Zillow

Senior Machine Learning Engineer on the Agentic AI team at Zillow, focused on developing large-scale, fault-tolerant multimodal agentic experiences for millions of customers. The role involves designing interaction modes (Voice AI, Deep Research), pioneering evaluation frameworks, tracing systems, and safety guardrails, and converting emerging agentic paradigms into product innovation. It requires leading complex initiatives, bridging research and engineering, and distilling complex findings for diverse audiences.

Principal Machine Learning Engineer on the Agentic AI team to develop large-scale, fault-tolerant multimodal agentic experiences, design agent interaction modes (Voice AI, Deep Research), pioneer evaluation frameworks, tracing systems, and safety guardrails, and lead multi-team initiatives bridging research and engineering.

Principal Applied Scientist role focused on RL post-training for production models. Leads design and deployment of learning systems to shape model behavior, aligning with user value, safety, and business objectives. Involves supervised fine-tuning, preference modeling, RL-based alignment (RLHF, RLAIF, DPO), reward model development, and translating data into training signals. Partners with model/platform teams on training/evaluation efficiency and mentors other scientists.

Senior Applied Scientist on the Agentic AI team at Zillow, focusing on researching and developing advanced LLM-powered reasoning systems for real estate. The role involves prototyping, evaluating, and deploying agents capable of deep, multi-step reasoning, accurate tool use, and contextual decision-making, with a focus on improving reliability and quality through evaluation frameworks and post-training techniques.

The Principal Machine Learning Engineer on the Agentic AI team at Zillow will develop advanced multimodal foundational technologies, focusing on prototyping, evaluating, and deploying models into production. This role involves building multi-agent systems with deep reasoning, perception, and language understanding capabilities, leveraging frameworks like AgentSDK and LangChain/LangGraph. The engineer will also work with GenAI models, real-time voice APIs, and ensure high availability and low latency for AI services.

Distinguished Scientist role focused on defining and driving the technical vision for long-horizon, supervised agentic systems at Zillow. This involves designing agent architectures, memory and supervision frameworks, and learning strategies, leveraging Zillow's real-estate datasets to train and adapt agents for high-quality recommendations. The role requires expertise in LLM post-training, evaluation methods, and architecting systems for persistent memory, tool use, and multi-agent collaboration in a complex, regulated domain.

PhD Intern role focused on applied generative modeling and 3D computer vision, involving training and adapting large models for understanding homes and users. The role will tailor and evaluate computer vision and generative models, build workflows for multi-step tasks, and define success via domain-specific metrics, with opportunities for publication.

PhD intern role focused on foundational research in agentic AI systems, involving fine-tuning and reinforcement learning of LLMs for Zillow's domain, with the goal of shipping improved agentic AI workflows to power the Zillow Copilot experience.

PhD Research Intern role focused on training and adapting large models for Zillow's domain, including multimodal understanding, user modeling, and agentic workflows. The role involves research, prototyping, evaluation (offline and online), and collaboration with product and engineering teams, with opportunities for publication.

This role focuses on developing next-generation AI agents for a real estate exploration experience. The agents will be capable of reasoning, planning, and collaborating, utilizing large foundation models, conversational AI, LLMs, and multi-modal inference. Key research areas include personalized home exploration, conversational optimization with context management, and multi-modal collaboration systems integrating 3D computer vision and LLMs.

PhD intern role focused on adapting 2D/3D foundation models and building/evaluating 3D computer vision and generative models for Zillow's real estate domain. The role involves research, prototyping, rigorous evaluations, and potential publication, with a focus on representation learning and multimodal modeling for real-world problems.

The Shopping AI team at Zillow is looking for an Applied Scientist to drive the next generation of ranking, recommendation, and generative AI systems for Zillow's home-shopping experience. This role involves researching, designing, and deploying innovative machine learning models, including LLM-based retrieval and RAG-style systems, to improve user discovery and interaction with homes. The scientist will lead the full model lifecycle from ideation to deployment and monitoring, collaborating with cross-functional teams and leveraging large-scale data systems.

Machine Learning Engineer on the Agentic AI team, focusing on designing, building, and productionizing domain-specialized AI capabilities for Zillow's real estate experiences. The role involves advancing multi-step reasoning, structured synthesis, and tool-grounded intelligence for AI agents operating in live customer environments.

Zillow is seeking a remote PhD intern to develop cutting-edge evaluation methodologies for AI systems, focusing on creating robust, scalable metrics and frameworks for generative models across multiple modalities. The role involves research into novel metrics, self-improving assessment systems, privacy-preserving evaluation, and ethical fair housing evaluation for agentic systems.

Senior Product Manager to redefine the search, discovery, and evaluation landscape for StreetEasy's buying and renting marketplace. This role will modernize the core experience by integrating AI and deep personalization to create an exceptional end-to-end shopping journey, transforming behavioral signals into growth engines and precision agent matching.

The Principal Product Manager will lead the vision and strategy for the technology and intelligence layer powering Zillow Rentals' customer success engine. This role involves defining the roadmap for a unified support stack integrating platforms like Salesforce and Zendesk with AI agents and LLM-powered experiences, aiming to transition from reactive ticketing to a proactive, AI-first support model. Key responsibilities include leading the strategy and implementation of AI agents and LLM-powered self-service tools to increase support deflection and customer satisfaction, owning platform consolidation strategies, designing onboarding frameworks, and defining/monitoring key support metrics like AI accuracy.

The Connections AI team at Zillow is building intelligence and decisioning systems to help real estate agents and loan officers operate as a coordinated team. This role focuses on building foundational systems that convert behavioral, conversational, and operational signals into shared intelligence and actionable recommendations. The work involves real-time signal ingestion, data understanding, ranking, prediction, decisioning, and agentic execution, leveraging LLMs, agentic AI, and classical ML. The primary focus is on propensity, ranking, prediction, and decisioning systems, with selective use of Generative AI.

Senior Product Manager to lead AI platform and ecosystem capabilities for Follow Up Boss (Zillow Group), focusing on integrating AI into data, workflows, and integrations to create smarter, more personalized agent experiences. The role involves defining platform strategy, enabling AI assistants and workflows, shaping context and memory for AI, and partnering with engineering and AI/ML teams.

Senior Machine Learning Engineer to anchor the Agentic Data Foundations team, responsible for designing and building scalable, robust foundational infrastructure that empowers AI teams. The role involves architecting, deploying, and optimizing ML infrastructure, serving as a liaison between data platforms and applied AI teams, and mentoring engineers. Requires strong experience in ML fundamentals, agentic patterns, and large-scale data/ML infrastructure.

Senior Product Manager for Zillow's Search Intelligence team, focusing on evolving the home search experience. The role involves defining and driving strategy for core search experiences, integrating deterministic systems with probabilistic AI systems like semantic search and agentic workflows. Responsibilities include building personalized search experiences, developing agentic features, establishing AI evaluation frameworks, and partnering with engineering and data teams to ship scalable, high-performance AI-powered consumer experiences.

Senior Applied Scientist role focused on building and scaling ML-driven routing and allocation decision systems for Zillow's core marketplace. The role involves full lifecycle ownership of models, balancing customer experience with business value, and ensuring reliability, observability, and explainability in production systems.

Senior Machine Learning Engineer focused on building and shipping production ML models for Zillow's core user experience, including ranking, recommendations, search, and autocomplete. The role involves owning the full model lifecycle, from experimentation to deployment and monitoring, and pioneering the application of deep learning and LLMs to enhance the home shopping experience. Collaboration with cross-functional teams and contribution to ML infrastructure are key aspects.

Senior Applied Scientist role focused on developing and deploying machine learning and computer vision models for Zillow's rich media experiences, specifically for virtual home tours. The role involves framing and solving perception problems, building and iterating on models, developing evaluation pipelines, integrating models into production, and mentoring team members. Experience with real-world data, Python, deep learning frameworks, and shipping production ML systems is required.

Machine Learning Engineer at Zillow Shopping AI to build and own production ML systems for core user experiences like ranking, recommendations, search, and autocomplete. The role involves designing, building, and shipping new ML models, re-architecting ranking systems, owning the full model lifecycle, and pioneering generative AI/LLM applications. Collaboration with cross-functional teams and contribution to ML infrastructure are also key.

Senior Software Development Engineer role focused on Zillow's CoreTech, specifically the Developer Experience Delivery Engineering team. The role involves designing, building, and operating CI/CD platforms, cloud infrastructure (AWS), and developer tools. A key aspect is applying AI to improve platform operations, triage, and decision-making, as well as optimizing developer productivity. The role requires expertise in cloud infrastructure, IaC, CI/CD, and practical experience with AI in engineering workflows.

This Principal Security Engineer role focuses on embedding security into Zillow's applications, cloud environments, and AI-enabled systems. The role involves leading security assessments, identifying vulnerabilities, strengthening cloud security, and driving AI security initiatives by establishing guardrails and secure design patterns for AI systems. It also includes assessing AI-specific risks like data exposure and model abuse, and improving AI security tooling.

Director of Engineering leading teams focused on Zillow's For Sale Home Details Page and listing evaluation experiences. The role involves shaping customer-facing products that leverage listing data, media, personalization, and AI capabilities to help customers understand and evaluate homes. It requires strong technical judgment, people leadership, and cross-functional partnership to drive engineering strategy and execution for AI-powered shopping and evaluation experiences.

Art Director role at Zillow focusing on leading visual concepting and art direction for integrated campaigns, leveraging Generative AI tools to accelerate ideation and scale creative output. The role emphasizes cultural resonance, high-fidelity design, and collaboration within an in-house creative agency.

Designer role at Zillow's in-house creative agency, Studio Z, focusing on visual concepts and executions for product and marketing experiences. The role involves crafting brand experiences, leveraging modern toolkits, and partnering with other creatives. A key responsibility is implementing Generative AI tools to visualize concepts and ideate at scale, requiring experience and interest in using these tools to accelerate the design process.

Senior Data Scientist to build and scale machine learning and decision systems for Zillow's marketplace, focusing on routing, allocation, and model evaluation to improve transparency, fairness, and reliability.

Senior Business Intelligence Analyst role focused on shaping strategy for Zillow's Preferred Seller business by translating complex data into clear recommendations and measurable action. This role partners across Product, Operations, Sales, Marketing, and Finance to identify growth opportunities, improve conversion and operational performance, and shape reporting, forecasting, and insights. Responsibilities include defining and tracking key metrics, owning business reporting and forecasts, leading A/B tests, uncovering trends, and working with stakeholders to build scalable datasets and analytic solutions. The role also involves designing visualizations, providing thought leadership, and mentoring junior analysts. Experience with AI-powered tools and LLMs to improve analytical workflows is mentioned as a plus.

Product Manager for Accounting systems at Zillow, focusing on enhancing revenue recognition, audit/compliance, and enabling AI-assisted accounting operations. The role involves defining product vision, translating business needs into requirements, and driving adoption of AI/automation to improve financial operations within a highly controlled environment.

Principal Product Manager for Zillow Home Loans' Mortgage Operating System. This role defines the vision and strategy for a unified platform that consolidates CRM, production, and communication capabilities, aiming to improve operational work prioritization and completion. It also lays the foundation for AI capabilities like automated workflow execution, intelligent co-pilots, and voice agents, focusing on human and AI collaboration.

Senior Product Manager for Data Orchestration at Zillow, focusing on defining how applications and AI agents securely and reliably access and compose data and capabilities across the enterprise. The role involves owning strategy and execution for MCP Gateway and ZG Graph, establishing access patterns, authentication, authorization, and operational excellence for foundational infrastructure that supports AI workflows.

Senior Software Engineer to build the next generation of Zillow's analytics and insights platform, focusing on AI-powered analytical experiences and AI-enabled workflows. The role involves developing systems for data discovery, understanding, and usage, and applying LLMs to improve usability and productivity within product and developer workflows.

Director of GTM Enablement for Zillow's Agent Sales organization, focusing on an AI-first enablement strategy. This role involves defining and executing enablement roadmaps, managing onboarding and training programs, optimizing the enablement tech stack (Highspot, Gong), and partnering with AI teams to identify and scale AI use cases for sales enablement. The primary goal is to improve sales productivity and revenue through AI-driven tools and methodologies.

This role is for a Principal Service Designer at Zillow Home Loans, focusing on shaping the customer experience for home buying and financing. The role involves leading experience strategy and service design, working across product, engineering, marketing, data science, and operations. A key aspect is building and implementing agentic AI capabilities for service design and operating standards, and exploring AI-enabled tools to enhance design practices. While AI is mentioned as a tool and a capability to build, the core function of the role is product and service design within the fintech domain, not direct AI/ML model development.

Director of Experience Design for StreetEasy, leading design, research, and content design for buying, selling, and renting experiences. The role involves shaping customer experiences across platforms, partnering with leadership, and guiding the team in exploring and adopting AI-enabled workflows, including prototyping, content generation, and the design of AI-powered product experiences like personalization and recommendations. Experience designing AI-powered or algorithmically driven experiences is required.

The Principal Product Designer will own the end-to-end design for key 3D and rich media experiences, translating cutting-edge AI and computer vision into intuitive consumer products. This role involves close collaboration with Product, Engineering, and Science to influence technical direction and deliver immersive experiences.

Manager for eCommerce Payments team at Zillow, overseeing program managers and analysts. Focuses on planning, coordination, and delivery of billing and payments initiatives, partnering with various teams. Requires strong experience in billing/payments domain, program management, and leveraging data/AI tools for decision-making. Critical to have deep familiarity with enterprise billing ecosystems and merchant services.

This role focuses on developing and executing marketing strategies across paid channels, leveraging AI-enabled media activation and AI-driven optimization strategies to maximize media effectiveness and drive brand awareness and business impact. It involves translating business objectives into media plans, managing campaign budgets, and analyzing performance data.

Manager, Product Management for Zillow's Traffic team, focusing on SEO and Generative Engine Optimization (GEO) to grow organic visits and AI search visibility. The role involves leading a team of product managers, setting roadmap direction, driving content integration strategy, and partnering with engineering to ship changes. Emphasis on experimentation and collaboration to improve AI visibility and presence in AI model learning.

Software-first leader to evolve a database platform engineering team into a modern, self-service, automation-first organization. The role involves setting technical strategy, growing talent, and partnering with product, analytics, AI, and security teams to build reliable data foundations. Emphasis on improving developer experience, reliability, security, and cost efficiency using modern tooling and AI-assisted workflows.

Product Manager for Zillow's touring and connections team, focusing on connecting homebuyers with agents to tour properties and facilitate the home buying process. The role involves identifying customer problems, defining product strategy, analyzing data, and coordinating across teams. Requires experience in product management, strong analytical skills, and curiosity about AI and emerging technologies for prototyping and discovery.

This role is for a Principal Technical Program Manager within Zillow's Data, Engineering, Science & Analytics (DESA) organization. The TPM will own complex, cross-organizational data and AI programs, acting as a strategic advisor and execution partner to leadership. Responsibilities include translating strategy into programs, managing programs spanning analytics, data engineering, data platform, experimentation, and AI enablement, and serving as a liaison between DESA and partner organizations. The role requires deep technical program leadership, strategic thinking, and strong communication skills to drive impact at scale.

Senior Technical Program Manager (P4) on the Follow Up Boss (FUB) & Partner team at Zillow. Leads cross-functional technical and product programs spanning multiple teams and quarters, focusing on large, ambiguous initiatives including platform infrastructure, AI capabilities, partner integrations, and customer experiences. Partners with Engineering and Data Science to deliver AI/ML-enabled capabilities end-to-end, including model integration, experimentation, evaluation, rollout strategies, and post-launch monitoring, while ensuring responsible AI practices and quality measurement.

Principal Technical Program Manager to lead large, cross-organizational programs that modernize and scale CRM, communications, and workflow platforms, introduce AI-powered capabilities, and improve reliability and performance. The role involves strategy and execution, bridging product and engineering, driving operational excellence, and influencing senior leaders.

Senior Data Scientist at Zillow supporting customer communication platforms. Responsibilities include leading the design, development, and maintenance of WBR dashboards, analyzing complex datasets for performance insights, designing and executing A/B tests, building basic predictive or heuristic models for personalization and governance, and collaborating with data engineering and product teams. The role requires strong statistical concepts, experimental design, A/B testing, causal inference, SQL, Python/R, and data visualization tools.

Client Engineer role focused on supporting, maintaining, and advancing internal collaboration and productivity platforms. Responsibilities include technical support, automation scripting, configuration, optimization, and staying updated on industry trends, including AI tools. The role emphasizes user experience and collaboration.

Senior Software Development Engineer on the Housing Trends Data Engineering team at Zillow. This role focuses on building and maintaining data pipelines and systems to process large-scale datasets for housing market indicators, forecasts, and insights. The engineer will collaborate with data science and ML teams, implement feature stores, and support the deployment of ML models into production.