Capital One currently has 305 active AI-related roles in our index. The most common open titles are: Senior Lead AI Engineer (AI Foundations, LLM Core and Agentic AI) (9), Lead AI Engineer (AI Foundations, LLM Core and Agentic AI) (8), Applied Researcher I (6), Distinguished Engineer (6), Applied Researcher II (5). Most positions are in Engineering and Research.
Capital One's active AI hiring is concentrated in: serving infrastructure (28%), agents (27%), post-training (23%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Capital One is hiring AI talent in: United States (299 roles), United Kingdom (3 roles), Canada (2 roles), Philippines (1 role).
Job postings at Capital One most frequently reference: model serving, vector db, fine tuning, llm observability, inference infra.
In the past 30 days, Capital One has posted 96 new AI-related roles. That is a -26% change versus the prior 30 days (130 → 96).
Capital One currently has 293 active AI-related job listings. The majority of these roles are focused on serving infrastructure, accounting for 28% of the total, followed closely by agents at 26% and post-training at 23%. Engineering is the dominant function, with 234 roles, and hiring is primarily concentrated in the United States. Frequent tech tags include model_serving, vector_db, and llm_observability, suggesting a focus on the operational aspects of AI deployment. In the last 30 days, Capital One posted 124 new AI roles, representing a 22% increase compared to the previous 30-day period.
Currently tracking 241 active AI roles, down 22% versus the prior 4 weeks. Primary focus: Serve · Engineering. Salary range $123k–$392k (avg $231k).
| Title | Stage | AI score |
|---|---|---|
| Staff Software Engineer - Capital One Travel Tech - Full-stack Staff Software Engineer role focused on building the next generation of a travel portal, touching the entire customer journey from planning to booking. Responsibilities include technical leadership, full-stack development using various languages and AWS services, improving developer experience, establishing engineering best practices, and providing mentorship. The role requires significant hands-on development experience in both front-end and back-end, with a preference for cloud experience. | — | 0 |
| Staff Software Engineer - Capital One Travel Tech - Backend Staff Software Engineer role focused on backend development for Capital One's travel tech platform. Responsibilities include owning technical design and development, improving developer experience, establishing engineering best practices, and providing mentorship. Requires significant experience in software development, application/data design, and cloud platforms like AWS. | — | 0 |
| Associate, Process Manager This role focuses on process management and operational improvement within Capital One's Legal department, specifically for subpoena fulfillment and intake. It involves analyzing processes, identifying inefficiencies, and developing solutions to enhance productivity and operational performance. The role requires collaboration with team members and other departments to ensure effective workflows and meet regulatory and customer experience requirements. While it mentions leveraging Google Workspace's smart features including Gemini, the core function is process management, not direct AI/ML model development. |
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| Senior Software Engineering Manager - Capital One Travel Tech - Full stack Senior Software Engineering Manager for Capital One Travel Tech, focusing on full-stack development. The role involves leading 2+ teams of engineers to build solutions that reduce fraud and improve customer experience, participating in hands-on development, and driving innovation. Requires significant experience in team leadership, people management, and hands-on software engineering, with a strong understanding of software engineering best practices. | — | 0 |
| Lead Data Engineer Lead Data Engineer role at Capital One, focusing on designing, developing, and implementing technical solutions using big data technologies, cloud services, and various programming languages. The role involves collaboration with Agile teams, working with machine learning and microservices developers, and mentoring other engineers. Requires experience in application development, big data, and cloud computing. | — | 0 |
| Senior Staff Software Engineer - Capital One Travel Tech - Full-stack Senior Staff Software Engineer role focused on designing and implementing architectural solutions for Capital One's travel tech platform. Responsibilities include developing technical and business capabilities, leading design documentation, participating in governance, and mentoring teams on best practices. Requires extensive experience in software engineering and systems architecture, with a preference for cloud and regulated environments. | — | 0 |
| Principal Payment Product Readiness Manager This role focuses on developing and executing Go-to-Market (GTM) strategies for consumer and commercial issuing payment solutions, aiming to drive product adoption within the payments ecosystem. It involves stakeholder alignment, market positioning, content development, and client communication. | — | 0 |
| Compliance Privacy Advisor, Manager Manager, Compliance Privacy Advisor role at Capital One, focusing on managing privacy risks within a tech-focused financial institution. The role involves understanding and applying federal, state, and international privacy laws, providing guidance on business initiatives, and ensuring compliance with regulations. It requires strong analytical, risk management, and communication skills, with experience in regulated environments. | — | 0 |
| Principal Process Manager - SDLC (Enterprise Platforms Technology) This role focuses on managing and supporting the Software Development Life Cycle (SDLC) through governance, controls compliance, and requirements oversight within Capital One's Enterprise Platforms Technology. The Principal Process Manager will partner with various teams to ensure SDLC compliance, identify risks, and drive process improvements and automation. Key responsibilities include developing and documenting processes, managing risk, analyzing data for risks and trends, and consulting on well-managed processes. The role requires strong analytical, communication, and leadership skills, with a focus on continuous improvement methodologies and navigating regulatory requirements in the financial services industry. | — | 0 |
| Part Time Branch Ambassador - Greater New Orleans Area This role is for a Part Time Branch Ambassador at Capital One, a fintech company. The primary responsibilities include customer service, transaction processing, and educating clients on digital banking tools. It requires a hospitality mindset, tech fluency, and attention to detail. The role is customer-facing and focuses on building relationships and providing a human-centric banking experience. | — | 0 |
| Full Time Branch Ambassador - Greater New Orleans Area This role is for a Full Time Branch Ambassador at Capital One, focusing on customer service, relationship building, and assisting clients with digital banking tools and financial goals. It involves cash handling, ensuring accuracy, and adhering to compliance and regulatory standards within a retail banking environment. | — | 0 |
| Content Designer - Senior Associate Level Content Designer role at Capital One, focusing on creating user experiences for digital products, including websites, UIs, emails, push notifications, and chatbot responses. The role involves leveraging content design expertise, understanding user needs and business goals, and collaborating with cross-functional teams. It requires experience in content design, strategy, or UX writing, and preferred experience with design systems and regulated, data-heavy problem spaces. | — | 0 |
| Full Time Branch Ambassador - New Iberia This role is for a Branch Ambassador at Capital One, focusing on customer service, hospitality, and guiding clients through digital banking tools and financial solutions. It involves cash handling, ensuring accuracy, and maintaining compliance with banking regulations. The role emphasizes building relationships and providing a human-centric experience within a "community hub" setting. | — | 0 |
| Manager, Product Designer - Capital One Software This role is for a Product Designer Manager at Capital One Software, focusing on the B2B digital experience for their website. The primary goal is to optimize user flows, improve task completion, and enhance discoverability through search and AI channels. The role involves leadership, collaboration with cross-functional teams, and a focus on human-centered and business-driven design. | — | 0 |
| Part Time Branch Ambassador - DFW Area Part-time Branch Ambassador role at Capital One focused on customer service, hospitality, and assisting clients with digital banking tools and financial goals. Responsibilities include executing cash transactions with accuracy, educating clients on mobile banking, identifying client needs, and providing a welcoming environment. Requires strong customer service skills, tech fluency, attention to detail, and adaptability. This is a customer-facing role within a financial institution. | — | 0 |
| Full Time Branch Ambassador - DFW Area This role is for a Full Time Branch Ambassador at Capital One, focusing on customer service, relationship building, and assisting clients with digital banking tools and financial goals. It involves executing cash transactions accurately, maintaining compliance, and providing a high level of hospitality. The role emphasizes customer education on mobile and digital banking, identifying client needs, and acting as a first-line consultant. It is not an AI/ML development role, but rather a customer-facing position within a financial institution that utilizes technology. | — | 0 |
| Full Time Branch Ambassador - Greater Houston Area This role is for a Full Time Branch Ambassador at Capital One, focusing on customer service, hospitality, and assisting clients with banking transactions and digital tools. It is not an AI/ML-focused role, but rather a customer-facing position within the fintech domain that requires a strong understanding of digital banking solutions and regulatory compliance. | — | 0 |
| Part Time Branch Ambassador - Greater Houston Area Part-time Branch Ambassador role at Capital One focused on customer service, cash transactions, and educating clients on digital banking tools within a regulated fintech environment. | — | 0 |
| Full Time Branch Ambassador - Bogalusa Area This role is a customer-facing position in a bank branch, focused on providing hospitality, assisting clients with transactions, and educating them on digital banking tools. It emphasizes relationship building and problem-solving within a regulated financial environment. | — | 0 |
| Director, Global Enterprise HR Risk Advisor This role is a Director in Capital One's Human Resource Risk Office, focusing on managing HR risk, compliance, and advising on HR policies and programs. While it mentions partnering with Legal and Compliance to support adherence to 'AI/Privacy laws', the core function of the role is risk management and leadership within HR, not the direct development or application of AI/ML models. The role involves assessing risks, ensuring compliance, and managing teams, with AI/Privacy laws being a compliance consideration rather than the primary focus of the work. | — | 0 |
| Treasury Management Sales Officer (TMSO) Drives growth and profitability by closing new business and deepening client relationships in the $2mm-$20mm space, focusing on Treasury Management principles and fraud mitigation. | — | 0 |
| Full Time Branch Ambassador - Bunkie This role is for a Full Time Branch Ambassador at Capital One in Bunkie, LA. The primary responsibilities include executing cash transactions with accuracy, educating clients on digital banking tools, identifying client needs to pair them with banking solutions, and providing hospitality. The role requires a hospitality heart, tech fluency, precision, adaptability, and curiosity. It emphasizes a customer-centric approach without traditional sales quotas, focusing on building relationships and empowering clients in an evolving digital world. | — | 0 |
| Manager, Product Manager-Family CX, Teen Checking Product Manager role focused on developing collaborative banking solutions for the Teen segment, aiming to teach financial independence while balancing parental needs. The role involves leading the end-to-end product lifecycle within the Family CX team at Capital One. | — | 0 |
| Product Designer, Principal Associate Level Product Designer, Principal Associate Level role at Capital One, focusing on creating memorable and meaningful product experiences. The role involves leveraging expertise in interaction, visual, and service design, collaborating with cross-functional partners, and understanding customer and business strategy. It requires experience with design tools and design systems, and ideally experience in regulated, data-heavy problem spaces. | — | 0 |
| Director, Data Analysis Director of Data Analysis at Capital One with a focus on data management strategy, risk management frameworks, data controls, data quality, and metadata monitoring. Requires significant experience in data analytics, leading open-source data technologies, and people management. | — | 0 |
| Senior Administrative Assistant (Administrative Support Assistant III) - Financial Services This role is for a Senior Administrative Assistant supporting multiple executives in a fast-paced, tech-savvy financial services environment. Responsibilities include managing complex schedules, coordinating travel and expenses, planning events, and preparing professional communications. Requires strong organizational, problem-solving, and communication skills. | — | 0 |
| Sr. Director, Data Analysis This role leads a Data Analytics team, focusing on adopting Big Data tools, developing data products, and managing data governance. It involves strategic leadership, stakeholder management, and driving innovation in data technologies, including a migration to a cloud-based AWS environment. | — | 0 |
| Senior Associate - Card Direct Marketing (Hybrid) This role focuses on direct marketing campaigns for credit card acquisitions, requiring channel marketing expertise, analytics, and campaign execution. It involves leading strategy, creative development, and collaborating with agencies and internal teams to acquire new customers. | — | 0 |
| Sr Manager, Sales Operations & Enablement This role focuses on building and optimizing the sales operations and enablement infrastructure for Capital One Travel, aiming to scale commercial operations, define sales processes, manage commercial tools like Salesforce, design incentive frameworks, and provide data-driven insights to commercial leaders. It bridges the gap between startup execution and enterprise operations, ensuring scalability, repeatability, and compliance. | — | 0 |
| Manager, Product Designer - Capital One Software Product Designer role focused on shaping the Capital One Software website, optimizing user flows, and enhancing discoverability through search and AI channels. The role involves leadership, collaboration with cross-functional teams, and a focus on customer-centered solutions within a regulated environment. | — | 0 |
| Principal Associate, Content Manager Content Manager role focused on B2B automotive content strategy, creation, and optimization for the Dealer audience. Responsibilities include leading content strategy, writing/editing/producing multi-media content, partnering with SEO experts, managing the editorial calendar, and driving brand visual identity. Requires understanding of the automotive industry, multi-media communications, independent work, data-informed decision making, and enthusiasm for AI-integrated workstreams and modern SEO/AI-search discovery principles. Experience with agency management and CMS tools is preferred. | — | 0 |
| Sr. Product Director Product Director role at Capital One focused on reimagining customer experiences through technology, requiring strong product management, business, technology, problem-solving, and leadership skills. The role is within the fintech domain and is not directly AI/ML development focused. | — | 0 |
| Product Director Product Director role at Capital One, focusing on reimagining customer experiences through technology and driving innovative and sustainable solutions. Requires proficiency in human-centered, business-focused, technology-driven, integrated problem-solving, and transformational leadership. | — | 0 |
| Compliance Tester II This role focuses on executing risk-based compliance transaction testing to ensure adherence to laws, regulations, and guidance within a financial services context. It involves control reviews, data analysis, and suggesting improvements to testing methodologies. The role acts as a second line of defense in ensuring corporate compliance. | — | 0 |
| Principal Associate, Project Management This role is for a Principal Associate in Project Management within the Operational Risk Management (ORM) tower of the Enterprise Risk Organization (ERO). The individual will lead complex workstreams to ensure adherence to Capital One Data Management policies and initiatives, driving ERO data products strategy through the Nexus program. Responsibilities include strategic leadership, workflow optimization, stakeholder management, and problem-solving to deliver results and foster a positive organizational culture. | — | 0 |
| Penetration Tester This role focuses on offensive security, performing penetration testing on APIs, web applications, networks, and cloud services to identify vulnerabilities and reduce cyber risk. It involves assessing development practices, triaging findings, and collaborating with developers and stakeholders on remediation. | — | 0 |
| Compliance Privacy Advisor, Principal Associate This role focuses on managing privacy risks within a financial institution, ensuring compliance with various federal, state, and international privacy laws and regulations. It involves applying risk management and analytical skills to support privacy objectives, advising business lines, and engaging in compliance testing and reporting. | — | 0 |
| Lead Software Engineer Lead Software Engineer role at Capital One focused on building and pioneering technology solutions, collaborating with product managers, and delivering cloud-based systems to meet regulatory needs. The role involves leading projects and teams, sharing technical knowledge, and mentoring engineers. Experience with various programming languages, databases, container orchestration, and AWS services is required. While the role mentions leveraging interactive AI tooling for productivity, it is not the core craft. | — | 0 |
| Manager of Process Management Manager of Process Management role focused on leading a team that monitors and analyzes dispute cases, ensuring adherence to rules and procedures, and driving process improvements within a financial services context. | — | 0 |
| Full Time Branch Ambassador - Astoria-Broadway This role is for a Full Time Branch Ambassador at Capital One, focusing on customer service, hospitality, and guiding clients through digital banking tools and financial goals. It involves executing transactions with accuracy, ensuring compliance with regulations, and providing a human-centric banking experience. | — | 0 |
| Part Time Branch Ambassador Western Suffolk Area This is a part-time Branch Ambassador role at Capital One, focusing on customer service, hospitality, and assisting clients with digital banking tools and financial goals. The role involves executing cash transactions accurately, maintaining compliance with regulatory standards, and educating customers on mobile and digital banking. It emphasizes a customer-centric approach over traditional sales quotas. | — | 0 |
| Part Time Branch Ambassador Central Suffolk Area This is a part-time Branch Ambassador role at Capital One, focusing on customer service, hospitality, and leveraging digital banking tools within a physical branch setting. The role involves executing cash transactions, educating clients on digital services, identifying customer needs, and providing a welcoming environment. It emphasizes customer interaction and adherence to compliance and regulatory standards. | — | 0 |
| Full time Branch Ambassador North Form Area Full-time Branch Ambassador role at Capital One focused on customer service, hospitality, and educating clients on digital banking tools. The role involves executing cash transactions with accuracy, maintaining compliance with regulations, and identifying client needs to offer appropriate banking solutions. It emphasizes a human-centric experience in a community hub setting, blending technology with empathy. | — | 0 |
| Fixed Term Associate - HR Coordinator (Non Agent) Assists in an assigned Human Resource sub-function, primarily Recruitment, by performing end-to-end activities in the selection process, including phone screening, candidate data entry, interviewing, administering assessments, and handling job offers and background checks. Also provides administrative support for special projects and discusses personal development plans. | — | 0 |
| Full Time Branch Ambassador - Market St This role is for a Full Time Branch Ambassador at Capital One in Newark, NJ. The primary responsibilities include executing cash transactions with accuracy, maintaining compliance with regulatory standards, educating clients on digital banking tools, identifying client needs, and providing excellent hospitality. The role emphasizes customer service, tech fluency, attention to detail, and adaptability. It is not an AI-related role. | — | 0 |
| Part Time Branch Ambassador - New Jersey Market Part-time Branch Ambassador role at Capital One focused on customer service, hospitality, and educating clients on digital banking tools. The role involves executing cash transactions with accuracy, maintaining compliance with regulatory standards, and identifying client needs to offer appropriate banking solutions. It emphasizes a customer-centric approach over traditional sales quotas. | — | 0 |
| Senior Software Engineer, Full Stack (API Gateway) (Cloud Operations Resilience Engineering) Senior Software Engineer role focused on the design, deployment, and operational health of API Gateways within Capital One's Cloud Operations Resilience Engineering (CORE) division. Responsibilities include end-to-end API management, automation, scalability through IaC and CI/CD, operational excellence, strategic architecture, high-volume support, security, and cloud-native deployments on AWS and GCP using technologies like Java, Python, and Kubernetes. | — | 0 |
| Senior Software Engineer, Full Stack (API Gateway) (Cloud Operations Resilience Engineering) Senior Software Engineer role focused on the design, deployment, and operational health of API Gateways within Capital One's Cloud Operations Resilience Engineering (CORE) division. Responsibilities include end-to-end API management, automation, scalability through IaC and CI/CD, operational excellence, strategic architecture, high-volume support, security, and cloud-native deployments on AWS and GCP using technologies like Java, Python, and Kubernetes. | — | 0 |
| Full time Branch Ambassador, Western Suffolk Area This role is for a Full-time Branch Ambassador at Capital One, focusing on customer service, relationship building, and assisting clients with digital banking tools and financial goals. Responsibilities include executing cash transactions with accuracy, educating clients on mobile banking, identifying client needs, and providing hospitality. The role requires a customer-centric approach, tech fluency, precision, and adaptability. It emphasizes a mission-driven approach without traditional sales quotas, focusing on customer impact and professional growth. Basic qualifications include a High School Diploma, 1+ year of retail/customer service experience, and 6+ months of cash handling experience. Preferred qualifications include an Associate's degree and G-Suite proficiency. The role also requires adherence to BSA/AML and federal regulatory standards. | — | 0 |
| Manager, Project Management (Hybrid) This role is for a Manager, Project Management within Retail Bank Operations Command Center at Capital One. The individual will lead enterprise-wide or division-wide initiatives that impact bank operations, acting as a strategic partner to build structure, manage milestones, identify risks, and document the project lifecycle. The role also involves mentoring junior project managers and influencing senior leadership. | — | 0 |