Capital One
Banking · Banking
- HQ
- McLean, US
- Founded
- 1994
- Website
- capitalone.com
Currently tracking 241 active AI roles, down 26% versus the prior 4 weeks. Primary focus: Serve · Engineering. Salary range $123k–$392k (avg $231k).
Banking · Banking
Capital One currently has 293 active AI-related job listings. The majority of these roles are focused on serving infrastructure, accounting for 28% of the total, followed closely by agents at 26% and post-training at 23%. Engineering is the dominant function, with 234 roles, and hiring is primarily concentrated in the United States. Frequent tech tags include model_serving, vector_db, and llm_observability, suggesting a focus on the operational aspects of AI deployment. In the last 30 days, Capital One posted 124 new AI roles, representing a 22% increase compared to the previous 30-day period.
Capital One currently has 305 active AI-related roles in our index. The most common open titles are: Senior Lead AI Engineer (AI Foundations, LLM Core and Agentic AI) (9), Lead AI Engineer (AI Foundations, LLM Core and Agentic AI) (8), Applied Researcher I (6), Distinguished Engineer (6), Applied Researcher II (5). Most positions are in Engineering and Research.
Capital One's active AI hiring is concentrated in: serving infrastructure (28%), agents (27%), post-training (23%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Capital One is hiring AI talent in: United States (299 roles), United Kingdom (3 roles), Canada (2 roles), Philippines (1 role).
Job postings at Capital One most frequently reference: model serving, vector db, fine tuning, llm observability, inference infra.
In the past 30 days, Capital One has posted 96 new AI-related roles. That is a -26% change versus the prior 30 days (130 → 96).
| Title | Stage | AI score |
|---|---|---|
| Manager, Product Management - AI Strategy & Enablement (Business Cards & Payments) Product Manager to execute technical AI vision, scale AI use cases, data infrastructure, development velocity, and knowledge governance. Design agentic workflows, evaluate LLM models, build agentic-first architectures, and connect AI to business goals. | AgentPost-train | 8 |
| Senior Associate, Product Manager, Card Intelligence Product Manager role focused on leveraging Machine Learning and Generative AI within the Card Intelligence division to build products for fraud prevention, aiming to reduce time-to-market for ML models and improve customer lifecycle management. | Ship |
| 7 |
| Business Manager - Supply Strategy & Intelligence This role focuses on building AI-powered orchestration workflows to identify, evaluate, and acquire vacation rental inventory for Capital One Travel. The Business Manager will define strategies, analyze customer search data, build competitive intelligence pipelines, and automate outreach to property owners, ultimately passing qualified leads to the Business Development team. | Agent | 7 |
| Manager, Product Management - Document Intelligence Product Manager role focused on leveraging GenAI and machine learning for automating document data extraction within an enterprise document management platform. The role involves defining the future of unstructured document data, deploying new experiences for agents and associates, and driving the enterprise scaling of extraction capabilities to decrease operational expenses and unlock new connections. The candidate will operate at the intersection of AI innovation, product data strategy, and enterprise-scale execution. | Agent | 7 |
| Senior Manager, Product Manager, AI Acceleration Product Manager role focused on AI Acceleration within Capital One, leading cross-functional teams to deliver customer-facing AI solutions. The role involves shaping product strategy, working with engineers and data scientists, and understanding language models and generative AI to improve customer and associate experiences. It requires blending human-centered needs with technical understanding of LLMs and designing AI agents. | ShipAgent | 7 |
| Manager, Product Management - GenAI Transformation (Business Cards & Payments) Product Manager to support the AI transformation for Capital One's Field Sales Organization. The role focuses on enabling GenAI-powered experiences by designing and building a horizontal foundation for shared, trusted context for AI applications, centralizing and standardizing data for downstream AI systems. The role also owns the end-to-end feedback loop strategy for continuous improvement of AI model performance and retraining. | Agent | 7 |
| Director Product Management (AI and Automation) Product Management Director focused on AI and Automation within Capital One's Finance ecosystem. The role involves identifying and launching AI features, designing automated workflows, managing the model lifecycle, ensuring responsible AI innovation with guardrails, and using AI metrics for iteration. The goal is to transition Finance from manual processes to automated, scalable solutions. | ShipAgent | 7 |
| Director, Product Management- Enterprise AI Director of Product Management for Enterprise AI, focusing on establishing a unified approach to AI within the Associate Experience (AX) tooling. The role involves building trust, maximizing ROI, preventing silos, and empowering associates. Key responsibilities include defining the AI roadmap, leading product execution for AI agents, driving user enablement, and ensuring cross-functional alignment. The role requires blending product execution with strategic vision for seamless, agentic experiences. | Agent | 7 |
| Business Manager This Business Manager role at Capital One India focuses on modernizing Anti-Money Laundering (AML) processes using advanced analytics, data science, and machine learning models. The team develops data sourcing, predictive models, monitoring, and reporting solutions, with responsibilities including strategic leadership, execution of business requirements, partnership with various departments, and a strong analytical orientation. The role requires experience in quantitative fields, analytics, and ideally econometric/statistical techniques and model development, with a focus on risk management and financial services. | AgentServe | 7 |
| Sr. Director, Product Management - AI/ML Platform Intelligence Sr. Director of Product Management to lead a team responsible for Capital One's Machine Learning and Generative AI platforms, focusing on core platform services for AI/ML that power business applications. Requires technical leadership, experience building products for data scientists and software developers, and familiarity with AI/ML infrastructure and tooling. | ServeAgent | 7 |
| Senior Director, Technical Program Management -Ai/ML (Remote Eligible) Senior Director, Technical Program Management to lead programs for Capital One's next-generation Generative AI platform and tools, serving as the backbone for the company's AI Information strategy. This role will drive the adoption of AI and Machine Learning across business lines to deliver high-reliability, real-time customer experiences. The position also involves growing and developing a team of TPMs and establishing the TPM discipline within the team. | Ship | 5 |
| Senior Manager, Product Management - Core Platform | Capital One Travel Senior Technical Product Manager to own the technical roadmap for the Capital One Travel Core Platform Team, focusing on building foundational tooling for AI-driven front-end development, component library centralization, and modernization of testing, deployment, and observability. The role requires a former engineer who can drive a technical mandate into a roadmap and shipped results in an AI-first environment, actively using AI tools. | Ship | 5 |
| Senior Director, Research & User Intelligence, Customer and Developer Experiences This role leads a research and user intelligence team focused on customer and developer experiences within Capital One's Experience Design organization. The team uses human-centered research methods and AI skills to gather user insights, support product development, and drive experience measurement. The leader will focus on building cumulative user intelligence, managing research programs, and developing a world-class team. | — | 5 |
| Manager, Product Management - Data Infrastructure for Collections Platform Product Manager role focused on data infrastructure for a collections platform, involving integration of ML models, enabling smarter segmentation and decisioning, and working with enterprise platforms and business partners to identify new data sources and capabilities. The role is within the Customer Resiliency team, focusing on modernizing technology and improving customer experience for those managing debt. | — | 5 |
| Manager, Product Manager - Core Cases Product Manager role focused on transforming Intelligent Document Processing using OCR and LLMs, scaling services, and driving innovation in customer-backed solutions within Capital One's fintech domain. The role emphasizes human-centered, business-focused, technology-driven, integrated problem-solving, and transformational leadership. | — | 5 |
| Senior Manager, Project Management – Financial Services Talent Strategy This role is a Senior Manager of Project Management focused on Talent Strategy within the Financial Services division. The primary goal is to transition from manual talent planning to an AI-assisted, predictive talent system. Responsibilities include architecting roadmaps, consolidating tools, building predictive interfaces, leveraging AI for skill mapping and flight risk identification, and operationalizing talent review processes. While AI tools are leveraged, the core function is product/project management of a talent system, not direct AI/ML model development. | — | 5 |
| Director, Product Management - Small Business Experiences & Capabilities (BC&P) Product Manager role focused on small business experiences and capabilities, with a requirement for demonstrated interest and aptitude in AI, including personal projects and exploration of AI tools. The role involves leading a team, driving product launches, and transforming the Product Management organization by leveraging AI. | — | 5 |
| Sr. Manager, Product Management - PACE (Business Cards & Payments) Product Manager leader for Capital One's Business Cards & Payments team, focusing on the employee card spending journey. The role requires a demonstrated interest in AI, with a preference for candidates who have used AI in personal projects or explored AI tools. | — | 5 |
| Principal Associate, Business Analysis This role focuses on applying advanced data methodologies, statistics, and machine learning models within the Anti-Money Laundering (AML) domain. The Principal Associate, Business Analysis will be responsible for understanding user needs, conducting business analyses, defining business requirements, and executing against product strategy to modernize how Capital One identifies potential financial crimes. While the role involves working with ML models and data, the primary output is business strategy, product definition, and requirements, rather than shipping the ML models themselves. | Data | 5 |
| Business Director, Card Technology Analytics This role leads an analytics organization focused on measuring and optimizing software development processes, including the utilization and impact of AI developer tools. The goal is to provide data insights for strategic engineering outcomes and enhance developer productivity and experience. | Ship | 5 |
| Work From Home - Global Operations Coach, Senior Associate This role involves managing a team of customer service representatives who use Generative AI tools. The coach will monitor and audit AI-generated recommendations, interpret AI outputs, and train associates on distinguishing AI suggestions from policy requirements. The role focuses on operational excellence, people leadership, and ensuring compliance within a regulated financial environment, leveraging AI as a co-pilot for decision-making. | — | 5 |
| Sr. Business Manager - Operational Risk Analytics and Strategy This role is for a Sr. Business Manager focused on Operational Risk Management (ORM) analytics and strategy. The core responsibility is to modernize risk management by championing AI adoption, automation, and advanced data strategies, moving from historical reporting to predictive and real-time analytics. The role involves leading strategic initiatives, conducting analytical deep dives, and ensuring end-to-end execution with strong change management and executive communication. | — | 5 |
| Card Risk Senior Manager - Platform Development Senior Manager for Card Risk Platform Development at Capital One, focusing on mitigating risks in fintech, particularly for AI initiatives. The role involves developing and implementing risk management practices, leading change governance, and collaborating with cross-functional teams to ensure the security and stability of modernized tech platforms. | Ship | 5 |
| Senior Manager, Research & User Intelligence (Card Platforms & Data) This role focuses on accelerating learning velocity by defining and executing research programs that generate actionable insights to inform the creation of useful and usable solutions within Capital One's Card Platforms & Data team. The Senior Manager will conduct multi-method research studies with internal associates and customers, focusing on technical spaces and internal platforms. Responsibilities include optimizing user intelligence, leading rapid testing, managing continuous discovery, supporting UX measurement, and synthesizing data from various sources. | — | 5 |
| Product Design Director, Consumer & Developer Experience Product Design Director for Consumer & Developer Experience at Capital One, leading a team focused on foundational digital journeys across web and mobile. The role involves collaborating with research, product, and tech leadership to define design strategy, oversee user experience, and ensure seamless quality and consistency. The ideal candidate will have strong product design expertise, leadership skills, and a human-centered, business-focused approach. Experience with AI assistant tools and agentic development is preferred. | — | 5 |
| Principal Associate, Design Operations This role focuses on Design Operations within a fintech company, specifically integrating and automating AI solutions into the design process. The responsibilities include defining workflows, optimizing tooling, identifying AI opportunities, establishing AI governance, exploring synthetic data, curating AI tools, and driving AI literacy through workshops and playbooks. While AI is a significant focus for improving design operations, the core deliverable is not an AI model or agent itself, but rather the operational efficiency and effectiveness of the design team. | — | 5 |
| Product Design Manager Product Design Manager role at Capital One, focusing on creating memorable and meaningful product experiences. The role involves leveraging design expertise across interaction, visual, and service design, collaborating with cross-functional partners, and understanding customer and business needs. The candidate will explore and integrate emerging AI tools and technologies into the design process and has experience designing agentic workflows. This is a product-focused role within the fintech domain, with an AI maturity signal of 'Exploring' due to the integration of AI tools and agentic workflow design. | — | 5 |
| Lead Data Steward This role focuses on data governance and stewardship within a fintech company, ensuring data quality, compliance, and availability to support business operations and strategic initiatives, including AI solutions. The Lead Data Steward will champion data governance, support data owners, enhance data quality, ensure compliance, and manage data risks. | — | 5 |
| Product Manager - AI and Automation Product Manager role focused on AI and Automation within Capital One's Finance ecosystem. The role involves merging and modernizing the finance ecosystem through a product-led lens, transitioning from manual processes to automated, holistic solutions. It emphasizes delivering measurable operational leverage and ensuring robust, compliant, and audit-ready change. The team is investing in AI tools and focuses on developing, launching, and using AI responsibly. The role requires proficiency in human-centered, business-focused, technology-driven, integrated problem-solving, and transformational leadership. | — | 5 |
| Business Director: Capital One Shopping (Remote-Eligible) Business Director role focused on improving and integrating new product, process, and revenue opportunities within the Capital One Shopping business. The role requires a demonstrated interest and aptitude for AI native development, with a preference for candidates who have proactively incorporated AI into personal projects or explored AI-driven development environments. | — | 5 |
| Senior Manager, Product Management - MarTech / AdTech (Enterprise Consumer Products) Product Manager for MarTech/AdTech within Enterprise Consumer Products, focusing on foundational capabilities for customer interactions, data, and AI. This role involves managing platforms for content creation and communication distribution, aiming for data-driven, relevant, and optimized consumer engagement. | — | 5 |
| Manager, Product Management - Ventures Lending (Business Cards & Payments) Product Manager role focused on Ventures Lending for small businesses, with a strong emphasis on incorporating AI into personal projects and exploring AI-driven development environments. The role involves driving strategy, product setup, partnerships, and customer support for a mission-based credit card. While not directly building AI models, the candidate is expected to have a demonstrated interest and aptitude for AI and to have used AI tools for problem-solving. | — | 5 |
| Senior Product Manager, Flights Search & Merchandising This role is for a Senior Product Manager at Capital One Travel, focusing on the flights search and shopping experience. The goal is to create a best-in-class experience for cardholders by optimizing flight search results, merchandising strategies, and private fare opportunities. The role involves crafting product roadmaps, translating business objectives into product strategy, and shipping outcomes. It operates in an AI-first environment, requiring active use of AI tools for prototyping and validation, and engagement with an AI agent environment. | — | 5 |
| Senior Product Manager, AI & Developer Productivity Data Strategy Product Manager role focused on measuring and accelerating developer productivity, specifically defining metrics and data products for AI coding tools and their impact on the software development lifecycle within a large enterprise. The role involves defining measurement frameworks for AI risk, utilization, and impact, and turning telemetry into actionable insights. | Ship | 5 |
| Director, Product Design - AI in Experience Design Director of Product Design focused on integrating AI tools and processes into the design organization at Capital One. This role involves defining AI strategy for design, upskilling talent, and scaling AI adoption across the company, working with tools like Claude and Gemini. | — | 5 |
| Product Director, Capital One Shopping (Remote Eligible) Product Director for Capital One Shopping, focusing on integrating new product and revenue opportunities with merchant partners. The role requires driving cross-functional execution and has a demonstrated interest in AI, though formal experience is not required. The candidate should show how they've used AI for learning, building, and problem-solving beyond basic text generation. Responsibilities include leading engineering teams, defining roadmaps, and partnering with various stakeholders to deliver data platform features and consumer-facing digital products. | — | 5 |
| Director, Product Manager, Product Practice and Enablement Product Manager role focused on transforming product management practices within a financial institution, including modernizing workflows, driving experimentation, and exploring the impact of AI/generative technologies on the PM role. The role emphasizes strategic upskilling, AI-enabled discovery, accelerated experimentation, and refining cross-functional operating models. | — | 5 |
| Senior Associate, Product Management - NPSL Data & Decisioning (Business Cards & Payments) Product Manager role at Capital One within the Business Cards & Payments division, focusing on data and decisioning for No Preset Spend Limit (NPSL) products. The role involves linking business needs with technical implementation, using real-time data and cutting-edge technology. While not a core AI role, candidates are encouraged to have experience with AI tools and personal AI projects. | — | 5 |
| Senior Product Manager – Conversational AI Servicing Quality Assurance Product Manager role focused on the quality assurance and evaluation of conversational AI solutions within an enterprise setting. The role involves driving the integration and roadmap for onboarding AI solutions onto a quality platform, pioneering AI QA capabilities, and scaling automated assessments for consistency and accuracy. | Eval GateAgent | 5 |
| Senior Manager, Product Management - US Card Core Platform & Servicing Product Manager role focused on AI and servicing within the US Card division of Capital One. The role involves leading strategy, development, and execution of AI-leveraged products, including an AI-leveraged source of truth for servicing policies, intelligent tooling for agents, and conversational AI solutions for customer interactions. The position emphasizes customer-centricity, business strategy, technological innovation, and team leadership. | Agent | 5 |
| Enterprise Payments Governance & Oversight - Data, Insights, and Enablement, Manager - Hybrid Manager role focused on defining and implementing payments governance and oversight for the enterprise. This role will design, implement, and manage data reporting frameworks for compliant risk management, leveraging Generative AI and automated analytics to identify and mitigate risks in payments ecosystems. It involves working with data analytics teams, creating metrics, and delivering executive-level insights across various payment rails. | — | 5 |
| Manager, Product Management Product Manager role at Capital One Canada focused on delivering customer-centric, data-driven products, including those leveraging AI/ML platforms for personalized experiences, fraud detection, and customer assistance programs. Requires experience in product management, strategy, and delivering impactful results within the financial services sector. | — | 5 |
| Senior Business Manager, Future of Retail Bank Servicing Strategy This role is for a Senior Business Manager focused on defining the future of retail bank servicing strategy at Capital One. The role involves analyzing opportunities, partnering with product managers and engineers to identify AI and technology solutions, and ensuring successful execution of investments. It sits at the intersection of AI trends, customer experience, and business strategy, requiring close collaboration with executive leaders across various departments. | — | 5 |
| Principal Associate, Product Management Product Manager role at Capital One Canada focused on delivering AI-powered financial products and services. The role involves managing and scaling data and ML platforms, creating digital solutions for fraud detection and customer engagement, and enhancing customer experiences within the mobile app. Requires strong product management skills, data-driven decision-making, and experience in financial services. | — | 5 |
| Senior Manager, Product Manager, Move & Manage Decisioning Product Manager role focused on protecting customers from account takeover and scams by working across engineering, business analysts, and data science to craft journeys that predict risk and guide customers/associates. The role emphasizes human-centered design, business focus, leveraging technology within a modern data ecosystem, integrated problem-solving with data governance, and transformational leadership in data-driven decision making. | — | 5 |
| Data Analysis Manager - Marketing and Messaging Operations Manager for a marketing data analysis team at a fintech company, focusing on leveraging data and analytics to improve customer experience and marketing strategies. The role involves managing a team, driving strategy, building and using models for testing and validation, and working with large datasets. While AI capabilities are being integrated, the core function is data analysis and management within a marketing context. | — | 5 |
| Senior Associate, Business Analysis This role is for a Senior Associate, Business Analysis at Capital One India. The primary focus is on bridging business context with data-driven insights, translating business problems into analytical questions, and communicating complex analytical outputs to stakeholders. While the role operates within a team that uses advanced data methodologies and machine learning, the core responsibilities are focused on business analysis, problem definition, and communication of insights, rather than direct AI/ML model development or deployment. | — | 5 |
| Senior Associate Product Manager – US Card Core Platforms & Servicing Product Manager role focused on core platforms and servicing for US Card at Capital One. The role involves migrating systems to new data infrastructure, building AI-leveraged tooling for customer service, and managing credit bureau disputes. Responsibilities include platform modernization, strategic roadmapping, cross-functional leadership, and risk management. | — | 5 |
| Manager, Product Management - Customer Assist Observability Product Manager for ATLAS (Alerting, Traceability, Logging, Automated controls, & System observability) to spearhead strategy for system safety, automated controls, and robust observability. Role involves building scalable, technology-driven architectures for real-time alerts, compliance, and reduced incident recovery times. Focus on human-centered design, problem-solving, and translating complex challenges into an iterative roadmap to mitigate risks and uncover opportunities in the AI space. | — | 5 |
| Senior Associate, Product Manager - Business Cards & Payments Product Manager role at Capital One focused on Business Cards & Payments. While not a core AI role, it requires a demonstrated interest and aptitude for AI, encouraging candidates to showcase personal projects, exploration of AI development tools, and building automations with AI agents. The role involves typical product management responsibilities like defining features, prioritizing roadmaps, and collaborating with tech teams, but with an emphasis on understanding and potentially incorporating new AI technologies into customer-facing digital products. | — | 5 |