Senior Engineering Manager to lead a hands-on AI platform team building the core Agent OS, responsible for agent runtime, context/memory, capability platform, action/trust layer, and evaluation/observability harness. Requires strong technical leadership, production experience with LLM applications, and a focus on safety and evaluation.

Senior Data Scientist to lead the design, development, and deployment of advanced ML and generative AI models for customer onboarding optimization. Will apply ML fundamentals, explore cutting-edge techniques, and utilize statistical knowledge. Key responsibilities include designing, implementing, and testing GenAI and ML solutions, determining appropriate modeling approaches, and collaborating with engineering/product teams for production deployment. Experience with Agentic Workflows, RAG, and LLM evaluation frameworks is required.

Senior Product Manager to own AI-powered use cases within an agentic customer lifecycle experience, focusing on LLMs and customer outcomes for B2B SaaS.

Lead Data Scientist role focused on applying ML, GenAI, and data-driven insights to financial planning, optimization, and strategic decision-making. The role involves designing, developing, and deploying advanced solutions, partnering with Finance leadership, building ML systems and infrastructure, and mentoring junior data scientists. Experience with time series forecasting, anomaly detection, optimization, Generative AI, Agentic Workflows, and RAG is required.

Senior Product Manager for ServiceTitan's Exteriors vertical, focusing on transforming contractor operations through AI-powered features, intelligent recommendations, automated workflows, and agentic experiences. The role involves owning the roadmap, conducting customer discovery, and partnering with engineering and design to ship AI solutions that reduce manual work and drive business value.

Lead Data Scientist role focused on applying machine learning, generative AI, forecasting, and optimization to financial planning and decision-making within an enterprise setting. The role involves building ML systems, designing data science infrastructure, and mentoring junior data scientists.

Staff Application Security Engineer focused on integrating AI into the development lifecycle to enhance security. This role involves automating security pipelines with AI agents, developing secure code templates, implementing supply chain protections, using AI tooling for vulnerability testing and simulation, designing AI guardrails, and managing non-human identities in AI systems.

Principal Security Architect role focused on designing and enforcing secure architectures for AI-enabled product capabilities, including LLM workflows, RAG pipelines, and agentic systems. The role also involves corporate AI governance and leveraging AI for security enhancements, with a strong emphasis on guardrails, isolation, and compliance with regulations like PCI DSS, CCPA, SOC2, ISO 27001, ISO 27701, and ISO 42001.

Senior Data Scientist role focused on leveraging machine learning and generative AI, including agentic workflows and RAG, to optimize customer onboarding. The role involves designing, developing, deploying, and evaluating AI models, with a strong emphasis on production-grade solutions and collaboration with engineering and product teams.

ServiceTitan is seeking a Director, GTM Systems to own the strategy, architecture, and execution of systems powering their Go-To-Market engine. This is a builder role focused on Salesforce Sales Cloud, CPQ, marketing automation, and revenue intelligence tools. The role requires putting AI at the center of GTM systems, evaluating and implementing AI-powered capabilities like predictive scoring and generative AI, and leading AI solution deployments. Experience with integrations, data governance, and leading GTM systems teams is essential, with a strong emphasis on Salesforce expertise and experience in high-growth B2B SaaS companies. Compliance with SOX, GDPR, CCPA is also required.

ServiceTitan is looking for a Salesforce Developer to join their team. The role involves designing, developing, and optimizing solutions on the Salesforce platform, with a focus on contact center operations. This includes building integrations, automating workflows, and utilizing AI/ML models to enhance customer interactions, predict behavior, and improve performance. The developer will collaborate with various stakeholders and ensure data quality.

Director of Infrastructure Software Engineering focused on SQL Reliability & Observability to lead an engineering organization at the intersection of Infrastructure, SRE, and Product Engineering. The role aims to improve uptime, customer experience, and cost efficiency by transforming systems from reactive operations to proactive, data-driven reliability engineering and building a world-class team. Responsibilities include defining strategy for SQL reliability, data platform stability, and observability; overseeing performance, scaling, and availability of various databases; leading development of a unified observability platform; implementing proactive monitoring and automation including AI-driven anomaly detection and SRE Agent/AI-assisted debugging systems; and building/leading a high-performing team.

Group Manager, Product Design for an enterprise SaaS company that uses AI tools to accelerate design and product development. The role focuses on leading a design team, contributing to product strategy, and driving user experience, with an emphasis on leveraging AI tools in the design process.

This role is for a Senior Salesforce Developer who will leverage AI-powered solutions to improve customer interactions and contact center operations. The developer will design, develop, and optimize solutions on Salesforce, build integrations with contact center technologies, and utilize AI/ML models for prediction, optimization, and enhancement of customer interactions and agent efficiency. The role also involves collaborating with stakeholders, ensuring data quality, and providing support for the Salesforce instance and integrated technologies.

This role is for a Lead, Compensation Programs at ServiceTitan, focusing on designing, leading, and building compensation strategies and programs. The role involves managing compensation cycles, conducting market analysis, partnering with business leaders, and leveraging AI tools to enhance scalability and efficiency within the compensation function. The ideal candidate has 5+ years of compensation experience, strong financial acumen, and a product mindset towards compensation programs, with a curiosity and comfort in using AI tools.

This role is a customer-facing AI Product Success Specialist focused on the post-sale journey of ServiceTitan's Virtual Agents product. The specialist will own the end-to-end onboarding, activation, adoption, and optimization for customers, ensuring they derive maximum ROI. Responsibilities include driving usage, managing customer success and retention, providing technical support, and acting as the voice of the customer to the Product team. The role requires experience in customer success or similar technical roles, a data-driven mindset, and comfort with technical aspects of the product.

Manager, Global Mobility to lead strategy and operational delivery of global immigration and mobility programs. Role involves leveraging AI-driven tools and automation to streamline workflows, manage global compliance, and partner with HRBPs and senior leadership. Requires experience in Global Mobility/Immigration, AI/automation tools, and Workday.

Staff Application Security Engineer role focused on building a "Secure Paved Road" by integrating security into the SDLC, automating vulnerability detection and remediation, and partnering with engineering teams. The role involves pipeline automation, secure coding practices, secrets management, continuous testing, architecture reviews, and threat modeling. A key aspect is leveraging AI and automation to scale security practices and secure AI workloads.

Principal Software Engineer to lead technical aspects of a reporting and dashboard platform team at ServiceTitan. The role involves owning architecture, leading design and development of data components, and bringing AI/ML thinking, specifically Agentic AI patterns, into the reporting product experience to surface intelligent analytics. Requires deep experience in data architecture, distributed systems, and leveraging AI/ML for data-driven products.

This role focuses on leveraging AI and automation within the HR tech stack, specifically using Workday HCM. The Lead Analyst will identify, design, and deploy AI-powered workflows and automations, including LLM-assisted document generation and AI agents, to improve HR processes and employee experience. The role requires strong Workday HCM expertise and a proactive approach to identifying and implementing AI use cases.

This role focuses on identifying and deploying AI and automation use cases within the HR tech stack, specifically using Workday HCM. The Lead Analyst will design and implement AI-powered workflows using tools like Workato AI agents and Claude APIs, integrating them into production-grade automations. The role also involves core HCM ownership, cross-functional partnership, and leading M&A integrations and process design efforts, with a strong emphasis on using AI for daily tasks like research and documentation.

ServiceTitan is seeking a Senior Analyst, People Analytics to join the People Insights & Analytics (PIA) team. This role will own Visier platform administration, build self-service dashboards, support the data pipeline from Workday to Snowflake to Visier, and perform systematic data validation. The role also involves managing scheduled business-as-usual work, collaborating with People Technology and Data Engineering, and contributing to analytics insights. The role will leverage AI tools like Claude for automation and content development, and contribute to analytics and insight generation as a secondary responsibility.

Director of Product Analytics to develop insightful reporting and take product understanding to the next level. Will chart an analytics strategy that blends AI-driven self-service with business partnering and product strategy contribution. Manages a team of 19, including people managers, and works with C-Suite/VP level stakeholders.

Principal Software Engineer to lead technical direction and execution for company-wide initiatives, working at the intersection of architecture and hands-on coding. The role involves designing and building large-scale distributed systems, with a focus on AI/ML and LLM-based architectures including orchestration, retrieval, and agentic patterns within the enterprise SaaS platform.

Engineering Manager role focused on Service Agreements & Memberships product features, requiring strong C# coding proficiency and microservices expertise. The role involves active technical contribution, architectural oversight, team leadership, and partnering with Product Management. While not core AI development, the role encourages leveraging AI coding tools and integrating LLM APIs.

This role focuses on developing and innovating Salesforce solutions, specifically within billing systems, and integrating AI-based tools to enhance these systems and processes. The engineer will also lead solution design, collaborate cross-functionally, and ensure seamless workflows between Salesforce and financial ERP systems.

Senior Business Analyst role focused on improving post-sales revenue solutions through process optimization, system integration (Salesforce, Smartsheet, Salesloft, Gainsight), KPI tracking, and project ownership. The role involves requirements gathering, UAT, and cross-functional collaboration to drive operational excellence.

Solutions Architect role focused on designing and implementing solutions within the ServiceTitan SaaS platform for customers, acting as a technical and business advisor. This role involves translating customer requirements into scalable configurations, evaluating integrations, and collaborating with various internal teams (Customer Success, Product, Sales, Engineering) and external stakeholders. The position requires strong SaaS platform experience, understanding of service-based businesses, and the ability to bridge business needs with technical solutions.

Solutions Engineer for Pro Products at ServiceTitan, focusing on helping existing customers adopt new features by blending sales skills, technical software expertise, and deep understanding of customer business processes. The role involves leading custom product demonstrations, analyzing customer compatibility, supporting up-selling, repositioning objections with workflow solutions, creating documentation, responding to RFIs/RFPs, collaborating with cross-functional teams, and acting as a subject matter expert on product updates.

Senior Salesforce Developer with expertise in billing systems and AI-based tool integration to enhance billing platform processes and workflows between Salesforce and financial ERP systems.

Senior Site Reliability Engineer responsible for managing, optimizing, and ensuring the reliability and scalability of SQL Server and PostgreSQL databases in cloud and on-premises environments. Focus on Azure and AWS platforms, automation, backup/recovery, disaster recovery, IaC, Kubernetes, Docker, and CI/CD.

ServiceTitan is seeking a Technical Talent Business Partner to join their Talent Acquisition team. The role involves partnering with hiring leaders to develop and execute talent strategies, manage full-cycle recruiting, and ensure a positive candidate experience. The ideal candidate will have 5+ years of recruiting experience, preferably in high-growth tech companies, and strong sourcing and organizational skills.

Contract People Business Partner for G&A teams, focusing on scalable solutions, coaching managers, and driving people initiatives. Requires 5+ years of HR business experience, with at least 4+ years as a strategic HR business partner in a fast-paced scaling environment. Experience in employee relations, organizational design, performance management, and talent development is essential. The role involves strategic thought partnership, coaching leaders, building relationships, leading organizational initiatives, forecasting headcount, and collaborating with People Ops on various HR processes. The company uses AI-assisted tools in recruitment but not for hiring decisions.

Senior Software Engineer role focused on architecting, designing, and implementing user-facing features end-to-end within the ServiceTitan product suite. The role emphasizes working with modern tools on the Microsoft .NET platform and solving complex problems, with a significant portion dedicated to development and mentorship.

Manager, Software Engineering role focused on leading 1-2 squads, driving execution, technical excellence, and team growth. Responsibilities include coaching engineers, defining quarterly plans, providing hands-on technical leadership, and ensuring timely, secure, and reliable feature delivery. Requires 10+ years of software engineering experience, with 5+ years in leadership, and expertise in modern frameworks like .NET, React, SQL, Azure, and DevOps.

Senior Staff Software Engineer, Mobile (iOS) at ServiceTitan. This role focuses on defining and owning the multi-year technical vision for the iOS platform, leading the design of next-generation mobile frameworks, and serving as the technical authority across the organization. The engineer will drive architectural alignment, set engineering standards, and identify strategic technical investments to maintain a competitive advantage. The role also involves architecting integrations with backend services and championing specific architectural patterns like TCA. A key responsibility is defining the AI-assisted development strategy for iOS engineering, integrating tools to enhance developer productivity. The position requires deep technical mastery, leadership without authority, and strong communication skills.

ServiceTitan is seeking a Sales Enablement Manager to build and scale programs that empower their Solutions Engineering (SE) team. The role focuses on improving demo quality, mitigating churn, accelerating new hire onboarding, and developing playbooks and content. The manager will leverage tools like Gong, Vivun, Tableau, and Lattice to track performance and identify gaps, and will partner with R&D to incorporate SE feedback into the product roadmap. This role is crucial for driving technical excellence and sales performance within the SE team.

Seeking a Talent Business Partner to join the Talent Acquisition team as a contingent worker, supporting the Sales Development organization. This role will manage full-cycle recruiting for high-volume sales roles, collaborate with hiring managers, and ensure a positive candidate experience during sales scaling efforts. Responsibilities include sourcing, screening, managing the recruitment process, and tracking candidate data in the ATS. Requires 4+ years of full-cycle recruiting experience, preferably in sales or high-volume environments, proficiency with sourcing channels and ATS systems, and strong organizational skills.

This role focuses on managing the long-term success of ServiceTitan's largest customers, driving product adoption, and building strong partnerships. The Customer Success Manager will coach clients on best practices, gather feedback for product enhancements, analyze user engagement data, and act as a subject matter expert.

Senior Engineering Manager to lead high-impact teams in designing and delivering scalable, cross-cutting systems, with a focus on accelerating AI-powered initiatives. The role requires strong people leadership, technical judgment, and the ability to operate effectively in ambiguity.

Enterprise Customer Success Manager role focused on managing a portfolio of ~35 high-touch enterprise customer accounts, ensuring they maximize the value of ServiceTitan's software. Responsibilities include gathering intelligence on product usage, coaching customers on best practices, building senior-level relationships, solving complex problems, analyzing user engagement data, and identifying up-selling/cross-selling opportunities. The role also involves mentoring new hires and collaborating with other teams.

This role is for a Senior Process and Automation Analyst on the Revenue Solutions Post Sales team. The primary responsibilities include handling BAU tickets, troubleshooting issues in Salesforce and Gainsight, documenting workflows, identifying system changes, performing data analysis, and supporting UAT. The role requires strong critical thinking, problem-solving skills, and experience in business operations within a SaaS environment, with a focus on Salesforce. While the company uses AI-assisted tools in recruitment, this role itself is not AI-focused.

This Principal Software Engineer role at ServiceTitan focuses on leading technical aspects of an engineering team, building distributed systems for scale, and delivering technical leadership. While the company utilizes AI/ML for features like scheduling and dispatch automation, the core responsibilities of this role are in general software engineering, system design, platform development, and mentorship, rather than direct AI/ML model development or research.

This role focuses on facilitating customer and partner conversations about best workflow practices and utilizing ServiceTitan's software to improve business outcomes like revenue and operational efficiency. The Program Facilitator will design and execute industry-relevant programs, empower customers, provide product guidance, and improve customer-facing programs to increase adoption and satisfaction. The role requires experience in customer relationship management, delivering training, initiative, change management, and multi-tasking.

This is a Revenue Operations Manager role at ServiceTitan, focused on driving strategic initiatives across the customer lifecycle. The role involves deep dives, analysis, ownership of high-impact initiatives, cross-functional partnerships, and presenting insights to senior leaders. While the company uses AI tools in recruitment, this role itself is not AI-related and focuses on business operations and strategy within a SaaS company.

This role is for a Principal Executive Recruiter at ServiceTitan, a software platform for the trades. The recruiter will own end-to-end executive searches for VP, SVP, and confidential roles, acting as a strategic advisor to senior leaders. Responsibilities include designing search strategies, managing searches, building talent pipelines, operating with market intelligence, and elevating the company's executive brand. The role requires 10+ years of experience, with at least 5 years placing VP+ level leaders in high-growth tech companies, and expertise in executive sourcing, compensation, and stakeholder management. While the company uses AI-assisted tools in recruitment, this role itself is not AI-related.

Senior Manager, Landscape Strategy & Operations role at ServiceTitan, focusing on driving strategic initiatives and day-to-day operations within the Landscape Market. This role involves deep dives, ownership of high-impact initiatives, cross-functional partnerships with Product, Sales, and Finance, and supporting market planning. Requires 5+ years of experience in high-growth tech or management consulting, with functional experience in operations, strategy, or growth within SaaS. Must be adept at quantitative and qualitative analysis, managing multiple platforms, measuring performance, forecasting, and distilling complex issues into action plans. The company uses AI tools in recruitment but not for hiring decisions.

ServiceTitan is seeking a Data Quality Analyst to ensure the accuracy and reliability of enterprise data. The role involves data profiling, implementing quality checks, automating processes, investigating issues, and collaborating with stakeholders. Requires strong SQL, Salesforce experience, and analytical skills.

Customer Success Manager for Enterprise clients, focusing on managing accounts, ensuring customer value realization from software, and driving revenue through up-selling and cross-selling opportunities. This role involves building senior-level relationships, solving complex customer problems, and analyzing user engagement data.

This role is a Technical Support Specialist for ServiceTitan's software. The primary responsibilities involve assisting customers with software issues via various communication channels, becoming a product expert, and channeling customer feedback and bug reports to internal teams. The role emphasizes excellent people skills, problem-solving, and the ability to master complex software. While the company uses AI in its recruitment process, this specific role is customer support and does not involve building or directly using AI/ML models as its core craft.