Glean

This role is for a Business Value Consultant at Glean, an AI company focused on a Work AI platform. The consultant will lead business value assessments for large customers, build ROI/TCO models, and quantify the business value Glean delivers. They will partner with sales, facilitate workshops, craft executive presentations, and contribute to the Business Value Program and field enablement. The role requires strong analytical, communication, and financial modeling skills, with experience in SaaS and consulting.

Lead Site Reliability Engineer for Glean, an AI platform company. This role focuses on ensuring the reliability, availability, and performance of Glean's services and cloud infrastructure. Responsibilities include technical leadership, incident management, automation, performance optimization, and security/compliance collaboration. The role involves managing a team and contributing to the development of scalable cloud operations and SRE practices within a hybrid cloud environment.

Glean is seeking a Senior Technical Program Manager to build and scale the connectors that feed their Work AI platform's Enterprise Graph. This role involves managing multi-quarter programs for high-impact connectors, focusing on system design, scalability, reliability, and operational excellence for data pipelines and enterprise security. The TPM will design the technical roadmap for scaling connectors and drive connector reliability through SLOs and telemetry.

Lead engineer for Glean's billing and revenue platform, responsible for the systems that power consumption-based pricing for AI products. This role involves technical leadership, end-to-end ownership of billing stack components, and collaboration with Product, Finance, and Go-To-Market teams to ensure accurate metering, transparent billing, and margin positivity for AI features. The role also includes designing abstractions for product teams to integrate with billing and defining guardrails for LLM and agent costs.

Glean is seeking a Commercial Account Executive to drive new business and growth within Commercial and mid-market-sized prospects by developing tailored strategies to break into and expand these accounts. This role demands account research, compelling messaging, and champion-building to deliver on customer pain points and priority business outcomes. You will have the opportunity to build a territory in the EMEA region and play a key role in shaping Glean’s presence among industry-leading organizations and advancing our mission to transform work with AI.

Technical Support Engineer for Glean's Work AI platform, focusing on customer implementation, customization, and both proactive and reactive support. The role involves troubleshooting technical issues, assisting with data source onboarding, educating customers, and identifying system health issues. Requires experience in customer solutions engineering, support engineering, or professional services, with hands-on experience in search/knowledge technologies, SaaS integrations, cloud platforms, REST APIs, and SSO/SAML/OAuth. Basic knowledge of LLMs is a plus.

Glean is seeking a GTM Onboarding & Readiness Manager to own and uplevel their 30-60-90 GTM onboarding program. This role will lead an AI-forward onboarding experience that ramps new hires across pre-sales, sales, and post-sales to productivity quickly and predictably. The manager will partner cross-functionally to ensure new hires are conversation-ready, execution-ready, and AI-empowered, leveraging AI tools to scale learning and content.

Glean is seeking an Enterprise Account Executive to drive new business and growth within their largest enterprise prospects by developing tailored strategies to break into and expand major accounts. This role demands sophisticated account research, executive-level messaging, and champion-building to deliver on customer pain points and priority business outcomes. The role involves sourcing and closing net new logos, navigating complex organizations, understanding customer business objectives, collaborating with internal partners, and consistently delivering ARR revenue targets. The ideal candidate has 6+ years of closing experience in Sales with a track record of being a top performer, ability to learn and pitch a technical product, experience closing complex deals, and knowledge of technical SaaS and cloud-based software solutions.

Glean is building a Work AI platform that uses AI agents and an Enterprise Graph to help users find and act on knowledge. This role focuses on securing the cloud infrastructure (AWS/Azure) supporting this platform, with responsibilities including architecting secure solutions, identifying vulnerabilities, implementing cloud-native security tools, analyzing logs, and developing security features for authentication, authorization, and rate limiting.

Glean is seeking a Sales Development Representative to partner closely with Account Executives to find and engage new prospects for their Work AI platform. The role focuses on generating qualified sales opportunities and contributing to revenue growth by identifying key decision makers, engaging prospects through outbound channels, and running qualification calls. The company emphasizes AI fluency and provides tools and training to help representatives understand and articulate Glean's value proposition.

Product Manager for Glean Protect (Security & Governance) at Glean, an AI-powered Work AI platform. The role focuses on delivering products for finding, curating, sharing, and managing knowledge, with a specific emphasis on explainable AI, AI risk prevention, and security/privacy features for AI agents and data. Requires experience in SaaS product management for large enterprises, with responsibilities in security, governance, trust, and data integrations.

Glean is seeking a Strategic Account Executive to drive new business and growth within their largest enterprise prospects. This role involves sophisticated account research, executive-level messaging, and champion-building to deliver on customer pain points and priority business outcomes. The executive will be responsible for sourcing and closing net new logos, navigating complex organizations, understanding customer business objectives, and collaborating with internal partners to drive deals forward. The role requires a strong track record in closing complex deals, selling technical SaaS, and understanding technical concepts like integrations, APIs, and infrastructure management. The company is a Work AI platform that helps enterprises work smarter with AI, powering intelligent Search, an AI Assistant, and scalable AI agents.

Glean is building a Work AI platform that includes enterprise search, an AI Assistant, and AI agents. This role is for an Infrastructure Engineer to build and evolve the platform's highly available, performant, secure, and cost-effective infrastructure across all clouds. The role involves delivering complex components with automation, uptime guarantees, autoscaling, and reliable alerting/monitoring for infrastructure that runs across multiple cloud providers. The company emphasizes AI fluency and uses AI extensively in its products.

Glean is seeking a Commercial Account Executive to drive new business and expand relationships within large enterprise accounts for their Work AI platform. The role involves sourcing and closing net new logos, navigating complex organizations, understanding customer business objectives, and delivering ARR revenue targets. The ideal candidate has 6+ years of closing experience in technical SaaS sales, can demonstrate complex deals, and has a technical understanding of integrations and infrastructure.

Glean is seeking a Sales Development Representative to partner with Account Executives to find and engage new prospects for their Work AI platform. The role focuses on generating qualified sales opportunities through outbound prospecting, identifying decision-makers, conducting qualification calls, and articulating how Glean can solve customer challenges. The company is recognized for its AI innovations and is looking for individuals excited about technology and transforming business operations.

Product Manager for Glean, an AI-powered Work AI platform that offers enterprise search, an AI Assistant, and AI agents. The role focuses on understanding customer needs, developing the product roadmap, and driving execution for AI-driven capabilities within a B2B SaaS environment.

Sales Development Representative for Glean, an AI-powered Work AI platform focused on enterprise search, AI assistants, and AI agents. The role involves generating new business pipeline through outbound prospecting, identifying key decision-makers, and running qualification calls. Requires fluency in Dutch and English. The company emphasizes AI fluency for all employees and includes an AI-focused exercise in the interview process.

Sales Development Representative for Glean, an AI-powered Work AI platform that provides enterprise search, an AI Assistant, and AI agents. The role focuses on generating qualified sales opportunities by prospecting outbound leads and partnering with Account Executives. Requires fluency in German and English.

Glean is seeking a Delivery Excellence Manager to lead successful implementations and long-term customer engagements for their Work AI platform. This role involves technical deployment, strategic guidance, and program management to ensure customers achieve business outcomes through AI. The manager will collaborate with sales, solutions architects, and R&D, acting as a primary lead for customer deployments and driving adoption and measurable business value.

Enterprise Account Executive role focused on driving new logo acquisition and expansion for Glean's Work AI platform. Responsibilities include managing the full sales cycle, collaborating with internal teams, and building business cases for AI adoption. Requires strong sales experience, technical product understanding, and ability to close complex deals.

Glean is seeking a Regional Vice President to lead a team of Strategic Account Executives in the Northern California and PNW Region. This role is responsible for driving revenue targets, developing regional sales plans, accelerating customer adoption, building sales pipelines, and managing complex enterprise sales cycles. The ideal candidate will have at least 5 years of sales leadership experience, strong coaching skills, and significant experience in enterprise SaaS sales and strategic customer development.

Glean is seeking an Enterprise Account Executive to drive new business and expand relationships within large enterprise accounts for their Work AI platform. This role focuses on selling Glean's AI technology and knowledge graph to deliver business outcomes, requiring a strong sales track record, technical aptitude, and experience in complex SaaS sales.

Software Engineer focused on developer productivity, optimizing build systems, CI/CD pipelines, and developer tooling, with a specific emphasis on enabling engineers to leverage AI-powered coding and productivity tools and building agentic tooling for development workflows.

Glean is seeking an Enterprise Account Executive to drive new business and expand relationships within large enterprise accounts. The role focuses on selling Glean's Work AI platform, which includes advanced search, an AI Assistant, and AI agents powered by a knowledge graph. The Account Executive will be responsible for closing multi-million dollar deals, understanding customer business objectives, and collaborating with internal teams to ensure customer success and deliver ARR revenue targets. The role requires a strong sales background, the ability to demonstrate technical products, and experience selling complex SaaS solutions.

Glean is seeking a Delivery Excellence Manager (DEM) to lead and orchestrate successful implementations and long-term customer engagements for their Work AI platform, which includes enterprise search, an AI Assistant, and AI agents. The role focuses on ensuring efficient technical deployment, delivering strategic guidance, and building joint success plans to drive customer adoption and business value. This is a customer-facing role focused on program management and technical deployment guidance within an AI company.

This role manages a team responsible for ensuring customers successfully adopt and derive value from Glean's AI solutions, focusing on training, advisory, and business impact. It involves managing a team, developing adoption playbooks, engaging with stakeholders, synthesizing field feedback to influence the product roadmap, and reporting on team metrics.

Senior Technical Program Manager to drive large-scale, cross-functional initiatives for Glean's Work AI platform, focusing on product and infrastructure. Responsibilities include program planning, execution, launch, and iteration, with a focus on scaling infrastructure, coordinating feature launches, and improving execution efficiency. The role requires strong technical acumen, experience in enterprise B2B environments, and familiarity with AI technologies.

HR Business Partner for a Work AI platform company, focusing on scaling teams, organizational design, leadership effectiveness, and talent strategies for G&A leaders. The role requires partnering with business leaders, using data to diagnose organizational health, and guiding through complex transitions in a fast-paced, high-growth technology environment.

This role is for a Technical Support Engineer at Glean, an AI-first company focused on its Work AI platform. The role involves providing technical support, implementation, customization, and troubleshooting for Glean customers, ensuring a high level of customer experience. It requires strong problem-solving skills, experience with SaaS integrations, cloud technologies, and REST APIs, with a basic understanding of LLMs being a plus.

Product Manager for Glean's Connectors, focusing on expanding and improving product integrations, indexing API, and custom connector capabilities for their Work AI platform. The role involves understanding customer needs, developing roadmaps, driving execution, and collaborating cross-functionally. While the company is AI-focused, this specific role is product management for integrations, not direct AI/ML model development.

Glean is seeking an Enterprise Account Executive for the DACH region to drive new business and growth within their largest enterprise prospects. The role involves developing tailored strategies, conducting account research, executive-level messaging, and champion-building to deliver on customer pain points and business outcomes. The successful candidate will source and close net new logos, navigate complex organizations, collaborate with internal partners, and consistently meet ARR revenue targets. This is a field sales role requiring experience selling enterprise cloud software to large companies in Germany, with a strong understanding of technical SaaS and cloud-based solutions.

Glean is seeking a Strategic Account Executive to drive new business and growth within their largest enterprise prospects by developing tailored strategies to break into and expand major accounts. This role demands sophisticated account research, executive-level messaging, and champion-building to deliver on customer pain points and priority business outcomes. The role will build a territory in the north central region and play a key role in shaping Glean’s presence among industry-leading organizations and advancing its mission to transform work with AI.

Manager for AI Outcomes team responsible for customer adoption and value realization of Glean's AI solutions, including training, prompt/agent advisory, and business impact measurement. This role involves managing a team, developing adoption playbooks, engaging with stakeholders, synthesizing field feedback to influence product roadmap, and reporting on team metrics.

Backend/Infrastructure engineers to build a highly performant, scalable, secure, permissions-aware system that makes all the relevant enterprise knowledge readily available to employees in all contexts of their work. The role provides ample opportunities to work on various aspects of building a modern cloud-native application stack using the latest best practices - examples of some technical challenges you can work on are building a scalable, reliable distributed system and underlying storage, a unified application framework and data model that makes it easy to index diverse sources of information, end-to-end aspects of security - application layer, platform layer as well as IT security, laser focus on making the experience feel instant, while at the same time balancing the system cost implications, and tooling for comprehensive monitoring and deployment of the system in multiple cloud environments.

Product Management Lead for Glean's Core Experience, focusing on strategy and execution of AI-powered knowledge management and agentic capabilities within an enterprise SaaS platform. This role involves managing a team of PMs, understanding customer needs, driving product roadmap, and collaborating cross-functionally to deliver category-defining tools. The company emphasizes AI fluency and its application across the business.

Glean is seeking a Technical Enablement Manager to develop and implement technical training strategies for post-sales teams (Solutions Architects, AI Outcomes Managers, Support). The role focuses on enhancing the technical acumen and effectiveness of these teams in understanding and communicating Glean's Work AI platform, including its advanced product features, security, integration techniques, and troubleshooting. The manager will create training content, facilitate sessions, and analyze initiative effectiveness to drive customer success.

Glean is seeking a Partner Solutions Engineer to foster relationships with cloud, channel, SI, and GSI partners, driving product adoption within their ecosystems. The role involves technical and sales enablement for partners, market analysis, and customer success, requiring strong technical sales or consulting experience and fluency in Japanese and English.

Glean is seeking a Quality Assurance Lead to develop and drive their test automation charter. This role involves building frameworks, tools, and infrastructure for scalable testing across their AI-powered Work AI platform. The lead will focus on reliability, maintainability, and speed of testing, mentor QA engineers, and partner with development teams on shift-left testing practices. Experience with Python or Java, modern testing tools, CI/CD, and cloud platforms is required.

Product Manager for Agent Security & Governance at Glean, an enterprise Work AI platform. The role focuses on developing features for explainable AI, AI risk prevention, and security/privacy for AI agents and data. Requires experience in SaaS product management for large enterprises, with a focus on security, governance, trust, and identity.

This role is for a Designated Technical Support Engineer on the Glean Work AI platform. The role focuses on providing proactive and reactive support to designated enterprise customers, ensuring a high level of customer experience. Responsibilities include troubleshooting, configuration assistance, creating knowledge articles, identifying system health issues, and coordinating with internal teams and customers to drive product and service improvements. While the company builds AI products, this specific role is customer-facing technical support, not direct AI/ML model development or deployment.

This role is for a Designated Technical Support Engineer for Glean, an enterprise Work AI platform. The role focuses on providing proactive and reactive technical support to a designated set of customers, ensuring a high level of customer experience. Responsibilities include troubleshooting, configuration assistance, creating knowledge articles, and identifying system health issues. While the company builds AI products, this specific role is customer-facing technical support, not direct AI/ML model development or engineering.

This role is for a Designated Technical Support Engineer for Glean, an enterprise Work AI platform. The role focuses on providing proactive and reactive technical support to a designated set of customers, ensuring a high level of customer experience. Responsibilities include troubleshooting, configuration assistance, creating knowledge articles, and identifying system health issues. While the company builds AI products, this specific role is customer-facing technical support, not direct AI/ML model development or engineering.

Software Engineer, Platform Security for Glean, a Work AI platform that helps users work smarter with AI. The role focuses on developing and maintaining the security foundation of the platform, including authentication, authorization, secure communication, and data access controls. It involves collaborating with cross-functional teams, staying updated on security threats, conducting code reviews, and implementing automated security testing.

Glean is seeking an experienced Product Designer to shape the future of their Work AI platform. The role involves owning the end-to-end product design lifecycle, from user research to shipping features, collaborating with PMs, engineers, and other stakeholders. The designer will contribute to category-defining products used by enterprise customers, focusing on user-centered design and contributing to Glean's design system. Experience with B2B products and an understanding of technical concepts, including LLMs, is preferred.

Software Engineer, Product Backend at Glean, a Work AI platform company. The role involves owning and launching user-facing features, architecting REST APIs, writing scalable backend code, and mentoring junior engineers. The company focuses on enterprise search, AI assistants, and AI agents powered by its Enterprise Graph and Personal Knowledge Graph.

Technical Support Engineer for Glean's Work AI platform, focusing on customer support, technical troubleshooting, and ensuring successful outcomes for customer inquiries and issues related to SaaS integrations and product features.

Sales Development Representative for Glean, an enterprise Work AI platform that offers advanced search, an AI Assistant, and AI agents. The role focuses on generating qualified sales opportunities by prospecting outbound leads and partnering with Account Executives to drive revenue growth. Responsibilities include identifying decision-makers, engaging prospects through cold outreach, conducting qualification calls, and representing Glean at events. The role requires strong communication, time management, and a passion for technology, with preferred experience in sales, SaaS, and CRM tools.

Glean is seeking a Quality Assurance Engineer to ensure the quality of their web application through manual and automation testing. The role involves creating and executing test plans, performing initial root cause analysis (RCA) on bugs, reporting issues, and contributing to the automation framework. The ideal candidate has 2+ years of experience in web application testing, familiarity with tools like Jira and Chrome Developer tools, and programming experience in Python or Java.

Glean is seeking a Frontend Software Engineer to build user-facing features for their Work AI platform. The role involves developing interfaces with React.js and TypeScript, collaborating with product designers and backend engineers, and contributing to frontend infrastructure. The engineer will be responsible for features from inception to launch and will mentor junior engineers. While the company is AI-focused, this specific role is for frontend development, not direct AI/ML model building.

Fullstack Software Engineer to own and launch user-facing features for Glean's Work AI platform, which includes an AI Assistant, AI agents, and enterprise search. The role involves developing features from inception to launch, architecting APIs, writing robust code, and mentoring junior engineers. Experience with frontend and backend development, distributed CRUD, and languages like Golang, Java, and TypeScript is required.