This role is a Partner Technical Advisor within Microsoft's Customer Experience and Success (CE&S) organization, focusing on accelerating AI transformation for customers by providing support and driving improvements in customer and partner experiences. The role involves representing Microsoft in vendor communications, managing challenging situations, and collaborating with various internal and external stakeholders to resolve issues and improve business processes. While the role operates within an AI-focused organization and leverages AI technology, the core responsibilities are centered around customer support, relationship management, and process improvement, rather than direct AI/ML model development or deployment.

This role is a Cloud Solution Architect focused on Security within Microsoft's Customer Experience and Success organization. The primary focus is on providing proactive and reactive support for customers' mission-critical Microsoft Cloud solutions, including Azure and Identity services. The role involves planning and delivering support, identifying customer goals, analyzing performance issues, and collaborating with internal teams to ensure customer success. While the company and some solutions mentioned (like Security Copilot) involve AI, the core responsibilities of this role are in cloud infrastructure, security, and customer support, not in building or researching AI models themselves.

This role is responsible for managing the transition of new data centers to operations teams, involving coordination with engineering, construction, and commissioning teams. It requires overseeing project lifecycles, stakeholder management, and ensuring operational readiness for Microsoft's cloud services.

This role is for a Senior Support Escalation Manager within Microsoft's Customer Experience and Success (CE&S) organization, focusing on managing escalated customer and partner issues related to Microsoft's products and services. The role involves collaborating with engineering and operations teams, mentoring other team members, and driving process improvements to enhance customer support and resolution times. While the role mentions accelerating AI transformation for customers, the core responsibilities are focused on customer support, incident management, and process improvement, not direct AI/ML development or research.

Account Executive responsible for driving revenue growth and customer relationships for Microsoft's cloud, AI, security, and digital transformation initiatives in Malaysia. This role involves end-to-end commercial relationship management, strategic account planning, pipeline creation, and deal closure, with a focus on accelerating AI adoption and navigating complex government and regulated customer environments.

Senior Customer Success Account Manager (CSAM) at Microsoft, focused on helping strategic enterprise customers achieve business value and accelerate adoption of Microsoft's cloud platforms and services. This role involves relationship management, delivery orchestration, and ensuring customers realize the full potential of their technology investments.

This role provides IT support for data center infrastructure, including servers, network devices, and workstations. Responsibilities include hardware troubleshooting, inventory management, and ensuring devices meet security compliance standards. The role also involves performing basic data center technician tasks like power cycling and component swaps.

Program Manager for Critical Environmental operations in Microsoft's global datacenters, focusing on mechanical and electrical equipment maintenance, project management, cost/energy efficiency, and compliance for core infrastructure supporting Microsoft's cloud services.

This role manages a team of technicians responsible for inbound/outbound logistics, inventory audits, and data center regulatory compliance, including warranty processes and device destruction. It focuses on operational efficiency, stakeholder management, and team leadership within Microsoft's global data center infrastructure.

Lead a team of technicians in a data center environment, overseeing hardware deployments, diagnostics, and decommissioning. Focus on technician performance, KPI/SLA monitoring, training, and ensuring compliance with policies and safety procedures. This role is critical for the infrastructure supporting Microsoft's cloud services.

Lead a team of technicians responsible for hardware deployments, diagnostics, and decommissioning in Microsoft's data centers, ensuring service compliance, quality, and safety. This role involves coaching, performance management, and operational oversight of critical infrastructure supporting Microsoft's cloud services.

Microsoft Data Center Technician responsible for hardware staging, setup, deployment, troubleshooting, diagnostics, and decommissioning of equipment in a data center environment. The role involves following standard operating procedures, performing quality checks, and contributing to team collaboration and professional development within Microsoft's Cloud Operations & Innovation (CO+I) division.

Senior individual contributor responsible for driving customer outcomes, long-term value realization, and sustained consumption across a portfolio of complex and strategically important customers. Operates with high autonomy, requires strong executive engagement capability, and plays a critical role in shaping customer success strategy and execution. Supports Australia-based customers and is required to operate within the Australian timezone, maintaining Australian business hours. Based in Malaysia, only applicants with valid authorization to work in Malaysia are eligible.

This role involves staging, setting up, troubleshooting, and decommissioning hardware in a data center environment. The technician will follow standard operating procedures, perform quality checks, and escalate incidents as needed. The role also includes assisting peers, completing training, and contributing to a positive team environment. A background check and Malaysian citizenship verification are required.

This role is for a Logistics Technician in a Microsoft Data Center, responsible for inventory audits, deliveries, security escorts, and documentation of inbound/outbound shipments. It involves coordinating warranty claims, managing return merchandise authorizations (RMAs), maintaining inventory systems, tracking physical inventory, reconciling discrepancies, and performing data-bearing device destruction. The role requires adherence to SLAs and Microsoft policies, with a focus on inventory management principles and career advancement within cloud operations.

This role is for a Cloud Solution Architect Manager within Microsoft's Customer Experience and Success organization. The manager will lead a team of Cloud Solution Architects to help customers achieve business value from Microsoft Cloud investments, focusing on technology modernization and AI transformation. The role involves people management, customer relationship building, partner ecosystem scaling, and driving delivery excellence. While AI transformation is mentioned as a customer goal, the core function of the role is management and customer success, not direct AI/ML development.

Electrical Engineer role focused on the design, testing, verification, and implementation of electrical engineering aspects for Microsoft's global datacenter infrastructure. This role involves developing designs, creating documentation, selecting components, performing root cause analysis, and ensuring equipment efficiency and project implementation schedules are met.

This role is for a Critical Environment Technician in Microsoft's Cloud Operations & Innovation (CO+I) team, responsible for maintaining critical datacenter infrastructure, including mechanical systems like HVAC, and responding to onsite incidents. The role requires experience in operating and troubleshooting these systems.