Salesforce
Enterprise · CRM
- HQ
- San Francisco, US
- Founded
- 1999
- Size
- 35,000+
- Website
- salesforce.com
Enterprise · CRM
Salesforce currently has 139 active job listings related to artificial intelligence. The majority of these roles, 83%, are focused on agents. Engineering is the most frequent function hiring for these positions, with 108 roles. Recent hiring activity shows a significant increase, with 135 new AI roles posted in the last 30 days, a 238% rise compared to the preceding 30-day period. Key technologies mentioned in these listings include agent orchestration, LLM observability, and tool use.
Currently tracking 98 active AI roles, down 53% versus the prior 4 weeks. Primary focus: Agent · Engineering.
Salesforce currently has 169 active AI-related roles in our index. The most common open titles are: Forward Deployed Engineer (7), AI Builder, Emerging Talent (3), Agentforce Forward Deployed Engineer (3), AI Builder, Emerging Talent - Arabic Market (2), AI Builder, Emerging Talent - BNL Market (2). Most positions are in Engineering and Product.
Salesforce's active AI hiring is concentrated in: agents (84%), application (8%), serving infrastructure (3%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Salesforce is hiring AI talent in: United States (94 roles), Mexico (19 roles), Ireland (12 roles), Spain (7 roles).
Job postings at Salesforce most frequently reference: agent orchestration, llm observability, tool use, rag, model serving.
In the past 30 days, Salesforce has posted 95 new AI-related roles. That is a -32% change versus the prior 30 days (140 → 95).
| Title | Stage | AI score |
|---|---|---|
| Software Engineering LMTS Lead Applied Scientist role focused on powering Salesforce's production-grade AI agents with core LLMs. The role involves hands-on work across the full model development lifecycle, including research, training, fine-tuning, evaluation, and deployment readiness, with a strong emphasis on reinforcement learning and continuous learning pipelines. Requires technical leadership, mentorship, and a PhD in a related field. The role operates at the intersection of research and deployment, aiming to translate prototypes into production-grade models. | Post-trainAgent | 9 |
| Senior, Member of Technical Staff Salesforce is seeking a Senior Software Engineer to join their Agentic Selling Team. The role involves designing and building production AI agents using Agentforce, Agent Script, and NGA, integrating with Salesforce CRM and Data Cloud. Responsibilities include architecting multi-node agent orchestration, memory systems, RAG patterns, and content ingestion pipelines, as well as implementing agent observability and mentoring junior engineers. The ideal candidate has 6+ years of experience, strong backend development skills, deep knowledge of LLMs, and proven experience with prompt engineering, RAG, and building LLM-based applications or agents. |
| Agent |
| 9 |
| Principal Architect Salesforce is seeking a Principal Architect to lead their AI-native engineering organization, focusing on architecting and scaling systems where human intellect and autonomous agents collaborate. The role involves defining the AI lifecycle, building agent infrastructure, establishing rigorous evaluation frameworks, and pioneering technical taste for agent-accelerated development. Requires deep experience in large-scale systems and cutting-edge AI architectures, particularly agentic loops and multi-agent orchestration. | AgentEval Gate | 9 |
| Forward Deployed Engineering Lead Salesforce is seeking a senior-level Agentforce Forward Deployed Engineer with 5+ years of experience to lead complex AI agentic deployments. This role involves designing, developing, and implementing bespoke AI solutions leveraging the Agentforce platform and LLM technologies, acting as a hands-on technical leader and strategic partner for clients. Responsibilities include end-to-end technical delivery, building AI agents and automated workflows, data configuration, removing technical blockers, driving platform innovation, and conducting deep-dive debugging. | Agent | 9 |
| AI Architect - Software Engineering Salesforce is seeking an AI Architect to shape the development, deployment, and scaling of agentic systems within their Agentforce platform. This role involves inventing new primitives, incubating next-generation agentic systems, collaborating with customers, and defining architectural direction for enterprise AI agents in production. The position requires a blend of coding, whitepaper writing, runtime design, and executive communication. | Agent | 9 |
| Summer 2026 Intern - AI Research Salesforce AI Research is seeking outstanding research interns to collaborate on projects leading to top-tier conference submissions. The role involves developing novel algorithms in NLP, CV, RL, or general ML, with a focus on pure research aligned with PhD areas. Candidates should have a strong background in deep learning and experience with libraries like PyTorch or TensorFlow. | Pretrain | 9 |
| Research Scientist - Salesforce AI Research Salesforce AI Research is seeking an AI Research Scientist/Engineer to develop new technology and science for millions of CRM customers, focusing on large-scale Generative AI, Agentic Systems, Speech Intelligence, and Multimodal Deep Learning. The role involves discovering research problems, developing novel models, and bridging theory with customer-facing reality, with opportunities to advance state-of-the-art AI and see work operate at massive scale within an enterprise context. Responsibilities include owning research goals, developing novel models and solutions for enterprise problems, and designing/building production-ready services and agentic evaluators. | Post-trainAgent | 9 |
| Director of Product Management, Agentic Workflows Director of Product Management for Agentforce Grid, a Salesforce AI-native builder for orchestrating data, agents, actions, and business processes at enterprise scale. The role involves defining product vision, strategy, and roadmap for a platform that combines spreadsheets with autonomous agents to operationalize AI across various business functions. Success requires expertise in AI systems, workflow orchestration, developer platforms, and end-user experience, with a focus on shipping monthly and driving user adoption. | Agent | 8 |
| Senior Manager, AI Solutions Architect Salesforce is seeking a Senior Manager, AI Solutions Architect to define the technical architecture for their AI agent portfolio, govern multi-agent orchestration patterns, and own the connective tissue layer for integrating agents, APIs, and enterprise platforms. The role involves setting standards for agent development, testing, and evaluation, managing agent performance post-deployment, and ensuring system health and reliability. | Agent | 8 |
| Lead Member of Technical Staff Salesforce is seeking a Lead Software Engineer to architect and lead the development of production AI agents and multi-agent systems using their Agentforce platform. The role involves driving technical strategy for the Sales Agent platform, including memory architecture, RAG, LLM optimization, and agent orchestration, while also establishing observability and quality frameworks. The engineer will mentor other engineers and make critical design decisions for scalability and reliability in a SaaS cloud environment. | Agent | 8 |
| Applied Research Engineer Salesforce is seeking an Applied Research Engineer to bridge the gap between frontier AI technology and customer-facing reality, focusing on Generative AI and Agentic Systems for CRM. The role involves building and deploying production services, APIs, UIs, and agentic evaluators at hyper-scale, working closely with research scientists to transform breakthroughs into stable, secure, and production-ready applications. | AgentServe | 8 |
| Senior Product Manager, Service Cloud AI Salesforce is seeking a Senior Product Manager to drive the agentic transformation of their Service Cloud AI product. This role involves defining product vision, translating customer needs into strategy, and delivering AI capabilities that enhance customer experiences and business results. The position requires experience building generative and agentic AI products, understanding non-deterministic systems, and managing challenges like model evaluation, guardrails, and latency optimization. | Agent | 8 |
| Senior Software Engineer - Agentic & Automation Engineering Senior Software Engineer role focused on developing and deploying agentic and automation platforms into Salesforce's Government Cloud (GovCloud) for security operations. The role involves building Python-based playbooks, integrations, and agents, translating analyst workflows into automation, and leveraging AI-assisted development tools. It requires strong Python engineering skills, experience with cloud services and regulated deployments, and a genuine AI-first approach to development. | Agent | 8 |
| Agentforce Forward Deployed Engineer B2C Commerce Senior role focused on the end-to-end technical delivery of AI solutions, specifically leveraging the Agentforce platform and LLMs to build intelligent agents and automated workflows for enterprise clients. Requires hands-on implementation, architecture design, and client interaction. | Agent | 8 |
| Principal AI Engineer Salesforce is seeking a Principal AI Engineer to build and maintain the core infrastructure, CI/CD pipelines, and platform services for their ML/AI platform, focusing on powering autonomous AI agents at enterprise scale. The role involves designing agent harness infrastructure, implementing agentic loop patterns, building automated pipelines for agent improvement, and creating sandboxed execution environments. A significant part of the role includes implementing evaluation frameworks, building eval datasets, instrumenting agent traces for observability, and optimizing agent quality, latency, and cost. The engineer will also automate CI/CD pipelines with evaluation gates and build developer self-service tools. | AgentEval Gate | 8 |
| Staff ML Engineer, Fine Tuning - Slack Staff ML Engineer focused on fine-tuning NLP models for Slack's product features, including summarization, search ranking, and generative AI. The role involves end-to-end ownership from data curation and training pipeline development to deployment and monitoring, with a strong emphasis on shipping production-ready models. | Post-trainServe | 8 |
| Lead AI Engineer, Data Solutions Lead AI Engineer focused on building next-generation AI and ML systems, specifically intelligent decisioning systems and an agent flywheel for continuous improvement. The role involves developing ML models and AI agents, owning data and model pipelines, and implementing evaluation frameworks for production systems. It requires strong Python, ML deployment, data pipeline, and LLM/agent experience. | AgentData | 8 |
| Senior Member of Technical Staff - AI Research Salesforce is seeking a Senior Member of Technical Staff for AI Research to design, implement, and iterate on agentic AI systems. This role involves building and shipping production-grade software with AI as a core part of the development workflow, integrating AI agents into human workflows, and critically evaluating code. Experience with LLMs, agentic workflows, and deploying ML systems is required. | AgentServe | 8 |
| Partner Technical Architect - Agentforce Salesforce is seeking a Partner Technical Architect to help SI partners build and ship production-grade Agentforce solutions. This role involves prototyping, building reference implementations, reviewing partner architectures, and coaching partners. The ideal candidate has strong engineering judgment, applied AI fluency, and builder instincts, with experience in LLMs, agents, RAG, tool use, and enterprise architecture. | Agent | 8 |
| AI Builder Partner Solutions Salesforce is seeking an AI Builder Partner Solutions role focused on building and implementing AI-powered solutions for customer and partner environments. This hands-on role involves creating technical solution patterns, POCs, and reusable accelerators, with a strong emphasis on agentic systems, tool use, retrieval, and evaluation. The position requires practical experience with LLM applications and agentic coding tools, as well as Salesforce platform development. | Agent | 8 |
| AI Builder, Emerging Talent Salesforce is seeking early-career AI Builders to join their Agentforce program. This role involves designing, developing, and deploying agentic AI solutions for enterprise clients, working within cross-functional teams to deliver real-time customer impact. The position emphasizes a builder mindset and hands-on experience with AI tools and development lifecycles. | Agent | 8 |
| Senior AI/ML Engineer - SMTS Senior AI/ML Engineer at Salesforce focusing on the Agentic AI team, specifically for Data Management. The role involves developing, implementing, and delivering scalable Agentic AI services like Agents, Copilots, Chatbots, AI Planners, and RAG solutions. It requires leading design and quality strategies for data services, analyzing technical feasibility, driving long-term design strategies, and collaborating with cross-functional teams. The position also involves troubleshooting production issues and acting as a domain expert. | Agent | 8 |
| Partner Technical Architect - Agentforce Salesforce is seeking a Partner Technical Architect to help SI partners build and scale production-grade Agentforce solutions. The role involves prototyping, building reference implementations, reviewing partner architectures, and coaching partners. The ideal candidate has strong engineering judgment, applied AI fluency, and experience with LLMs, agents, RAG, and tool use, with a focus on enterprise architecture and production readiness in regulated environments. | Agent | 8 |
| Senior Manager, Product Management Salesforce is seeking a Senior Product Manager to own a core area of Agentforce Authoring, a platform for building, evaluating, and managing AI-powered agents. The role requires a hands-on approach, fluency with coding agents, and a track record of shipping products for technical users. The PM will own the roadmap, define success metrics, prototype ideas, dogfood the product, and collaborate across engineering, design, and other PMs to ship and iterate on agent authoring experiences. | Agent | 8 |
| Senior/Lead AI Software Engineer, Agentforce for Supply Chain Salesforce is seeking a Senior/Lead AI Software Engineer to join their Agentforce for Supply Chain team. This role will focus on building and architecting intelligent agents that automate complex supply chain tasks. The engineer will lead the development of planning systems, distributed systems, and ensure seamless integration of AI agents into human workflows. The position requires strong software engineering skills, experience with AI orchestration frameworks, and a focus on production-grade software development. | Agent | 8 |
| Senior Member of Technical Staff, AI Research Salesforce AI Research is seeking a Machine Learning Engineer to develop a next-generation agentic AI platform. The role involves designing, implementing, and iterating on agentic AI systems, integrating them into human workflows, and contributing to the shared system context. The position requires strong engineering skills, deep ML knowledge, and experience with LLMs, agentic workflows, and production-grade AI systems. | Agent | 8 |
| Software Engineer (SWE/SWE II), AI Platform- Slack Software Engineer role focused on building the AI Platform at Slack, enabling product teams to integrate AI features. This involves developing developer tooling, SDKs, CI/CD pipelines, and evaluation frameworks for AI agents and LLMs, with a focus on self-service and reliability. The role also involves managing cloud AI services and ensuring AI quality and safety. | AgentEval Gate | 8 |
| Software Engineer (Multiple Levels) - Machine Learning Infrastructure, Slack Software Engineer role focused on building and operating foundational ML infrastructure for Slack AI. This includes systems for large-scale model training, GPU-backed inference, and deployment using Kubernetes, Ray, and vLLM. The role emphasizes reliability, performance, and scalability for AI-driven capabilities within Slack. | ServeData | 8 |
| Principal Researcher, ES Research & Insights Salesforce is seeking a Principal Researcher with a specialized focus on Machine Learning to partner with executive leadership and C-suite stakeholders. The role involves setting strategic research priorities, building ML models for predictive and prescriptive workforce intelligence, and integrating advanced AI and LLMs into workforce strategy. Responsibilities include defining research questions, developing predictive and causal models, leading impact attribution studies, extracting insights from unstructured data, driving the evolution of research into scalable tools, identifying impacts on diverse employee segments, advising senior leadership, overseeing technical infrastructure and MLOps, and staying at the forefront of AI/LLM trends. | AgentData | 8 |
| Product Forward Deployed Engineer, Agentforce Contact Center (Senior/Lead/Principal) This role focuses on deploying and validating new agentic CCaaS features with enterprise customers, identifying platform gaps, and building reusable assets to shape the product roadmap. It involves deep customer engagement, rapid prototyping, and acting as a technical advisor for AI-driven contact center solutions. | Agent | 8 |
| Senior Director, Forward Deployed Engineering Lead - Agentforce Supply Chain Salesforce is seeking a Senior Director, Forward Deployed Engineering Lead for their Agentforce Supply Chain team. This role involves leading a global team of engineers to work with strategic customers, validate emerging AI capabilities, harden agentic workflow infrastructure for complex manufacturing environments, and translate field insights into product roadmap priorities. The position requires strong leadership, technical expertise in AI/LLM solutions including agentic frameworks and RAG, and experience in supply chain management. | Agent | 8 |
| CTO - Agentic Process Automation & Intelligence The Field CTO will lead the technical vision for strategic global accounts, focusing on expanding Agentforce for Supply Chain and the broader Agentic Process Automation suite. This role involves bridging legacy systems with autonomous intelligence, acting as a trusted advisor to C-suite executives, and translating complex agentic process automation into scalable business outcomes. Responsibilities include architecting the "Agentic Stack", partnering with product and engineering, designing frameworks for navigating IT landscapes, providing high-stakes technical advisory, leading value engineering and prototyping, and acting as a bridge between field requirements and product development. | Agent | 8 |
| Missionforce - Senior/Lead Forward Deployed Engineer (FDE), Public Sector Senior/Lead Forward Deployed Engineer (FDE) for Salesforce's Public Sector team, focusing on deploying AI and transformative solutions for U.S. Department of Defense, Intelligence Community, and Aerospace clients. The role involves designing, developing, and implementing bespoke AI and LLM-based intelligent agents and automated workflows using the Agentforce platform, with a strong emphasis on hands-on coding, end-to-end technical delivery, and customer collaboration. This includes owning the data lifecycle and conducting deep-dive debugging for AI systems. | Agent | 8 |
| Data Engineer (SMTS/LMTS) - Knowledge Graph & AI Salesforce is seeking Senior/Lead Members of Technical Staff to join their Enterprise Knowledge Graph and AI Engineering team. The role involves designing, implementing, and scaling the Enterprise Knowledge Graph platform to power AI-driven experiences, agentic applications, and semantic search. Responsibilities include graph and ontology engineering, developing semantic routing frameworks, building AI-powered developer tools, and integrating various data sources. The role focuses on backend development with Python, emphasizing performance, scalability, and data integrity for enterprise-wide AI initiatives. | AgentData | 7 |
| Principal Data Engineer (PMTS) - MDM Salesforce is seeking a Principal Member of Technical Staff (PMTS) to lead the technical vision, architecture, and execution for their Enterprise Knowledge Graph platform. This role involves defining graph data models, ontologies, semantic layers, APIs, vector search, and retrieval architectures to support AI and agentic applications. The PMTS will also drive the strategy and productionization of AI-powered engineering tools and developer platforms, leveraging technologies like Claude and AI agents. The role requires deep expertise in Knowledge Graph technologies, graph databases, semantic modeling, and building scalable AI solutions, including RAG and agentic workflows, as well as AI-enabled developer tooling. | AgentServe | 7 |
| Senior Director, Product Management Salesforce is seeking a Senior Director of Product Management to define and drive the product vision for integrating Slack and Salesforce, making Slack the conversational, AI-first front door to Salesforce for all customers. The role will own the product roadmap for key initiatives like SlackCRM, SlackFirst, and Slackbot CRM, focusing on AI-powered conversational workflows, agentic UI, and seamless integration across the Salesforce ecosystem. This leadership position requires extensive experience in B2B SaaS product management, cross-functional leadership, and a proven ability to ship complex AI-driven product experiences at scale. | Agent | 7 |
| Lead - Workforce Intelligence Salesforce is seeking a Lead, Workforce Intelligence to shape the future of employee listening and organizational research. This role combines data science, data engineering, behavioral science, and people analytics to transform workforce data into scalable intelligence for strategic decisions. The role involves designing analytical frameworks, developing ML and LLM solutions, creating reusable intelligence assets, and operationalizing capabilities. Responsibilities include analyzing employee feedback, collaboration patterns, and communication signals using NLP, network analysis, ML, and LLMs. The role also involves partnering with data engineering and technology teams to operationalize workforce sensing capabilities and leading the development of organizational network analysis. The candidate should have strong technical depth, intellectual curiosity, and the ability to influence stakeholders. | DataAgent | 7 |
| AI Forward Deployed Engineer (Senior/Lead/Principal) Senior/Lead/Principal Forward Deployed Engineer to lead complex AI agentic deployments using Salesforce's Agentforce platform and LLMs. Responsibilities include end-to-end technical delivery, designing and implementing AI agents and automated workflows, data integration, and removing technical blockers. The role requires deep customer understanding, technical strategy, and mentoring junior peers. | Agent | 7 |
| SMTS Back End Software Engineer, Agentforce This role is for a Senior Member of Technical Staff (SMTS) - AI Software Engineer focused on developing and delivering Agentforce, Salesforce's AI CRM. The role involves maintaining core execution engines, handling complex orchestration, and building the next generation of intelligent agents. Responsibilities include optimizing legacy systems like the React Planner and developing new reasoning features, integrating generative AI services, designing pipelines, and implementing guardrails for LLMs. The role requires strong backend development skills in Java and Python, experience with distributed systems, and a basic understanding of deep learning and LLMs. | Agent | 7 |
| Enterprise Security Engineer, Senior & Lead (Enterprise Security - Security AI) Salesforce is seeking a Senior/Lead Enterprise Security Engineer for their Secure AI team. This role focuses on assessing and maintaining the security of AI tooling, ensuring compliance with Salesforce security requirements for AI deployment at scale. Responsibilities include security assessments, threat modeling, developing automated security processes, defining security standards, and researching emerging AI threats and vulnerabilities. Experience with LLMs, agentic systems, and AI security attack surfaces is required. | Agent | 7 |
| Director, Decision Science Salesforce is seeking a Director of Decision Science to lead a team focused on developing data foundations, metrics, and insights for their AI CRM platform. The role involves shaping data strategy, leading a multi-disciplinary team, defining roadmaps, and influencing product and business strategy through data. The candidate will champion AI-driven analytics and ensure AI agents and human decision-makers have access to reliable data. | Ship | 7 |
| Senior Data Scientist (SMTS) Salesforce Cyber Security Operations Center is seeking a Senior Data Scientist to explore, invent, build, and scale new ways to secure the Salesforce platform using AI and machine learning. The role involves analyzing large datasets, applying advanced data mining and machine learning techniques, and collaborating with threat, product, and engineering teams to develop and implement production-ready threat detection software. The focus is on building AI-driven capabilities for threat detection and agentic-based monitoring. | Agent | 7 |
| Lead Release Engineering, Agentic Platform Lead Release Engineer for an Agentic Platform at Salesforce, focusing on architecting and building infrastructure for AI coding agents to propose, validate, and ship code changes safely. The role involves defining release strategy across Java, Node.js, and iOS, implementing agentic release pipelines with automated diff review and policy-as-code, and ensuring compliance and supply chain security in an AI-driven development environment. | AgentServe | 7 |
| Director/Senior Director of Product, Agentforce Self Service Salesforce is seeking a Director/Senior Director of Product to drive the strategy and execution for their Agentic Self Service offering. This role involves owning the product vision, collaborating with cross-functional teams (engineering, UX, GTM, sales, CS), representing the customer, and managing the entire feature delivery lifecycle for AI-powered self-service products. The ideal candidate will have extensive experience in product management, particularly with Agentic AI products, LLMs, and enterprise SaaS. | Agent | 7 |
| Director of Product Management, Tableau AI Director of Product Management for Tableau Cloud & Server AI product team, focusing on building AI-powered data experiences through conversational AI and intelligent analytics. The role involves owning products from concept to launch, defining product requirements, leading AI evaluations, partnering on go-to-market strategies, and engaging with customers and field teams. Requires deep experience in AI, particularly conversational AI and LLMs, with a strong track record of shipping impactful products from 0 to 1. | ShipAgent | 7 |
| Applied Research Engineer Salesforce is seeking an Applied Research Engineer to bridge the gap between frontier AI technology and customer-facing reality. This role involves building and deploying next-generation services leveraging Generative AI and Agentic Systems, transforming research breakthroughs into stable, secure, and production-ready applications. The engineer will work alongside research scientists, bringing cutting-edge theory into practice, building tools and pipelines, designing and deploying production services (APIs, UIs, agentic evaluators), and rolling out scalable cloud architectures. | AgentServe | 7 |
| Senior AI and Data Architect Salesforce is seeking a Senior AI and Data Architect to serve as a technical advisor for their Agentforce AI CRM product. This role involves guiding enterprise customers and internal teams on the architecture, implementation, and use cases of Agentforce, including creating agents, prompts, and flows. The position also requires developing reusable assets, documenting reference architectures, and providing feedback to Product and Engineering. Experience with RAG, vector databases, and the LLM landscape is essential, along with Salesforce-specific knowledge. | Agent | 7 |
| Director, Data Engineering — Customer Success Score Director of Data Engineering responsible for the strategic direction, architectural vision, and execution of data systems for Customer Success Score (CSS), a critical product intelligence asset at Salesforce. The role involves leading multiple engineering teams, setting technical standards for distributed data systems, and influencing AI-first product strategy. Focus is on building data products that power agentic intelligence and self-optimizing product experiences at enterprise scale. | DataAgent | 7 |
| Principal fullstack engineer - PMTS Principal Fullstack Engineer for Salesforce's Informatica IDMC team, focusing on building an AI-native data integration platform. This role involves owning technical direction for teams, making architectural decisions at the intersection of large-scale distributed systems and AI, and shipping production-grade code for intelligent data pipelines. The position requires expertise in Generative AI, LLMs, Agentic architectures, and petabyte-scale data movement, with a strong emphasis on technical leadership and backend engineering at scale. | Agent | 7 |
| Senior Manager, Software Engineering - Agent Authoring Salesforce is seeking a Senior Manager, Software Engineering for their Agent Authoring team, which owns the full agent creation lifecycle for their agentic AI platform, Agentforce. The role involves leading engineering teams, defining product strategy, setting technical direction, and fostering a culture of experimentation and continuous improvement. The team builds the visual canvas editor, simulation and debugging tooling, developer experience layer, and an AI coding assistant, utilizing a custom language called AgentScript to blend deterministic control with AI reasoning for predictable and intelligent agents. | Agent | 7 |