ServiceTitan

Principal Software Engineer to lead technical direction and execution for company-wide initiatives, working at the intersection of architecture and hands-on coding. The role involves designing and building large-scale distributed systems, with a focus on AI/ML and LLM-based architectures including orchestration, retrieval, and agentic patterns within the enterprise SaaS platform.

Senior Site Reliability Engineer responsible for managing, optimizing, and ensuring the reliability and scalability of SQL Server and PostgreSQL databases in cloud and on-premises environments. Focus on Azure and AWS platforms, automation, backup/recovery, disaster recovery, IaC, Kubernetes, Docker, and CI/CD.

Senior Engineering Manager to lead high-impact teams in designing and delivering scalable, cross-cutting systems, with a focus on accelerating AI-powered initiatives. The role requires strong people leadership, technical judgment, and the ability to operate effectively in ambiguity.

This role is for a Senior Process and Automation Analyst on the Revenue Solutions Post Sales team. The primary responsibilities include handling BAU tickets, troubleshooting issues in Salesforce and Gainsight, documenting workflows, identifying system changes, performing data analysis, and supporting UAT. The role requires strong critical thinking, problem-solving skills, and experience in business operations within a SaaS environment, with a focus on Salesforce. While the company uses AI-assisted tools in recruitment, this role itself is not AI-focused.

This role is a Technical Support Specialist for ServiceTitan's software. The primary responsibilities involve assisting customers with software issues via various communication channels, becoming a product expert, and channeling customer feedback and bug reports to internal teams. The role emphasizes excellent people skills, problem-solving, and the ability to master complex software. While the company uses AI in its recruitment process, this specific role is customer support and does not involve building or directly using AI/ML models as its core craft.

This role is a Pro Product Specialist at ServiceTitan, focused on managing a portfolio of service companies to drive Pro Product success, retention, and ROI. The specialist will analyze product adoption data, identify insights, provide specialized support, and act as a feedback loop to the Product team. The role requires 2+ years of account management experience or 1+ years in the home services industry.

Staff Software Engineer role at ServiceTitan, focusing on technical leadership for an engineering team. Responsibilities include owning technical vision, making major technical decisions, providing mentorship, and improving technical quality. Requires 8+ years of experience in senior engineering roles and expertise in the Microsoft .NET stack, SQL, HTML5, JavaScript, and Git.