Salesforce
Enterprise · CRM
- HQ
- San Francisco, US
- Founded
- 1999
- Size
- 35,000+
- Website
- salesforce.com
Enterprise · CRM
Currently tracking 106 active AI roles, with 397 new openings in the last 4 weeks. Primary focus: Agent · Engineering. Salary range $197k–$345k (avg $271k).
Salesforce currently has 133 active AI-related job listings. The majority of these roles, 78%, are focused on agents, with application roles making up another 12%. Engineering is the most frequent function hiring for these positions. Frequent tech tags include agent_orchestration, llm_observability, and tool_use, suggesting a focus on building and managing AI agent capabilities.
Salesforce currently has 142 active AI-related roles in our index. The most common open titles are: Partner Technical Architect - Agentforce (3), AI Builder, Emerging Talent - Arabic Market (2), AI Builder, Emerging Talent - BNL Market (2), AI Builder, Emerging Talent - French Market (2), AI Builder, Emerging Talent - Hebrew Market (2). Most positions are in Engineering and Product.
Salesforce's active AI hiring is concentrated in: agents (77%), application (11%), serving infrastructure (5%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Salesforce is hiring AI talent in: United States (82 roles), India (12 roles), Ireland (11 roles), Mexico (9 roles).
Job postings at Salesforce most frequently mention: Content Generation, Software Engineering, Agentic Systems, System Design, Python.
In the past 30 days, Salesforce has posted 80 new AI-related roles.
| Title | Stage | AI score |
|---|---|---|
| Director, AI & Tooling Salesforce is seeking a Director of AI & Tooling to lead a team focused on generative AI capabilities, evaluation tooling, and observability for their customer-facing Help Agent. This role involves driving AI product strategy, data-driven evaluation, and production excellence to ensure the Help Agent performs reliably and delivers business value. Responsibilities include leading generative AI strategy, owning evaluation tooling, managing observability programs, overseeing the NNAOV program, and supporting AI skill development. The goal is to improve resolution rates, quality scores, and latency, and establish a centralized observability platform and scalable evaluation framework. | Eval GateAgent | 8 |
| SVP, Product Management – MuleSoft Agent Fabric & AI Control Plane |
| AgentServe |
| 8 |
| Director, AI and Innovation Salesforce is seeking a Director, AI and Innovation to lead the strategy, development, and adoption of AI and emerging technologies. This role involves defining AI strategy, identifying use cases, leading cross-functional teams to pilot and scale AI solutions, and establishing governance frameworks for responsible AI. The Director will mentor a team focused on innovation and applied AI delivery, with a focus on building and owning an agent ecosystem, designing end-to-end workflows, turning business logic into automation, building data/feedback loops, and automating governance. The role requires hands-on experience with LLMs, agentic frameworks, ML Ops, and enterprise-grade AI/ML platforms, with a focus on delivering AI capabilities to achieve business impact. | AgentServe | 8 |
| Senior Director, Product Management Product Leader to define the roadmap for autonomous voice agents that transform customer service and contact centers. The role involves defining the future of 'Agentic Voice' where AI reasons, integrates with enterprise data, and resolves complex customer issues end-to-end. Key responsibilities include product vision, strategy, agentic frameworks, voice infrastructure, enterprise integration, voice excellence, and go-to-market strategy. | AgentServe | 8 |
| VP, Product Management- Agentforce Voice VP of Product Management to lead the global Speech, Language, and Industry Model Platform powering Agentforce Voice. This role owns the complete speech and language stack, including S2S, STT/ASR, TTS, multilingual support, accent/dialect adaptation, language expansion, speech quality, industry-specific models, and related capabilities. The focus is on defining how Salesforce delivers accurate, natural, low-latency voice experiences across various deployment models and customer environments, including hosted and self-hosted solutions, APIs, model orchestration, hybrid model management, performance tuning, model evaluation, domain adaptation, and enterprise-scale operations. The role involves building and leading a product organization with regional and industry focus, aligning with cross-functional teams, and managing a high-performing team of product managers. | Post-trainServe | 8 |
| Director, Product Management , Agentic Optimization Salesforce is seeking a Director of Product Management to own agentic analytics for their Agentforce platform. This role involves analyzing enterprise agent behavior in production, clustering failures, and providing recommendations for improvement. The candidate will own the roadmap, user experience, and go-to-market strategy, working closely with engineering, design, and customers. The role requires daily use of coding agents, experience building and evaluating agents, and a strong understanding of LLM orchestration, tool use, and evaluation frameworks. | AgentEval Gate | 8 |
| SVP Product, Agentforce Development Lifecycle SVP of Product Management for Agentforce Development Lifecycle (ADLC) at Salesforce. This executive role will define and own the product vision, strategy, and roadmap for a new operating system governing Agentforce applications, focusing on AI-assisted development, automated agent testing, and secure deployment pipelines. The role requires a GM mindset, deep technical understanding of enterprise software and AI-first/agentic automation frameworks, and experience leading large global product management organizations. | Agent | 8 |
| Principal Product Designer - PMTS Principal Product Designer for an AI SDR agent (Piper) that runs autonomous sales conversations. Focus on designing the AI brain interface for shaping personality, goals, and objection handling, and the conversational presence (chat/video) for credibility. Requires experience with LLM behavior and AI tooling. | Agent | 8 |
| Lead Product Designer, LMTS Lead Product Designer for an AI SDR (Sales Development Representative) product called Piper, which runs autonomous sales conversations. The role focuses on designing the user interface for shaping the AI's personality, goals, and reasoning, as well as the conversational presence in live chat and video experiences. This involves understanding LLM behavior, designing for latency and turn-taking, and working closely with engineering and ML teams to define the patterns for autonomous agents in enterprise sales. | Agent | 8 |
| Director of Product Management, Agentic Workflows Director of Product Management for Agentforce Grid, a Salesforce AI-native builder for orchestrating data, agents, actions, and business processes at enterprise scale. The role involves defining product vision, strategy, and roadmap for a platform that combines spreadsheets with autonomous agents to operationalize AI across various business functions. Success requires expertise in AI systems, workflow orchestration, developer platforms, and end-user experience, with a focus on shipping monthly and driving user adoption. | Agent | 8 |
| Senior Product Manager, Revenue Cloud - Configurator Salesforce is seeking a Senior Product Manager for their Revenue Cloud Configurator team. The role involves scaling existing configuration engines for enterprise customers and integrating AI/LLM technologies to transform rules authoring and enable prompt-based guided configuration experiences. The candidate will manage product lifecycles, collaborate with engineering and UX, and engage with customers. | Agent | 7 |
| Associate Product Manager (starting summer 2027) Associate Product Manager role focused on shaping the AI-driven future of technology at Salesforce, specifically within the AI CRM platform. The role involves prototyping, testing, and iterating on agentic features, understanding user needs for autonomous agents, defining success criteria for agentic behaviors, analyzing market trends, and partnering with engineering and design to build and launch AI products. The program is a 2-year rotational experience for new graduates. | Agent | 7 |
| Product Management Director - Agentic B2B Marketing Salesforce is seeking a Product Management Director to build the next generation of Agentic B2B marketing on the Salesforce platform. The role involves developing and managing the product roadmap, gathering requirements from various teams, and advocating for new features. The ideal candidate has strong experience in B2B marketing automation, AI, and agentic capabilities, with a technical degree. | Agent | 7 |
| Senior Product Manager, Search and Personalization Salesforce is seeking a Senior Product Manager to own the search and personalization services for the AgentExchange marketplace. This role involves defining buyer-facing GenAI search experiences, including multi-turn conversational search and AI-powered discovery, as well as driving the personalization roadmap based on various signals. The candidate will be responsible for diagnosing search performance gaps, defining search quality metrics, shipping improvements, and running a systematic experimentation program to continuously enhance search quality, ranking, and discovery. The role also requires making product decisions based on behavioral data and demonstrating proficiency in using AI agents and modern AI development tools. | AgentEval Gate | 7 |
| Director, Decision Science Salesforce is seeking a Director of Decision Science to lead a team focused on developing data foundations, metrics, and insights for their AI CRM platform. The role involves shaping data strategy, leading a multi-disciplinary team, defining roadmaps, and influencing product and business strategy through data. The candidate will champion AI-driven analytics and ensure AI agents and human decision-makers have access to reliable data. | Ship | 7 |
| Senior Director, Product Management - Enterprise Data & Knowledge Platforms Senior Director of Product Management to lead the enterprise data-to-activation platform and drive the Next Gen Account Hierarchy (NGAH) initiative. This role will also manage the enterprise Knowledge Graph platform, which is crucial for AI reasoning and go-to-market intelligence. The position is at the intersection of data, AI, Agents, and GTM transformation, shaping future Agentforce-powered experiences. | AgentData | 7 |