Toast

Staff Software Engineer for Toast's AI Foundations team, focusing on building core AI platform infrastructure like LLM Proxy and observability pipelines, as well as architecting and delivering autonomous agents for the SDLC. The role involves leading technical design, driving adoption of agentic practices, and mentoring engineers.

Senior Software Engineer on Toast's AI Foundations team, building internal AI platform infrastructure including LLM proxy, agentic workflows, and a plugin marketplace to enable AI-native development practices across the company.

Senior Principal Software Engineer and Architect for an AI Pod at Toast, focusing on setting technical vision and architectural direction for AI-native development, including LLM-powered agents and agentic systems. The role requires hands-on experience in building, deploying, and operating these systems, as well as evolving agentic development practices.

Senior Software Engineer for Toast's AI Foundations team, focusing on building and scaling AI platform infrastructure, including LLM proxy, agentic workflows, and a plugin marketplace to enable AI-native development practices across the company.

Principal Software Engineer for Toast's AI Foundations team, focusing on building the infrastructure, governance, and tooling for AI across the product development lifecycle. The role involves setting technical direction for agentic workflows, LLM proxy, AI key management, observability, and plugin marketplace, with a full-stack responsibility.

Principal Software Engineer for an AI-native engineering team at Toast, focusing on building and integrating LLM-powered agents, tools, and workflows. The role involves full-stack development, technical architecture, and setting engineering standards within the AI pod.

Staff Software Engineer to build AI agents for Toast's Team area, a mission-critical space for restaurant workforce management. The role involves designing, developing, and delivering autonomous agents that leverage LLMs and agentic frameworks, blending AI with practical operations.

Staff Software Engineer to build AI agents for Toast's Team area, focusing on autonomous agents that transform restaurant workforce management using LLMs and agentic frameworks. The role involves full-stack development, partnering with product managers and designers, and mentoring other developers.

Senior Principal Software Engineer on the AI Team Agent at Toast, focusing on driving architecture, technical strategy, and implementation of AI agents for the mission-critical Team area within the Fintech line of business. The role involves hands-on development, mentoring, and leadership in agentic development practices.

This role focuses on building AI-powered agents, automations, and workflows for marketing teams within Toast. The engineer will design, build, and deploy these systems, create evaluation frameworks, and coach marketers on AI integration. The role emphasizes hands-on building and enabling non-technical users.

Senior Software Engineer on the Voice AI team at Toast, focusing on building and advancing restaurant Voice products. The role involves improving the core Voice AI stack, implementing LLMs and AI inference, and working on low-latency AI, audio processing, and system architecture for large-scale consumer experiences. Requires fullstack web application development experience with backend (Java/Kotlin, Python) and frontend (React) technologies, AWS, Docker, Git, and database design.

Principal Product Manager for Voice AI at Toast, focusing on defining strategy, evaluating vendors, leading zero-to-one discovery and pilots, and commercializing a reusable voice platform for in-store restaurant experiences. The role involves defining vision, running vendor evaluations, driving pilots, designing platform APIs, leading go-to-market strategy, and coordinating cross-functional delivery. Requires AI product delivery experience, hands-on AI model evaluation, zero-to-one experience, platform mindset, and customer/ops empathy.

Principal Product Manager for Toast's Agent Platform, defining and scaling the foundational layer for AI agents across the company. This role focuses on orchestration, tool integration, governance, evaluation, and observability to ensure a seamless and trustworthy AI experience for Toast IQ.

Principal Data Product Manager, Applied AI at Toast. Owns the agenda for AI-enriched data to improve customer experience understanding. Prototypes, validates, and scales AI-powered data products using NLP, ML, and LLM approaches for customer success. Focuses on contact classification, summarization, sentiment analysis, churn detection, and product mention extraction. Manages pipeline from problem framing to embedding generation, classifier training, and production. Partners with data engineering for production implementations and owns quality governance for AI products in production.

Lead Analyst role at Toast Capital focusing on designing and deploying AI-powered workflows for credit risk functions. The role involves identifying opportunities to improve underwriting, portfolio monitoring, and risk operations by implementing internal AI tools like copilots and assistants, leveraging structured data and LLM platforms. Requires strong credit risk intuition, analytical skills, and technical curiosity in AI and automation.

This role focuses on managing model risk for AI/ML models, particularly fraud detection and Generative AI systems, within a fintech company. Responsibilities include model validation, risk assessment, ensuring adherence to the Model Risk Management program, and staying updated on regulatory guidance. The role requires a strong understanding of ML methodologies, fraud analytics, and GenAI risks.

Staff Machine Learning Engineer to design and lead the evolution of a unified MLOps platform supporting diverse needs across Toast, ensuring high availability, scalability, and security of ML services. This role involves championing MLOps best practices, leading collaborative efforts between Data Engineering, DevOps, and Product teams, defining technical vision for AI infrastructure, setting standards for observability and incident response for ML systems, and mentoring engineers.

Principal ML Engineer to build 0-to-1 internal tools for sales teams, leveraging LLMs and agentic workflows to automate tasks like account research and lead prioritization. The role involves hands-on backend engineering and ML implementation, integrating with systems like Salesforce and custom quoting engines, and delivering recommendations to sales users. Focus is on building new intelligence models and agentic systems.

Senior Product Manager for Support AI Experimentation at Toast. This role focuses on scouting new AI technologies, designing and running experiments for AI-driven support concepts, making go/no-go decisions, managing an experimentation roadmap, and translating findings into business outcomes. The role requires a deep understanding of the AI landscape and the ability to operate in an ambiguous, evolving environment.

Senior Manager, Data Science and Machine Learning at Toast, responsible for leading and influencing R&D to drive business value through innovative ML/AI solutions. The role involves collaborating with product and engineering stakeholders, shaping ML platform vision, breaking down initiatives, coaching teams, and expanding the AI product portfolio. Requires advanced degree, 5+ years of leadership experience, and proven success deploying ML in production.