Autodesk

This role focuses on managing customer renewals and driving seat expansions within a software/SaaS environment. The Digital Sales Representative is responsible for executing renewal motions, analyzing churn risks, recommending solutions, and ensuring customer retention. They leverage CRM systems to automate workflows, analyze data, and streamline the renewal process. The role also involves collaborating with account representatives for cross-sell and expansion opportunities.

Sales Executive role focused on expanding new business and renewals in main accounts to exceed financial goals. The role involves driving sales quotas, creating new business, leveraging renewal executives, developing account plans, building relationships, managing the sales process, forecasting, collaborating with channel partners, providing customer feedback, and negotiating deals. Experience in AEC industry and government projects is advantageous.

This role is responsible for managing customer renewal cycles, ensuring timely and accurate renewals, and supporting customer retention and growth. It involves direct customer engagement, identifying churn risks and expansion opportunities, and collaborating with internal teams. The ideal candidate has experience in sales, renewals, or account management, with strong organizational and communication skills, and proficiency in CRM tools.

This role focuses on optimizing renewal workflows for existing customers, driving seat expansions, and mentoring others. It involves customer procurement interaction, collaboration with Account Executives, and improving CRM system usage through automation. The role requires experience in sales, renewals, or account management, with a strong emphasis on customer satisfaction and retention.

Manager for Scaled Customer Success in APAC, focusing on mentoring a team of Customer Success Advisors to drive customer satisfaction, growth, and retention through best practices and continuous improvement. The role involves partnering with various internal teams and external partners to ensure customers achieve their desired outcomes with Autodesk products.

This role focuses on managing and closing renewal sales for Autodesk's software products. It involves optimizing renewal workflows, analyzing churn risks, negotiating with customers, and leveraging CRM systems for efficiency. The position is primarily office-based with an expectation of 4 days in-office per week.

Autodesk is seeking a Renewals Executive in Kuala Lumpur to drive, forecast, and close renewals, foster customer loyalty, and identify expansion opportunities. The role involves direct customer engagement, collaboration with partners and sales teams, and mitigating churn risk to ensure irresistible customer experiences. Responsibilities include achieving sales quotas, managing direct renewals, building pipeline, providing sales support, resolving renewal issues, identifying upsell opportunities, reporting on sales results, coordinating sales meetings, and enhancing customer/partner relationships through complex negotiations and influencing skills.