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Braze

Braze

Enterprise · Marketing automation

Currently tracking 16 active AI roles, up 102% versus the prior 4 weeks. Primary focus: Post-train · Engineering. Salary range $98k–$165k (avg $138k).

Hiring
16 / 20
Momentum (4w)
↑+49 +102%
97 opens last 4w · 48 prior 4w
Salary range · avg $138k
$98k–$165k
USD · disclosed roles only
Tracked since
Oct '25
last role 2d ago
Hiring velocityscroll left for older weeks
1 new role
Sep 1
1 new role
Oct 6
4 new roles
13
1 new role
20
4 new roles
Nov 3
8 new roles
10
2 new roles
17
3 new roles
24
2 new roles
Dec 1
1 new role
8
3 new roles
22
2 new roles
Jan 12
7 new roles
19
10 new roles
Feb 2
10 new roles
9
4 new roles
16
7 new roles
23
1 new role
Mar 2
5 new roles
9
19 new roles
16
12 new roles
23
13 new roles
30
8 new roles
Apr 6
15 new roles
13
28 new roles
20
27 new roles
27
29 new roles
May 4
13 new roles
11

Jobs (92)

16 AI · 224 total active
FilteredFunctionProduct×CountryUnited States×Clear all
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Active onlyAI only (≥ 7)
Stage
AllPost-train · 10Serve · 2Agent · 4Ship · 11
Function
AllProduct · 148Engineering · 76
Country
AllUnited States · 148Brazil · 17United Kingdom · 15Australia · 14Canada · 7Singapore · 7Germany · 4Romania · 4Japan · 3France · 2Spain · 2Mexico · 1
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TitleStageFunctionLocationFirst seenAI score
CX Operations - Insights Lead
The CX Operations Insights Lead at Braze will bridge the gap between data-driven operational metrics and resource allocation within the Customer Experience (CX) department. This role focuses on Headcount Capacity Planning and Insights & Analytics, involving forecasting, headcount modeling, and driving high-visibility analytics initiatives with an emphasis on workflow automation. The lead will also mentor junior analysts and define cross-divisional objectives. While not directly building AI models, the role leverages AI tools for insights and automation.
—ProductChicago, IL1w ago5
CX Operations - Insights Lead
The CX Operations Insights Lead at Braze will bridge the gap between data-driven operational metrics and resource allocation within the Customer Experience (CX) department. This role focuses on Headcount Capacity Planning and Insights & Analytics, involving forecasting, headcount modeling, and driving high-visibility analytics initiatives with an emphasis on workflow automation. The lead will also mentor junior analysts and define cross-divisional objectives. While not directly building AI models, the role leverages AI tools for insights and automation.
1–50 of 92← Prev12Next →
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Product
Chicago, IL
1w ago
5
Lead Product Analyst
Product Analyst role focused on data storytelling, quantitative analysis of feature engagement, and influencing product roadmap. The role involves overseeing data ingestion, refining semantic models, and providing deep-dive analysis. While not building AI models, the role uses AI tools to accelerate development and insight generation, and works with data that fuels AI initiatives.
—ProductNew York, NY2w ago5
Lead Product Analyst
Product Analyst role focused on data storytelling, quantitative analysis of feature engagement, and influencing product roadmap. The role involves overseeing data ingestion, refining semantic models, and providing deep-dive analysis. While not building AI models, the role uses AI tools to accelerate development and insight generation, and works with data that fuels AI initiatives.
—ProductNew York, NY2w ago5
Lead Product Analyst
Product Analyst role focused on data storytelling, quantitative analysis of feature engagement, and influencing product roadmap. The role involves overseeing data ingestion, refining semantic models, and providing deep-dive analysis. While not building AI models, the role uses AI tools to accelerate development and insight generation, and works with data that fuels AI initiatives.
—ProductNew York, NY2w ago5
Senior Lead AI Solutions Consultant
This role is a Senior Lead AI Solutions Consultant at Braze, a customer engagement platform. The primary responsibility is to drive revenue by increasing understanding and adoption of the BrazeAI portfolio. This involves acting as a pre-sales data scientist to scope use cases, establish credibility with enterprise data scientists, run proofs-of-concept, and lead AI Academies and educational programs. The role requires collaboration with technical and non-technical stakeholders to transform customer lifecycle marketing.
—ProductChicago, IL2w ago5
Senior Lead AI Solutions Consultant
This role is a Senior Lead AI Solutions Consultant at Braze, a customer engagement platform. The primary focus is on driving revenue by increasing understanding and adoption of the BrazeAI portfolio. Responsibilities include scoping use cases, running proofs-of-concept, leading AI Academies, and educating stakeholders on AI concepts and benefits, particularly in the context of customer lifecycle marketing. The role requires collaboration with sales, product, and engineering teams, and a strong understanding of machine learning and the marketing technology ecosystem. The role is customer-facing and pre-sales oriented, rather than directly building or researching AI models.
—ProductChicago, IL2w ago5
Senior Lead AI Solutions Consultant
This role is a pre-sales Solutions Consultant focused on the BrazeAI product portfolio, driving adoption and revenue by scoping use cases, running proofs-of-concept, and educating enterprise clients on AI concepts. It involves collaborating with technical and non-technical stakeholders to transform customer lifecycle marketing.
—ProductChicago, IL2w ago5
Senior Lead AI Solutions Consultant
This role is a Senior Lead AI Solutions Consultant at Braze, a customer engagement platform. The primary focus is on driving revenue by increasing understanding and adoption of the BrazeAI portfolio. Responsibilities include scoping use cases, running proofs-of-concept, leading AI Academies, and collaborating with technical and non-technical stakeholders to transform customer lifecycle marketing. The role requires expertise in machine learning, particularly reinforcement learning, and understanding of the marketing technology ecosystem. It is a customer-facing role focused on pre-sales support for AI products.
—ProductChicago, IL2w ago5
Senior Solutions Consultant, Media and Entertainment
This role is a Senior Solutions Consultant focused on the Media and Entertainment sector. The primary responsibility is to lead complex pre-sales opportunities by understanding customer goals and mapping them to Braze solutions, including AI features. The role involves technical storytelling, delivering product demonstrations, and supporting technical validations. It requires deep collaboration with Sales, Product, Security, and Marketing teams, and staying current with new Braze capabilities, including BrazeAI features like AI Decisioning Studio, AI Content Optimizer, and AI Agents. The role also involves mentoring other Solutions Consultants and helping customers adopt new capabilities.
—ProductChicago, IL4w ago5
Senior Solutions Consultant, Media and Entertainment
This role is a Senior Solutions Consultant for Braze, a customer engagement platform. The role focuses on pre-sales technical storytelling, partnering with sales and other teams to help customers understand and invest in Braze's capabilities, including its AI features. The consultant will lead complex pre-sales opportunities, deliver product demonstrations, design technical validations, and collaborate across teams to ensure customer success. They will also mentor other consultants and stay current with new Braze capabilities, including AI features like AI Decisioning Studio, AI Content Optimizer, and AI Agents.
—ProductChicago, IL4w ago5
Senior AI Success Manager
The AI Success Manager role at Braze focuses on ensuring customer success with AI-powered products, driving renewals and upsells, and acting as a liaison between customers and product/marketing teams. This role involves understanding customer business contexts, guiding them on Braze's value proposition, conducting data analysis, and communicating insights. While not directly building AI models, the role is deeply involved in the application and success of AI within customer marketing technology solutions.
—ProductAustin, TX6w ago5
Senior AI Success Manager
The AI Success Manager role at Braze focuses on ensuring customer success with AI-powered products, driving renewals and upsells, and acting as a liaison between customers and product/marketing teams. This role involves understanding customer business contexts, guiding them on Braze's value proposition, conducting data analysis, and communicating insights. While not directly building AI models, the role is deeply involved in the application and success of AI within customer marketing technology solutions.
—ProductAustin, TX6w ago5
Senior AI Success Manager
The AI Success Manager role at Braze focuses on ensuring customer success with AI-powered products, driving renewals and upsells, and acting as a liaison between customers and product/marketing teams. This role involves understanding customer business contexts, guiding them on Braze's value proposition, conducting data analysis, and communicating insights. While not directly building AI models, the role is deeply involved in the application and success of AI within customer marketing technology solutions.
—ProductAustin, TX6w ago5
Senior AI Success Manager
The AI Success Manager role at Braze focuses on ensuring customer success with AI-powered products, driving renewals and upsells, and acting as a liaison between customers and product/marketing teams. This role involves understanding customer business contexts, guiding them on Braze's value proposition, conducting data analysis, and communicating insights. While not directly building AI models, the role is deeply involved in the application and success of AI within customer marketing technology solutions.
—ProductAustin, TX6w ago5
Lead Solutions Consultant, Retail
This role is for a Lead Solutions Consultant in the Retail segment, focusing on pre-sales opportunities. The consultant acts as a trusted advisor, bringing product expertise and strategic vision to prospective customers. Responsibilities include leading complex evaluations, owning the technical sales motion, delivering product demonstrations, and designing technical validations. The role also involves partnering with Sales, Product, Security, and Marketing teams, and mentoring other Solutions Consultants. A key aspect is helping customers adopt new Braze capabilities, including AI features like AI Decisioning Studio, AI Content Optimizer, and AI Agents.
—ProductChicago, IL7w ago5
Lead Solutions Consultant, Retail
Lead Solutions Consultant for Braze's Retail segment, focusing on pre-sales technical expertise and customer advisory. This role involves leading complex evaluations, owning the technical sales motion, and partnering with various internal teams to drive customer outcomes. The role also requires staying current with Braze's AI features and helping customers adopt them.
—ProductChicago, IL7w ago5
Lead Solutions Consultant, Retail
Lead Solutions Consultant for the Retail segment, focusing on pre-sales opportunities and acting as a trusted advisor to prospective customers. This role involves owning the technical sales motion, delivering product demonstrations, designing technical validations, and partnering with various internal teams. The role also requires staying current with Braze's AI capabilities and helping customers adopt them.
—ProductChicago, IL7w ago5
Principal I, Strategic AI Sales
This role is a Principal I, Strategic AI Sales at Braze, focusing on selling Braze AI solutions to enterprise customers. The role involves collaborating with sales teams, engaging senior customer relationships, identifying high-impact applications of AI, quantifying impact, and participating in Proofs of Value. It also requires training colleagues on AI concepts like reinforcement learning and communicating customer needs to product and marketing teams. The ideal candidate has experience in enterprise sales, consulting, marketing technology, AI, or marketing, with strong business acumen and communication skills.
—ProductChicago, IL8w ago5
Principal I, Strategic AI Sales
This role is a Principal I, Strategic AI Sales at Braze, focusing on selling Braze AI solutions to enterprise customers. The role involves collaborating with sales teams, engaging senior customer relationships, identifying high-impact applications of AI, quantifying impact, and participating in Proofs of Value. It also requires training colleagues on AI concepts like reinforcement learning and communicating customer needs to product and marketing teams. The ideal candidate has experience in enterprise sales, consulting, marketing technology, AI, or marketing, with strong business acumen and communication skills.
—ProductChicago, IL8w ago5
Principal I, Strategic AI Sales
This role is a Principal I, Strategic AI Sales at Braze, focusing on selling Braze AI solutions to enterprise customers. The role involves collaborating with sales teams, engaging senior customer relationships, identifying high-impact applications of AI, quantifying impact, and participating in Proofs of Value. It also requires training colleagues on AI concepts like reinforcement learning and communicating customer needs to product and marketing teams. The ideal candidate has experience in enterprise sales, consulting, marketing technology, AI, or marketing, with strong business acumen and communication skills.
—ProductChicago, IL8w ago5
Principal I, Strategic AI Sales
This role is a Principal I, Strategic AI Sales at Braze, focusing on selling Braze AI solutions to enterprise customers. The role involves collaborating with sales teams, engaging senior customer relationships, identifying high-impact applications of AI, quantifying impact, and participating in Proofs of Value. It also requires training colleagues on AI concepts like reinforcement learning and communicating customer needs to product and marketing teams. The ideal candidate has experience in enterprise sales, consulting, marketing technology, AI, or marketing, with strong business acumen and communication skills.
—ProductChicago, IL8w ago5
Engagement Manager II
The Engagement Manager II role is part of the AI Expert Services team, focusing on the deployment of OfferFit by Braze's AI decisioning solutions for marketers. This role involves leading the entire AI deployment lifecycle, from use case design and technical setup to user acceptance testing, facilitating technical workshops, managing customer relationships, driving process improvements for the AI deployment playbook, and influencing the product roadmap.
ShipProductNew York, NYDec '255
Engagement Manager II
The Engagement Manager II role on the AI Expert Services team at Braze focuses on owning the program execution for designing, configuring, and expanding AI use cases (OfferFit by Braze). This involves leading the AI deployment lifecycle, facilitating technical workshops, managing customer relationships, driving process improvement for AI deployment playbooks, and influencing the product roadmap. The role requires a blend of technical expertise, project management, and client management skills to ensure successful deployment of AI decisioning solutions for marketers.
ShipProductNew York, NYNov '255
Engagement Manager II
The Engagement Manager II role on the AI Expert Services team at Braze focuses on owning the program execution for designing, configuring, and expanding AI use cases (OfferFit by Braze). This involves leading the AI deployment lifecycle, facilitating technical workshops, managing customer relationships, driving process improvement for AI deployment playbooks, and influencing the product roadmap. The role requires a blend of technical expertise, project management, and client management skills to ensure successful deployment of AI decisioning solutions for marketers.
ShipProductNew York, NYNov '255
Engagement Manager II
The Engagement Manager II role on the AI Expert Services team at Braze focuses on owning the program execution for designing, configuring, and expanding AI use cases (OfferFit by Braze). This involves leading the AI deployment lifecycle, facilitating technical workshops, managing customer relationships, driving process improvement for AI deployment playbooks, and influencing the product roadmap. The role requires a blend of technical expertise, project management, and client management skills to ensure successful deployment of AI decisioning solutions for marketers.
ShipProductNew York, NYNov '255
Engagement Manager II
The Engagement Manager II role on the AI Expert Services team at Braze focuses on owning the program execution for designing, configuring, and expanding AI use cases (OfferFit by Braze). This involves leading the AI deployment lifecycle, facilitating technical workshops, managing customer relationships, driving process improvement for AI deployment playbooks, and influencing the product roadmap. The role requires a blend of technical expertise, project management, and client management skills to ensure successful deployment of AI decisioning solutions for marketers.
ShipProductNew York, NYNov '255
Engagement Manager II
The Engagement Manager II role on the AI Expert Services team at Braze focuses on owning the program execution for designing, configuring, and expanding AI use cases (OfferFit by Braze). This involves leading the AI deployment lifecycle, facilitating technical workshops, managing customer relationships, driving process improvement for AI deployment playbooks, and influencing the product roadmap. The role requires a blend of technical expertise, project management, and client management skills to ensure successful deployment of AI decisioning solutions for marketers.
ShipProductNew York, NYNov '255
Senior Manager, Technical Partner Solutions
Senior Manager/Director of Technical Partner Solutions at Braze, responsible for defining the strategic direction and leading the evolution of Braze's technical engagement with Technology (ISV) and Delivery Partners. This role focuses on scaling the ISV function, managing technically complex customer use cases, and building a scalable support framework for partners. The role requires a technical leader to work cross-functionally, understand partner needs, translate them into execution plans, and manage a team of ISV Partner Managers and Partner Technical Advisors. Key responsibilities include defining ISV prioritization, strengthening cross-functional alignment, overseeing program scalability, defining and tracking technical partner KPIs, translating partner needs into roadmap inputs, leading the Technical Partner Solutions function, managing teams, and serving as a senior escalation point for partner-related issues.
—ProductAustin, TX2d ago0
Senior Account Executive, Scale
This role is for a Senior Account Executive at Braze, a customer engagement platform company. The role focuses on owning the full sales cycle for new business, acting as a trusted advisor to clients, and working with Marketing, Product, and Technical executives. While the company utilizes AI in its platform (BrazeAI), this role is in sales and does not involve building or directly working with AI models or systems.
—ProductNew York, NY3d ago0
Senior Account Executive, Scale
This role is for a Senior Account Executive at Braze, a customer engagement platform company. The role focuses on owning the full sales cycle for new business, acting as a trusted advisor to clients, and working with Marketing, Product, and Technical executives. While the company utilizes AI in its platform (BrazeAI), this specific role is in sales and does not involve building or directly working with AI/ML models.
—ProductNew York, NY3d ago0
Senior Account Executive, Scale
This role is for a Senior Account Executive at Braze, a customer engagement platform company. The role focuses on owning the full sales cycle for new business, acting as a trusted advisor to clients, and working with Marketing, Product, and Technical executives. While the company utilizes AI in its platform, this specific role is in sales and does not involve building or directly working with AI/ML models.
—ProductNew York, NY3d ago0
Senior Account Executive, Scale
This role is for a Senior Account Executive at Braze, a customer engagement platform company. The role focuses on owning the full sales cycle for new business, acting as a trusted advisor to clients, and working with Marketing, Product, and Technical executives. While the company utilizes AI in its platform, this specific role is in sales and does not involve building or directly working with AI/ML models.
—ProductNew York, NY3d ago0
Messaging Pricing Lead
This role focuses on managing vendor contracts, analyzing pricing and cost data for messaging solutions (SMS, MMS, RCS, Email, WhatsApp), and ensuring profitability and competitiveness. It involves negotiation with vendors, supporting pricing input for RFPs, and generating cost/price reporting. While the company mentions AI and the role is expected to leverage AI for synthesizing information and automating tasks, the core responsibilities are not AI/ML development or research.
—ProductNew York, NY3d ago0
Customer Success Manager II
This role is a Customer Success Manager II for the Retail team at Braze. The primary responsibilities include partnering with Account Executives, acting as a trusted advisor to customers, driving feature adoption, customer advocacy, analyzing product usage, and providing ongoing education. The role also involves coordinating with other Braze teams and advocating for customer feedback to product development. The ideal candidate has a proven track record in customer success, excellent communication skills, experience managing complex accounts, and domain knowledge in SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming.
—ProductNew York, NY6d ago0
Customer Success Manager II
This role is a Customer Success Manager II for the Retail team at Braze. The primary responsibilities include partnering with Account Executives, acting as a trusted advisor to customers, driving feature adoption, customer advocacy, analyzing product usage, and providing ongoing education. The role also involves coordinating with other Braze teams and advocating for customer feedback to product development. The ideal candidate has a proven track record in customer success, excellent communication skills, experience managing complex accounts, and domain knowledge in SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming.
—ProductNew York, NY6d ago0
Customer Success Manager II
This role is a Customer Success Manager II for the Retail team at Braze. The primary responsibilities include partnering with Account Executives, acting as a trusted advisor to customers, driving feature adoption, customer advocacy, analyzing product usage, and providing ongoing education. The role also involves coordinating with other Braze teams and advocating for customer feedback to product development. The ideal candidate has a proven track record in customer success, excellent communication skills, experience managing complex accounts, and domain knowledge in SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming.
—ProductNew York, NY6d ago0
Customer Success Manager II
This role is a Customer Success Manager II for the Retail team at Braze. The primary responsibilities include partnering with Account Executives, acting as a trusted advisor to customers, driving feature adoption, customer advocacy, analyzing product usage, and providing ongoing education. The role also involves coordinating with other Braze teams and advocating for customer feedback to product development. The ideal candidate has a proven track record in customer success, excellent communication skills, experience managing complex accounts, and domain knowledge in SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming.
—ProductNew York, NY6d ago0
Delivery Manager
The Delivery Manager will oversee the execution of fixed-length professional services, spearheading the implementations of new and existing Braze clients. This role involves project management, stakeholder collaboration, customer needs assessment, and driving value realization from the Braze platform. The manager will also be involved in customer enablement through training and workshops, and process improvement for implementation services.
—ProductNew York, NY6d ago0
Delivery Manager
Braze is seeking a Delivery Manager to oversee the execution of fixed-length professional services, spearheading the implementations of new and existing Braze clients. This role involves project management, stakeholder collaboration, customer needs assessment, and user enablement to ensure clients achieve rapid time-to-value and optimal ROI from their Braze investment.
—ProductNew York, NY6d ago0
Delivery Manager
Braze is seeking a Delivery Manager to oversee the execution of fixed-length professional services, spearheading the implementations of new and existing Braze clients. This role involves project management, stakeholder collaboration, customer needs assessment, and user enablement to ensure clients achieve rapid time-to-value and optimal ROI from their Braze investment.
—ProductNew York, NY6d ago0
Senior Account Manager, SMB
Senior Account Manager for SMB customers at Braze, a customer engagement platform company. The role focuses on managing commercial relationships, ensuring customers maximize value from Braze's technology, and achieving upsell and renewal targets. Responsibilities include analyzing product usage, identifying growth opportunities, communicating customer feedback to the product team, and coordinating cross-departmental collaboration. Requires SaaS sales experience in Mobile and/or Marketing Technology, strong communication and presentation skills, and proficiency with CRM tools.
—ProductNew York, NY6d ago0
Senior Account Manager, SMB
Senior Account Manager for SMB customers at Braze, a customer engagement platform company. The role focuses on managing commercial relationships, ensuring customers maximize value from Braze's technology, and achieving upsell and renewal targets. Responsibilities include analyzing product usage, identifying growth opportunities, communicating customer feedback to the product team, and coordinating cross-departmental collaboration. Requires SaaS sales experience in Mobile and/or Marketing Technology, strong communication and presentation skills, and proficiency with CRM tools.
—ProductNew York, NY6d ago0
Senior Account Manager, SMB
Senior Account Manager for SMB customers at Braze, a customer engagement platform company. The role focuses on managing commercial relationships, ensuring customers maximize value from Braze's technology, and achieving upsell and renewal targets. Responsibilities include analyzing product usage, identifying growth opportunities, communicating customer feedback to the product team, and coordinating cross-departmental collaboration. Requires SaaS sales experience in Mobile and/or Marketing Technology, strong communication and presentation skills, and proficiency with CRM tools.
—ProductNew York, NY6d ago0
Senior Account Manager, SMB
Senior Account Manager for SMB customers at Braze, a customer engagement platform company. The role focuses on managing commercial relationships, ensuring customers maximize value from Braze's technology, and achieving upsell and renewal targets. Responsibilities include analyzing product usage, identifying growth opportunities, communicating customer feedback to the product team, and coordinating cross-departmental collaboration. Requires SaaS sales experience in Mobile and/or Marketing Technology, strong communication and presentation skills, and proficiency with CRM tools.
—ProductNew York, NY6d ago0
Director of Emerging Enterprise, General Business, New Business
This is a SaaS Emerging Enterprise sales leadership role, managing a team of Emerging Enterprise Account Executives for Braze’s market-leading Customer Journey Orchestration platform. The role focuses on winning new logos and requires experience in building and leading outbound pipeline generation, accelerating deals, and coaching reps. The ideal candidate will have strong business acumen and experience engaging with prospects across various industries and functional roles.
—ProductChicago, IL6d ago0
Director of Emerging Enterprise, General Business, New Business
This is a SaaS Emerging Enterprise sales leadership role, managing a team of Emerging Enterprise Account Executives for Braze’s market-leading Customer Journey Orchestration platform. The role focuses on winning new logos and requires experience in building and leading outbound pipeline generation, accelerating deals, and coaching reps. The candidate should have strong business acumen and technical/business understanding to engage with various customer personas.
—ProductChicago, IL6d ago0
Senior Manager, Technical Partner Solutions
Senior Manager/Director of Technical Partner Solutions at Braze, responsible for defining the strategic direction and leading the evolution of Braze's technical engagement with Technology (ISV) and Delivery Partners. This role focuses on scaling the ISV function, managing technically complex customer use cases, and building a scalable support framework. The individual will work cross-functionally to understand partner needs, translate them into execution plans, and manage a team of ISV Partner Managers and Partner Technical Advisors. Key responsibilities include defining ISV prioritization, strengthening cross-functional alignment, overseeing program scalability, defining and tracking technical partner KPIs, and translating partner needs into roadmap inputs. The role also involves leading and developing the Technical Partner Solutions function, managing teams, serving as a senior escalation point, and resolving technical friction. Requires deep technical fluency in APIs, data integration patterns, and data infrastructure tools, along with proven experience in building scalable processes and strategic leadership.
—ProductAustin, TX1w ago0
Senior Manager, Technical Partner Solutions
Senior Manager/Director of Technical Partner Solutions to define strategic direction and lead evolution of Braze's technical engagement with Technology (ISV) and Delivery Partners. This leader will scale the ISV function, focusing efforts on high-value technical partnerships and building a scalable support framework for technically complex customer use cases built by Delivery Partners. Requires a technical leader who can work cross-functionally to understand the technical needs of our partner ecosystem, map these needs against Braze's internal strategy, and translate them into measurable execution plans.
—ProductAustin, TX1w ago0
Senior Manager, Technical Partner Solutions
Senior Manager/Director of Technical Partner Solutions at Braze, responsible for defining the strategic direction and leading the evolution of Braze's technical engagement with Technology (ISV) and Delivery Partners. This role focuses on scaling the ISV function, managing technically complex customer use cases, and building a scalable support framework. The individual will work cross-functionally to understand partner needs, translate them into execution plans, and manage a team of ISV Partner Managers and Partner Technical Advisors. Key responsibilities include defining ISV prioritization, strengthening cross-functional alignment, overseeing program scalability, defining and tracking technical partner KPIs, and translating partner needs into roadmap inputs. The role also involves leading and developing the Technical Partner Solutions function, managing teams, serving as a senior escalation point, and resolving technical friction. Requires deep technical fluency in APIs, data integration patterns, and data infrastructure tools, along with proven experience in building scalable processes and strategic leadership.
—ProductAustin, TX1w ago0