Instacart

Lead research and development of pCTR and conversion prediction models, focusing on calibration, debiasing training data, and advancing accuracy. Contribute to next-generation Multi-Domain Multi-Task (MDMT) models, sequence modeling initiatives like TIGER, and Foundation Models for ads ranking. Formulate ambiguous problems into research directions with clear evaluation criteria.

Instacart is seeking a PhD intern to work on high-impact problems at the intersection of LLM research, large-scale ML systems, and real-world e-commerce applications. The role involves working on areas such as query understanding, search relevance, generative recommendations, LLM evaluation, low-latency LLM systems, knowledge graphs, and sequence modeling.

Senior Software Engineer on Instacart's AI Labs & Foundations team, responsible for designing, building, and operating high-scale production AI systems and agentic experiences like Cart Assistant and voice AI. This role involves integrating foundation models, applying techniques like RAG and vector search, and owning projects end-to-end, impacting millions of customers.

Senior Product Manager for Fraud & Trust at Instacart, focusing on strategy and execution for fraud detection, identity verification, and appeasements. The role involves evolving a real-time ML-powered decision platform and shaping an AI-native fraud defense strategy to balance cost efficiency with customer experience. Key responsibilities include owning the product vision, driving AI/ML innovations, and collaborating with Data Science and ML Engineering.

Senior Product Manager for Fraud & Trust at Instacart, focusing on strategy and execution for fraud detection, identity verification, and appeasements. The role involves evolving a real-time ML-powered decision platform and shaping an AI-native fraud defense strategy to balance cost efficiency with customer experience. Key responsibilities include owning the product vision, driving AI/ML innovations, and collaborating with Data Science and ML Engineering.

Engineering Manager, Machine Learning to lead a team of ML and AI infrastructure engineers building perception, multimodal understanding, and edge inference systems for AI-powered shopping carts. The role involves defining the technical vision, architecting training and inference platforms, delivering production-grade CV/VLM models, and optimizing on-device inference for real-time edge operation. This is a leadership role focused on the 'brain' behind the cart, bridging edge devices with cloud systems.

Instacart is seeking a Senior Staff Machine Learning Engineer to lead the technical vision for AI in search and discovery. This role involves architecting and building large-scale ML systems that combine generative AI, LLM reasoning, retrieval, ranking, and personalization to create next-generation shopping experiences. The engineer will also build and operate production ML systems serving millions of users in real-time and mentor other engineers.

Principal Product Manager for Instacart's Agentic Commerce team, focusing on building and launching Cart Assistant, an enterprise-grade consumer shopping agent for grocery. The role involves defining product strategy, roadmap, and execution for LLM-powered conversational commerce experiences, partnering with engineering, ML, and design teams, and driving product adoption and business impact.

Instacart is seeking a Senior Machine Learning Engineer II for their Search & Recommendations Ranking team. This role focuses on building and optimizing the foundational ranking backbone that powers the entire shopping journey, aiming to improve metrics beyond clicks, such as GTV, basket lift, and retention. The position involves architecting multi-task/multi-objective models, designing value-aware optimization systems, and enhancing retrieval with LLMs, while also owning the inference layer and advancing evaluation practices. Experience with production ML, multi-objective optimization, and online testing is required, with a preference for expertise in multi-task learning, causal modeling, and low-latency ranking services.

Senior Staff Machine Learning Engineer, Ads Quality at Instacart. This role focuses on designing and building innovative AI-powered systems for digital advertising quality, including optimizing ads pacing/bidding, retrieval, and auction processes. It involves identifying and building generative AI solutions, recommendation frameworks, and advanced systems to improve advertiser experience and campaign efficacy. The role also requires defining technical strategy, mentoring engineers, and collaborating across teams. It's a hands-on IC/TL role at the Director+ level.

Staff Software Engineer for Instacart's Home & Cross-Retailer Search team, focusing on building and scaling the infrastructure for customer discovery, search, ranking, indexing, and personalization. The role involves defining technical vision, owning architecture, partnering with ML teams, and improving developer velocity. Requires strong backend systems experience, particularly in search, recommendations, or feed-ranking systems.

Product Manager role focused on defining and delivering the data foundations and integrations for Instacart's In-Store Platform, which powers products like Caper carts and AI-driven store intelligence. The role requires architecting core connections for real-time data streams (transaction, inventory, loyalty, coupon) and enabling new AI products by ensuring robust data availability. It involves close collaboration with engineering, partnerships, and external retail technology providers.

Senior Product Manager for Instacart's In-Store Integrations team, focusing on building the data foundations and APIs that power brick-and-mortar grocery technology. The role involves defining and delivering core connections between retailers and Instacart's product suite, with a key focus on enabling AI-driven store intelligence. This includes managing the integration roadmap, driving execution with engineering and partners, and ensuring data quality for AI models.

Senior Software Engineer II on the ML/AI Platform team responsible for building and owning the internal platform that supports training (fine-tuning) and deploying (batch inference) AI models across the organization. This includes defining the platform, building SDKs, and supporting the necessary infrastructure. The role requires high ownership and leadership in a complex, distributed systems environment.

Senior Data Scientist focused on Search experience at Instacart. This role involves owning core search metrics, designing and analyzing experiments for ranking, retrieval, and UX, and partnering with ML teams to improve relevance, quality, and latency. The position requires strong analytical skills, A/B testing experience, and the ability to translate complex data into actionable recommendations. Experience in search relevance, NLP, and bridging offline/online metrics is preferred.

Senior Data Scientist on the Shopping Experience team at Instacart, focusing on Search. This role owns the analytics and experimentation strategy for search relevance, ranking quality, and latency, partnering with Product, Engineering, and ML. Responsibilities include defining metrics, designing and analyzing A/B tests, building diagnostic analyses, connecting offline model evaluation with online metrics, and improving data quality for search. The role requires strong analytical skills, product sense, and communication, with experience in A/B testing, SQL, Python/R, and modern AI tooling. Preferred qualifications include experience in search relevance, recommendations, NLP, embeddings, and bridging offline/online evaluation.

Senior Machine Learning Engineer with Operations Research background to join the Service Availability & Routing team. Focuses on designing, developing, and deploying ML solutions for marketplace challenges like order batching, shopper routing, service availability prediction, and real-time assignment, directly impacting profitability and shopper experience at scale. Collaborates with product, data science, and backend engineers.

Instacart is seeking a Senior Data Scientist II to drive AI for Analytics initiatives. This role involves identifying product opportunities using data, deploying AI systems in production, and enhancing product features with intelligent functionality. The ideal candidate will have extensive experience in data science, Python, SQL, and building production ML models, with a focus on driving product strategy and collaborating cross-functionally.

Instacart is seeking a Senior Data Scientist II to drive AI for Analytics, focusing on identifying promising opportunities, deploying AI systems in production, and improving product features with data science methods. The role requires strong collaboration, product roadmap creation, and the ability to build and deploy ML models into production.

Senior Data Scientist role focused on designing, developing, and optimizing auction and bidding systems for Instacart's advertising marketplace. This involves building ML models for forecasting and optimization, running experiments, and applying expertise in causal inference and mechanism design to ensure a fair and efficient marketplace that benefits advertisers and consumers.

Senior Data Scientist on the Ads Auctions team responsible for innovating and enhancing auction mechanisms, including pricing strategies, bid optimization, and selection processes. The role involves designing analytical frameworks, running experiments, developing ML models for forecasting and optimization, and building simulations to improve CPC infrastructure and bidding algorithms, directly impacting advertiser performance and revenue. Requires expertise in causal inference, mechanism design, and econometrics.

Principal Product Manager for Instacart's Agentic Commerce team, focusing on building and launching 'Cart Assistant,' a consumer shopping agent powered by generative AI. This 0->1 role involves defining product strategy, roadmap, and execution, partnering with engineering, ML, and data science teams to deliver personalized conversational commerce experiences for consumers and retailers.

Instacart is hiring a Senior Machine Learning Engineer II for their Growth Modeling team. This role will focus on developing and deploying ML/AI solutions for incentive optimization to drive business growth. Responsibilities include identifying opportunities, defining roadmaps, mentoring team members, and partnering with cross-functional teams. Experience in causal modeling, LLMs, and reinforcement learning is preferred.

This role focuses on developing and deploying AI-powered systems to enhance analytical work and enable self-serve analytics at scale within Instacart's consumer marketplace. The Senior Data Scientist II will own product strategy, identify high-impact AI/ML opportunities, and lead the integration of AI systems with data experts to improve feature launch velocity and overall analytical efficiency.

Senior Director of Media Analytics for Instacart Ads, responsible for setting the vision, strategy, and operating model for measurement, experimentation, and insights to drive advertiser outcomes. This role leads a team of ~30 analytics professionals and collaborates with various internal and external stakeholders to deliver rigorous analytics and advance retail media standards.

This role is for an AI Field Consultant within Instacart's Enterprise AI Pod, focused on bringing the Instacart Intelligence Platform to market with B2B retail and CPG partners. The consultant needs deep vertical expertise in grocery retail and CPG to identify AI use cases, translate partner needs into requirements for R&D, lead discovery workshops, demonstrate AI capabilities, and drive adoption through change management. The role requires significant travel and collaboration with partners to ensure AI solutions move the business and change how operators work.

This role is for an AI Field Consultant within Instacart's Enterprise AI Pod, focused on bringing the Instacart Intelligence Platform to market with B2B retail and CPG partners. The consultant needs deep vertical expertise in grocery retail and CPG to identify AI use cases, translate partner needs into requirements for R&D, lead discovery workshops, demonstrate AI capabilities, and drive adoption through change management. The role requires significant travel and collaboration with partners to ensure AI solutions move the business and change how operators work.

Instacart is seeking a Senior Customer Success Manager to partner with retailers implementing their in-store AI solutions, such as smart carts and computer vision. This role focuses on driving adoption, ensuring value realization, and supporting the end-to-end deployment of these AI technologies within retail environments, from pilot to nationwide rollout.

Instacart is seeking a Senior Customer Success Manager to partner with retailers on their in-store AI solutions, including smart carts and computer vision. This role will drive adoption, expansion, and renewals for enterprise retail accounts, acting as a trusted advisor and collaborating with product, engineering, and sales teams. The position involves supporting end-to-end deployments from pilot to nationwide rollout, quantifying ROI, and contributing to strategic growth.

Instacart is seeking a Trust & Safety Senior Associate, Information Security Ops to manage operational and program management tasks related to data privacy and information security. The role involves evaluating vendor practices, tracking metrics, assisting with audits, coordinating projects, and representing the team in company-wide initiatives. Responsibilities include building workflow documentation and automating tasks using AI agents, improving operational efficiency, and identifying success metrics. The ideal candidate has 4+ years of experience in Trust & Safety or related fields, strong communication skills, and familiarity with information security and data privacy concepts.

Staff Software Engineer for Instacart's Shopper Activation & Engagement team, focusing on the technical strategy and architecture for shopper onboarding, engagement, and compliance. The role involves leading product strategy, owning critical compliance systems, managing cross-functional programs, mentoring engineers, and improving service reliability. A key aspect is hands-on experience building AI tooling or agentic automation and integrating AI into developer workflows or product features, alongside designing compliant systems for identity and eligibility.

Senior Software Engineer II on the Logistics Foundation team at Instacart, focusing on building and operating scalable, reliable backend services for core logistics functions like pricing, routing, and dispatch. The role involves end-to-end ownership of platform initiatives, collaboration with cross-functional teams (including Legal and Finance for compliance), and driving the adoption of modern technologies and AI toolsets to improve engineering velocity and quality. Requires strong backend development experience, distributed systems knowledge, and experience with compliance-sensitive systems.

Instacart is seeking a Senior Product Designer to join their Health & Meals team. The role focuses on designing personalized consumer experiences for meal planning, nutrition, and allergy management within the grocery journey. The designer will collaborate with cross-functional teams to create cohesive experiences at scale, leveraging AI-assisted prototyping and exploring agentic interfaces. This is a high-impact role for someone who thrives in ambiguity and can balance execution with exploration.

Senior Product Designer II for Instacart's Health & Meals pod, focusing on personalized consumer experiences integrating meal planning, nutrition, and allergy management. The role involves leading end-to-end design for AI-powered, agentic grocery experiences, collaborating with cross-functional teams, and shaping new 0->1 features. Requires expertise in consumer-facing digital product design, interaction/visual design, and experience with AI-assisted prototyping.

Instacart is seeking a Senior Data Analyst to shape financial data, driving innovation at the intersection of systems, analytics, and business strategy. The role involves architecting and delivering data models, pipelines, and reporting infrastructure for Finance and Accounting, ensuring data accuracy, reliability, and compliance. Responsibilities include collaborating across teams, accelerating month-end close, optimizing cloud spend, and leveraging AI technologies to enhance financial data modeling and delivery.

Instacart is seeking a Senior Data Analyst to shape financial data, driving innovation through systems, analytics, and business strategy. The role involves architecting data models, pipelines, and reporting infrastructure for Finance and Accounting, ensuring data accuracy, reliability, and compliance, while also optimizing cloud spend. The team focuses on delivering trusted financial data for compliance and strategic decision-making.

Staff Software Engineer, Data Governance & Foundations at Instacart. This role focuses on building and operating the data infrastructure, including a modern open data lakehouse, multi-engine compute platform, and self-serve tooling. The engineer will own the architecture and delivery of the lakehouse foundation, governance, and compute strategy, balancing reliability with future scale and cost efficiency. A key aspect is pioneering AI-native data infrastructure engineering by applying LLM/AI tools to the platform lifecycle and embedding AI capabilities.

Staff Software Engineer to join Data Governance and Foundations Team. Owns architecture and delivery of open lakehouse foundation, governance and access patterns, and multi-engine compute strategy. Drives real-time and streaming infrastructure for critical use cases. Pioneers AI-native data infrastructure engineering by applying LLM/AI tools to the platform lifecycle and embedding AI-powered capabilities. Elevates engineering excellence through architecture reviews and mentorship.

Instacart is seeking a Data Science Manager to lead a team focused on the end-to-end consumer shopping journey. This role will shape the analytics and experimentation strategy across various shopper surfaces, partnering with Product, Engineering, and other teams to define metrics, improve experiment design, and deliver insights that enhance conversion, retention, and satisfaction. The manager will also collaborate with ML partners on AI features, ensuring they are grounded in robust data and measurement frameworks.

Instacart is seeking a Data Science Manager to lead a team focused on the end-to-end consumer shopping journey. This role will shape analytics and experimentation strategy across various shopper surfaces, partner with cross-functional teams, and ensure AI/agentic features are grounded in data and measurement. The ideal candidate has experience managing data scientists, optimizing consumer app experiences, and expertise in experimentation and measurement.

This role focuses on customer success for a SaaS product that uses AI for promotion optimization in the consumer goods industry. The associate will onboard clients, guide them through data mining for insights, deliver demonstrations and training, and collaborate with Product and Engineering on bugs and enhancements. The goal is to help customers implement strategies that drive revenue.

Instacart's Customer Success Manager role partners with CPG customers to drive value from Eversight's AI-powered SaaS solutions for promotion optimization. The role involves onboarding, guiding customers through data insights, and consulting on implementing these insights to drive revenue. The goal is to help customers optimize promotions and revenue strategies at scale.

Instacart's Eversight is seeking a Pre-Sales Solutions Consultant to drive presales excellence for their AI-driven promotion optimization SaaS solutions. The role involves partnering with sales, leading discovery sessions, customizing product demonstrations, and building business cases to showcase how their platform delivers actionable insights for CPG brands. The consultant will leverage Instacart's real purchase data to help prospects reimagine category strategies and drive growth.

Instacart's Eversight is seeking a Pre-Sales Solutions Consultant to drive presales excellence for their AI-driven promotion optimization SaaS solutions. The role involves partnering with sales, leading discovery sessions, customizing product demonstrations, and building business cases to showcase how their platform delivers actionable insights for CPG brands. The consultant will leverage Instacart's real purchase data to help prospects reimagine category strategies and drive growth.

Director of Growth Creative to lead the creative vision that powers Instacart's growth. This role blends compelling storytelling with data-driven strategy to create work that resonates and converts across all paid and owned channels. The director will harness real-time analytics, experimentation, and AI to unlock new levels of creative innovation at scale, build and inspire a team, and architect systems and workflows for high-volume creative production.

Senior Software Engineer role focused on improving Instacart's search engine visibility and organic traffic. The role involves designing and building full-stack features, architecting scalable systems for traditional search and LLM visibility, and developing data pipelines. It requires leadership in SEO/AEO projects, partnership with marketing and product teams, and mentoring junior engineers. Experience with distributed systems, data engineering, and observability is expected.

Instacart is seeking PhD interns for its Economics team, focusing on the intersection of economics and machine learning. The role involves designing and building end-to-end ML solutions for complex problems in areas like marketplace optimization, online advertising, and causal inference. Candidates should have a strong background in economics, econometrics, and machine learning, with expertise in Python/R, SQL, Pandas, and ML libraries.

Senior Software Engineer II on the Ads Data Solutions Engineering team, focusing on building core capabilities for Instacart's off-platform advertising, secure data collaboration (cleanrooms), automated taxonomy management, and associated platform foundations. The role involves technical leadership, modernizing data solutions infrastructure, scaling integrations, extending cleanroom capabilities, and automating workflows. It emphasizes AI-first engineering and building AI-powered internal tools.

Senior Software Engineer II, Core Experience at Instacart, focusing on backend systems for recommendation and personalization to enhance the customer shopping journey. Collaborates with ML engineers and data scientists to build data-driven features.

Senior Software Engineer role focused on backend development for Instacart's core user experience, enhancing recommendation and personalization systems in collaboration with ML engineers and data scientists. The role involves designing, building, and maintaining backend applications, leading the development roadmap, and owning major product components to improve customer shopping experiences.