Axon

This role focuses on managing and improving the collections process for outstanding accounts receivable, resolving customer billing issues, and reducing delinquency. It involves collaboration with internal teams and customers, reporting on high-risk accounts, and developing process improvements, including automation opportunities.

This role is for a Senior Collections Analyst at Axon. The primary responsibilities include managing the collections process, ensuring smooth and efficient operations, collecting outstanding accounts receivable, resolving customer billing issues, and reducing delinquency. The role involves analyzing accounts, preparing reports, recommending resolutions, and participating in systems improvements to streamline the collection process. Collaboration with internal teams and external customers is key. The ideal candidate has 5-7+ years of collections experience, a Bachelor's degree in Accounting or Business (or equivalent), strong Excel skills, and experience with ERP solutions and Salesforce.

This is an Account Executive role focused on acquiring new law enforcement customers. The role involves owning the full sales cycle, from prospecting to closing, with a strong emphasis on outbound activity and field engagement. It requires building relationships with various stakeholders within agencies and delivering platform demonstrations. The position is quota-carrying with commission upside and involves navigating complex sales cycles and procurement processes.

This role focuses on managing and improving the collections process for outstanding accounts receivable, resolving customer billing issues, and reducing delinquency. It involves collaboration with internal teams and customers, reporting on high-risk accounts, and developing process improvements, including automation opportunities.

This role is for a Sr. Accounts Receivable Specialist who will manage customer accounts, collections, resolve billing issues, and drive timely payments. Responsibilities include processing invoices, credits, sales tax documentation, bank deposits, and assisting with policy development and process improvements. The role requires experience with Microsoft Dynamics and Salesforce, and strong customer service skills.

This role is a customer and operations support associate responsible for handling customer inquiries, orders, returns, and fulfillment issues. It involves working across phone and digital channels, partnering with internal teams, and tracking performance metrics to improve customer experience and internal processes. The role is customer-facing and operations-focused within a company that develops safety and justice products.

This role is for an Embedded Technical Account Manager at Axon, focusing on managing the relationship between Axon and federal government clients. The role involves ensuring the reliability, security, and mission impact of Axon's Evidence.com platform and related solutions. Responsibilities include platform implementation support, user request management, eDiscovery and redaction workflows, asset management, and ensuring FedRAMP compliance. The role requires strong technical understanding, communication skills, and the ability to manage complex projects in a mission-critical environment.

Senior Product Manager for Axon's Digital Evidence Management (DEMs) and Devices portfolios in the German market. This role involves defining and executing product strategy, translating market needs into product direction, partnering with sales and customer success, and driving adoption of Axon's ecosystem in Germany.

Site Reliability Engineer II role focused on networking aspects of Axon's cloud-native services, including Istio service mesh, Kubernetes operations, and infrastructure-as-code on Azure. The role involves building and operating infrastructure, advising software engineers on networking, and ensuring high availability (4x9s) under strict regulatory regimes like FedRAMP.

Staff Software Engineer role focused on leading technical discovery for new enterprise product concepts, building proofs-of-concept, and establishing architectural direction for products within the Axon ecosystem. The role emphasizes technical leadership, system design, and collaboration with Product Management and customer development partners to deliver secure, scalable, and production-ready enterprise capabilities.

Staff Site Reliability Engineer to define how Axon builds and operates its core platforms, focusing on Zero Touch (controlled, compliant execution framework) and identity/security foundations. The role involves designing and building platforms, tooling, and guardrails for engineers, with a strong emphasis on automation, self-service, policy-by-default, security, identity, and auditability in regulated environments. Collaboration with product and platform teams is key, particularly in a modern, AI-driven environment.

Staff Site Reliability Engineer to define how Axon builds and operates its core platforms, focusing on Zero Touch, a controlled, compliant execution framework, and its identity and security foundations. The role involves designing and building platforms, tooling, and guardrails for engineers, with a strong emphasis on automation, self-service, policy-by-default, security, identity, and auditability in regulated environments. Collaboration with product and platform teams to shape cloud systems in a modern, AI-driven environment.

Senior Site Reliability Engineer responsible for designing, building, and maintaining cloud infrastructure and automation platforms across multi-cloud environments (Azure, AWS) with a focus on FedRAMP compliance and large-scale Kubernetes. The role involves significant coding in Go/Python, incident response, and influencing architectural patterns, with an emphasis on leveraging AI tooling for engineering delivery and operational automation.

Senior Site Reliability Engineer responsible for designing, building, and maintaining cloud infrastructure and automation platforms across multi-cloud environments (Azure, AWS) with a focus on FedRAMP compliance and large-scale Kubernetes. The role involves significant coding in Go/Python, incident response, and leveraging AI tooling for automation.

Senior Site Reliability Engineer responsible for designing, building, and maintaining cloud infrastructure and automation platforms across multi-cloud environments (Azure, AWS) with a focus on FedRAMP compliance and large-scale Kubernetes. The role involves significant coding in Go/Python, incident response, and leveraging AI tooling for automation.

This role is for a Sr. Technical Recruiter responsible for full-life cycle recruitment, developing talent pipelines, and ensuring a positive candidate experience. The role requires experience in sourcing, managing requisitions, and driving DEI search strategies.

Mechanical Engineer II role focused on the design, analysis, prototyping, and integration of next-generation counter UAS (cUAS) technology. Responsibilities include driving product development from concept to manufacturing, performing mechanical and thermal analysis, and collaborating with cross-functional teams. Requires proficiency in CAD, simulation tools, and hands-on prototyping, with knowledge of embedded systems and harsh environment design.

Staff Software Engineer for Axon's Real Time Operations division, focusing on building a high-performance real-time crime center application. The role involves leading the design and development of critical systems across cloud, web, and mobile to ingest real-time data from devices, process it, and present pertinent information to emergency responders for improved situational awareness and decision-making. This is a technical leadership role with responsibilities in system design, code quality, mentorship, and cross-functional collaboration.

This role is for a Senior Software Engineer on the Infrastructure Services team, focusing on designing, building, and evolving core systems for a developer platform and backend services. Responsibilities include backend service engineering (Java, Go, Python), CI/CD optimization, cloud infrastructure management (AWS, Terraform), and enhancing observability and security. The role requires strong software engineering fundamentals and infrastructure expertise to ensure scalability, reliability, and security.

Customer Success Manager for Axon 911, focusing on promoting the usage of Carbyne's technology, managing operational activities, and ensuring customer satisfaction. The role involves acting as an account manager, handling project initiation, operations, training, and onboarding, while also identifying enhancement requests and upsell opportunities.

Principal Product Manager, Connectivity role at Axon. This role focuses on defining and driving the long-term product strategy for wireless communications and location capabilities across Axon's connected devices portfolio. The individual will work on cellular, Wi-Fi, Bluetooth, GNSS, and adjacent wireless systems, translating customer needs into requirements, developing roadmaps, and driving alignment across engineering and business stakeholders. The role requires deep technical understanding and the ability to make tradeoffs across performance, reliability, cost, power, certification, and manufacturability.

Principal Product Manager, Connectivity at Axon. This role defines and drives the long-term product strategy for wireless communications and location capabilities across Axon’s connected devices portfolio. It involves translating customer needs into requirements, developing a wireless connectivity roadmap, and driving alignment across engineering and business stakeholders. The role requires deep technical understanding of cellular, Wi-Fi, Bluetooth, GNSS, and adjacent wireless systems, and collaboration with various engineering and operations teams to ensure robust and scalable wireless capabilities in public safety environments.

Principal Product Manager, Connectivity at Axon. This role defines and drives the long-term product strategy for wireless communications and location capabilities across Axon’s connected devices portfolio. It involves translating customer needs into requirements, developing a wireless connectivity roadmap, and driving alignment across engineering and business stakeholders. The role requires deep technical understanding of cellular, Wi-Fi, Bluetooth, GNSS, and adjacent wireless systems, and collaboration with various engineering and operations teams to ensure robust and scalable wireless capabilities in public safety environments.

This role involves inspecting raw, in-process, and finished goods using various metrology tools and testing equipment to ensure quality and performance. Responsibilities include reading technical data, performing tests, interpreting results, maintaining equipment, and logging data. The role requires basic software skills and familiarity with quality standards and concepts.

This role is for a Director of Global Credit and Collections at Axon. The primary focus is on leading worldwide credit risk and order-to-cash operations, shaping global credit strategy, and driving transformation in cash collections. The role involves cross-functional collaboration with Sales, Customer Success, Finance, IT, and other teams to improve customer invoicing, process design, operational excellence, and change management. Key responsibilities include developing business requirements for enabling technologies, establishing and updating reserves, understanding customer contracts and billing, leading data standards initiatives, and managing a team of credit and collections professionals. The role also involves overseeing collections strategies, managing credit risk, and ensuring governance and compliance.

This role leads global credit risk and order-to-cash operations, focusing on shaping credit strategy, driving cash collections transformation, and managing a team across multiple regions. The Director will partner with various internal teams (Sales, Customer Success, Finance, IT) to gather customer requirements, develop policies, design processes, and implement technology solutions for accurate invoicing and timely collection. Key responsibilities include managing internal controls, reporting on metrics like DSO and bad debt, overseeing collections strategies, establishing credit policies, and supporting automation of credit risk assessment.

This role leads global credit risk and order-to-cash operations, focusing on shaping credit strategy, driving cash collections transformation, and managing a team across multiple regions. The Director will partner with various internal teams (Sales, Customer Success, Finance, IT) to gather customer requirements, develop policies, design processes, and implement technology solutions for accurate invoicing and timely collection. Key responsibilities include managing internal controls, reporting on metrics like DSO and bad debt, overseeing collections strategies, establishing credit policies, and supporting automation of credit risk assessment.

This role is for a Director of Global Credit and Collections, responsible for leading worldwide credit risk and order-to-cash operations. The position involves shaping global credit strategy, driving cash collections transformation, and managing a team across multiple regions. Key responsibilities include gathering customer requirements, partnering with internal stakeholders (Sales, Customer Success, Finance, IT), driving policy development, process design, operational excellence, and change management. The role also involves establishing reserves, understanding customer contracts and billing within CRM/ERP systems, and delivering enabling technologies for accurate invoicing and timely collection. It requires owning internal controls, managing credit risk, and leading ERP/Order to Cash platform enhancements. The role is customer-facing at times and involves managing a team of approximately 20 employees.

This role is for a Director of Global Credit and Collections at Axon, focusing on leading worldwide credit risk and order-to-cash operations. The responsibilities include shaping global credit strategy, driving transformation in cash collections, leading a team, gathering customer requirements for invoicing, partnering with various internal departments, driving business requirements for enabling technologies, developing best practices for cash collections and reducing bad debts, leading data standards initiatives, and owning internal controls. The role also involves overseeing collections strategies, credit risk management, and governance/compliance.

This role is for a Business Solutions Architect / Product Manager responsible for Axon’s Sales Systems and Enablement portfolio. The role owns the delivery and ongoing product management for platforms supporting the end-to-end sales lifecycle, including opportunity management, quoting, forecasting, deal execution, and sales analytics. The individual will act as a strategic partner to the Sales organization, working with Sales Leadership, Sales Operations, Revenue Operations, and Customer Success to understand business needs and translate them into scalable solutions. Key responsibilities include leading initiatives to improve sales productivity, deal velocity, and pipeline visibility, and operating as the product owner for assigned sales systems, shaping roadmaps and prioritizing investments. The role involves close collaboration with IT and Engineering teams for rapid prototyping and scaling solutions into production.

This role is for a Business Solutions Architect / Product Manager responsible for Axon’s Sales Systems and Enablement portfolio. The role owns the delivery and ongoing product management for platforms supporting the end-to-end sales lifecycle, including opportunity management, quoting, forecasting, deal execution, and sales analytics. The individual will act as a strategic partner to the Sales organization, working with Sales Leadership, Sales Operations, Revenue Operations, and Customer Success to understand business needs and translate them into scalable solutions. Key responsibilities include leading initiatives to improve sales productivity, deal velocity, and pipeline visibility, and operating as the product owner for assigned sales systems, shaping roadmaps and prioritizing investments. The role involves close collaboration with IT and Engineering teams for rapid prototyping and scaling solutions into production.

This role is for a Business Solutions Architect / Product Manager responsible for Axon’s Sales Systems and Enablement portfolio. The role owns the delivery and ongoing product management for platforms supporting the end-to-end sales lifecycle, including opportunity management, quoting, forecasting, deal execution, and sales analytics. The individual will act as a strategic partner to the Sales organization, working with Sales Leadership, Sales Operations, Revenue Operations, and Customer Success to understand business needs and translate them into scalable solutions. Key responsibilities include leading initiatives to improve sales productivity, deal velocity, and pipeline visibility, and operating as the product owner for assigned sales systems, shaping roadmaps and prioritizing investments. The role involves close collaboration with IT and Engineering teams for rapid prototyping and scaling solutions into production.

This role is for a Business Solutions Architect / Product Manager responsible for Axon’s Sales Systems and Enablement portfolio. The role owns the delivery and ongoing product management for platforms supporting the end-to-end sales lifecycle, including opportunity management, quoting, forecasting, deal execution, and sales analytics. The individual will act as a strategic partner to the Sales organization, working with Sales Leadership, Sales Operations, Revenue Operations, and Customer Success to understand business needs and translate them into scalable solutions. Key responsibilities include leading initiatives to improve sales productivity, deal velocity, and pipeline visibility, and operating as the product owner for assigned sales systems, shaping roadmaps and prioritizing investments. The role involves close collaboration with IT and Engineering teams for rapid prototyping and scaling solutions into production.

This role is for a Business Solutions Architect / Product Manager responsible for Axon’s Sales Systems and Enablement portfolio. The role owns the delivery and ongoing product management for platforms supporting the end-to-end sales lifecycle, including opportunity management, quoting, forecasting, deal execution, and sales analytics. The individual will act as a strategic partner to the Sales organization, working with Sales Leadership, Sales Operations, Revenue Operations, and Customer Success to understand business needs and translate them into scalable solutions. Key responsibilities include leading initiatives to improve sales productivity, deal velocity, and pipeline visibility, and operating as the product owner for assigned sales systems, shaping roadmaps and prioritizing investments. The role involves close collaboration with IT and Engineering teams for rapid prototyping and scaling solutions into production.

Electrical Engineer II, Video Products - Sustaining role at Axon. Focuses on maintaining, debugging, qualifying, and improving electronics designs for in-market video products like body-worn cameras and in-vehicle systems. Responsibilities include addressing component obsolescence, facilitating design improvements, resolving field/production issues, and supporting regulatory testing. Requires a Bachelor's degree in Electrical Engineering and 4+ years of experience in electronics design or sustaining engineering for mass-produced embedded devices. Experience with schematic capture, PCB layout, RF subsystems, and regulatory compliance testing is essential.

This role is a Technical Account Manager for Axon, focusing on managing the day-to-day relationship with a key customer (MTA Police Department). The TAM will provide technical expertise, best practices, and support to help the customer achieve their operational goals using Axon's products. Responsibilities include acting as a main point of contact, providing tier-2 technical support, delivering training, gathering customer feedback for product roadmaps, and managing customer expectations. The role requires strong communication, project management, and problem-solving skills, with experience in complex customer environments and public safety or government agencies being highly preferred.

This role focuses on the design and development of advanced wireless connectivity solutions for Axon's product portfolio, including Body-Worn Cameras and in-vehicle systems. The Senior RF Engineer II will own RF architecture and implementation across various wireless technologies, from module integration to chip-down cellular designs, ensuring robust performance in mission-critical public safety environments. Responsibilities include hands-on design, validation, performance optimization, collaboration with cross-functional teams, and mentoring junior engineers.

This role focuses on managing and improving physical conference rooms, broadcast AV systems, and collaboration software (Zoom, Slack, Teams) to enhance global hybrid workforce collaboration. It involves setting standards, leading event production, upgrading AV systems, managing integrations, identifying new tools, and providing executive support. The role requires experience in Client Engineering or Pro AV, IT systems, and ITIL principles.

This role focuses on customer satisfaction, product enablement, and feature adoption for a Records Management System (RMS) within law enforcement agencies. It involves ensuring accurate scoping, driving feature adoption post-deployment, leading sustainment initiatives through training and escalation support, and acting as a strategic technical partner to ensure customers continue to realize value from their investment. The role requires cross-functional leadership, program management, technical enablement of SaaS products, training strategy, and customer success.

Product Manager for Axon's Digital Evidence Management (DEMs) and Devices portfolios in the Middle East, Turkey, and Africa (META) region. This role involves defining and executing product strategy, translating regional needs into product requirements, partnering with sales and customer success, and driving adoption of Axon's ecosystem.

Senior Software Engineer role focused on building a high-performance, scalable search and insights platform for public safety officers. The role involves working with large data volumes, leading technical projects, and improving engineering processes. It requires experience with backend services, cloud systems, search technologies like ElasticSearch, and streaming technologies like Kafka.

Senior Software Engineer to build a high-performance, scalable search and insights platform for law enforcement officers, focusing on making data easy to locate and analyze. The role involves leading technical projects, improving engineering processes, and working with cloud-based systems and search technologies.

Sales Specialist for TASER and Virtual Reality training products and services to government agencies in Canada. This is a quota-carrying, external field position responsible for developing account strategies, building a sales pipeline, increasing market awareness, managing proposal responses, and cultivating customer relationships. Requires a proven track record in sales, public safety experience, and technical acumen in cloud/SaaS solutions.

Account Executive for Axon's Air products (drones and counter-drone solutions), responsible for driving engagements with law enforcement agencies, serving as a strategic advisor, and managing partner relationships to deliver operational outcomes. This role requires a deep technical understanding of the Air products and technology offerings.

Account Executive for Axon's Air products (drones and counter-drone solutions), partnering with Key Account Leaders to drive engagements with law enforcement agencies. The role involves serving as a strategic advisor to senior public safety leaders and managing partner relationships to deliver integrated operational outcomes.

This is an entry to mid-level Business Analyst role focused on capturing customer needs, documenting business processes, and collaborating with cross-functional teams to deliver software solutions. The role involves understanding complex requirements, configuring systems, assessing solution feasibility, and designing acceptance tests and training. Experience in law enforcement is preferred, and some coding experience, particularly with JSON, is a plus. A CJIS background check is required.

Axon is seeking a high-energy, results-driven pre-sales sales engineer who thrives on pitching technology to leadership as well as support staff and end-users. This individual will play an instrumental role in accelerating our sales initiatives and must be a self-starter, who excels in a high-paced, evangelistic startup environment focused on Law Enforcement and the public safety space.

Product Manager II, Hardware at Axon. Responsible for defining and delivering next-generation smart devices that integrate hardware, firmware, and connectivity. Collaborates with engineering, operations, and go-to-market teams to ensure product success. Requires experience in hardware product management, understanding customer needs, and translating them into product specifications. Focuses on delivering measurable outcomes for public safety solutions.

This role is for a Senior GTM Recruiter responsible for full-cycle recruiting for sales roles. The recruiter will act as a talent advisor, partner with sales leaders, build talent pipelines, and use data to improve hiring outcomes. The role emphasizes ownership, influence, and impact in a fast-paced environment.

This is a Senior GTM Recruiter role at Axon, focusing on full-cycle recruiting for sales positions. The role involves acting as a talent advisor to sales leaders, building talent pipelines, and using data to inform hiring decisions. It requires strong sourcing skills, comfort with high-volume requisitions, and the ability to influence senior stakeholders. The company emphasizes a fast-paced, mission-driven environment focused on protecting life and building safer communities.