive outcomes through influence and hands-on execution. | Agent | 8 |
| Software Engineering MTS - Full-Stack/Agentic AI Engineer Salesforce is seeking a Software Engineering MTS - Full-Stack/Agentic AI Engineer to join their Agentforce team. The role involves architecting, designing, and shipping scalable full-stack applications on the Agentforce platform, building and iterating on AI agent tooling using modern agentic frameworks and LLM-backed workflows, and designing systems where AI agents integrate into human workflows. The candidate should have deep OOP knowledge (Java or Python), full-stack experience (React/TypeScript, APIs, backend services), and hands-on experience with agentic platforms, prompt engineering, RAG, and tool/function calling. | Agent | 8 |
| Lead Product Designer, LMTS Lead Product Designer for an AI SDR (Sales Development Representative) product called Piper, which runs autonomous sales conversations. The role focuses on designing the user interface for shaping the AI's personality, goals, and reasoning, as well as the conversational presence in live chat and video experiences. This involves understanding LLM behavior, designing for latency and turn-taking, and working closely with engineering and ML teams to define the patterns for autonomous agents in enterprise sales. | Agent | 8 |
| Director, Product Management Agentforce Trust & Guardrails Director of Product Management for Salesforce's Agentforce platform, focusing on trust and guardrails for AI agents operating in production, especially for regulated and security-sensitive customers. The role involves defining product strategy for agentic AI safety, enterprise security, runtime policy enforcement, and customer-configurable controls across various modalities (text, voice, image). Responsibilities include driving requirements for safety patterns like prompt injection defense, unsafe action prevention, tool-use controls, data exfiltration protection, auditability, and human-in-the-loop controls, as well as partnering with engineering and security teams on runtime enforcement, evaluations, red teaming, and feedback loops. The role also owns product strategy for regulated customer trust patterns and works directly with strategic customers to identify blockers and turn escalations into scalable platform capabilities. | Agent | 8 |
| Lead Software Engineer Salesforce is seeking a Lead Software Engineer to join their Tableau team, focusing on developing AI-powered analytics agents. The role involves building next-generation generative AI products, shaping user experiences with LLMs and agents, designing scalable agentic systems, and evaluating their performance. The position requires strong programming and distributed systems skills, experience with modern software development practices, and expertise in shaping experiences with LLMs and agents. | Agent | 8 |
| Principal Applied Scientist, Agentforce Operations Salesforce is seeking a Principal Applied Scientist for their Agentforce Operations team. The role focuses on designing, implementing, and training novel deep learning models for enterprise data, prototyping new architectures, and turning research into production-ready features. The ideal candidate has a Master's or PhD, experience with transformer architectures and retrieval mechanisms, a track record of publications, and strong Python skills with experience in distributed training frameworks. | Post-train | 8 |
| Platform Engineer — Cloud Infrastructure (SMTS) Salesforce is seeking a Senior Member of Technical Staff (SMTS) for their Platform Engineering team within Cloud Infrastructure. This role focuses on applying AI/ML solutions to infrastructure and operations problems, building intelligent, self-healing platform tools. The engineer will write core platform services in Go and Python, design multi-agent workflows for automation, build RAG systems for documentation, and act as an AI amplifier for the engineering organization. The primary focus is on integrating AI, LLMs, and autonomous agents into multi-cloud platform services to improve reliability, reduce toil, and enhance developer experience. | AgentServe | 8 |
| Product Manager/Sr Product Manager, Agent Fabric Product Manager for Salesforce's Agent Fabric, a multi-platform agent control plane. The role involves defining and shipping features for agent discovery, governance, orchestration, and observation across various enterprise agent estates. It requires defining technical roadmaps, partnering with engineering on system design, collaborating with UX on control plane experiences, engaging with design partners, and contributing to go-to-market strategies. The ideal candidate has experience building platform or infrastructure products, understands how agents work, is technically fluent, and has experience shipping new products from scratch. | Agent | 8 |
| Director of Product Management, Agentic Workflows Director of Product Management for Agentforce Grid, a Salesforce AI-native builder for orchestrating data, agents, actions, and business processes at enterprise scale. The role involves defining product vision, strategy, and roadmap for a platform that combines spreadsheets with autonomous agents to operationalize AI across various business functions. Success requires expertise in AI systems, workflow orchestration, developer platforms, and end-user experience, with a focus on shipping monthly and driving user adoption. | Agent | 8 |
| Senior Manager, AI Solutions Architect Salesforce is seeking a Senior Manager, AI Solutions Architect to define the technical architecture for their AI agent portfolio, govern multi-agent orchestration patterns, and own the connective tissue layer for integrating agents, APIs, and enterprise platforms. The role involves setting standards for agent development, testing, and evaluation, managing agent performance post-deployment, and ensuring system health and reliability. | Agent | 8 |
| Lead Member of Technical Staff Salesforce is seeking a Lead Software Engineer to architect and lead the development of production AI agents and multi-agent systems using their Agentforce platform. The role involves driving technical strategy for the Sales Agent platform, including memory architecture, RAG, LLM optimization, and agent orchestration, while also establishing observability and quality frameworks. The engineer will mentor other engineers and make critical design decisions for scalability and reliability in a SaaS cloud environment. | Agent | 8 |
| Applied Research Engineer Salesforce is seeking an Applied Research Engineer to bridge the gap between frontier AI technology and customer-facing reality, focusing on Generative AI and Agentic Systems for CRM. The role involves building and deploying production services, APIs, UIs, and agentic evaluators at hyper-scale, working closely with research scientists to transform breakthroughs into stable, secure, and production-ready applications. | AgentServe | 8 |
| Senior Product Manager, Service Cloud AI Salesforce is seeking a Senior Product Manager to drive the agentic transformation of their Service Cloud AI product. This role involves defining product vision, translating customer needs into strategy, and delivering AI capabilities that enhance customer experiences and business results. The position requires experience building generative and agentic AI products, understanding non-deterministic systems, and managing challenges like model evaluation, guardrails, and latency optimization. | Agent | 8 |
| Senior Software Engineer - Agentic & Automation Engineering Senior Software Engineer role focused on developing and deploying agentic and automation platforms into Salesforce's Government Cloud (GovCloud) for security operations. The role involves building Python-based playbooks, integrations, and agents, translating analyst workflows into automation, and leveraging AI-assisted development tools. It requires strong Python engineering skills, experience with cloud services and regulated deployments, and a genuine AI-first approach to development. | Agent | 8 |
| Agentforce Forward Deployed Engineer B2C Commerce Senior role focused on the end-to-end technical delivery of AI solutions, specifically leveraging the Agentforce platform and LLMs to build intelligent agents and automated workflows for enterprise clients. Requires hands-on implementation, architecture design, and client interaction. | Agent | 8 |
| Lead AI Engineer, Data Solutions Lead AI Engineer focused on building next-generation AI and ML systems, specifically intelligent decisioning systems and an agent flywheel for continuous improvement. The role involves developing ML models and AI agents, owning data and model pipelines, and implementing evaluation frameworks for production systems. It requires strong Python, ML deployment, data pipeline, and LLM/agent experience. | AgentData | 8 |
| Principal AI Engineer Salesforce is seeking a Principal AI Engineer to build and maintain the core infrastructure, CI/CD pipelines, and platform services for their ML/AI platform, focusing on powering autonomous AI agents at enterprise scale. The role involves designing agent harness infrastructure, implementing agentic loop patterns, building automated pipelines for agent improvement, and creating sandboxed execution environments. A significant part of the role includes implementing evaluation frameworks, building eval datasets, instrumenting agent traces for observability, and optimizing agent quality, latency, and cost. The engineer will also automate CI/CD pipelines with evaluation gates and build developer self-service tools. | AgentEval Gate | 8 |
| Staff ML Engineer, Fine Tuning - Slack Staff ML Engineer focused on fine-tuning NLP models for Slack's product features, including summarization, search ranking, and generative AI. The role involves end-to-end ownership from data curation and training pipeline development to deployment and monitoring, with a strong emphasis on shipping production-ready models. | Post-trainServe | 8 |
| Senior Member of Technical Staff - AI Research Salesforce is seeking a Senior Member of Technical Staff for AI Research to design, implement, and iterate on agentic AI systems. This role involves building and shipping production-grade software with AI as a core part of the development workflow, integrating AI agents into human workflows, and critically evaluating code. Experience with LLMs, agentic workflows, and deploying ML systems is required. | AgentServe | 8 |
| Partner Technical Architect - Agentforce Salesforce is seeking a Partner Technical Architect to help SI partners build and ship production-grade Agentforce solutions. This role involves prototyping, building reference implementations, reviewing partner architectures, and coaching partners. The ideal candidate has strong engineering judgment, applied AI fluency, and builder instincts, with experience in LLMs, agents, RAG, tool use, and enterprise architecture. | Agent | 8 |
| AI Builder Partner Solutions Salesforce is seeking an AI Builder Partner Solutions role focused on building and implementing AI-powered solutions for customer and partner environments. This hands-on role involves creating technical solution patterns, POCs, and reusable accelerators, with a strong emphasis on agentic systems, tool use, retrieval, and evaluation. The position requires practical experience with LLM applications and agentic coding tools, as well as Salesforce platform development. | Agent | 8 |
| AI Builder, Emerging Talent Salesforce is seeking early-career AI Builders to join their Agentforce program. This role involves designing, developing, and deploying agentic AI solutions for enterprise clients, working within cross-functional teams to deliver real-time customer impact. The position emphasizes a builder mindset and hands-on experience with AI tools and development lifecycles. | Agent | 8 |
| Senior AI/ML Engineer - SMTS Senior AI/ML Engineer at Salesforce focusing on the Agentic AI team, specifically for Data Management. The role involves developing, implementing, and delivering scalable Agentic AI services like Agents, Copilots, Chatbots, AI Planners, and RAG solutions. It requires leading design and quality strategies for data services, analyzing technical feasibility, driving long-term design strategies, and collaborating with cross-functional teams. The position also involves troubleshooting production issues and acting as a domain expert. | Agent | 8 |
| Partner Technical Architect - Agentforce Salesforce is seeking a Partner Technical Architect to help SI partners build and scale production-grade Agentforce solutions. The role involves prototyping, building reference implementations, reviewing partner architectures, and coaching partners. The ideal candidate has strong engineering judgment, applied AI fluency, and experience with LLMs, agents, RAG, and tool use, with a focus on enterprise architecture and production readiness in regulated environments. | Agent | 8 |
| Senior Manager, Product Management Salesforce is seeking a Senior Product Manager to own a core area of Agentforce Authoring, a platform for building, evaluating, and managing AI-powered agents. The role requires a hands-on approach, fluency with coding agents, and a track record of shipping products for technical users. The PM will own the roadmap, define success metrics, prototype ideas, dogfood the product, and collaborate across engineering, design, and other PMs to ship and iterate on agent authoring experiences. | Agent | 8 |
| Senior/Lead AI Software Engineer, Agentforce for Supply Chain Salesforce is seeking a Senior/Lead AI Software Engineer to join their Agentforce for Supply Chain team. This role will focus on building and architecting intelligent agents that automate complex supply chain tasks. The engineer will lead the development of planning systems, distributed systems, and ensure seamless integration of AI agents into human workflows. The position requires strong software engineering skills, experience with AI orchestration frameworks, and a focus on production-grade software development. | Agent | 8 |
| Senior Member of Technical Staff, AI Research Salesforce AI Research is seeking a Machine Learning Engineer to develop a next-generation agentic AI platform. The role involves designing, implementing, and iterating on agentic AI systems, integrating them into human workflows, and contributing to the shared system context. The position requires strong engineering skills, deep ML knowledge, and experience with LLMs, agentic workflows, and production-grade AI systems. | Agent | 8 |