Capital One currently has 293 active AI-related job listings. The majority of these roles are focused on serving infrastructure, accounting for 28% of the total, followed closely by agents at 26% and post-training at 23%. Engineering is the dominant function, with 234 roles, and hiring is primarily concentrated in the United States. Frequent tech tags include model_serving, vector_db, and llm_observability, suggesting a focus on the operational aspects of AI deployment. In the last 30 days, Capital One posted 124 new AI roles, representing a 22% increase compared to the previous 30-day period.
Currently tracking 241 active AI roles, down 26% versus the prior 4 weeks. Primary focus: Serve · Engineering. Salary range $123k–$392k (avg $231k).
Capital One currently has 305 active AI-related roles in our index. The most common open titles are: Senior Lead AI Engineer (AI Foundations, LLM Core and Agentic AI) (9), Lead AI Engineer (AI Foundations, LLM Core and Agentic AI) (8), Applied Researcher I (6), Distinguished Engineer (6), Applied Researcher II (5). Most positions are in Engineering and Research.
Capital One's active AI hiring is concentrated in: serving infrastructure (28%), agents (27%), post-training (23%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Capital One is hiring AI talent in: United States (299 roles), United Kingdom (3 roles), Canada (2 roles), Philippines (1 role).
Job postings at Capital One most frequently reference: model serving, vector db, fine tuning, llm observability, inference infra.
In the past 30 days, Capital One has posted 96 new AI-related roles. That is a -26% change versus the prior 30 days (130 → 96).
| Title | Stage | AI score |
|---|---|---|
| Principal Associate, Design Operations This role focuses on Design Operations within a fintech company, specifically integrating and automating AI solutions into the design process. The responsibilities include defining workflows, optimizing tooling, identifying AI opportunities, establishing AI governance, exploring synthetic data, curating AI tools, and driving AI literacy through workshops and playbooks. While AI is a significant focus for improving design operations, the core deliverable is not an AI model or agent itself, but rather the operational efficiency and effectiveness of the design team. | — | 5 |
| Manager, Product Management Product Manager role at Capital One Canada focused on delivering customer-centric, data-driven products, including those leveraging AI/ML platforms for personalized experiences, fraud detection, and customer assistance programs. Requires experience in product management, strategy, and delivering impactful results within the financial services sector. | — | 5 |
| Principal Associate, Product Management Product Manager role at Capital One Canada focused on delivering AI-powered financial products and services. The role involves managing and scaling data and ML platforms, creating digital solutions for fraud detection and customer engagement, and enhancing customer experiences within the mobile app. Requires strong product management skills, data-driven decision-making, and experience in financial services. |
| — |
| 5 |
| Elevated X Capital One - Associate, Process Management New Grad 2027 This is a new graduate role in Process Management at Capital One, focusing on improving business processes, implementing Lean/Green Belt methodologies, and leveraging data to enhance customer experiences. The role involves collaborating with various departments, including data scientists, and applying leadership skills for product launches and continuous improvement initiatives. It requires a degree in Engineering, Commerce, or Business Administration and familiarity with process improvement tools. | — | 0 |
| Principal Associate, Process Management This role is focused on process management and change leadership within Capital One Canada's outsourced contact centers. The primary responsibility is to ensure agent readiness and an optimal customer experience by refining and implementing business changes, including regulatory, strategic, and technology updates. The role involves collaborating with various stakeholders, developing strategies, and reporting to senior leadership. While the company uses AI in recruitment, this specific role is not directly involved in building or deploying AI/ML models. | — | 0 |
| Director, Business Strategy This role is for a Director of Business Strategy at Capital One Canada, focusing on driving growth, profitability, and customer success in credit and operations. It involves strategic leadership, technology and process ownership, and people leadership of cross-functional teams. While the company uses AI in recruitment, this role itself is not directly involved in building or deploying AI models. | — | 0 |
| Senior Manager, Corporate Strategy Analysis Senior Manager, Corporate Strategy Analysis role at Capital One Canada. Focuses on identifying and evaluating new business opportunities, supporting senior leadership with market dynamics and trends, and defining long-term business goals. Involves strategic leadership, business ownership with P&L accountability, team management, execution coordination, and partnership across departments. Requires strong analytical, quantitative, leadership, communication, and results-orientation skills. Basic qualifications include experience in quantitative analysis, project management, and market analysis. Preferred qualifications include a quantitative degree, corporate strategy/consulting experience, and people management. | — | 0 |
| Sr. Associate, Process This role focuses on process management and improvement within a financial institution, aiming to enhance customer experience, meet regulatory commitments, and drive operational performance. It involves quality assurance, data analysis, and leveraging tools like Lean and Six Sigma, with some basic coding/data visualization skills preferred. | — | 0 |
| Principal Associate, Risk Consultant This role is a Principal Associate, Risk Consultant at Capital One Canada, focusing on supporting and improving risk management processes within the Strategic Risk Defense (SRD) Team. The role involves guiding business through regulatory changes, conducting risk assessments, collaborating with various risk and compliance experts, and building tools to facilitate risk management. It requires experience in heavily regulated industries and cross-functional environments. The role is not directly AI/ML development but operates within a fintech domain that may use AI tools. | — | 0 |
| Senior Associate, Strategy Analyst This role is for a Senior Associate, Strategy Analyst at Capital One Canada. The analyst will use data analytics and strategic decision-making to solve business problems, develop and apply analytical rigor, problem-solving skills, and critical thinking. Responsibilities include gathering and visualizing data, storytelling, collaborating with experts, and influencing senior leadership. The role involves working with SQL, Python notebooks, and visualization tools like Tableau and Quicksight. Specific areas include underwriting (credit policy & valuations), fraud mitigation, and product development. The analyst will perform modeling and analytics for new product and pricing strategies, develop marketing strategies, build insights for new customer experiences and technology, and support improvements in credit performance by creating risk models and testing hypotheses. | — | 0 |
| Project Manager, Creative Solutions (12 month contract) Project Manager for a Creative Solutions team, focusing on managing the intake, prioritization, and flow of work across pods. Responsibilities include stakeholder communication, process optimization, risk mitigation, performance monitoring, and supporting the Workfront tool. Requires strong organizational and communication skills, with experience in project management, financial services, and continuous improvement. | — | 0 |
| Senior Risk Associate, Issue and Events This role is a Senior Risk Associate focused on Issue and Events management within Capital One Canada's Risk Office. The primary responsibilities include developing strategies to reduce issue and event volumes, improving management processes, ensuring adherence to enterprise risk management standards, and collaborating with business partners, compliance, and legal teams. The role requires strong subject matter expertise in risk management, familiarity with Canadian regulators, and excellent communication and analytical skills. | — | 0 |
| Head of Canada Complaints This role leads the end-to-end Capital One Canada Complaints processes, focusing on regulatory compliance, risk mitigation, and customer experience. It involves managing a team of Process and Operations Managers, ensuring adherence to regulations, and driving strategic initiatives for complaint resolution. | — | 0 |
| Associate, Strategy Analyst This role is for an Associate, Strategy Analyst at Capital One Canada. The primary focus is on combining data analytics with strategic decision-making to solve business problems, develop strategies for new products and pricing, marketing initiatives, and improve credit performance. The role involves data gathering, visualization, storytelling, and influencing senior leadership. Experience with SQL, Python, and spreadsheets is mentioned, and the role touches on areas like underwriting, fraud, and product development within the fintech domain. | — | 0 |
| Senior Manager, Customer Resiliency Strategy and Analytics Senior Manager role focused on strategy and analytics for Capital One Canada's Collections and Recoveries programs. The role involves leading a team of analysts, defining customer-centric strategies to help customers manage credit, protecting financial health, and managing portfolio risk. It requires a blend of strategic thinking, analytics expertise, people leadership, and executive communication, collaborating with various cross-functional teams like Data Science, Operations, and Credit Risk. | — | 0 |
| Manager, Product Management- Data Products Product Manager role focused on defining, designing, and operationalizing data products, managing roadmaps, setting OKRs, and collaborating with technical and data experts. Requires strong problem-solving, influencing, and data analysis skills, with experience in customer-centric, data-driven product vision and strategy. | — | 0 |
| Manager, Corporate Strategy Analysis Manager, Corporate Strategy Analysis role at Capital One Canada focuses on identifying and evaluating new business opportunities, products, marketing strategies, and partnerships. The role supports senior leadership in understanding market dynamics and emerging trends, developing business strategies for growth and profitability, and managing P&L accountability for business cases. It also involves leading and developing a team of analysts, coordinating execution of initiatives, and partnering across departments like Tech, Marketing, and Finance. Requires strong quantitative analysis, financial modeling, project management, and competitive analysis skills, with a preference for a quantitative degree and strategy consulting experience. | — | 0 |
| Principal Associate, Operations This role is for a Principal Associate in Operations at Capital One Canada. The primary focus is on managing operational requirements, supporting budget and workforce planning, owning fraud queue operations, and ensuring customer satisfaction and regulatory compliance. The role involves analyzing performance, driving operational efficiency, and supporting business strategies. While the company uses AI in recruitment, this specific role is not directly involved in building or deploying AI/ML models. | — | 0 |
| Group Product Manager, Growth Group Product Manager for Growth at Capital One Canada, focusing on leading a team of Product Managers to drive customer acquisition, engagement, and retention through data, agile principles, and customer insights. The role involves defining strategy for application funnels, eligibility tools, and customer engagement products, with a strong emphasis on business growth and customer value. | — | 0 |
| Manager, Process Management This role is a Manager, Process Management at Capital One Canada, focusing on leading a team to improve business processes, manage risk, and drive operational effectiveness within the financial industry. It involves data analysis, stakeholder engagement, and strategic planning, with a requirement for SQL experience and leadership. | — | 0 |
| Senior Associate, Product Strategy Analyst This role focuses on product strategy and development within the fintech domain, involving data analysis, market research, and collaboration with product and technology teams to implement and improve product offerings. It utilizes tools like SQL, Python, Tableau, and Quicksight. | — | 0 |
| Manager, Product Strategy Analyst Capital One Canada is seeking a Manager, Product Strategy Analyst to optimize customer products by analyzing credit performance, market landscape, and customer preferences. The role involves designing and executing product tests, overseeing market and customer research, and using internal data modeling to lead new solutions. The position will evolve into a people leadership role, requiring technical skills in SQL, Python, and data visualization tools. The role is focused on product strategy and analytics within the fintech domain. | — | 0 |