Airbnb currently has 38 active AI-related job listings. The majority of these roles, 61%, are focused on agents. The top hiring function is Engineering, with 33 positions. Frequent tech tags include agent_orchestration, llm_observability, and rag, suggesting a focus on building and managing AI agent systems. Over the last 30 days, Airbnb has posted 11 new AI roles, representing a 38% increase compared to the prior 30-day period.
Currently tracking 24 active AI roles, up 31% versus the prior 4 weeks. Primary focus: Agent · Engineering. Salary range $117k–$310k (avg $226k).
Airbnb currently has 42 active AI-related roles in our index. The most common open titles are: (Contract) Senior Data Scientist, Platform Inference - MarTech DS Measurement, AI Engineer, Community Support Engineering, Android Software Engineer, Quality Platform, Engineering Manager, Core Entities & Trip Intelligence, Engineering Manager, Quality Platform. Most positions are in Engineering and Product.
Airbnb's active AI hiring is concentrated in: agents (62%), application (12%), data (12%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Airbnb is hiring AI talent in: United States (25 roles), India (6 roles), Brazil (6 roles), China (5 roles).
Job postings at Airbnb most frequently reference: agent orchestration, llm observability, model serving, evals, fine tuning.
In the past 30 days, Airbnb has posted 12 new AI-related roles.
| Title | Stage | AI score |
|---|---|---|
| Manager, Safety Support Manager, Safety Support at Airbnb in Canada, focusing on customer service management and team leadership for a support team of 10-15 ambassadors. The role involves overseeing operations, driving performance, managing escalations, and fostering team development within a customer-centric environment. | — | 0 |
| Senior Talent Business Partner Senior Talent Business Partner at Airbnb, acting as a strategic partner to a global client team, focusing on people-related projects, change management, employee relations, and talent strategy. Requires 15+ years of HR experience in a fast-paced environment. | — | 0 |
| Senior Release Manager, CS Platform Senior Release Manager for Airbnb's Community Support (CS) Platform, responsible for the successful launch of internal software to CS agents globally. This role involves managing the end-to-end release process, ensuring clear communication between various teams (Platform Management, TPM, Engineering, Testing, Operations), defining and tracking release metrics, identifying and resolving risks, and facilitating go/no-go decisions. The role also includes post-launch monitoring and retrospectives to drive continuous improvement. |
| — |
| 0 |
| Program Manager, Community Support Program Manager for Community Support at Airbnb, responsible for implementing large-scale, cross-functional programs that align with strategic objectives. This role acts as a liaison between various business functions, ensuring alignment and driving strategic initiatives from conception to launch. Requires strong experience collaborating with senior executives and influencing stakeholders across the organization. | — | 0 |
| Program Manager, Community Support Program Manager for Airbnb's Community Support team, responsible for implementing large-scale, cross-functional programs that drive strategic goals. This role acts as a bridge between various business functions, ensuring alignment and successful execution of initiatives to improve the support experience for product, hosts, and guests. | — | 0 |
| Senior Analyst, Treasury Operations Senior Analyst, Treasury Operations at Airbnb responsible for foreign exchange netting and settlement, corporate liquidity management, and interest rate tracking. The role also involves supporting hedging programs, managing letters of credit, and contributing to AI integration for process improvement. | — | 0 |
| Payment Partner Lead, Bangalore This role is for a Payment Partner Lead in Bangalore, India, focusing on Airbnb's payment compliance performance for partners. It involves managing day-to-day operations, advising on best practices, leading initiatives, and identifying compliance risks. The role requires experience in risk operations, fraud prevention, chargebacks, and dispute management, with a strong emphasis on systems thinking, problem-solving, and communication skills. Familiarity with SQL is a preference. | — | 0 |
| Staff Advanced Analyst, Guest Engagement This role is for a Staff Advanced Analyst focused on Guest Engagement at Airbnb. The primary responsibility is to own the analytics roadmap for guest lifecycle marketing programs, including designing and analyzing experiments, surfacing proactive insights, and building self-serve reporting. The role involves partnering with Marketing, MarTech Data Science, and Finance to drive booking impact through experimentation and insights, with a focus on ML model rollouts and feedback loops. | — | 0 |
| Software Engineer, Payments Software Engineer role in Airbnb's Payments organization, focusing on the Payins team. This role involves building and owning features related to guest payment experiences, including generating quotes, onboarding new payment methods, and providing self-serve support. The engineer will collaborate with Product, Design, Data Science, and Legal to deliver high-impact features for a high-volume transaction system in a global marketplace. | — | 0 |
| Senior Market Manager - Luxe Senior Market Manager for Airbnb Luxe in Sydney, Australia, focused on driving supply growth by acquiring new luxury listings and cultivating host relationships. The role involves market expertise, acquisition, account management, cross-functional collaboration, and strategic planning within the luxury travel and real estate sectors. | — | 0 |
| Senior Market Manager Senior Market Manager for Airbnb Luxe, focused on driving supply growth through acquiring new luxury listings and cultivating host relationships in assigned European geographies. This role involves market expertise, strategic acquisition, account management, and cross-functional collaboration to ensure high standards and host satisfaction. | — | 0 |
| Senior Market Manager Senior Market Manager for Airbnb Luxe in London, UK, responsible for driving supply growth by acquiring new luxury listings and cultivating host relationships. This role involves market expertise, a consultative approach, prospecting, account management, and cross-functional collaboration to ensure high standards and optimize host performance. | — | 0 |
| Senior Market Manager, Luxe - Thailand Senior Market Manager for Airbnb Luxe in Thailand, responsible for driving supply growth by acquiring new listings and cultivating host relationships within the luxury real estate and travel sectors. This role involves market expertise, a consultative approach, strategic growth, and day-to-day operational excellence, including prospecting, business reviews, and problem-solving. | — | 0 |
| Senior Principal, Tax Controversy Senior Principal, Tax Controversy role at Airbnb, focusing on developing and implementing global audit strategy and managing tax disputes, particularly in EMEA. Requires a law degree and extensive experience in tax audits and litigation. | — | 0 |
| Premium Support Senior Associate This role is for a Senior Associate in Premium Support at Airbnb, focusing on high-stakes customer interactions for high-end guests and hosts. Responsibilities include delivering bespoke customer support, managing complex cases, and enhancing the customer experience. The role requires strong communication, problem-solving, and emotional intelligence, with a minimum of 5 years of relevant experience in customer service, preferably in hospitality or premium support. | — | 0 |
| Responsable, offre Airbnb Luxe This role is for a Market Lead for Airbnb Luxe, responsible for developing the Airbnb Luxe offering in North America, Latin America, and the Caribbean. The lead will define strategy, manage a team of market experts, and drive results in expanding the luxury property portfolio while maintaining quality standards. The role involves leadership, business strategy, and luxury market expertise, guiding the team through the entire offering lifecycle from prospecting to portfolio optimization. | — | 0 |
| Manager, Luxe Supply Manager for Airbnb Luxe Supply in North America, Latin America, and the Caribbean, responsible for leading a team of market experts to grow and optimize the portfolio of luxury homes while maintaining quality standards. This role involves people leadership, commercial strategy, and luxury market expertise, focusing on strategy setting, team coaching, and owning regional business performance. | — | 0 |
| Manager, Luxe Supply Manager for Airbnb Luxe Supply in North America, Latin America, and the Caribbean, responsible for leading a team of market experts to grow and optimize the portfolio of luxury homes while maintaining quality standards. This role involves people leadership, commercial strategy, and luxury market expertise, focusing on strategy setting, team coaching, and owning regional business performance. | — | 0 |
| Community Engagement Lead Airbnb is seeking a Community Engagement Lead to manage engagement for their Community Leaders segment. This role involves developing and executing engagement strategies, managing communication channels, creating content, and analyzing feedback to improve host satisfaction and retention. The ideal candidate has extensive experience in strategy, operations, and cross-functional leadership. | — | 0 |
| Senior Enterprise Account Manager Senior Enterprise Account Manager at Airbnb in Paris, France, responsible for managing strategic partnerships with API Software providers and Enterprise Property Managers to grow high-quality stays. The role involves recruitment, enablement, optimization of partnerships, and acting as a trusted advisor to accelerate growth. Key responsibilities include owning a portfolio of partners, executing global strategies, building relationships with executives, analyzing data for growth opportunities, and educating clients on product roadmaps. Requires 8+ years of experience in strategic partnership or key account management, fluency in English and French, and strong analytical and negotiation skills. Experience with API integrations and hospitality technology is preferred. | — | 0 |
| Head of Growth Marketing, Asia Head of Growth Marketing for Airbnb in Asia, responsible for defining and driving growth strategy, leading a team, identifying market opportunities, and building regional capabilities including AI-first approaches to marketing and localized asset development. Requires deep understanding of Asian markets and extensive experience in growth marketing leadership. | — | 0 |
| Senior Market Manager Senior Market Manager for Airbnb Luxe in Mexico, responsible for driving supply growth through acquiring new listings and cultivating host relationships in the luxury real estate and travel sector. This role involves market expertise, a consultative approach to acquisition and account management, and cross-functional collaboration to ensure high standards and address host challenges. | — | 0 |
| Sr. Aircover Specialist This role is for a Sr. Aircover Specialist at Airbnb, focusing on providing community support for hosts and guests related to Airbnb's Host Guarantee and insurance policies. Responsibilities include handling inquiries, investigating claims, resolving disputes, and ensuring adherence to company policies. The role requires experience in claims, dispute resolution, customer service, and strong communication and negotiation skills. | — | 0 |
| Implementation Project Manager This role is for an Implementation Project Manager at Airbnb, focusing on launching and improving AI-powered fraud and safety operations. The role involves managing cross-functional projects, defining business requirements, designing agent workflows, and ensuring rigorous testing and quality control of AI solutions before they are deployed to operations agents and customers. The goal is to deliver innovative, scalable, and world-class AI-driven experiences that build trust within the Airbnb community. | — | 0 |
| Specialist, CS Labs This role is a Customer Support Specialist focused on testing and improving new customer support initiatives and AI/ML initiatives through data annotation and evaluation. The primary focus is on customer support operations and product testing, with a secondary involvement in contributing to machine learning initiatives. | — | 0 |
| Quality Insight Analyst- Payment Risk Operation This role focuses on quality assurance and auditing within Airbnb's Payment Risk Operations, specifically concerning card fraud and chargebacks. The analyst will test investigations, identify process gaps, analyze transactions for fraud patterns, and report findings to leadership to improve the fraud risk management framework. It requires experience in regulatory compliance, merchant risk, fraud, or audit. | — | 0 |
| Data Scientist, Platform - Martech Data Scientist on the MarTech team at Airbnb, focusing on measurement and optimization of marketing ROI. The role involves causal inference, experimentation, and customer relationship modeling to drive data-informed decisions and advance measurement science. | — | 0 |
| Senior Complex Claims Manager This role is for a Senior Complex Claims Manager at Airbnb, responsible for identifying, investigating, and managing risk and mitigation strategies for complex and large loss claims within the AirCover platform. The role involves partnering with internal and external stakeholders, developing strategies, managing insurers, and building dashboards to ensure effective claims resolution and risk management. It requires extensive experience in insurance claims, litigation, data analysis, and cross-functional influence. | — | 0 |
| Software Engineer, Payments Software Engineer for Airbnb's Regional Payments team, focusing on optimizing the global checkout experience, offering local payment methods, and supporting affordability initiatives like installment plans. The role involves end-to-end ownership of backend services and APIs, primarily in Java, to drive Gross Booking Value and market penetration. | — | 0 |
| Backend Software Engineer - Guest & Host Backend Software Engineer at Airbnb focused on building and scaling high-quality products for the European and EMEA markets, specifically in areas like payments, search, pricing, and inventory discovery. The role involves contributing to technical direction, ensuring reliability and performance, and collaborating with cross-functional teams to deliver personalized features and improve engineering quality. | — | 0 |
| Senior Market Manager Senior Market Manager role at Airbnb focused on the retention, growth, and optimization of host entrepreneurs and rising hosts. The role involves building strong relationships, optimizing listings, improving pricing strategies, and enhancing host success. It operates in a regulated environment, requiring collaboration with Public Policy, Legal, Tax, Product, and Communications teams to ensure compliant and sustainable market growth. Responsibilities include developing acquisition strategies, managing strategic partnerships, and creating new ones, while also developing and refining scalable supply management strategies. | — | 0 |
| Communications Intern, LATAM Internship role supporting the LATAM Communications team at Airbnb in Brazil, focusing on developing and executing communication strategies, media relations, and content creation for various initiatives. | — | 0 |
| Field Sales Intern, EMEA Services Field Sales Intern role focused on acquiring hosts for Airbnb Services in EMEA, involving lead generation, cold outreach, sales pitches, and onboarding. | — | 0 |
| Staff Software Engineer, Guest & Host Staff Software Engineer at Airbnb, focusing on building and refining major subsystems for guest and host experiences in Europe and EMEA. This role involves setting technical vision, leading engineering efforts, and collaborating across teams to deliver scalable and efficient solutions for booking surfaces, payments, search, pricing, and inventory discovery. Requires 9+ years of backend experience in large-scale service-oriented architectures and a strong understanding of architectural patterns for distributed systems. | — | 0 |
| Senior Consumer Communications Manager, DACH & CEE Senior Consumer Communications Manager for Airbnb in Germany, responsible for developing and executing consumer-facing campaigns and managing media relations to drive awareness and brand consideration. This role requires a strong understanding of popular culture, storytelling, and project management within a fast-paced environment. | — | 0 |
| Manager, Payroll APAC Manager, Payroll APAC at Airbnb responsible for end-to-end payroll delivery across Airbnb’s Asia-Pacific entities, ensuring accurate, compliant, and timely payments. Requires deep regional legislative expertise, hands-on experience with CloudPay and Workday platforms, and vendor management skills. | — | 0 |
| Policy Manager, Korea This role is for a Policy Manager in Korea for Airbnb, responsible for developing and executing policy campaigns, managing government relations, and engaging with stakeholders to further the interests of the host and guest community. The role requires strong analytical, communication, and organizational skills, with experience in policy issues and a proactive, results-driven approach. | — | 0 |
| Senior Software Engineer, Guest & Host Senior Software Engineer at Airbnb focused on building and enhancing guest and host experiences across Europe and EMEA. The role involves owning key company-level problem statements, driving critical projects, and leading the scoping, technical requirements, and implementation of new functionality within a large-scale service-oriented architecture. The engineer will collaborate with various teams, mentor junior engineers, and focus on data-driven decision making and performance optimizations. | — | 0 |
| Senior Employee Relations Manager Senior Employee Relations Manager at Airbnb to partner with HR, Legal, and business leadership on complex workplace matters, implement ER frameworks, and manage investigations. Requires 15+ years of experience in global investigations, strong knowledge of employment laws, and excellent communication and influencing skills. Experience with generative AI tools is a plus. | — | 0 |
| Social Lead, Instagram This role focuses on managing and growing Airbnb's presence on Instagram, shaping the brand's visual and narrative identity on the platform. It involves content ideation, creation, publishing, community engagement, and performance analysis, aiming to build a cohesive and culturally relevant brand narrative. | — | 0 |
| Manager, Premium Support Manager for Airbnb's Premium Support team in British Columbia, Canada. This role involves overseeing a team of 10-15 customer service ambassadors, driving performance, building an engaged team, and supporting strategic initiatives. Requires 8+ years of experience in customer service or operations, with 5 years in direct staff management, strong analytical and problem-solving skills, and experience in crisis management and performance reporting. | — | 0 |
| Software Engineer, Guest & Host Software Engineer role at Airbnb focused on building tools and systems for the Hotels organization, including product and platform features, services, and APIs to scale hotel launches and supply growth. Requires 3+ years of backend/full-stack development experience in JVM-based languages. | — | 0 |
| Associate Principal, SF&A - Host Products This role is for an Associate Principal in Strategic Finance & Analytics supporting Host Product at Airbnb. The primary responsibilities include partnering with Product, Supply, and Analytics leaders to drive impact assessment, inform product roadmap prioritization, and embed business context into product decision-making. The role requires a strong product mindset, financial and analytical rigor, and the ability to translate experimentation and user behavior into business implications and strategic recommendations for senior leadership. Key activities involve impact assessment of product experiments, performance management and OKR tracking, roadmap prioritization support, providing financial insights, and presenting to leadership. | — | 0 |
| Strategic Sourcing, Manager - Professional Services This role is for a Strategic Sourcing Manager focused on Professional Services at Airbnb. The role involves leading end-to-end sourcing, supplier relationship management, and developing category plans to optimize spend, mitigate risk, and drive innovation. A key aspect is leveraging AI tools and automation to simplify procurement processes and enhance efficiency, though the core function is procurement and strategic sourcing, not AI development. | — | 0 |
| Legal Intern, Brazil Airbnb is seeking a Legal Intern to join the Brazil legal consulting and Litigation teams for a 24-month internship. The intern will support the Brazil Litigation team in managing summonings, monitoring cases, managing outside counsel, drafting reports, and participating in team projects. | — | 0 |
| Supervisor - Payment Compliance This role is for a Supervisor in the Payments Compliance team at Airbnb, focusing on ensuring the safety and optimization of the online payment ecosystem. The role involves managing day-to-day operations, supporting leadership, providing compliance expertise, and coordinating projects within the payments and e-commerce space, including KYC, AML, and transaction monitoring. It requires people management experience and strong problem-solving skills in a regulated environment. | — | 0 |
| Lead UX Writer Lead UX Writer for Airbnb's Compliance team, focusing on KYC and other regulatory experiences. The role involves translating complex legal and business requirements into clear, user-friendly copy, creating scalable content patterns, and collaborating with cross-functional partners to ensure clarity, reduce risk, and maintain trust. This is a product-focused role within a mature enterprise AI domain, emphasizing user experience and regulatory adherence. | — | 0 |
| Associate Principal, Strategic Finance - CBO This role is for an Associate Principal, Strategic Finance & Analytics at Airbnb, focusing on partnering with business leaders across supply, quality, product, and finance. The responsibilities include financial planning and analysis, tracking performance, providing actionable insights, and strategic recommendations to drive growth and profitability. The role requires strong financial acumen, P&L management, forecasting, financial modeling, and SQL expertise. While the role mentions using AI to enhance processes, its core function is financial strategy and analysis, not AI/ML development. | — | 0 |
| Safety Specialist This role focuses on managing safety concerns for Airbnb's community, including personal safety threats, domestic violence, child exploitation, and human trafficking. The specialist will investigate escalated issues, document findings, and work with teams to develop policies and tools. The role requires identifying threatening circumstances, empathetic communication, and quick decision-making to support survivors and mitigate brand risk. It involves managing cases, monitoring content, identifying trends in online risk, and collaborating with internal teams. | — | 0 |
| Senior Manager, Platform Management - Community Experience Senior Manager, Platform Management - Community Experience at Airbnb, focusing on designing and building products and platforms for customer support journeys. This role involves leading a team of managers, influencing product and platform roadmaps, and collaborating cross-functionally to enhance customer support experiences globally. Requires strong people leadership, strategic program management, product/platform development, customer support expertise, and data-driven decision-making. | — | 0 |