New AI postings mentioning Customer Service AI per week — 113 total over 11 weeks.
182 active AI roles across 50 companies mention Customer Service AI. Category: Applied ML Domains.
Customer Service AI is a skill in the "Applied ML Domains" category. It currently appears in 182 active AI roles across 50 companies in our index.
The top employers with active AI roles mentioning Customer Service AI are: Capital One (34), Salesforce (30), Intercom (21), Amazon (11), Cresta (8).
Over the last 11 weeks, 113 new AI postings mentioned Customer Service AI. Demand is rising — up 133% in the last four weeks compared to the earliest four weeks in the window.
Roles requiring Customer Service AI are concentrated in: agents (60%), serving infrastructure (26%), application (9%). These stages follow a seven-stage AI lifecycle from data preparation through to shipped product.
Job postings that mention Customer Service AI most often also require: Agentic Systems, Large Language Models (LLMs), Content Generation, Python, Machine Learning.
9 AI roles requiring this skill.
| Company | Title | Sector | AI score | Stage |
|---|---|---|---|---|
| Cresta | Senior Machine Learning Engineer - Voice Experience | Vertical AI | 9 | L2 |
| Decagon | Engineering Manager, Agents | Vertical AI | 8 | L4 |
| Cresta | Forward Deployed Product Manager - AI Agent (EMEA) | Vertical AI | 8 | L4 |
| Cresta | Machine Learning Engineering Intern | Vertical AI | 8 | L4 |
| Cresta | Conversation Design Intern (Customer Success) | Vertical AI | 7 | L2 |
| Cresta | AI Quality Assurance Intern | Vertical AI | 7 | L5 |
| Cresta | Senior Software Engineer, Backend (AI Agent Integrations) | Vertical AI | 7 | L4 |
| Cresta | Senior Software Engineer, Backend (AI Agent Runtime) | Vertical AI | 7 | L4 |
| Cresta | Software Engineer Intern | Vertical AI | 7 | L4 |