Twilio

Senior Sales System Engineer (Application Engineer 3) at Twilio, focusing on developing and maintaining Salesforce environments. The role involves using SOQL API's, Apex, and other tools to build custom functionality, integrate systems, and ensure code quality. Experience with AI-assisted development tools is mentioned as a requirement.

This role is for a Systems Support Administrator at Twilio, focusing on providing operational and technical support for Salesforce, including CPQ and OLM, to the North America and Latin America Sales organizations. The position involves managing user setups, case management, configurations, troubleshooting, and collaborating with various teams to ensure the efficient and stable operation of Salesforce instances.

This is an internship role for a Graphic Designer to join the Brand Team at Twilio. The intern will support senior designers and art directors in creating visual assets for various platforms, maintain brand consistency, iterate on designs, and assist with production tasks. The role requires foundational design skills, proficiency in Figma and Adobe Creative Cloud, and a portfolio of work.

Technical Program Manager to join the GTM Sales Automation team, responsible for defining, planning, and executing complex, cross-functional programs that drive significant improvements in GTM processes and automation infrastructure. Will work closely with leaders across Sales, Marketing, Sales Strategy, and operational teams. Orchestrates key projects within the Sales Automation team.

Product Manager for Twilio's Onboarding and Compliance team, focusing on Senders and Numbers. The role involves creating streamlined onboarding experiences while maintaining compliance standards for telecommunications regulations. Responsibilities include gathering requirements, driving product planning and delivery, developing product vision and roadmaps, and partnering with GTM teams for launches and adoption. Requires significant experience in SaaS product management, analytical thinking, and strong communication skills. Experience with cloud, APIs, communications, and enterprise software is necessary, with a preference for experience in regulated ecosystems and with APIs/developer experience.

Product Manager for Twilio's Onboarding and Compliance team, focusing on Senders and Numbers. The role involves creating streamlined onboarding experiences while maintaining compliance standards, collaborating with engineering, driving product strategy, and launching products.

This role is for a Senior Business Systems Analyst focused on Salesforce and Go-To-Market (GTM) systems at Twilio. The primary responsibility is to build and maintain solutions within Salesforce and adjacent technologies to improve GTM operations, sales processes, and data management. The role involves translating business requirements into technical solutions, collaborating with stakeholders, and partnering with vendors. While the company uses AI in its hiring process, this specific role is not directly involved in building or researching AI/ML models.

This role is for a Salesforce Technical Administrator responsible for improving the Salesforce.com platform, ensuring data excellence, and implementing process automation. The role involves collaborating with teams to uncover process gaps, fix system problems, and build dashboards and reports. It requires experience with Salesforce implementation, CPQ administration, building flows and SOQL, and understanding the Salesforce data model and security architecture.

Software Engineer (L3) on the Developer Platform Experience team, focusing on internal developer platform, software taxonomy, cloud infrastructure inventory, developer productivity, and engineering best practices. The role involves developing, testing, and deploying backend, frontend, and client-side applications, collaborating with teammates, mentoring junior engineers, writing documentation, participating in on-call rotations, and improving the internal developer platform interfaces and onboarding processes. Requires 5+ years of experience, proficiency in languages like Typescript, Python, Go, Terraform, Bash, and experience with AWS, relational databases, Terraform, and Kubernetes.

Lead Twilio's Platform Engineering Secure Supply Chain team, responsible for critical infrastructure for software development including source control, build systems, and artifact management. Drive strategy, operational excellence, and cross-functional collaboration with Security, Compliance, and Product Engineering.

This role focuses on configuring and maintaining Zendesk, integrating it with other systems, and proposing AI/automated solutions within Zendesk to improve customer support and operations productivity. It involves system design, configuration, workflow building, and collaboration with various teams.

Twilio is seeking a Security Compliance & Regulatory Affairs Analyst to support its global security regulatory program. The role involves interpreting and operationalizing global cybersecurity and telecom regulatory obligations, mapping requirements to internal controls, and developing regulator-ready artifacts. The analyst will work autonomously, requiring strong critical thinking and cross-functional collaboration.

Senior Accountant role focused on daily accounting operations, month-end close, journal entries, account reconciliations, financial reporting, and revenue accounting in a fast-paced tech environment. Requires strong GAAP knowledge, ASC 606 exposure, Excel skills, and analytical abilities.