Airbnb
Consumer · Travel marketplace
- HQ
- San Francisco, US
- Founded
- 2008
- Size
- 7,000+
- Funding
- Public (ABNB)
- Website
- airbnb.com
- Blog
- medium.com
Products
Airbnb currently has 36 active job listings related to Artificial Intelligence. The majority of these roles, 64%, are focused on the agents stage, with application stage roles making up another 22%. The top function for these positions is Engineering, followed by Product. Frequent tech tags include agent_orchestration, llm_observability, and model_serving, suggesting a focus on building and managing AI systems.
Currently tracking 22 active AI roles, with 106 new openings in the last 4 weeks. Primary focus: Agent · Engineering. Salary range $117k–$310k (avg $214k).
Consumer · Travel marketplace
Airbnb currently has 40 active AI-related roles in our index. The most common open titles are: (Contract) Senior Data Scientist, Platform Inference - MarTech DS Measurement, Lead Analyst, Advanced Analytics, Lead, Advanced Analytics, Hosting Services (Brazil) , Lead, Advanced Analytics, Hosting Services (Mexico), Machine Learning Engineer, Community Support Engineering. Most positions are in Engineering and Product.
Airbnb's active AI hiring is concentrated in: agents (60%), application (28%), evaluation (5%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Airbnb is hiring AI talent in: United States (29 roles), China (4 roles), Brazil (4 roles), India (3 roles).
Job postings at Airbnb most frequently mention: Machine Learning, System Design, Market & Technology Trend Analysis, Statistics, Large Language Models (LLMs).
In the past 30 days, Airbnb has posted 20 new AI-related roles. That is a +54% change versus the prior 30 days (13 → 20).
| Title | Stage | AI score |
|---|---|---|
| Product Manager, Search Product Manager for Airbnb's Search, focusing on next-generation AI capabilities like natural language and conversational search, intelligent ranking, and semantic search to improve guest experience and conversion. | Ship | 7 |
| Staff Platform Manager, Quality This role is for a Staff Platform Manager focused on quality tooling for support operations. The core responsibility is to own the strategy, roadmap, and execution of tools that evaluate and improve agent performance, including automated quality evaluation and understanding AI-powered products. The role involves deep partnership with engineering to drive model improvements and evaluation frameworks, ensuring high-quality, fit-for-purpose tools for QAs and other operational users. | Eval Gate |
| 7 |
| Product Manager, Relevance and Personalization Product Manager for Airbnb's Relevance and Personalization team, focusing on AI systems that connect guests to listings and personalize the travel experience. The role involves setting strategy, driving roadmap execution, and partnering with ML engineers and researchers to ship products at global scale. | Ship | 7 |
| Staff Platform Manager, Airfam Products Product Manager for Airbnb's internal digital headquarters (Airfam Products), focusing on employee experience, AI-powered productivity, and organizational knowledge. This role will define product vision, strategy, and roadmap for internal products like One Airbnb, Chrome Tab, and Awedience, collaborating with engineering, design, and data science to ship features and evaluate new product opportunities, including AI integration. | Ship | 5 |
| Senior Growth Marketing Lead, Engagement Senior Growth Marketing Lead, Engagement at Airbnb, focusing on lifecycle strategy and execution for membership and incentive programs. This role leverages insights, data, and ML/AI-based decisioning to personalize guest journeys primarily through email and push notifications. It involves partnering with various teams including Data Science and Product to optimize campaigns and drive top-line impact. | — | 5 |
| Lead Advanced Analytics, Guest Product Lead Advanced Analytics role for Airbnb's Guest Product team, focusing on data analysis, experimentation, statistical modeling, and developing reporting tools to drive product and strategic decisions. Requires strong analytical and communication skills, with experience in A/B testing and AI-assisted analytics. | — | 5 |
| Product Manager, Services Product Manager for Airbnb's new Guest Services business line, focusing on defining and launching services that enhance the guest experience. This role involves end-to-end product ownership, from strategy and roadmap to shipping and iteration, with a strong emphasis on user obsession, data-driven decisions, and cross-functional collaboration. The role requires experience in taking 0->1 product ideas to scale and leveraging AI tools for prototyping. | — | 5 |
| Product Manager, Incubations Product Manager for Airbnb's incubation machine, focused on rapidly testing and launching new business ideas that extend beyond core stays. The role involves owning product work across multiple incubation tracks, designing and piloting MVPs, and making data-driven recommendations. Requires strong consumer product management experience, ability to operate in ambiguity, and excellent cross-functional collaboration. | — | 5 |
| Sr Social Measurement Lead Senior Social Measurement Lead at Airbnb to build and own the social media measurement strategy for global marketing and comms teams. This role involves defining measurement frameworks, leading test-and-learn agendas, driving insights, and applying AI to enhance analytical depth and speed. The candidate will partner with various teams to understand social media's impact on business outcomes and guide strategic decisions. | — | 5 |
| Senior Platform Manager, Trust and Safety Product Manager for Airbnb's Trust and Safety team, focusing on reducing safety incidents by building machine learning models and defenses. The role involves defining product strategy, managing roadmaps, and leading cross-functional teams to deliver safety products and platforms. | Ship | 5 |
| Staff Platform Manager, Payments Risk Product Manager for Airbnb's Payments Risk domain, focusing on the post-transaction dispute lifecycle. The role involves owning the product strategy, roadmap, and execution for chargeback processing, representments, pre-arbitration, proactive dispute prevention, and on-platform resolution experiences. Key responsibilities include partnering with engineering and data science to improve dispute decisioning models, building proactive prevention capabilities, and developing scalable infrastructure for new payment methods and product verticals. The role requires experience integrating Gen AI and leveraging ML and external signals to reduce losses while balancing customer experience and marketplace trust. | Agent | 5 |
| Process Risk and Compliance Operations Manager This role is responsible for the strategic design and evolution of risk frameworks, risk registry, and executive risk narratives for Community Support, with a strong focus on AI risk governance. The role will partner closely with the Insider Threat program, manage systemic root cause resolution, and serve as a risk steward for AI systems touching Community Support. It requires asking the right questions of technical teams, interpreting outputs, and ensuring AI-driven processes are governed with rigor. This is a product-focused role within enterprise AI, focused on the governance and risk aspects of AI systems in a regulated environment. | Ship | 5 |
| Strategic Sourcing, Manager - Engineering & Infrastructure This role is for a Strategic Sourcing Manager focused on Engineering & Infrastructure at Airbnb. The primary function is to develop and execute sourcing strategies for technology capabilities, including enterprise SaaS, data platforms, and emerging AI technologies. A key aspect of the role involves integrating AI and automation into procurement workflows to enhance market intelligence, supplier analysis, and decision-making. While the role interacts with AI technologies and uses AI tools, it does not involve building or shipping AI models or agents. | — | 5 |
| Staff Program Manager, Technical Education The Staff Program Manager, Technical Education will play a key role in executing various technical learning programs including our Engineering Education programs that currently focus on AI Education, and other engineering and data education programming. The ideal candidate is confident in their ability to develop scalable learning experiences that drive overall growth and development for our technical audience. | — | 5 |
| Product Manager, Passport Product Manager to lead a new, ambitious, cross-company initiative from early idea to global launch, impacting discovery, booking, payments, trust, support, and brand. The role involves defining vision and roadmap, making prioritization calls, partnering with various teams, and launching in stages. | — | 0 |
| Lead Counsel, Community Trust Lead Counsel, Community Trust at Airbnb to provide legal support and counseling on fraud and safety defenses and enforcement, community support, law enforcement operations, global crisis management and disaster response. This role requires 12-15 years of experience in litigation, risk mitigation, fraud and safety, law enforcement operations, and global policy application. Experience with AI/ML models is a plus. | — | 0 |
| Product Manager, Discounts & Promotions Product Manager for Discounts & Promotions at Airbnb, focusing on developing and launching pricing tools and promotional campaigns for hosts. This role involves owning the product roadmap, designing promotional mechanics, architecting a programmatic promotions engine, and leveraging data science and analytics to drive host earnings and marketplace competitiveness. The position requires extensive product management experience, particularly in marketplaces with pricing and promotions, and a strong ability to use data to support product strategy. | — | 0 |
| Programs & Business Operations Lead This role focuses on driving strategic business growth for Airbnb's Experiences, owning demand strategy and leading cross-functional programs. It requires strong analytical skills, operational excellence, and the ability to translate data into actionable plans to enhance business performance and scale globally. The role involves collaborating with various teams, managing stakeholders, and innovating to achieve business outcomes. | — | 0 |
| Senior Product Program Manager, Roadmap Planning & Program Management Senior Product Program Manager at Airbnb responsible for roadmap planning and program management, driving the delivery of priority products and shaping the company's future through cross-functional collaboration. | — | 0 |
| Product Program Manager, Roadmap Planning & Program Management Product Program Manager at Airbnb responsible for roadmap planning and program management, driving the delivery of priority products and providing executive visibility. This role involves cross-functional collaboration with design, product marketing, engineering, and other teams to ensure successful roadmap delivery and shape the company's future. | — | 0 |
| Product Manager, Wallet Product Manager for Airbnb's new financial hub for guests, called Wallet. This role will define and build the Wallet experience, transforming how guests manage their financial relationship with Airbnb by integrating payment methods, stored value, credits, and spending features. The goal is to create a trusted, engaging place that guests return to between trips, not just at checkout. The role requires deep experience in consumer financial products, understanding the payments ecosystem, and driving checkout/conversion improvements. Success means guests proactively managing their finances with Airbnb, increased utilization of credits and stored value, and Wallet becoming a platform for future financial products. | — | 0 |
| Product Manager, Tickets Product Manager for Airbnb's Tickets business, focusing on defining the category, shaping the product, building supply, and go-to-market strategy. Responsibilities include developing product vision, roadmap, messaging, and ensuring the quality of ticket listings. Requires extensive experience in product management/marketing, ticketing marketplaces, and scaling consumer products. | — | 0 |
| Senior Sales Operations Lead Senior Lead, Revenue Operations - Hotels Acquisition at Airbnb. This role focuses on defining and executing the global acquisition operations strategy for hotels, optimizing the sales funnel, managing incentive compensation, and driving performance through data analysis and cross-functional collaboration. It is a product-focused role within the consumer domain, aimed at scaling hotel acquisition on the platform. | — | 0 |
| Senior Platform Manager, Payment Platform Accounts Senior Platform Manager for Airbnb's Payment Platform Accounts, focusing on building foundational platform capabilities for digital wallets, identity services, and payment interactions. The role involves defining product vision, strategy, and roadmap, leading cross-functional initiatives, and working with external partners. Responsibilities include account foundations, receivables, evaluating user data for payment activity, and resolving account frictions. Requires experience in payment platforms or fintech products, B2B2C products for marketplaces, API-based products, and managing products across geographies and regulatory environments. Experience with AI prototypes is preferred. | — | 0 |
| Learning Tools Manager The Learning Tools Manager at Airbnb will own and lead the transition of the company's learning technology stack, including the Learning Management System (LMS), simulation, authoring, and design tools. This role involves managing the technology stack, leading a major LMS transition project, partnering with various internal teams (data & analytics, engineering, sourcing), managing vendor relationships, and overseeing reporting and measurement of learning outcomes. The role also includes team leadership and development. | — | 0 |
| Marketing Operations Lead This role is for a Marketing Operations Lead at Airbnb, focusing on building critical frameworks, processes, and assets to support marketing and creative teams. The position involves partnering with various cross-functional teams, including Finance, Analytics, and Creative, to improve operational efficiency and business impact. The ideal candidate has extensive experience in global marketing operations, strategy & operations, or management consulting, with strong analytical and business acumen. | — | 0 |
| Workplace Operations Program Manager This role is for a Workplace Operations Program Manager at Airbnb. The primary focus is on leading and scaling programs within the Workplace Operations organization, which involves managing cross-functional programs, developing processes and tools, and improving team effectiveness. While the role mentions familiarity with AI tools to improve operational workflows, the core responsibilities are in program management and operations, not in building or directly deploying AI/ML models. | — | 0 |
| Associate Counsel, Innovation and Thought Leadership Associate Counsel role at Airbnb focusing on intellectual property transactions and open source, with a specific emphasis on the intersection of open source and AI. The role involves partnering with technology and data science teams to guide IP protection, open source governance, and the sharing of technology externally, including negotiating research and data agreements. This is a legal role advising on technology and IP, not a technical AI development role. | — | 0 |
| Payments Partnerships Manager, Host Payouts Airbnb is seeking an experienced and strategic Payment Partnerships Manager to drive the vision, execution, and ongoing performance of their partner network supporting global host payouts. This role involves business development, deal negotiation, and strategic relationship management with payment partners, focusing on reliability, efficiency, compliance, and alignment with growth goals. | — | 0 |
| Senior Platform Manager, Data Products, Finance Accounting Senior Platform Manager responsible for the finance accounting platform at Airbnb. This role involves defining and driving the platform's roadmap, ensuring it scales with business needs, and managing the accounting story for new product launches. Key responsibilities include assessing accounting impact, designing solutions, coordinating engineering efforts, and strengthening financial data accuracy and reliability. The role requires strong collaboration with product, engineering, and finance stakeholders, and involves technical depth in SQL and big data principles. | — | 0 |
| Product Manager, Identity Product Manager for Airbnb's Identity team, responsible for strategy and execution of identity verification systems and experiences to build trust between guests and hosts. | — | 0 |
| Senior Influencer Manager This role is for a Senior Influencer Manager at Airbnb, responsible for integrating influencer content into the company's owned social media strategy to elevate cultural relevance and drive brand awareness. The manager will build and maintain relationships with creators, curate content, and collaborate cross-functionally to execute influencer activations and analyze campaign performance. | — | 0 |
| Regional Workplace Operations Manager Regional Workplace Operations Manager at Airbnb responsible for creating and maintaining a positive and productive office experience, managing hospitality, events, and operational partners to ensure the office reflects Airbnb's culture and values. | — | 0 |
| AMER Gathering Programs Manager This role is for a Gathering Programs Manager at Airbnb, responsible for the end-to-end delivery and adaptation of regional Gathering & Culture programs. The role focuses on program management, stakeholder influence, and regional execution of global strategies, including driving "AI Excellence Days" for tech audiences. It requires strong program ownership, cross-market experience, and stakeholder management skills. | — | 0 |
| Global Law Enforcement Operations Enablement Manager This role manages and enables global law enforcement operations and threat assessment programs at Airbnb, focusing on accurate and timely responses to user data requests and serious safety concerns. It involves evolving operating frameworks, ensuring performance oversight, and reporting on key metrics, while requiring expertise in global data privacy laws and operational development. | — | 0 |
| Senior Regulatory Operations Lead - Regulatory Products Senior Regulatory Operations Lead responsible for shaping and steering Airbnb's regulatory strategy by driving global high-impact regulatory initiatives. This role involves anticipating regulatory trends, translating mandates into scalable product solutions, and advising senior leadership to strengthen Airbnb's reputation and resilience. Key responsibilities include strategic regulatory leadership, cross-functional collaboration with Engineering and Product, regulatory program oversight, risk assessment and mitigation, and leading a team. | — | 0 |
| Senior Principal, Competitive Intelligence This role focuses on competitive intelligence within Airbnb, analyzing the market, competitors, and industry trends to provide strategic insights to leadership. It involves developing reporting, conducting deep dives, managing data strategy, and enabling cross-functional teams. While AI tools like Claude or Gemini are mentioned as something to be proficient in, the core function is not AI/ML development but rather market analysis and strategic decision support. | — | 0 |
| Senior Counsel, Commercial & Partnerships Senior Counsel, Commercial & Partnerships at Airbnb, focusing on negotiating and drafting sophisticated commercial agreements, building client relationships, and providing legal and strategic advice for business development, finance, product, and other cross-functional teams. Requires 10-15+ years of commercial legal experience, with a preference for technology companies and knowledge of data privacy frameworks. | — | 0 |
| Senior Regulatory Operations Manager, Cities This role focuses on managing and scaling regulatory compliance strategies and programs for Airbnb's Cities team globally. It involves developing and driving regulatory initiatives, leading scaled programs, managing cross-functional stakeholders, and analyzing strategic opportunities for risk reduction. The role requires strong analytical, organizational, and communication skills, with experience in regulatory operations, compliance, or consulting. | — | 0 |
| Staff Advanced Analyst, Guest Engagement This role is for a Staff Advanced Analyst focused on Guest Engagement at Airbnb. The primary responsibility is to own the analytics roadmap for guest lifecycle marketing programs, including designing and analyzing experiments, surfacing proactive insights, and building self-serve reporting. The role involves partnering with Marketing, MarTech Data Science, and Finance to drive booking impact through experimentation and insights, with a focus on ML model rollouts and feedback loops. | — | 0 |
| Community Support Forecasting and Demand Planning Analyst This role focuses on demand forecasting and long-term planning for a global contact center operations team, using statistical modeling and machine learning techniques to optimize resources, costs, and productivity. It involves advanced analytics, data pipeline development, and stakeholder communication to drive data-driven workforce decisions. | — | 0 |
| Senior Manager, Public Policy, Texas Senior Manager, Public Policy for Airbnb in Texas, focused on government relations, campaign and engagement strategies with local officials and regulators. The role involves influencing policy and regulations impacting the platform and host eligibility, representing Airbnb in associations and events, developing communication and partnership strategies, and analyzing legislation. | — | 0 |