Salesforce
Enterprise · CRM
- HQ
- San Francisco, US
- Founded
- 1999
- Size
- 35,000+
- Website
- salesforce.com
Enterprise · CRM
Salesforce currently has 139 active job listings related to artificial intelligence. The majority of these roles, 83%, are focused on agents. Engineering is the most frequent function hiring for these positions, with 108 roles. Recent hiring activity shows a significant increase, with 135 new AI roles posted in the last 30 days, a 238% rise compared to the preceding 30-day period. Key technologies mentioned in these listings include agent orchestration, LLM observability, and tool use.
Currently tracking 98 active AI roles, down 53% versus the prior 4 weeks. Primary focus: Agent · Engineering.
Salesforce currently has 169 active AI-related roles in our index. The most common open titles are: Forward Deployed Engineer (7), AI Builder, Emerging Talent (3), Agentforce Forward Deployed Engineer (3), AI Builder, Emerging Talent - Arabic Market (2), AI Builder, Emerging Talent - BNL Market (2). Most positions are in Engineering and Product.
Salesforce's active AI hiring is concentrated in: agents (84%), application (8%), serving infrastructure (3%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Salesforce is hiring AI talent in: United States (94 roles), Mexico (19 roles), Ireland (12 roles), Spain (7 roles).
Job postings at Salesforce most frequently reference: agent orchestration, llm observability, tool use, rag, model serving.
In the past 30 days, Salesforce has posted 95 new AI-related roles. That is a -32% change versus the prior 30 days (140 → 95).
| Title | Stage | AI score |
|---|---|---|
| AI Builder, Emerging Talent - Swedish Market Salesforce is seeking early-career AI Builders to design, develop, and deploy agentic AI solutions for Fortune 500 companies. This role involves building AI agents, designing their intelligence (prompts, reasoning, tool calls), supporting the full technical lifecycle with JavaScript, Python, and Apex, and collaborating with clients to turn business challenges into agentic solutions. The program emphasizes hands-on technical skill development, mentorship, and real-time customer impact. | Agent | 9 |
| Forward Deployed Engineer Forward Deployed Engineer at Salesforce responsible for the end-to-end technical delivery of complex AI solutions, architecting and deploying LLM-based intelligent agents and automated workflows on the Salesforce platform. This role involves hands-on implementation, customer engagement, data integration, and driving innovation within the Agentforce platform. | Agent |
| 8 |
| AI Builder, Emerging Talent - Arabic Market Salesforce is hiring AI Builders for their Emerging Talent program, focusing on designing, developing, and deploying Agentic solutions for enterprise clients. This role involves building AI agents, designing their intelligence (prompts, reasoning, tool calls), supporting the technical lifecycle, and partnering with clients to create agentic solutions. The role emphasizes a builder mindset, technical foundation in AI/LLMs, and collaboration within a cross-functional team. | Agent | 8 |
| AI Builder, Emerging Talent - UK & Ireland Market Salesforce is seeking early-career AI Builders to join their Agentforce program. This role involves designing, developing, and deploying agentic AI solutions for enterprise clients, focusing on building AI agents that perform real actions and support the full technical lifecycle from architecture to deployment. The position emphasizes a builder mindset and hands-on experience with AI tools and development. | Agent | 8 |
| AI Builder, Emerging Talent - Hebrew Market Salesforce is hiring early-career AI Builders to design, develop, and deploy agentic solutions for Fortune 500 clients. This role involves building AI agents that take real actions, designing agent intelligence (prompts, reasoning, tool calls), supporting the full technical lifecycle with JavaScript, Python, and Apex, and partnering with clients to turn business challenges into agentic solutions. The role emphasizes a builder mindset, technical foundation, and hands-on development with AI tools. | Agent | 8 |
| AI Builder, Emerging Talent - Italian Market Salesforce is hiring AI Builders for their Emerging Talent program, focusing on designing, developing, and deploying agentic AI solutions for enterprise clients. This role involves working in cross-functional pods, leveraging AI tools like Cursor and Claude, and supporting the full technical lifecycle from design to deployment using JavaScript, Python, and Apex. The program emphasizes hands-on experience, mentorship, and direct customer impact. | Agent | 8 |
| AI Builder, Emerging Talent - BNL Market Salesforce is hiring early-career AI Builders to design, develop, and deploy agentic solutions for Fortune 500 companies. This role involves building AI agents, designing their intelligence (prompts, reasoning, tool calls), supporting the technical lifecycle with coding in JavaScript, Python, and Apex, and partnering with clients to turn business challenges into agentic solutions. The program emphasizes hands-on technical skill development, mentorship, and real-time customer impact. | Agent | 8 |
| AI Builder, Emerging Talent - Spanish Market Salesforce is hiring early-career AI Builders to design, develop, and deploy agentic solutions for enterprise clients. This role involves building AI agents, designing their intelligence (prompts, reasoning, tool calls), supporting the full technical lifecycle, and partnering with clients to create agentic solutions. The position emphasizes a builder mindset, technical foundation, and hands-on experience with AI tools and programming languages. | Agent | 8 |
| AI Builder, Emerging Talent - DACH Market Salesforce is seeking early-career AI Builders to design, develop, and deploy agentic solutions for Fortune 500 companies. This role involves building AI agents that take real actions, designing agent intelligence (prompts, reasoning, tool calls), supporting the technical lifecycle with JavaScript, Python, and Apex, and partnering with clients to turn business challenges into agentic solutions. The role emphasizes a builder mindset, technical foundation, and hands-on experience with AI tools. | Agent | 8 |
| AI Builder, Emerging Talent - French Market Salesforce is hiring early-career AI Builders to design, develop, and deploy agentic AI solutions for enterprise clients. This role involves building AI agents, designing their intelligence (prompts, reasoning, tool calls), supporting the full technical lifecycle, and collaborating with clients to create agentic solutions. The role emphasizes a builder mindset and hands-on development using AI tools and programming languages like JavaScript, Python, and Apex. | Agent | 8 |
| Product Specialist/Solution Architect Salesforce is seeking a Specialist Solutions Architect for their Agentforce Contact Center portfolio, which is an AI agent-first platform. This role is customer-facing, focusing on designing, validating, and accelerating enterprise deployments of agentic contact center experiences. The architect will act as a technical expert, drive customer success, translate field learnings to the product team, and provide thought leadership. The role requires deep expertise in enterprise contact center architecture, voice/digital channels, and agentic AI, with a focus on scaling these solutions. | Agent | 7 |
| Success Architect - Industries cloud Salesforce is seeking a Success Architect for their Industries Cloud team. This role involves providing expert guidance on solution design, scalability, security, and optimization for strategic customers. The Success Architect will collaborate with internal teams and customers to drive long-term business success by leveraging Salesforce technology, including AI capabilities. The role requires deep expertise in specific Industry Clouds and strong communication and problem-solving skills to act as a trusted advisor. | — | 5 |
| Director, Software Engineering Director of Software Engineering for Infrastructure Automation & Change Safety at Salesforce, focusing on defining and owning the roadmap for platforms powering compute and network lifecycle operations at global scale. The role involves leading engineering teams, defining product strategy, providing architectural accountability, and integrating AI/ML for production automation. Requires extensive experience in distributed systems, infrastructure, cloud platforms, and people management. | — | 5 |
| Analytics Business Partner, Senior Lead Salesforce is seeking a Senior Lead Analytics Business Partner to join their Account Success team. This role will focus on strategic planning, data-driven analysis, and providing insights to leadership to drive business growth and customer success. The position requires strong business acumen, data visualization skills, and the ability to translate complex information into actionable recommendations. The role supports the company's AI initiatives by analyzing product consumption and adoption trends. | — | 5 |
| Director, Product Management - Agentforce Contact Center Salesforce is seeking a Director, Product Management for their Agentforce Contact Center product. This role involves owning the technical architecture for complex deployments, partnering with sales and customer success, translating field learnings into product roadmap feedback, and representing the product at industry events. The ideal candidate has extensive experience in enterprise contact center architecture, customer-facing technical roles, and deep expertise in CCaaS, communications protocols, CRM integration, and agentic AI at enterprise scale. | Agent | 5 |
| Success Architect-FY27-Q2 Salesforce is seeking a Success Architect to support strategic customers by driving technical excellence in Service Cloud implementations. This role involves providing expert guidance on solution design, security, performance, and governance, with a focus on integrating AI and analytics. The Success Architect will collaborate with internal teams and customers to maximize Salesforce investments and align technical integrity with business goals. | — | 5 |
| Senior Onboarding Specialist Salesforce is seeking a Senior Onboarding Specialist to welcome new customers post-sale, ensuring a positive first experience and setting the foundation for achieving their business objectives. This role focuses on helping customers achieve rapid time to value while building the knowledge they need to grow with Trusted Services and the broader Salesforce Platform. The specialist will act as a trusted advisor during the onboarding phase, collaborating with customers and internal stakeholders to guide pre-implementation readiness and create meaningful early-stage conversations. | — | 5 |
| Experience Designer - UI/UX Salesforce is seeking an Experience Designer to create intuitive demo experiences and tooling for Solutions Engineers and Sales teams. The role involves working across the full design process, from discovery to delivery, to translate complex product capabilities into clear and compelling demo experiences. The designer will collaborate with Product, Engineering, and stakeholders to improve the clarity, consistency, and effectiveness of the demo ecosystem in an AI-enabled environment. | — | 5 |
| Marketing Cloud Success Architect Salesforce is seeking a Marketing Cloud Success Architect, a senior technical expert responsible for providing architecture and product technical expertise for their Marketing Cloud product portfolio. The role involves engaging with large enterprise customers to optimize technical architecture, DevOps, performance, and solution design, translating complex technical concepts, and aligning technology strategy with business value. The role also requires staying updated on emerging marketing, data, and AI technologies and ensuring solutions adhere to data ethics and privacy regulations. | — | 5 |
| Marketing Cloud Onboarding Specialist - German or Italian speaker Salesforce is seeking a Marketing Cloud Onboarding Specialist to guide new customers through the onboarding process for Marketing Cloud and the Salesforce Platform. This role acts as a trusted advisor, focusing on customer success and driving business outcomes through strategic implementation and adoption of Salesforce solutions. The specialist will lead customer engagements, provide recommendations, and contribute to best practices. | — | 5 |
| Customer Success Architect, Sales Cloud/ Platform Salesforce is seeking a Customer Success Architect for their Sales Cloud/Platform team in Dublin, Ireland. This role focuses on ensuring customer success by providing expert guidance on solution design, scalability, security, and best practices for Salesforce implementations. The architect will collaborate with customers, support engineers, and product teams to optimize efficiency, identify risks, and drive long-term business success through effective use of Salesforce technology, including its AI capabilities. | — | 5 |
| Senior Success Guide, Salesforce Platform/Core Clouds - French or German Speaking Salesforce is seeking a Senior Success Guide for their AI CRM platform, focusing on customer success and adoption of Salesforce products. The role involves delivering 1:1 guidance, best practices, and expert coaching sessions to customers, helping them realize value from the platform. This position requires strong problem-solving skills, consultative abilities, and fluency in French or German. The company emphasizes its AI capabilities and the role of AI agents in driving customer success. | — | 5 |
| Senior Success Guide Data Cloud/D360 - French Speaking Salesforce is seeking a Senior Success Guide for their Data Cloud/D360 team, focusing on AI CRM and Agentforce. The role involves being a trusted subject-matter expert for Data Cloud and Agentforce, engaging with customers to enable, advise, and optimize their usage. The guide will build relationships, drive thought leadership, and help customers realize value and accelerate adoption of these platforms. This role requires fluency in French and English, experience in a customer-facing technology role with data and AI expertise, and the ability to translate technical concepts into business value. | — | 5 |
| Senior Success Guide - French Speaker Salesforce is seeking a Senior Success Guide who is fluent in French and English to help strategic customers leverage Data Cloud and Agentforce. This role involves being a subject-matter expert, enabling, advising, and optimizing customer usage of these platforms, and building strong relationships with stakeholders. The goal is to help customers realize value and accelerate adoption of Data 360 and Agentforce platforms by blending technical expertise and business acumen. | — | 5 |
| Senior Success Guide - German Speaker Salesforce is seeking a Senior Success Guide fluent in German and English to help strategic customers leverage Data Cloud and Agentforce for AI-driven outcomes. This role involves being a subject-matter expert, engaging with customers, advising on product capabilities, and driving adoption to ensure customer success and ROI. | — | 5 |
| Senior Success Guide - Data Cloud/ Agentforce - Italian Speaking This role is for a Senior Success Guide focused on Salesforce's Data Cloud and Agentforce products. The primary responsibility is to act as a subject-matter expert, enabling, advising, and optimizing customer usage of these platforms. The role requires strong communication skills to translate technical concepts into business value and drive customer adoption of AI and data capabilities within the Salesforce ecosystem. It is a customer-facing role that collaborates with internal and external stakeholders to ensure customers achieve their business goals using Salesforce's AI and data solutions. | — | 5 |
| Senior Director, Customer Success Management Salesforce is seeking a Senior Director of Customer Success to lead their Dublin-based Signature Success organization. This executive leadership role focuses on customer retention, success plan renewals, expansion opportunities, and overall customer outcomes for enterprise customers. The position involves scaling a high-performing Customer Success organization, partnering with Sales and Renewals, and driving operational excellence. Key responsibilities include leading and developing the Customer Success team, executing retention and growth strategies, serving as an executive sponsor for strategic accounts, and ensuring operational excellence through data-driven decisions and leveraging AI tools for delivery velocity. The role requires extensive experience in Customer Success or related customer-facing functions within the technology sector, with a strong track record in customer retention and expansion, and a sophisticated understanding of AI capabilities. | — | 1 |
| Specialist, Enterprise Onboarding and Learning Delivery Salesforce is seeking a Specialist for Enterprise Onboarding and Learning Delivery to facilitate and support onboarding and learning initiatives for new hires. The role involves program delivery (75%) including facilitating virtual and in-person sessions, and operations support (25%) such as logistics, data administration, and feedback coordination. The ideal candidate has 3-5 years of experience in learning delivery or program coordination, strong facilitation and organizational skills, and is tech-savvy. | — | 0 |
| Manager, Enterprise Learning Integration Excellence Salesforce is seeking a Manager, Enterprise Learning Integration Excellence to lead and shape a world-class onboarding program for new hires. This role involves advanced facilitation, program management, and stakeholder alignment, focusing on creating exceptional in-person and virtual learning experiences. The manager will oversee regional delivery, content localization, and contribute to enterprise skilling and leadership development initiatives. | — | 0 |
| Technical Support Engineer - French speaking Salesforce is hiring a Technical Support Engineer who is fluent in French and English to provide end-to-end customer support, troubleshoot technical issues, and create knowledge base articles. The role requires customer-focused experience, programming abilities in various languages, and knowledge of internet development technologies and database concepts. While the company uses AI tools in recruiting and mentions AI in its product, this specific role is focused on technical support and customer success, not AI/ML development. | — | 0 |
| Technical Support Engineer - Italian or Spanish speaking Salesforce is hiring experienced Technical Support Engineers who are fluent in Italian or Spanish to provide end-to-end customer support, troubleshoot technical issues, and create knowledge base articles. The role requires customer focus, programming abilities in various languages, and strong communication skills. While the company emphasizes AI, this specific role is focused on customer success and technical support, not AI development. | — | 0 |
| Senior Onboarding Specialist - German speaker Salesforce is seeking a Senior Onboarding Specialist who is a German speaker to welcome new customers post-sale and ensure a positive initial experience. This role focuses on helping customers achieve rapid time to value and build a strong knowledge foundation for future growth with Salesforce products. The specialist will act as a trusted advisor, collaborate with internal stakeholders, and guide initial onboarding conversations. The ideal candidate is passionate, customer-centric, results-oriented, and agile in a dynamic environment. | — | 0 |
| Senior Onboarding Specialist-Slack Salesforce is seeking a Senior Onboarding Specialist for Slack, focusing on guiding strategic customers through the onboarding process for Slack and broader Salesforce platforms. The role involves leading technical engagements, accelerating adoption, managing complex migrations, and evolving best practices. The specialist will act as a trusted advisor, collaborate cross-functionally, and mentor junior team members. | — | 0 |
| Success Guide Sales Cloud - French or German speaker Salesforce is seeking a Success Guide for their Sales Cloud, focusing on helping customers maximize value and adoption of Salesforce products. This role involves providing expert guidance, technical advice, and coaching, leveraging AI tools to deliver timely recommendations. The ideal candidate has strong Sales Cloud expertise, excellent communication skills, and a consultative approach. Fluency in French or German is required. | — | 0 |
| Senior Success Guide - Spanish / German/ Portuguese - Marketing Cloud This role is for a Senior Success Guide at Salesforce, focusing on helping customers adopt and derive value from Salesforce's Marketing Cloud. The role involves providing expert guidance, best practices, and technical advice to customers, acting as a trusted advisor. While the company emphasizes AI and uses AI tools in its products and recruiting, the core function of this role is customer success and product adoption, not direct AI/ML model development or research. | — | 0 |
| Senior Onboarding Specialist, Italian & English Speaking - Dev/Implementation Salesforce is seeking a Senior Onboarding Specialist who will be responsible for welcoming new Premier customers post-sale and ensuring a positive initial experience with Salesforce and the achievement of customer business objectives. This role focuses on helping customers achieve rapid time to value and build a strong knowledge foundation for future growth with their Service Cloud product and the broader Salesforce Platform. The specialist will act as a trusted advisor, collaborate with internal stakeholders, and guide initial onboarding conversations. | — | 0 |
| Executive Assistant: International Government Affairs Salesforce is seeking an Executive Assistant for their International Government Affairs team. This role will support the Vice President of International Government Affairs and Global Public Policy, acting as a strategic partner to maximize leadership impact. Responsibilities include managing internal approvals, expense processing, information flow, communication architecture, global operations and logistics (including complex international travel), and team coordination. The ideal candidate will have 5+ years of administrative experience, strong organizational and communication skills, and experience with multi-cultural teams in a global software organization. | — | 0 |
| Manager, Sales Programs Salesforce is seeking a Manager to drive UK & Ireland (UKI) Sales Programs growth. This role involves designing and executing sales programs to generate pipeline and drive revenue, acting as a business partner to Sales Leaders. The position requires strong analytical, collaboration, and project management skills, with experience in sales strategy and operations. | — | 0 |
| Technical Support Engineer-Sales - German or French speaking Salesforce is seeking a Technical Support Engineer fluent in French or German to provide end-to-end customer support, troubleshoot technical issues, and build knowledge base articles. The role requires strong communication, problem-solving skills, and programming abilities in various languages, with a focus on customer success within the Salesforce ecosystem. | — | 0 |
| Senior Success Architect- Health and life Sciences Industry Salesforce is seeking a Senior Success Architect for their Health and Life Sciences Industry team. This role involves providing expert guidance on technical architecture, solution design, and optimization for strategic customers, focusing on Salesforce's AI CRM platform. The architect will collaborate with internal teams and customers to drive long-term success and influence product improvements, leveraging expertise in industry-specific clouds. | — | 0 |
| Technical Support Engineer - French speaking Salesforce is seeking a Technical Support Engineer for their Marketing Cloud product. The role involves investigating and resolving complex technical issues for clients, analyzing customer code (HTML, CSS, JavaScript, SQL), providing solutions and best-practice guidance, managing the issue lifecycle, and contributing to technical documentation. Fluency in French and English is required. | — | 0 |
| Marketing Cloud Onboarding Specialist - German Speaker Salesforce is seeking a Marketing Cloud Onboarding Specialist for their German-speaking market in Ireland. This role focuses on guiding new customers through the onboarding process for Marketing Cloud solutions, acting as a trusted advisor to ensure successful implementation and long-term value. The specialist will lead customer engagements, understand customer goals, and provide strategic recommendations for adoption and success. Fluency in English and German is mandatory, along with strong business acumen and customer-facing experience. | — | 0 |
| Software Engineering Architect | — | — |