Enterprise · Marketing automation
Braze currently has 24 active AI-related job listings. The majority of these roles, 71%, are focused on agents, with application roles making up another 17%. Engineering is the most frequent function for these positions, followed by Product. Hiring is primarily concentrated in the United States, with additional roles in Brazil and the United Kingdom. Frequent tech tags include agent_orchestration, tool_use, and rag, suggesting a focus on developing and deploying AI agents that can interact with external tools and information.
Currently tracking 15 active AI roles, up 10% versus the prior 4 weeks. Primary focus: Post-train · Engineering. Salary range $98k–$165k (avg $138k).
Braze currently has 33 active AI-related roles in our index. The most common open titles are: Director, CX Business Systems (5), Applied AI Architect (4), Senior Lead Systems Engineer, AI & Automation (4), Senior Technical Product Manager, Content Platforms (Localization) (4), Forward Deployed AI Accelerator (3). Most positions are in Engineering and Product.
Braze's active AI hiring is concentrated in: agents (76%), application (18%), post-training (6%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Braze is hiring AI talent in: United States (24 roles), Brazil (4 roles), Japan (2 roles), Canada (2 roles).
Job postings at Braze most frequently mention: Reinforcement Learning (RL), Technical Leadership, System Design, Streaming Data, Robotics.
In the past 30 days, Braze has posted 17 new AI-related roles. That is a +31% change versus the prior 30 days (13 → 17).
| Title | Stage | AI score |
|---|---|---|
| Senior Technical Product Manager, Content Platforms (Localization) Seeking a Senior Technical Product Manager to own the development of an AI-powered translation infrastructure and internal AI translation platform. This role involves designing systems, building prototypes, driving adoption of AI tooling, and managing vendor relationships to improve localization processes. | Agent | 7 |
| Senior Technical Product Manager, Content Platforms (Localization) Seeking a Senior Technical Product Manager to own the development of an AI-powered translation infrastructure and internal AI translation platform. This role involves designing systems, building prototypes, driving adoption of AI tooling, and managing vendor relationships to improve localization processes. | Agent | 7 |
| Senior Technical Product Manager, Content Platforms (Localization) Seeking a Senior Technical Product Manager to own the development of an AI-powered translation infrastructure and internal AI translation platform. This role involves designing systems, building prototypes, driving adoption of AI tooling, and managing vendor relationships to improve localization processes. | Agent | 7 |
| Senior Technical Product Manager This role owns the AI content operations product roadmap, identifying opportunities for automation in the content workflow, building AI-powered tools, and driving their adoption within marketing and learning teams. The role involves embedding with content creators, building functional prototypes, and making build-vs-buy decisions, with an initial focus on AI content operations that may expand to adjacent areas. | Agent | 7 |
| Senior Technical Product Manager, Content Platforms (Localization) Seeking a Senior Technical Product Manager to own the development of an AI-powered translation infrastructure and internal AI translation platform. This role involves designing systems, building prototypes, driving adoption of AI tooling, and managing vendor relationships to improve localization processes within the company. The focus is on building and shipping AI-driven solutions for localization, with an emphasis on system design and product ownership. | Agent | 7 |
| Senior Technical Product Manager, Content Platforms (AI Content Operations) Senior Technical Product Manager to own the AI content operations product roadmap within Content Platforms. This role involves identifying areas in the content workflow that benefit from automation, building AI-powered tools, shipping them into the CMS and broader content stack, and driving adoption with marketing and learning teams. The role requires understanding how content teams work, identifying AI use cases, building prototypes, and making build-vs-buy decisions. It is a product-focused role with a hands-on approach, emphasizing shipping tools and measuring adoption, rather than pure research or presentations. | Ship | 5 |
| Senior Technical Product Manager, Content Platforms (AI Content Operations) Senior Technical Product Manager to own the AI content operations product roadmap within Content Platforms. This role involves identifying areas in the content workflow that benefit from automation, building AI-powered tools, shipping them into the CMS and broader content stack, and driving adoption with marketing and learning teams. The role requires understanding how content teams work, identifying AI use cases, building prototypes, and making build-vs-buy decisions. It is a product-focused role with a hands-on approach, emphasizing shipping tools and measuring adoption, rather than pure research or presentations. | Ship | 5 |
| Senior Technical Product Manager, Content Platforms (AI Content Operations) Senior Technical Product Manager to own the AI content operations product roadmap within Content Platforms. This role involves identifying areas in the content workflow that benefit from automation, building AI-powered tools, shipping them into the CMS and broader content stack, and driving adoption with marketing and learning teams. The role requires understanding how content teams work, identifying AI use cases, building prototypes, and making build-vs-buy decisions. It is a product-focused role with a hands-on approach, emphasizing shipping tools and measuring adoption, rather than pure research or presentations. | Ship | 5 |
| Senior Solutions Consultant Senior Solutions Consultant for Braze's Retail segment, focusing on pre-sales technical advisory, leading complex evaluations, and driving customer adoption of Braze capabilities, including AI features. This role partners with Sales, Product, Security, and Marketing to ensure strong customer outcomes and involves travel. | — | 5 |
| Senior Solutions Consultant Senior Solutions Consultant for Braze's Retail segment, focusing on pre-sales technical advisory, leading complex evaluations, and driving customer adoption of Braze capabilities, including AI features. This role partners with Sales, Product, Security, and Marketing to ensure strong customer outcomes and involves travel. | — | 5 |
| Senior Solutions Consultant Senior Solutions Consultant for Braze's Retail segment, focusing on pre-sales technical advisory and driving customer adoption of Braze's platform, including its AI features. | — | 5 |
| Senior Solutions Consultant Senior Solutions Consultant for Braze's Retail segment, acting as a trusted advisor during the sales process. This role involves leading complex evaluations, serving as a technical leader, and supporting the growth of the Solutions Consulting team through mentorship. The consultant will own the technical sales motion, deliver product demonstrations, design technical validations, and collaborate with various internal teams. They will also stay updated on new Braze capabilities, including AI features, and help customers adopt them. | — | 5 |
| Senior Director, GTM Product Marketing Senior Director, GTM Product Marketing for Braze, a customer engagement platform. This role focuses on translating product messaging and positioning into a compelling field narrative, owning the system for product information delivery to the GTM organization, and leading a team of GTM PMMs. The role requires deep martech experience, including AI innovations, and fluency in how AI is reshaping marketing. Success is measured by pipeline, product adoption, and program impact. | — | 5 |
| Senior Director, GTM Product Marketing Senior Director, GTM Product Marketing for Braze, a customer engagement platform. This role focuses on translating product messaging and positioning into a compelling field narrative, owning the system for product information delivery to the GTM organization, and leading a team of GTM PMMs. The role requires deep martech experience, including AI innovations, and fluency in how AI is reshaping marketing. Success is measured by pipeline, product adoption, and program impact. | — | 5 |
| Senior Director, GTM Product Marketing Senior Director, GTM Product Marketing for Braze, a customer engagement platform. This role focuses on translating product messaging and positioning into a compelling field narrative, owning the system for product information delivery to the GTM organization, and leading a team of GTM PMMs. The role requires deep martech experience, including AI innovations, and fluency in how AI is reshaping marketing. Success is measured by pipeline, product adoption, and program impact. | — | 5 |
| Senior Director, GTM Product Marketing Senior Director, GTM Product Marketing for Braze, a customer engagement platform. This role focuses on translating product messaging and positioning into a compelling field narrative, owning the system for product information delivery to the GTM organization, and leading a team of GTM PMMs. The role requires deep martech experience, including AI innovations, and fluency in how AI is reshaping marketing. Success is measured by pipeline, product adoption, and program impact. | — | 5 |
| Director, CX Business Systems Director, CX Business Systems to lead Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic roadmap for the CX technology stack. This role will be responsible for defining and executing the strategy, roadmap, development, ownership, and maintenance of all business systems supporting CX business domain. The role demands a leader who can lead a high-performing BSA and TPM team, serve as a strategic technology partner to CX executive leadership, and drive the adoption of AI across the CX technology stack. Responsibilities include leading and developing the team, driving delivery excellence, building relationships with stakeholders, collaborating with CX Operations, overseeing the full lifecycle of CX systems initiatives, leading AI adoption across the CX technology stack, driving AI-first transformation within the team, partnering with Data Analytics and Growth Engineering teams, serving as the principal advisor on CX systems, staying abreast of emerging CX technologies, owning vendor relationships, owning and managing CX systems, budgets and resources, owning the CX technology transformation roadmap, leading work intake governance, and partnering with Business Systems Delivery & Support teams. | Agent | 5 |
| Director, CX Business Systems Director, CX Business Systems to lead Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic roadmap for the CX technology stack. This role will be responsible for defining and executing the strategy, roadmap, development, ownership, and maintenance of all business systems supporting CX business domain. The role demands a leader who can lead a high-performing BSA and TPM team, serve as a strategic technology partner to CX executive leadership, and drive the adoption of AI across the CX technology stack. Responsibilities include leading and developing the team, driving delivery excellence, building relationships with stakeholders, collaborating with CX Operations, overseeing the full lifecycle of CX systems initiatives, leading AI adoption across the CX technology stack, driving AI-first transformation within the team, partnering with Data Analytics and Growth Engineering teams, serving as the principal advisor on CX systems, staying abreast of emerging CX technologies, owning vendor relationships, owning and managing CX systems, budgets and resources, owning the CX technology transformation roadmap, leading work intake governance, and partnering with Business Systems Delivery & Support teams. | Agent | 5 |
| Director, CX Business Systems Director, CX Business Systems to lead Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic roadmap for the CX technology stack. This role will be responsible for defining and executing the strategy, roadmap, development, ownership, and maintenance of all business systems supporting CX business domain. The role demands a leader who can lead a high-performing BSA and TPM team, serve as a strategic technology partner to CX executive leadership, and drive the adoption of AI across the CX technology stack. Responsibilities include leading and developing the team, driving delivery excellence, building relationships with stakeholders, collaborating with CX Operations, overseeing the full lifecycle of CX systems initiatives, leading AI adoption across the CX technology stack, driving AI-first transformation within the team, partnering with Data Analytics and Growth Engineering teams, serving as the principal advisor on CX systems, staying abreast of emerging CX technologies, owning vendor relationships, owning and managing CX systems, budgets and resources, owning the CX technology transformation roadmap, leading work intake governance, and partnering with Business Systems Delivery & Support teams. | Agent | 5 |
| Director, CX Business Systems Director, CX Business Systems to lead Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic roadmap for the CX technology stack. This role will be responsible for defining and executing the strategy, roadmap, development, ownership, and maintenance of all business systems supporting CX business domain. The role demands a leader who can lead a high-performing BSA and TPM team, serve as a strategic technology partner to CX executive leadership, and drive the adoption of AI across the CX technology stack. Responsibilities include leading and developing the team, driving delivery excellence, building relationships with stakeholders, collaborating with CX Operations, overseeing the full lifecycle of CX systems initiatives, leading AI adoption across the CX technology stack, driving AI-first transformation within the team, partnering with Data Analytics and Growth Engineering teams, serving as the principal advisor on CX systems, staying abreast of emerging CX technologies, owning vendor relationships, owning and managing CX systems, budgets and resources, owning the CX technology transformation roadmap, leading work intake governance, and partnering with Business Systems Delivery & Support teams. | Agent | 5 |
| Director, CX Business Systems Director, CX Business Systems to lead Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and define the strategic roadmap for the CX technology stack. This role will be responsible for defining and executing the strategy, roadmap, development, ownership, and maintenance of all business systems supporting CX business domain. The role demands a leader who can lead a high-performing BSA and TPM team, serve as a strategic technology partner to CX executive leadership, and drive the adoption of AI across the CX technology stack. Responsibilities include leading and developing the team, driving delivery excellence, building relationships with stakeholders, collaborating with CX Operations, overseeing the full lifecycle of CX systems initiatives, leading AI adoption across the CX technology stack, driving AI-first transformation within the team, partnering with Data Analytics and Growth Engineering teams, serving as the principal advisor on CX systems, staying abreast of emerging CX technologies, owning vendor relationships, owning and managing CX systems, budgets and resources, owning the CX technology transformation roadmap, leading work intake governance, and partnering with Business Systems Delivery & Support teams. | Agent | 5 |
| Senior Product Marketing Manager, Orchestration Product Marketing Manager for Braze's orchestration products, focusing on go-to-market strategy, positioning, and enabling GTM teams. Requires strong understanding of AI and marketing automation concepts, particularly agentic AI and journey orchestration. | — | 5 |
| Senior Product Marketing Manager, Orchestration Product Marketing Manager for Braze's orchestration products, focusing on go-to-market strategy, positioning, and enabling GTM teams. Requires strong understanding of AI and marketing automation concepts, particularly agentic AI and journey orchestration. | — | 5 |
| Senior Product Marketing Manager, Orchestration Product Marketing Manager for Braze's orchestration products, focusing on go-to-market strategy, positioning, and enabling GTM teams. Requires strong understanding of AI and marketing automation concepts, particularly agentic AI and journey orchestration. | — | 5 |
| Senior Product Marketing Manager, Orchestration Product Marketing Manager for Braze's orchestration products, focusing on go-to-market strategy, positioning, and enabling GTM teams. Requires strong understanding of AI and marketing automation concepts, particularly agentic AI and journey orchestration. | — | 5 |
| Team Lead Solutions Consultant, Financial Services This is a Team Lead, Solutions Consultant role focused on the Financial Services sector. The role involves a mix of individual contribution (player-coach) and people management, including hiring and coaching Solutions Consultants. Responsibilities include leading pre-sales efforts, designing solutions, conducting security reviews, and positioning Braze's AI capabilities. The role also involves building out the Financial Services practice by creating sales plays, reusable assets, and thought leadership. Experience in regulated industries and AI/SaaS is desired. | — | 5 |
| Team Lead Solutions Consultant, Financial Services The Team Lead, Solutions Consulting role is a hands-on player-coach responsible for leading a team of Solutions Consultants, managing pre-sales engagements for financial services clients, and building out the vertical's strategy and assets. This role requires a blend of people management, technical pre-sales expertise, and domain knowledge in financial services and AI. | — | 5 |
| Solutions Consultant, Emerging Enterprise, General Business Solutions Consultant for Braze's Emerging Enterprise segment, focusing on the Media, Entertainment, Gaming, and Sports (MEGS) vertical. This role acts as a trusted advisor during the sales process, bringing product expertise and strategic vision, including positioning Braze's AI capabilities like AI Decisioning Studio, AI Content Optimizer, and AI Agents to sophisticated customers. The role involves technical thought leadership, collaboration with sales, marketing, security, and product teams, and mentoring other Solutions Consultants. It requires strong communication, teamwork, and intellectual curiosity, with domain knowledge in AI, SaaS, Mobile, APIs, Marketing Automation, or Marketing Analytics. | — | 5 |
| Solutions Consultant, Emerging Enterprise, General Business Solutions Consultant for Braze's Emerging Enterprise segment, focusing on Media, Entertainment, Gaming, and Sports. This role acts as a trusted advisor during the sales process, leveraging product expertise and strategic vision to demonstrate the value of Braze's capabilities, including their AI offerings like AI Decisioning Studio, AI Content Optimizer, and AI Agents. The role requires strong communication, technical curiosity, and experience in pre-sales or customer-facing technical roles, with a focus on positioning AI solutions to sophisticated customers. | — | 5 |
| Solutions Consultant, Emerging Enterprise, General Business Solutions Consultant for Braze's Emerging Enterprise segment, focusing on the Media, Entertainment, Gaming, and Sports (MEGS) vertical. This role acts as a trusted advisor during the sales process, bringing product expertise and strategic vision to prospective customers. The consultant will position Braze's AI capabilities, including AI Decisioning Studio, AI Content Optimizer, and AI Agents, to sophisticated customers. The role requires strong communication, collaboration, and domain knowledge in AI, SaaS, Mobile, APIs, Marketing Automation, or Marketing Analytics. It involves pre-sales engineering, technical account management, or customer success experience and mentoring junior consultants. | — | 5 |
| Solutions Consultant, Emerging Enterprise, General Business Solutions Consultant for Braze's Emerging Enterprise segment, focusing on the Media, Entertainment, Gaming, and Sports (MEGS) vertical. This role acts as a trusted advisor during the sales process, leveraging product expertise and strategic vision to demonstrate the value of Braze's capabilities, including its AI offerings like AI Decisioning Studio, AI Content Optimizer, and AI Agents. The position requires strong communication, collaboration, and technical curiosity, with experience in Pre-sales Engineering, Technical Account Management, or Customer Success. Domain knowledge in AI, SaaS, Mobile, APIs, Marketing Automation, or Marketing Analytics is preferred. | — | 5 |
| Solutions Consultant, Emerging Enterprise, General Business Solutions Consultant for Braze's Emerging Enterprise segment, focusing on the Media, Entertainment, Gaming, and Sports (MEGS) vertical. This role acts as a trusted advisor during the sales process, leveraging product expertise and strategic vision to demonstrate the value of Braze's capabilities, including their AI offerings like AI Decisioning Studio, AI Content Optimizer, and AI Agents. The position requires strong communication, collaboration, and a high level of curiosity about technology, particularly in AI, SaaS, Mobile, APIs, Marketing Automation, and Marketing Analytics. | — | 5 |
| Senior Creative Operations Lead, Brand This role is for a Senior Creative Operations Lead at Braze, focusing on managing and optimizing the creative operations model for the Brand team. The responsibilities include defining and improving processes for intake, briefing, resourcing, prioritization, and delivery, as well as managing budgets, vendor spend, and ensuring financial rigor. The role also involves identifying and implementing tools and AI-assisted workflows to improve speed, quality, or visibility. This is a senior individual contributor role. | — | 0 |
| Senior Creative Operations Lead, Brand This role is for a Senior Creative Operations Lead at Braze, focusing on managing and optimizing the operational systems for the Brand team's creative output across various channels. It involves strategic planning, capacity management, process improvement, and financial stewardship, acting as a senior individual contributor. | — | 0 |
| Senior Creative Operations Lead, Brand This role is for a Senior Creative Operations Lead at Braze, focusing on managing and optimizing the operational systems for the Brand team's creative output across various channels. The role involves designing and evolving processes for intake, briefing, resourcing, prioritization, and delivery, as well as managing budgets and vendor relationships. While the role mentions "AI-assisted workflows" as a potential area for improvement, the core responsibilities are in creative operations, project management, and process optimization, not in building or directly working with AI/ML models. | — | 0 |
| Senior Creative Operations Lead, Brand This role is for a Senior Creative Operations Lead at Braze, focusing on managing and optimizing the operational systems for the Brand team's creative output across various channels. It involves strategic planning, capacity management, process improvement, and financial stewardship, acting as a senior individual contributor. | — | 0 |
| Technical Support Specialist This role is for a Technical Support Specialist at Braze, a customer engagement platform. The specialist will act as a product expert, handle customer inquiries, troubleshoot technical issues, and guide best practices to ensure a positive customer experience and drive product adoption. Responsibilities include owning customer issues end-to-end, mastering the platform, collaborating with cross-functional teams, and contributing to process improvements. | — | 0 |
| Technical Support Specialist This role is a Technical Support Specialist at Braze, a customer engagement platform. The primary focus is on providing expert product knowledge, troubleshooting technical issues, and guiding customers on best practices to ensure a positive customer experience and drive product adoption. The role involves end-to-end ownership of customer inquiries, collaboration with internal teams, and contributing to process improvements. | — | 0 |
| Technical Support Specialist This role is for a Technical Support Specialist at Braze, a customer engagement platform. The specialist will act as a product expert, handle customer inquiries, troubleshoot technical issues, and guide best practices to ensure a positive customer experience and drive product adoption. Responsibilities include owning customer issues end-to-end, mastering the platform, collaborating with cross-functional teams, and contributing to process improvements. | — | 0 |
| Account Executive, Scale This role is for an Account Executive on the General Business Scale team at Braze, a customer engagement platform company. The role involves owning the full sales cycle from prospecting to closing and renewals, focusing on new business acquisition and managing existing customer accounts. The company utilizes AI (BrazeAI) within its platform to enhance customer engagement. | — | 0 |
| Account Executive, Scale This role is for an Account Executive on the General Business Scale team at Braze, a customer engagement platform company. The role involves owning the full sales cycle from prospecting to closing and renewals, focusing on new business acquisition. The ideal candidate has at least 3-5 years of SaaS sales experience, excels at pipeline generation, and possesses consultative selling skills. While the company utilizes AI in its platform (BrazeAI), this role is focused on sales and does not involve building or directly working with AI models. | — | 0 |
| Account Executive, Scale This role is for an Account Executive on the General Business Scale team at Braze, a customer engagement platform that uses AI. The AE will own the full sales cycle from prospecting to closing and renewals, working with marketing, product, and technical executives. The role requires SaaS sales experience, pipeline generation, consultative selling, and comfort in a fast-growth environment. While the company utilizes AI, the core function of this role is sales, not AI/ML development. | — | 0 |
| Account Executive, Scale This role is for an Account Executive on the General Business Scale team at Braze, a customer engagement platform company. The role involves owning the full sales cycle from prospecting to closing and renewals, focusing on new business acquisition. The ideal candidate has at least 3-5 years of SaaS sales experience, excels at pipeline generation, and possesses consultative selling skills. While the company utilizes AI in its platform (BrazeAI), this role is focused on sales and does not involve building or directly working with AI models. | — | 0 |
| Director of Sales, Scale for Media, Entertainment, Gaming and Sports This is a SaaS midmarket/scale sales leadership role, managing a team of midmarket/scale Account Executives for Braze's market-leading Customer Journey Orchestration platform. The role focuses on helping brands communicate more effectively with their customers, building a winning team, and expanding the customer base. The ideal candidate will have experience leading and developing a team of mid-market/scale sellers, with a focus on verticalization for retail and consumer goods sectors. | — | 0 |
| Director of Sales, Scale for Media, Entertainment, Gaming and Sports This is a SaaS midmarket/scale sales leadership role, managing a team of midmarket/scale Account Executives for Braze's market-leading Customer Journey Orchestration platform. The role focuses on helping brands communicate more effectively with their customers, building a winning team, and expanding the customer base. The ideal candidate will have experience leading and developing a team of mid-market/scale sellers, with a focus on verticalization for retail and consumer goods sectors. | — | 0 |
| Director of Sales, Scale for Media, Entertainment, Gaming and Sports This is a SaaS midmarket/scale sales leadership role, managing a team of midmarket/scale Account Executives for Braze's market-leading Customer Journey Orchestration platform. The role focuses on helping brands communicate more effectively with their customers, building a winning team, and expanding the customer base. The ideal candidate will have experience leading and developing a team of mid-market/scale sellers, with a focus on verticalization for retail and consumer goods sectors. | — | 0 |
| Director of Sales, Scale for Media, Entertainment, Gaming and Sports This is a SaaS midmarket/scale sales leadership role, managing a team of midmarket/scale Account Executives for Braze's market-leading Customer Journey Orchestration platform. The role focuses on helping brands communicate more effectively with their customers, building a winning team, and expanding the customer base. The ideal candidate will have experience leading and developing a team of mid-market/scale sellers, with a focus on verticalization for retail and consumer goods sectors. | — | 0 |
| Account Executive, Retail Scale Account Executive for Braze's Retail Scale team, responsible for the full sales cycle of prospecting to closing new SaaS business. The role involves acting as a trusted advisor to customers, working with Marketing, Product, and Technical executives to help them grow and scale their business using Braze's customer engagement platform. | — | 0 |
| Account Executive, Retail Scale Account Executive for Braze's Retail Scale team, responsible for the full sales cycle of prospecting to closing new SaaS business. The role involves acting as a trusted advisor to customers, working with Marketing, Product, and Technical executives to help them grow and scale their business using Braze's customer engagement platform. | — | 0 |
| Account Executive, Retail Scale This role is for an Account Executive at Braze, a customer engagement platform company. The role focuses on owning the full sales cycle for new business within the retail sector, acting as a trusted advisor to clients. While the company utilizes AI in its platform (BrazeAI), this specific role is in sales and does not involve building or directly working with AI/ML models. | — | 0 |