This role focuses on facilitating customer and partner conversations about best workflow practices and utilizing ServiceTitan's software to improve business outcomes like revenue and operational efficiency. The Program Facilitator will design and execute industry-relevant programs, empower customers, provide product guidance, and improve customer-facing programs to increase adoption and satisfaction. The role requires experience in customer relationship management, delivering training, initiative, change management, and multi-tasking.

Senior Product Manager for ServiceTitan's Payments Platform, focusing on building the next generation of payment systems to help customers get paid faster and grow their business. The role involves owning the roadmap, understanding stakeholder needs, defining metrics, collaborating with various teams, and executing across the product lifecycle. Requires 5+ years of product management experience, preferably in payments platforms, with a strong understanding of payment processing ecosystems.

This role is for a Technical Support Specialist focused on the Financials pillar of ServiceTitan's software. The specialist will assist customers with financial modules, troubleshoot accounting integrations, and guide users on accounting best practices. The role requires strong problem-solving, communication, and customer service skills, along with a solid understanding of core accounting principles. Experience with accounting software like QuickBooks or Sage is preferred.

Customer Success Manager role focused on ensuring customers maximize their use of the ServiceTitan platform, driving retention and growth. Responsibilities include account ownership, relationship management, guiding customers on value and ROI, proactive and reactive engagement, data analysis for customer success metrics, mitigating churn risk, providing product training, and collecting customer feedback for product improvement.

Customer Success Manager role focused on ensuring customers maximize their use of the ServiceTitan platform, driving retention and growth. Responsibilities include account ownership, relationship management, guiding customers on value and ROI, proactive and reactive engagement, data analysis for customer success metrics, mitigating churn risk, providing product training, and collecting customer feedback for product improvement.

This role is for a Lead Development Representative (LDR) on a 4-month contract, focused on fueling the professional development program and driving productivity across the sales organization. The LDR will research and enrich contacts and accounts to reduce the administrative burden on sales teams, identify key decision-makers, gather business insights, and make targeted calls. The role emphasizes a clear path to promotion within the sales development team, with mentorship and structured KPIs. It requires coachability, attention to detail, drive for results, organizational skills, and strong communication foundations.