Mercury
Fintech · Startup banking
- HQ
- London, GB
- Founded
- 1945
- Website
- mercuryrecords.com
Currently tracking 6 active AI roles, with 26 new openings in the last 4 weeks. Primary focus: Agent · Engineering. Salary range $167k–$303k (avg $227k).
Mercury currently has 9 active AI-related job listings. The majority of these roles, 56%, are focused on agents. Engineering and Product are the top functions hiring for these positions. The company is actively seeking candidates with expertise in agent orchestration, LLM observability, and model serving.
Fintech · Startup banking
Mercury currently has 9 active AI-related roles in our index. The most common open titles are: AI Context Operations Lead, Financial Crimes Compliance Modeling & Analytics Manager, Head of Revenue Technology & Architecture, Open Call for Founders / Founding Teams - Product Management and Engineering, Senior Machine Learning Operations Engineer. Most positions are in Engineering and Product.
Mercury's active AI hiring is concentrated in: agents (56%), serving infrastructure (22%), application (11%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Job postings at Mercury most frequently mention: Real-Time Systems, Product Management, Payments & Fintech, Machine Learning, CI/CD.
In the past 30 days, Mercury has posted 2 new AI-related roles.
| Title | Stage | AI score |
|---|---|---|
| Risk Investigator - Third Party/ATO Fraud This role focuses on investigating and responding to account takeover (ATO) and other third-party fraud incidents within a fintech company. The investigator will protect customers by analyzing suspected account compromises, managing security incidents, and assisting customers with account recovery. Key responsibilities include leading complex investigations, coordinating with cross-functional teams (Fraud, Support, Product, Engineering, Compliance, Legal), communicating with customers during sensitive incidents, developing investigation policies, identifying detection gaps, and recommending improvements to security features. The role also involves identifying automation opportunities for investigative tasks and maintaining documentation. While the role partners with Product and Engineering to improve fraud detection systems, it does not involve building or directly working with AI/ML models. | — | 0 |
| Payroll Operations Specialist This role supports the administrative and compliance foundation for customers operating across state jurisdictions by managing payroll tax registrations, agency accounts, foreign qualifications, tax correspondence, and unemployment claims. It involves partnering with internal teams and external agencies to ensure compliance and deliver exceptional customer experience, with a focus on process improvement and automation. | — | 0 |
| Senior Product Manager - Activation Product Manager for the Activation team at Mercury, a fintech company. This role focuses on guiding new customers from their initial deposit to meaningful engagement, designing systems and in-product experiences to drive activation, customer retention, and long-term relationships. The role involves setting roadmaps, defining lifecycle strategies, running experiments, and collaborating across disciplines. | — | 0 |
| Senior Software Engineer - Banking Integration Platform Senior Software Engineer to build and operate the Banking Integration Platform, focusing on connecting modern systems to enterprise core banking systems and payment networks. This role involves designing APIs, handling integration complexities, building data pipelines, and owning monitoring for critical connections within a regulated fintech environment. | — | 0 |
| Senior Software Engineer - Frontend Developer Experience Senior Software Engineer focused on frontend developer experience, strengthening foundations, evolving React/TypeScript/Vite infrastructure, and optimizing developer workflows including CI/CD and testing. The role aims to improve engineer efficiency and confidence through automation, tooling, and observability, ultimately supporting faster and safer product shipping. | — | 0 |
| Staff Design Operations Program Manager This role is for a Staff Design Operations Program Manager at a fintech company. The primary responsibility is to define and execute the strategy for Design Operations, focusing on building systems, tools, and processes to enhance designer productivity and quality. A key aspect includes owning the design team's AI-first point of view, setting strategy for AI tooling adoption, and potentially building AI agents and workflows for designers. The role also involves architecting scalable systems, shaping design culture, managing external presence, defining onboarding, acting as a cross-functional liaison, and serving as a strategic partner to design leadership. | — | 0 |
| Strategic Partnerships Manager - VCs & Law Firms This role is for a Strategic Partnerships Manager at a fintech company (Mercury) focused on building and managing relationships with Venture Capital (VC) firms and their portfolio companies. The primary goal is to drive customer acquisition and revenue through strategic partnerships, product roadmap collaboration, and program management. The role requires experience in stakeholder management, working with founders/investors, and a strong product mindset. It is not directly involved in building or researching AI/ML models. | — | 0 |
| Senior Strategic Partnerships Manager - Enterprise This role is for a Senior Strategic Partnerships Manager at Mercury, a fintech company. The primary focus is on building and closing large-scale enterprise and platform deals, embedding Mercury's financial services into other platforms and ecosystems. The role requires a hunter mentality, experience in strategic partnerships or enterprise sales, a track record of closing platform-scale deals, and the ability to structure complex embedded or API-driven arrangements. The individual will build Mercury's enterprise partnerships motion from scratch. | — | 0 |
| Customer Support Specialist - Payroll Mercury is hiring a Customer Support Specialist for their new payroll team. This role involves handling payroll support, diagnosing issues, guiding customers, improving processes, and staying current on regulations. The ideal candidate has payroll and customer support experience, preferably in SaaS or fintech, and enjoys problem-solving and process improvement. | — | 0 |
| Staff Visual Designer - Design Systems Staff Visual Designer for Design Systems at a fintech company, focusing on foundational design improvements, brand integration, and setting craft standards. The role involves coaching designers, partnering with engineering, and influencing visual direction. Experience with AI-assisted prototyping is a plus. | — | 0 |
| Events and Experiences Specialist - NYC Mercury is seeking an Events and Experiences Specialist to manage and execute onsite team programs, bringing company culture to life through in-person experiences. This role will also support other team projects like All Hands, virtual events, and merchandise production. The ideal candidate will have a strong track record in end-to-end event planning and execution, exceptional organizational skills, and a passion for creating high-quality experiences. | — | 0 |
| Senior Account Executive This is a full-cycle, quota-carrying, consultative Account Executive role at Mercury, a fintech company building modern business banking tools. The role involves owning the full sales cycle, designing pipeline strategies, running discovery with founders and finance teams, connecting pain-points to Mercury's products, and collaborating with various internal teams. The ideal candidate is coachable, curious, scrappy, disciplined, comfortable with ambiguity, and a collaborative generalist with at least three years of closing experience in an AE role and a genuine interest in fintech. | — | 0 |
| Head of Product - Business Lending Head of Product for Mercury's business lending division, responsible for end-to-end ownership of the lending business, including strategy, team leadership, growth, P&L, and partnerships, while balancing growth with regulatory compliance and risk management. | — | 0 |
| Senior Product Partnerships Manager - Payroll Mercury is a fintech company building financial tools for startups. This role focuses on managing strategic partnerships, particularly within the payroll vendor ecosystem, to ensure seamless integration and customer satisfaction. Responsibilities include vendor selection, negotiation, performance management, and cross-functional collaboration to drive product roadmap improvements. | — | 0 |
| Counsel, Product & Regulatory - Payments & AML Legal counsel role focused on product and regulatory aspects of payments and AML within a fintech company. Requires advising on payment products, infrastructure, financial crimes compliance, and supporting new capability launches. Emphasizes partnership across departments and building scalable guidance. Experience with AI tools in legal workflows is a plus. | — | 0 |
| Senior Accountant Senior Accountant role at a fintech company focused on building and improving accounting processes, controls, and infrastructure to support company growth. Responsibilities include month-end close, reconciliations, variance analysis, process automation, and supporting audits. Requires 4+ years of experience, strong GAAP knowledge, and a proactive approach to problem-solving and process improvement. | — | 0 |
| Senior Product Designer - Disputes Senior Product Designer for Mercury's dispute resolution experiences, focusing on transforming complex financial and regulatory processes into intuitive, trustworthy customer and investigator journeys. The role involves end-to-end design ownership across various banking products and payment rails, emphasizing systems thinking, service design, and building trust during stressful financial moments. | — | 0 |
| Senior Product Manager - Business Lending Senior Product Manager for Mercury's business lending product suite. Owns the end-to-end customer journey, from eligibility and application to funding, servicing, and repayment. Partners with risk, data science, engineering, and operations to deliver a responsible and delightful product. Requires experience in lending, credit, or regulated financial domains, and a proven ability to ship AI-first and iterate on customer-facing products. | — | 0 |
| Head of Technical Program Management - Banking Head of Technical Program Management for a fintech company building its banking infrastructure. The role involves owning the program for the bank charter and governance, defining the TPM operating system, building automation and agentic flows, driving exec-level reporting, and managing a team of TPMs. Requires experience in regulated industries and building TPM functions. | — | 0 |
| Disputes Specialist Mercury is seeking a Disputes Specialist to manage card and ACH disputes, acting as a subject matter expert to ensure customer satisfaction while balancing risk. The role involves investigation, resolution, and decision-making to protect Mercury and its customers, with opportunities to improve processes and tooling. | — | 0 |
| Senior Internal Auditor Senior Internal Auditor role at a fintech company focused on building and maintaining the trust and safety of customers and the financial industry. The role involves assisting in risk identification, planning and executing audits, assessing compliance, and collaborating with teams on issue remediation. | — | 0 |
| Senior People Operations Specialist Senior People Operations Specialist role at a fintech company, focusing on Workday system administration, HR process management, and employee support. Requires strong analytical and problem-solving skills, with a focus on data accuracy and operational efficiency. | — | 0 |
| Senior HRIS Analyst This role focuses on configuring, maintaining, and optimizing Workday modules (HCM, Payroll, Absence) to streamline HR processes and enhance employee experience within a fintech company. It involves reporting, security support, and collaboration with cross-functional teams, with a specific mention of evaluating and implementing AI-driven solutions within Workday. | — | 0 |
| Senior Risk Strategist - Fraud This role is for a Senior Risk Strategist focused on fraud within a fintech company. The primary responsibilities include developing and executing fraud strategies across various payment rails and fraud types, using data analysis to mitigate risk and improve customer experience, and partnering with cross-functional teams. The role requires significant experience in fraud detection and strategy, particularly in consumer fintech, and strong analytical and SQL skills. | — | 0 |
| Strategic Relationship Manager - Crypto Mercury is seeking a Strategic Relationship Manager to own and drive their crypto vertical. This role involves setting strategy, managing key client relationships, building scalable playbooks, and partnering with internal teams (Compliance, Risk, Product) to navigate the complexities of banking for crypto businesses. The ideal candidate has deep crypto ecosystem fluency, experience in account management or similar roles, and a strong understanding of regulatory environments. While AI tools are mentioned for operational workflows, the core of the role is relationship management and business strategy within the fintech/crypto domain. | — | 0 |
| Senior Manager, Product Marketing - Growth & Revenue Senior Manager, Product Marketing - Growth & Revenue at Mercury, a fintech company. This role focuses on owning end-to-end GTM strategy across product-led, sales-led, and partner-led growth motions. Responsibilities include building customer journeys, messaging, channel planning, cross-functional execution, driving pipeline and revenue, developing partner marketing strategies, and conducting market research. Requires 10+ years of B2B product marketing experience with full GTM ownership, demonstrated experience driving growth across multiple motions, strong messaging/positioning craft, a revenue mindset, and experience building sales enablement. Fintech/financial services experience and data fluency are nice-to-haves. The role is classified as Product function, in the Fintech domain, with a mature AI maturity signal (though the role itself is not AI-centric). | — | 0 |
| Customer Support Strategic Program Manager Customer Support Strategic Program Manager at Mercury, focusing on improving customer experience operations, scaling, and cross-functional alignment. This role drives strategic programs, structures ambiguous initiatives, and supports improvements to CX processes and tooling. | — | 0 |
| Senior Design Engineer - Top of Funnel Senior Design Engineer for the Top of Funnel team at Mercury, focusing on bringing design intent to life on the web, implementing animation and interaction, and extending the design system. This role is a creative partner to brand designers and marketing, setting the quality bar for the company's front door. | — | 0 |
| Senior Recruiter - Compliance Senior Recruiter focused on hiring for Compliance, Risk, Audit, and Legal professionals within a fintech company. This role involves full-cycle recruiting, strategic sourcing, partnering with leadership, and building a new recruiting team. | — | 0 |
| Deputy Chief Information Security Officer - Bank Deputy Chief Information Security Officer (CISO) for a fintech company's bank entity, responsible for the 2LOD Information Security program. This role focuses on building and defending the program to meet regulatory standards (OCC, FFIEC, FDIC, FRB), ensuring examiner readiness, managing policy architecture, BC/DR, audit and assurance, and third-party risk. It requires deep experience in regulated banking environments and direct examiner-facing experience. The role involves team development and leading remediation efforts. | — | 0 |
| Underwriting & Servicing Operations Manager - Cards This role manages and scales the operational aspects of credit card products, focusing on underwriting, portfolio management, and collections. It involves defining policies, improving processes, managing risk, and partnering with various teams to ensure operational efficiency and compliance within a regulated fintech environment. | — | 0 |
| Senior People Partner - Legal, Compliance, & Risk Senior People Partner for Legal, Compliance, & Risk at a fintech company, focusing on team health, manager effectiveness, employee growth, and organizational scale. Responsibilities include strategic HR partnership, advising on people-related matters, monitoring organizational health, and partnering on talent processes. | — | 0 |
| Senior People Partner - Risk & Banking Ops Senior People Partner role at a fintech company, focusing on partnering with Risk & Banking Operations leadership to support team health, manager effectiveness, employee growth, and organizational scale. Responsibilities include coaching leaders, advising on people processes, and driving talent initiatives. | — | 0 |
| Senior Risk Strategist - Card Fraud This role focuses on developing and executing strategies to mitigate card fraud and disputes within a fintech company. It involves using data analysis, quantitative modeling, and cross-functional collaboration with Product, Engineering, Operations, and Compliance to reduce fraud losses while maintaining a positive customer experience and adhering to regulatory requirements. The role requires deep expertise in card fraud, transaction monitoring, and risk management. | — | 0 |
| Senior Privacy Program Manager This role is responsible for making sure Mercury's privacy program is operational, credible, and embedded in how they build. You'll translate legal and regulatory requirements into systems, processes, and habits that actually work at the pace Mercury moves. And you'll be the person who helps every team (product, engineering, data, marketing) understand what privacy means for their work, without slowing them down. | — | 0 |
| Customer Support Specialist - EMEA Customer Support Specialist for a fintech company, focusing on providing excellent user experience, handling account requests, and collaborating with engineering and partner banks to improve the product. The role involves answering user questions, teaching product usage, identifying systemic flaws, and contributing to customer support infrastructure. | — | 0 |
| Senior Relationship Manager - Accounting Partners This role focuses on managing relationships with accounting firms, driving their adoption of Mercury's financial platform for their clients, and acting as a liaison between accounting partners and Mercury's product teams. It involves understanding firm operations, mapping client networks, executing adoption playbooks, and channeling feedback to shape the product roadmap. The role requires experience in customer success, account management, or similar client-facing roles, with a strong emphasis on working with accounting firms and understanding their technology ecosystem. | — | 0 |
| Video Lead - Stories Lead YouTube strategy and video production for Mercury's Stories team, focusing on creating engaging and educational content for founders and entrepreneurs. This role involves channel strategy, content development, production oversight, and managing freelancers to drive channel growth and maintain brand integrity. | — | 0 |
| Senior Software Engineer - Investments Full-stack engineer for a fintech company's Treasury team, focusing on building and scaling systems for managing customer funds, combining safety and yield. The role involves technical architecture, cross-functional collaboration, and product ownership. | — | 0 |
| Strategic Finance - GTM This role is for a Strategic Finance professional at Mercury, a fintech company. The primary focus is on building and owning data, tools, and systems to support Go-to-Market (GTM) performance and decision-making. Responsibilities include developing core datasets for growth metrics, creating dashboards, translating finance frameworks into scalable systems, and partnering with various teams to improve data quality and performance visibility. The role requires strong SQL, data manipulation, and modeling skills, with experience in strategic finance, growth analytics, or bizops in a high-growth environment. | — | 0 |
| Strategic Finance - R&D/G&A This role is for a Strategic Finance professional at Mercury, a fintech company, focusing on supporting R&D and G&A teams. The responsibilities include financial planning, resource allocation, forecasting, and bringing financial rigor to ambiguous investment questions within fast-moving product and engineering organizations. The role requires strong financial modeling skills and the ability to partner closely with non-finance leadership. | — | 0 |
| Senior Engineering Manager – Domestic Wires & Real-time Payments This role is for a Senior Engineering Manager to lead a team of backend and full-stack engineers focused on domestic wires and real-time payments at Mercury, a fintech company. The team builds secure, compliant, and reliable money movement systems, balancing speed, safety, scale, and regulatory requirements. The manager will be responsible for hiring, mentoring, driving execution, and fostering a high-performing team environment, while also contributing to the organization's structure and technical strategy as the company pursues a bank charter. | — | 0 |
| Senior IT Analyst This role is for a Senior IT Analyst at Mercury, a fintech company. The primary focus is on providing IT support, managing IT assets, implementing security measures, and automating IT processes to ensure secure system maintenance and operational efficiency. The role involves collaborating with various teams to address security, privacy, and compliance challenges, and maintaining trust with internal stakeholders and customers through secure processes and system design. Experience with IT internal controls, macOS, MDM platforms, IAM, and scripting (Python/TypeScript) is required. Fintech or compliance-adjacent environments are strongly preferred. | — | 0 |
| IRRBB Manager This role focuses on implementing and managing a cash flow engine for a financial institution, involving balance sheet cash flow modeling, interest rate risk analytics (NII, EVE), and behavioral assumption modeling. It requires experience in bank ALM, Treasury, or quantitative finance, and proficiency with ALM platforms. The goal is to ensure accurate projections and support balance sheet strategy and risk management. | — | 0 |
| Senior Design Operations Program Manager Mercury is seeking a Senior Design Operations Program Manager to support its growing design organization. The role focuses on building programs and processes to enhance the quality, efficiency, and impact of the design team, improve team health and happiness, and elevate the external presence of the design team. Responsibilities include developing scaling processes, leading culture initiatives, driving onboarding, supporting tooling and workflow (including AI fluency), providing thought partnership to design leaders, and collaborating with cross-functional partners. | — | 0 |
| Sales Development Manager Sales Development Manager at a fintech company (Mercury) to lead and coach a team of SDRs, manage pipeline, optimize messaging and conversion rates, and drive training and enablement. Requires B2B SaaS sales development experience with leadership, strong coaching, pipeline management, and communication skills. Familiarity with sales tools and awareness of AI use cases for efficiency is a plus. | — | 0 |
| Manager - Account Fraud Enablement Manager role focused on building and scaling the infrastructure for an account fraud program within a fintech company. This includes policies, training, quality systems, and tooling to support fraud investigators and BPO operations. The role involves people management, program ownership, and cross-functional collaboration with Risk Strategy, Engineering, and Product teams. | — | 0 |
| Lifecycle Marketer This role is for a Lifecycle Marketer at Mercury, a fintech company. The primary responsibility is to strategize and optimize the customer lifecycle for Mercury users, focusing on product adoption, cross-sell, and upsell. The role involves partnering with product marketing, data science, and engineering to maximize user engagement and retention. Key activities include executing lifecycle programs, identifying friction points, owning customer journeys, using data for messaging, and collaborating with creative teams. A test-and-learn approach with A/B testing is expected. | — | 0 |
| Engineering Manager - Mercury Accounting Engineering Manager for Mercury's Accounting product team, focused on enabling real-time financial insights for businesses by integrating financial data and automating categorization. The role involves leading a team of software engineers, contributing to technical architecture, and collaborating with cross-functional stakeholders to define and execute product strategy. | — | 0 |
| Senior Credit Underwriting Analyst Senior Credit Underwriting Analyst at a fintech company, responsible for assessing creditworthiness, structuring loans, monitoring portfolio health, and contributing to credit standards for a Working Capital loan product targeting startups and small businesses. | — | 0 |