Zillow

Senior Product Manager to redefine the search, discovery, and evaluation landscape for StreetEasy's buying and renting marketplace. This role will modernize the core experience by integrating AI and deep personalization to create an exceptional end-to-end shopping journey, transforming behavioral signals into growth engines and precision agent matching.

The Principal Product Manager will lead the vision and strategy for the technology and intelligence layer powering Zillow Rentals' customer success engine. This role involves defining the roadmap for a unified support stack integrating platforms like Salesforce and Zendesk with AI agents and LLM-powered experiences, aiming to transition from reactive ticketing to a proactive, AI-first support model. Key responsibilities include leading the strategy and implementation of AI agents and LLM-powered self-service tools to increase support deflection and customer satisfaction, owning platform consolidation strategies, designing onboarding frameworks, and defining/monitoring key support metrics like AI accuracy.

Senior Product Manager to lead AI platform and ecosystem capabilities for Follow Up Boss (Zillow Group), focusing on integrating AI into data, workflows, and integrations to create smarter, more personalized agent experiences. The role involves defining platform strategy, enabling AI assistants and workflows, shaping context and memory for AI, and partnering with engineering and AI/ML teams.

Senior Product Manager for Zillow's Search Intelligence team, focusing on evolving the home search experience. The role involves defining and driving strategy for core search experiences, integrating deterministic systems with probabilistic AI systems like semantic search and agentic workflows. Responsibilities include building personalized search experiences, developing agentic features, establishing AI evaluation frameworks, and partnering with engineering and data teams to ship scalable, high-performance AI-powered consumer experiences.

Senior Business Intelligence Analyst role focused on shaping strategy for Zillow's Preferred Seller business by translating complex data into clear recommendations and measurable action. This role partners across Product, Operations, Sales, Marketing, and Finance to identify growth opportunities, improve conversion and operational performance, and shape reporting, forecasting, and insights. Responsibilities include defining and tracking key metrics, owning business reporting and forecasts, leading A/B tests, uncovering trends, and working with stakeholders to build scalable datasets and analytic solutions. The role also involves designing visualizations, providing thought leadership, and mentoring junior analysts. Experience with AI-powered tools and LLMs to improve analytical workflows is mentioned as a plus.

Product Manager for Accounting systems at Zillow, focusing on enhancing revenue recognition, audit/compliance, and enabling AI-assisted accounting operations. The role involves defining product vision, translating business needs into requirements, and driving adoption of AI/automation to improve financial operations within a highly controlled environment.

Principal Product Manager for Zillow Home Loans' Mortgage Operating System. This role defines the vision and strategy for a unified platform that consolidates CRM, production, and communication capabilities, aiming to improve operational work prioritization and completion. It also lays the foundation for AI capabilities like automated workflow execution, intelligent co-pilots, and voice agents, focusing on human and AI collaboration.

Senior Product Manager for Data Orchestration at Zillow, focusing on defining how applications and AI agents securely and reliably access and compose data and capabilities across the enterprise. The role involves owning strategy and execution for MCP Gateway and ZG Graph, establishing access patterns, authentication, authorization, and operational excellence for foundational infrastructure that supports AI workflows.

Director of GTM Enablement for Zillow's Agent Sales organization, focusing on an AI-first enablement strategy. This role involves defining and executing enablement roadmaps, managing onboarding and training programs, optimizing the enablement tech stack (Highspot, Gong), and partnering with AI teams to identify and scale AI use cases for sales enablement. The primary goal is to improve sales productivity and revenue through AI-driven tools and methodologies.

This role is for a Principal Service Designer at Zillow Home Loans, focusing on shaping the customer experience for home buying and financing. The role involves leading experience strategy and service design, working across product, engineering, marketing, data science, and operations. A key aspect is building and implementing agentic AI capabilities for service design and operating standards, and exploring AI-enabled tools to enhance design practices. While AI is mentioned as a tool and a capability to build, the core function of the role is product and service design within the fintech domain, not direct AI/ML model development.

Director of Experience Design for StreetEasy, leading design, research, and content design for buying, selling, and renting experiences. The role involves shaping customer experiences across platforms, partnering with leadership, and guiding the team in exploring and adopting AI-enabled workflows, including prototyping, content generation, and the design of AI-powered product experiences like personalization and recommendations. Experience designing AI-powered or algorithmically driven experiences is required.

The Principal Product Designer will own the end-to-end design for key 3D and rich media experiences, translating cutting-edge AI and computer vision into intuitive consumer products. This role involves close collaboration with Product, Engineering, and Science to influence technical direction and deliver immersive experiences.

Manager for eCommerce Payments team at Zillow, overseeing program managers and analysts. Focuses on planning, coordination, and delivery of billing and payments initiatives, partnering with various teams. Requires strong experience in billing/payments domain, program management, and leveraging data/AI tools for decision-making. Critical to have deep familiarity with enterprise billing ecosystems and merchant services.

Manager, Product Management for Zillow's Traffic team, focusing on SEO and Generative Engine Optimization (GEO) to grow organic visits and AI search visibility. The role involves leading a team of product managers, setting roadmap direction, driving content integration strategy, and partnering with engineering to ship changes. Emphasis on experimentation and collaboration to improve AI visibility and presence in AI model learning.

Product Manager for Zillow's touring and connections team, focusing on connecting homebuyers with agents to tour properties and facilitate the home buying process. The role involves identifying customer problems, defining product strategy, analyzing data, and coordinating across teams. Requires experience in product management, strong analytical skills, and curiosity about AI and emerging technologies for prototyping and discovery.

This role is for a Principal Technical Program Manager within Zillow's Data, Engineering, Science & Analytics (DESA) organization. The TPM will own complex, cross-organizational data and AI programs, acting as a strategic advisor and execution partner to leadership. Responsibilities include translating strategy into programs, managing programs spanning analytics, data engineering, data platform, experimentation, and AI enablement, and serving as a liaison between DESA and partner organizations. The role requires deep technical program leadership, strategic thinking, and strong communication skills to drive impact at scale.

Senior Technical Program Manager (P4) on the Follow Up Boss (FUB) & Partner team at Zillow. Leads cross-functional technical and product programs spanning multiple teams and quarters, focusing on large, ambiguous initiatives including platform infrastructure, AI capabilities, partner integrations, and customer experiences. Partners with Engineering and Data Science to deliver AI/ML-enabled capabilities end-to-end, including model integration, experimentation, evaluation, rollout strategies, and post-launch monitoring, while ensuring responsible AI practices and quality measurement.

Principal Technical Program Manager to lead large, cross-organizational programs that modernize and scale CRM, communications, and workflow platforms, introduce AI-powered capabilities, and improve reliability and performance. The role involves strategy and execution, bridging product and engineering, driving operational excellence, and influencing senior leaders.

This role serves as a compliance partner for Zillow Home Loans, translating regulatory requirements into system behavior and ensuring compliant product launches. It involves pre-launch testing, post-launch validation, analyzing data, and recommending system-level fixes. The role will leverage data analytics, automation, and AI-enabled tools to scale compliance oversight.

Sales Executive role focused on acquiring partnerships with property management companies for Zillow's rental advertising platform. Responsibilities include driving new business, managing the sales cycle, and meeting sales quotas. Requires experience in B2B sales and proficiency with CRM tools.

This role manages and scales the systems, tools, and programs that support sales execution for Zillow Rentals. It involves partnering with various teams to improve workflows, reporting accuracy, and tool adoption, focusing on maintaining system health, user support, and driving efficiency through system and workflow improvements.

This is an Account Executive role focused on selling real estate transaction management software. The role involves driving new business revenue, presenting software solutions, and managing the sales cycle. It requires prior software sales experience and proficiency with sales technology stacks.

This role focuses on preparing, reviewing, and re-disclosing loan documents for mortgage applications, ensuring accuracy, timeliness, and compliance with federal and state regulations like TRID and RESPA. It involves managing a pipeline of loans, resolving discrepancies, and partnering with internal teams and customers.

Sales Manager for Zillow's Rentals business, responsible for leading a national sales team, driving sales productivity, fostering client partnerships, and achieving revenue growth targets. This role focuses on team development, strategy implementation, and market expansion within the rental property sector.

This role is for a Mortgage Loan Officer at Zillow Home Loans, focusing on originating purchase mortgage loans. It involves guiding borrowers from application to closing, managing a pipeline, and leveraging Zillow's technology and tools. The role can be in a high-volume, lead-driven environment or a consultative, market-based model, emphasizing customer experience, compliance, and performance metrics within the FinTech division.

Zillow is hiring a Remote Mortgage Loan Officer in Connecticut to originate purchase mortgage loans. This role involves guiding borrowers from application to closing, converting leads into funded loans, building relationships with clients and agents, managing a pipeline, and utilizing Zillow's technology and tools. The position offers a choice between a high-volume, lead-driven team or a consultative, market-based model, with a focus on performance metrics and customer service.

This role is for a Mortgage Loan Officer at Zillow Home Loans, a FinTech division. The role involves originating and managing purchase mortgage loans from application through closing, converting leads into funded loans, building relationships with customers and agents, and managing a pipeline. It requires strong sales, client service, and organizational skills, along with proficiency in CRM and loan origination systems. The role is remote within Iowa and requires active mortgage origination experience and licensing.

This role is for a Mortgage Loan Officer at Zillow Home Loans, a FinTech division. The role involves originating and managing purchase mortgage loans from application through closing, converting leads into funded loans, building relationships with customers and agents, and managing a pipeline. Success relies on responsiveness, execution, and performance in a structured, metrics-driven environment, supported by Zillow's technology and brand. The role requires adherence to compliance, market trends, and licensing requirements. It also involves using Zillow's CRM and loan origination systems.

This role is for a Mortgage Loan Officer at Zillow Home Loans, a FinTech division focused on revolutionizing the home financing experience. The officer will originate and manage purchase mortgage loans from application through closing, ensuring compliance and delivering a high-quality customer experience. The role can be in a high-volume, lead-driven, phone-based environment or a consultative, market-based model focusing on building partnerships with Zillow Preferred Agents. Success relies on responsiveness, execution, and performance within a structured, metrics-driven organization, supported by Zillow's technology and brand.

Zillow is hiring a Remote Mortgage Loan Officer in West Virginia to originate and manage purchase mortgage loans. The role involves guiding borrowers from first contact through funding, leveraging Zillow's technology and brand, and working within either a high-volume, lead-driven environment or a consultative, market-based model. Responsibilities include converting leads, building relationships, managing pipelines, and ensuring compliance with lending regulations.

Zillow is hiring a Remote Mortgage Loan Officer for their Arkansas team. This role focuses on originating purchase mortgage loans, guiding borrowers from application to closing, and delivering a high-quality customer experience. The role involves working in either a high-volume, digitally driven environment or a consultative, market-based model, leveraging Zillow's technology and brand. Responsibilities include managing pipelines, meeting metrics, and partnering with internal teams. Requires 3+ years of mortgage origination experience and active NMLS licensing.

Senior Manager role focused on Sales Product Enablement, leading a team to develop and deliver programs, content, and tools that improve sales effectiveness and drive GTM priorities. This role involves scoping problems, designing solutions, creating enablement content, measuring adoption, and collaborating with Product, Marketing, and Sales Operations.

Product Manager for Zillow's Agent Performance team, focusing on scaling systems for managing individual agent performance and driving conversion. This role involves defining strategy, designing tools and incentives, and collaborating across teams to improve customer experience and agent engagement.

This role focuses on Sales Strategy and Go-to-Market (GTM) Operations for Zillow's Agent Sales organization. Responsibilities include sales segmentation, territory planning, coverage design, performance management, and GTM execution. The ideal candidate has experience in Sales or GTM Strategy and Operations, strong analytical problem-solving skills, and the ability to translate strategic recommendations into operational plans.

Zillow is hiring a Remote Mortgage Loan Officer in Maryland to originate and manage purchase mortgage loans from application through closing. The role involves converting company-provided purchase opportunities into funded loans, building relationships with customers and agents, managing a pipeline, and leveraging Zillow's CRM and loan origination systems. Success relies on responsiveness, execution, and performance in a structured, metrics-driven organization, with a focus on delivering a best-in-class customer experience.

Zillow is hiring a Remote Mortgage Loan Officer in Washington DC. This role focuses on originating purchase mortgage loans, guiding borrowers from application to closing, and delivering a high-quality customer experience. The role operates in either a high-volume, lead-driven environment or a consultative, market-based model, leveraging Zillow's technology and platform. Responsibilities include managing pipelines, meeting metrics, and ensuring compliance.

Zillow is hiring a Remote Mortgage Loan Officer in Virginia to originate and manage purchase mortgage loans. The role involves guiding borrowers from first contact through funding, leveraging Zillow's technology and brand, and working within either a high-volume, lead-driven environment or a consultative, market-based model. Success relies on responsiveness, execution, and performance in a metrics-driven organization.

Zillow is hiring a Remote Mortgage Loan Officer in Tennessee to originate and manage purchase mortgage loans from application through closing. The role involves converting company-provided purchase opportunities into funded loans, building relationships with customers and agents, managing a pipeline, and leveraging Zillow's technology and tools. Success is driven by responsiveness, execution, and performance in a structured, metrics-driven organization. The role requires 3+ years of mortgage origination experience with a strong emphasis on purchase transactions and active NMLS Loan Originator licensing.

This role is a Mortgage Loan Officer at Zillow Home Loans, a FinTech division. The primary responsibilities include originating and managing purchase mortgage loans from application through closing, converting company-provided purchase opportunities into funded loans, and building relationships with customers and Zillow Preferred Agents. The role requires adherence to compliance, meeting productivity metrics, and leveraging Zillow's CRM and loan origination systems. Success is driven by responsiveness, execution, and performance in a structured, metrics-driven organization. The role also involves staying current on market trends and regulatory requirements, and maintaining active licensing.

Zillow is hiring a Remote Mortgage Loan Officer for their FinTech division in Georgia. The role involves originating and managing purchase mortgage loans from application through closing, converting company-provided opportunities into funded loans, and building relationships with customers and partners. Success relies on responsiveness, execution, and performance in a structured, metrics-driven organization, leveraging Zillow's technology and brand. The role requires 3+ years of mortgage origination experience, active NMLS licensing, and proficiency in CRM and loan origination systems. The company emphasizes a customer-centric approach and adherence to regulatory requirements.

This role is a Mortgage Loan Officer at Zillow Home Loans, a FinTech division. The role focuses on originating and managing purchase mortgage loans, converting leads into funded loans, building relationships with customers and agents, and managing a pipeline using Zillow's CRM and loan origination systems. Success is measured by responsiveness, execution, and performance in a structured, metrics-driven environment. The role requires mortgage origination experience and relevant licensing.

This is a Mortgage Loan Officer role within Zillow's FinTech division, focused on originating and managing purchase mortgage loans. The role involves guiding borrowers through the financing process, converting leads into funded loans, building relationships with clients and agents, and managing a pipeline using Zillow's technology tools. Success is driven by responsiveness, execution, and performance in a metrics-driven environment. The role requires adherence to compliance and regulatory requirements within the mortgage industry.

Zillow Home Loans is seeking a purchase-focused Mortgage Loan Officer for their FinTech division in New Mexico. The role involves originating and managing home loans from application through closing, converting company-provided purchase opportunities into funded loans, and building relationships with customers and Zillow Preferred Agents. Success relies on responsiveness, execution, and performance in a structured, metrics-driven organization, leveraging Zillow's technology and brand. The role requires 3+ years of mortgage origination experience, active NMLS licensing, and proficiency with CRM and LOS systems. The position is remote within New Mexico and involves originating loans in either a high-volume, phone-based environment or a relationship-based model.

Zillow is hiring a Remote Mortgage Loan Officer in Colorado to originate and manage purchase mortgage loans from application through closing. The role involves converting company-provided purchase opportunities into funded loans, building relationships with customers and partners, managing a pipeline, and leveraging Zillow's CRM and loan origination systems. Success is driven by responsiveness, execution, and performance in a structured, metrics-driven organization. The role requires 3+ years of mortgage origination experience with a focus on purchase transactions and active NMLS licensing.

Zillow is hiring a Remote Mortgage Loan Officer in Nevada to originate and manage purchase mortgage loans. The role involves guiding borrowers from application to closing, converting leads into funded loans, building relationships with customers and agents, and managing a pipeline using Zillow's technology. The position requires 3+ years of mortgage origination experience, active NMLS licensing, and the ability to work remotely from Nevada. Compensation includes base pay and incentive compensation.

This role is for a Mortgage Loan Officer at Zillow Home Loans, focusing on originating purchase mortgage loans. It involves guiding borrowers from application to closing, managing a pipeline, and leveraging Zillow's technology and CRM systems. The role can be in a high-volume, lead-driven environment or a consultative, market-based model, emphasizing customer experience, compliance, and performance metrics within the FinTech division.

Zillow is seeking a purchase-focused Mortgage Loan Officer to originate home loans for customers within Zillow's ecosystem. The role involves guiding borrowers from first contact through funding, delivering a high-quality customer experience, and managing a pipeline. Candidates will work in either a high-volume, digitally driven environment or a relationship-based, market-focused model, leveraging Zillow's technology and brand. The position requires strong sales, client service, and pipeline management skills, along with relevant mortgage origination experience and licensing.

Zillow is hiring a Remote Mortgage Loan Officer in Arizona to originate and manage purchase mortgage loans. This role involves guiding borrowers from first contact through funding, converting company-provided purchase opportunities, and building relationships with customers and partners. The position utilizes Zillow's technology and operates within a structured, metrics-driven environment, with potential for both high-volume and relationship-based models. The role requires strong sales, client service, and pipeline management skills, along with mortgage origination experience and relevant licensing.

Zillow is seeking a purchase-focused Mortgage Loan Officer to originate home loans for customers within Zillow's ecosystem. The role involves guiding borrowers from initial contact to funding, delivering a high-quality customer experience, and managing a pipeline in either a high-volume, digitally driven environment or a consultative, market-based model. Success relies on responsiveness, execution, and performance within a structured, metrics-driven organization, supported by Zillow's technology and brand.

Zillow is hiring a remote Mortgage Loan Officer in Kansas to originate and manage purchase mortgage loans from application through closing. The role involves converting company-provided purchase opportunities into funded loans, building relationships with customers and agents, managing a pipeline, and leveraging Zillow's technology and tools. Success is driven by responsiveness, execution, and performance in a structured, metrics-driven organization. The role requires 3+ years of mortgage origination experience, active NMLS licensing, and proficiency with CRM and LOS systems.