Braze
Enterprise · Marketing automation
Enterprise · Marketing automation
Braze currently has 24 active AI-related job listings. The majority of these roles, 71%, are focused on agents, with application roles making up another 17%. Engineering is the most frequent function for these positions, followed by Product. Hiring is primarily concentrated in the United States, with additional roles in Brazil and the United Kingdom. Frequent tech tags include agent_orchestration, tool_use, and rag, suggesting a focus on developing and deploying AI agents that can interact with external tools and information.
Currently tracking 15 active AI roles, up 10% versus the prior 4 weeks. Primary focus: Post-train · Engineering. Salary range $98k–$165k (avg $138k).
Braze currently has 33 active AI-related roles in our index. The most common open titles are: Director, CX Business Systems (5), Applied AI Architect (4), Senior Lead Systems Engineer, AI & Automation (4), Senior Technical Product Manager, Content Platforms (Localization) (4), Forward Deployed AI Accelerator (3). Most positions are in Engineering and Product.
Braze's active AI hiring is concentrated in: agents (76%), application (18%), post-training (6%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Braze is hiring AI talent in: United States (24 roles), Brazil (4 roles), Japan (2 roles), Canada (2 roles).
Job postings at Braze most frequently mention: Reinforcement Learning (RL), Technical Leadership, System Design, Streaming Data, Robotics.
In the past 30 days, Braze has posted 17 new AI-related roles. That is a +31% change versus the prior 30 days (13 → 17).
| Title | Stage | AI score |
|---|---|---|
| Forward-Deployed Data Scientist II The Forward-Deployed Data Scientist II at Braze will design and build end-to-end machine learning solutions for customer personalization, owning the full ML pipeline from data transformation to model activation. This role involves driving customer success, extending product capabilities, and contributing to the strategy and roadmap of Braze's AI products, particularly its reinforcement learning algorithms. | ShipPost-train | 7 |
| BDR Enablement Manager This role focuses on designing and delivering enablement programs for Business Development Representatives (BDRs) to accelerate their productivity and skill development. It involves creating ramp programs, ongoing training on messaging, prospecting, and tools, and preparing BDRs for transitions into sales roles. The role requires partnering with sales leadership, monitoring performance data, and contributing to content maintenance. A key requirement is demonstrated acumen with AI tools for content iteration and personalization. |
| — |
| 5 |
| Senior Lead Solutions Consultant This role is for a Senior Lead Solutions Consultant at Braze, a customer engagement platform company. The role involves a customer-facing position within the Solutions Consulting team, focusing on pre-sales engineering and technical solutions. The candidate will leverage their technical skillset and curiosity about technology to expand knowledge of B2C engagement marketing, mobile marketing automation, and related areas. The role requires strong communication, teamwork, and domain knowledge in SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming. While Braze utilizes AI (BrazeAI), this specific role is not directly building or researching AI models but rather applying the company's product, which incorporates AI, to customer needs. | — | 5 |
| Senior Lead AI Solutions Consultant This role is a Senior Lead AI Solutions Consultant at Braze, a customer engagement platform company. The primary responsibility is to drive revenue by increasing understanding and adoption of the BrazeAI portfolio. This involves acting as a pre-sales data scientist to scope use cases, establish credibility with enterprise data scientists, run proofs-of-concept, and lead educational programs like AI Academies. The role requires collaboration with technical and non-technical stakeholders to transform customer lifecycle marketing. | Ship | 5 |
| Engagement Manager II This role is for an AI Deployment Engagement Manager who will own the program execution process for scoping, designing, and configuring Braze AI Decisioning Studio use cases. The role involves leading technical workshops, managing customer engagements, driving process improvement for AI deployment playbooks, and influencing the product roadmap. It requires a blend of technical expertise, project leadership, and client management skills. | Ship | 5 |
| Lead Solutions Consultant This role is for a Solutions Consultant at Braze, a customer engagement platform. The role involves bringing technical skills and passion for storytelling to a customer-facing team, focusing on pre-sales engineering and solution architecture. While the company mentions AI capabilities (BrazeAI), the core responsibilities of this specific role are not directly building or deploying AI models, but rather understanding and applying the platform's capabilities, including its AI features, to solve customer needs. The role requires strong communication, collaboration, and domain knowledge in areas like SaaS, Mobile, and Marketing Automation. | — | 0 |
| Partner Account Director This role is for a Partner Account Director at Braze, focusing on managing and scaling the global agency alliance program. The individual will own the GTM vision, acquire and onboard new agency partners, deepen existing relationships, and drive sourced and influenced pipeline. The role operates at the intersection of Sales and Alliances, requiring collaboration with sales leadership and account executives worldwide. Success is measured by quality pipeline conversion at global scale. | — | 0 |
| Business Development Representative This is a Business Development Representative role at Braze, a customer engagement platform company. The role focuses on identifying target accounts, developing outreach campaigns, engaging C-suite prospects, demonstrating the value of Braze, and qualifying early-stage deals to generate new business opportunities and revenue. It involves researching accounts, creating communication plans, conducting high-level conversations, and delivering pitches. The role emphasizes adaptability, communication, research skills, and a proactive, action-oriented approach. While the company mentions BrazeAI, this specific role is not directly involved in building or deploying AI/ML models. | — | 0 |
| Deal Execution Analyst This role is for a Deal Execution Analyst at Braze, a customer engagement platform company. The analyst will act as a trusted advisor to the Sales Team, specializing in Deal Desk processes, best practices, and systems. Responsibilities include assisting with non-standard orders, managing Salesforce data integrity, supporting contract signatures, and reviewing deals for accurate terms and pricing. The role requires experience in Sales Operations/Deal Desk, proficiency in Excel/Google Sheets, and CRM systems like Salesforce. While the company mentions AI (BrazeAI), this specific role is focused on sales operations and deal execution, not AI/ML development or research. | — | 0 |
| Recruiter II (Fixed-Term Employee) This role is for a Recruiter II at Braze, a customer engagement platform company. The recruiter will focus on building and scaling global Go-to-Market teams, specifically Post-Sales teams. Responsibilities include managing the end-to-end recruiting lifecycle, partnering with hiring managers, screening candidates, and monitoring recruiting effectiveness using data analysis. The role requires 4+ years of full life cycle recruiting experience and a strategic and analytical mindset. Experience with Greenhouse ATS and the SaaS/Cloud industry is a plus. The company mentions its AI capabilities (BrazeAI) but this role is not directly involved in building or deploying AI. | — | 0 |
| Partner Sales Manager This role is for a Partner Sales Manager at Braze, a customer engagement platform. The primary focus is on driving commercial outcomes through partnerships with GTM, Delivery, and Tech partners. Responsibilities include building relationships, identifying opportunities for pipeline generation and deal support, developing joint business plans, collaborating with marketing on events, understanding territory accounts, coaching GTM teams on partner engagement, and identifying ecosystem gaps. The ideal candidate has experience in partner management within the technology sector and strong relationship-building skills. | — | 0 |
| Senior Sales Director, Enterprise This role is for a Senior Sales Director at Braze, a customer engagement platform that uses AI. The role involves managing a sales team and selling SaaS products to enterprise clients. While the company utilizes AI, this specific role is in sales and does not involve building or directly working with AI/ML models. | — | 0 |
| Senior Account Executive, Scale This role is for a Senior Account Executive at Braze, a customer engagement platform that uses AI. The role is focused on sales and client relationships, not on building or developing AI models or systems. The company uses AI in its recruitment process, but this is not relevant to the core function of the job posting. | — | 0 |
| Account Executive (S3), Enterprise Account Executive focused on selling Braze's customer engagement platform, which includes AI features, to large enterprise clients in EMEA. The role involves complex solution selling of SaaS solutions, with a focus on marketing technology and mobile solutions. | — | 0 |
| Account Manager, Enterprise Account Manager for Braze's Enterprise Sales Team, focused on maximizing customer value from technology and services, developing and growing client relationships, and achieving upsell and renewals targets. This is a quota-carrying role. | — | 0 |
| Account Executive, SMB Account Executive for Braze's SMB team, responsible for the full sales cycle from prospecting to closing deals in the Nordics, Benelux, and UK&I regions. The role involves working with Marketing, Product, and Technical executives to help brands forge consumer connections. | — | 0 |
| Account Manager, Commercial This role is for an Account Manager at Braze, a customer engagement platform company. The role focuses on managing commercial relationships with growth customers, ensuring they maximize value from Braze's technology, and achieving upsell and renewal targets. It involves understanding multi-channel consumer engagement, mobile marketing automation, APIs, and analytics. While the company utilizes AI (BrazeAI), this specific role is in account management and sales, not directly building or deploying AI models. | — | 0 |
| Proposal Writer The Proposal Writer role at Braze supports the RFP Program by managing and curating EMEA-specific content for an AI-native RFP response platform, localizing global tools, and leading the end-to-end proposal process for strategic bids. This involves writing, editing, and refining proposal content, collaborating with cross-functional teams, and analyzing feedback for continuous improvement. | — | 0 |
| Team Lead, Email Deliverability This role is a Team Lead for Email Deliverability at Braze, a customer engagement platform. The role involves leading a regional team of deliverability experts, providing advanced support to customers and internal teams, managing a portfolio of customers, and partnering with cross-functional teams to improve email programs and customer experience. The ideal candidate has experience coaching deliverability consultants and a strong understanding of the email deliverability space. | — | 0 |
| Business Development Representative Intern Business Development Representative Intern role at Braze, a customer engagement platform company. The role focuses on learning the customer engagement market, identifying target accounts, experimenting with outreach campaigns, engaging prospects, qualifying deals, and participating in special projects. This is an entry-level sales support role within a company that utilizes AI in its platform. | — | 0 |
| Account Executive - Open Application This role is for an Account Executive at Braze, a company focused on customer engagement platforms that leverage AI. The Account Executive will be responsible for building relationships with brands, understanding their business needs, and demonstrating how the Braze platform, including its AI capabilities, can help them achieve their customer engagement goals. The role involves driving revenue growth by closing new business and expanding existing accounts. | — | 0 |
| Email Deliverability Consultant This role is for an Email Deliverability Consultant on the customer-facing deliverability team. The consultant will provide support, reporting, best practices, and recommendations to customers to improve their email programs and sending reputation. Responsibilities include managing tickets, troubleshooting, conducting investigations, assisting with blocklists and spam traps, planning IP warming, monitoring metrics, and strategic deliverability planning. The role also involves contributing to strategic projects to mature processes and customer education. | — | 0 |
| Email Deliverability Consultant This role is a customer-facing deliverability consultant for Braze, a customer engagement platform. The consultant will provide reporting, best practices, and recommendations to customers to improve their email programs and maximize the use of Braze. This involves managing tickets, servicing a portfolio of customers, investigating sending practices, assisting with deliverability issues, monitoring metrics, and contributing to strategic projects. | — | 0 |
| Email Deliverability Consultant This role is for an Email Deliverability Consultant on the customer-facing deliverability team. The consultant will provide support, reporting, best practices, and recommendations to customers to improve their email programs and sending reputation. Responsibilities include managing tickets, troubleshooting, conducting investigations, assisting with blocklists and spam traps, planning IP warming, monitoring metrics, and strategic deliverability planning. The role also involves contributing to strategic projects to mature processes and customer education. | — | 0 |
| Partner Technical Advisor This role is a Partner Technical Advisor responsible for providing technical implementation guidance, product expertise, and advanced use-case solutioning to Braze's Service Delivery partner ecosystem. The advisor acts as a technical conduit, supporting partners in addressing complex customer use cases and tailoring Braze's product to their needs. | — | 0 |
| Senior Accountant Senior Accountant role at Braze, a customer engagement platform company. Responsibilities include reviewing billing and revenue accuracy, performing month-end reconciliations, assisting with financial audits and SOX compliance, and ensuring accuracy in various systems. Requires 3-5 years of experience, familiarity with ASC 606 and SOX compliance, and experience with CRM/ERP systems like Salesforce, NetSuite, or Zuora is preferred. The company mentions its AI capabilities (BrazeAI) but this role is focused on accounting functions. | — | 0 |
| People Solutions Coordinator This role supports the employee lifecycle and optimizes HR processes, acting as a point of contact for employee inquiries. Responsibilities include maintaining HR policies, executing HRIS processes, and supporting HR projects. | — | 0 |
| Procurement Counsel This role is for a Procurement Counsel at Braze, responsible for negotiating and managing vendor contracts, ensuring legal and compliance adherence, and contributing to the scaling of the procurement legal function. The role involves working with various departments including Procurement, Finance, Security, and Privacy, and requires experience in contract negotiation, risk mitigation, and cross-functional collaboration. Familiarity with AI-powered contract drafting and review tools is strongly preferred. | — | 0 |
| Senior Customer Success Manager Senior Customer Success Manager role at Braze, focusing on helping high-profile brands maximize value from the Braze platform. Responsibilities include driving renewals, retention, feature adoption, customer advocacy, analyzing usage, providing strategic guidance, and acting as a trusted advisor. The role involves coordinating with internal teams and mentoring junior colleagues. | — | 0 |
| Account Executive Emerging Enterprise Account Executive for Braze's Emerging Enterprise General Business team, managing the full sales cycle for companies with 1,000-2,000 employees. Requires 5+ years of SaaS sales experience and familiarity with analytics, CRM, and marketing automation solutions. | — | 0 |
| Renewals Manager The Renewals Manager at Braze is responsible for managing the end-to-end renewal process for contracts, ensuring alignment with company policies and objectives. This role drives operational efficiency, maintains data integrity, and collaborates across teams to support revenue retention. Key responsibilities include renewal project management, owning the quoting and Order Form process, cross-functional collaboration with Sales and Customer Success, building reports for key metrics, leading forecast calls, analyzing churn and retention, and supporting process and CRM improvements. | — | 0 |
| Associate Support Representative Associate Support Representative at Braze, a customer engagement platform company. This role acts as a trusted product expert, handling inbound customer inquiries, technical cases, and guiding best practices to ensure customer success and drive product adoption. The role involves troubleshooting, answering product questions, and collaborating with cross-functional teams. While the company mentions AI features (BrazeAI), this specific role is customer-facing support and does not involve building or directly working with AI models. | — | 0 |
| Weekend Shift - Associate Support Representative Associate Support Representative role at Braze, focusing on providing expert technical support for their customer engagement platform. Responsibilities include owning customer inquiries, diagnosing and resolving issues, guiding best practices, and collaborating with internal teams to ensure a positive customer experience. Requires experience with technical products, case management tools, and basic programming/API knowledge. | — | 0 |
| Recruiter II (Fixed-Term Employee) Recruiter role focused on hiring for Go-to-Market and Post-Sales teams at Braze, a customer engagement platform company that utilizes AI. | — | 0 |
| Account Executive, Scale - General Business This role is for an Account Executive on the Scale team at Braze, a customer engagement platform company. The role involves owning the full sales cycle from prospecting to closing new business, and acting as a trusted advisor to customers. While the company utilizes AI in its platform, this specific role is focused on sales and does not involve building or directly working with AI models. | — | 0 |
| Technical Account Manager Technical Account Manager at Braze, a customer engagement platform. This role focuses on owning the technical relationship with enterprise clients, acting as a trusted advisor to help them maximize value from the Braze platform. Responsibilities include driving adoption, retention, and technical maturity through instrumentation, solution recommendation, and project management, while collaborating closely with Customer Success and account teams. | — | 0 |
| Account Executive, Enterprise This role is focused on selling Braze's customer engagement platform, which includes AI features, to large financial services companies in EMEA. The ideal candidate will have extensive experience in enterprise SaaS sales, complex solution selling, and a strong understanding of the marketing technology landscape. | — | 0 |
| Account Executive, Scale - Retail This role is for an Account Executive focused on closing new business for Braze's customer engagement platform, which utilizes AI features. The role involves owning the full sales cycle and acting as a trusted advisor to clients. While the company uses AI, the role itself is sales-focused and does not involve building or directly working with AI models. | — | 0 |
| IT Service Desk Manager This role manages the day-to-day operations of an IT service desk team, focusing on supporting remote employees and offices. Key responsibilities include meeting service desk targets, documenting processes, improving operational efficiency through KPI reporting, developing and scaling the team, overseeing incident response, and managing budget and licenses. The ideal candidate has experience managing and growing a global service desk team, establishing processes, building KPI reporting, and utilizing data-driven decision-making in a fast-paced environment. | — | 0 |
| Senior Manager, Partner Enablement | — | — |