New Relic
Enterprise · Observability
- HQ
- San Francisco, US
- Founded
- 2008
- Website
- newrelic.com
Enterprise · Observability
Currently tracking 2 active AI roles, down 17% versus the prior 4 weeks. Primary focus: Agent · Engineering. Salary range $163k–$272k (avg $213k).
New Relic currently has 3 active AI-related roles in our index. The most common open titles are: Manager- Software Engineering, Principal Product Manager - AI Observability, Software Engineer Manager (Database Observability). Most positions are in Engineering and Product.
New Relic's active AI hiring is concentrated in: agents (100%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
New Relic is hiring AI talent in: India (2 roles), United States (1 role).
Job postings at New Relic most frequently mention: Python, Observability, Machine Learning, Go, Content Generation.
In the past 30 days, New Relic has posted 4 new AI-related roles. That is a -20% change versus the prior 30 days (5 → 4).
| Title | Stage | AI score |
|---|---|---|
| Software Engineer Manager (Database Observability) Engineering Manager (M3) to lead a senior, high-performing team building next-generation Database Observability products. The team will own the entire lifecycle of critical telemetry data flows from lightweight database agents and high-throughput ingestion pipelines to intelligent DB recommendation engines and autonomous DB AI Agents, leveraging cutting-edge AI technologies including Agentic AI, MCP, and LLMs. | AgentServe | 7 |
| Senior Software Engineer Senior Software Engineer at New Relic to build next-generation Database Observability products. The role involves developing database agents, ingestion pipelines, recommendation engines, and AI agents leveraging LLMs for automated diagnostics and remediation. | Agent |
| 7 |
| Lead Product Designer Lead Product Designer for New Relic's AI Monitoring team, focusing on designing "APM for AI" to provide end-to-end visibility into AI stacks. The role involves creating complex, information-dense interfaces for telemetry data, rapid prototyping in code-adjacent environments, and designing for trust, confidence levels, and human-in-the-loop patterns for agentic workflows. Requires deep understanding of AI interaction patterns, explainability, evals, prompt engineering, and agentic UX, with strong data visualization and prototyping skills. | Agent | 7 |
| Manager- Software Engineering Engineering Manager for Kubernetes Observability team at New Relic. The role involves leading a team of Go and Python engineers to develop and maintain Kubernetes integrations, including AI-driven SRE Agents for anomaly detection and diagnosis. The team builds data collectors, backend services, and UI dashboards. Experience with distributed systems, container orchestration, and AI/agent workflows is required. | AgentServe | 7 |
| Senior Data Scientist Senior Data Scientist at New Relic in Bangalore, focusing on applying classical ML to time-series/anomaly detection and building AI Agents/LLM orchestration for autonomous observability. Requires 5+ years of experience, Python, SQL, and proven production deployment of models. Experience with LLM frameworks and MLOps is a plus. | AgentServe | 7 |
| Professional Services Consultant (Solutions Architect) This role is for a Professional Services Consultant (Solutions Architect) at New Relic, focusing on the technical design, deployment, and adoption of the New Relic Observability platform for strategic customers. The role involves architecting solutions, integrating the platform into customer CI/CD and automation frameworks, and providing technical leadership and troubleshooting. While the company operates in an 'AI-first world' and has an 'intelligent platform', the core responsibilities are centered around observability and platform engineering, not direct AI/ML model development or research. | — | 5 |
| Senior Software Engineer (Frontend) Senior Frontend Engineer to lead frontend initiatives for Log Management, including AI-driven innovations (Logs Intelligence), and develop supporting backend APIs. Role involves using AI tools and contributing to a high-throughput data processing platform. | Ship | 5 |
| Lead Software Engineer - Frontend Lead Frontend Engineer at New Relic, focusing on the UI for observability platform, including AI-driven innovations in Logs Intelligence. Requires strong frontend expertise (React, TypeScript) with a solid backend background (Java) for API development and on-call support. Role involves leveraging AI tools for development and building AI-driven product features. | — | 5 |
| Senior Software Engineer (Frontend) Senior Frontend Engineer at New Relic, focusing on the UI for observability platform's log management features, including new AI-driven innovations. Requires strong frontend (React) and backend (Java) experience, with a focus on building customer-facing UIs and supporting APIs. The role involves leveraging AI tools and contributing to a high-throughput data processing system. | — | 5 |
| Senior Software Engineer Senior Software Engineer at New Relic to work on high-performance, big data components powering their observability products. The role involves designing, developing, and deploying scalable features, with a specific focus on implementing AI-enhanced workflows by building MCP (Model Context Protocol) servers to expose telemetry data to LLMs and AI agents. Responsibilities include system ownership for reliability and performance of massive data processing services, code excellence, collaboration with product managers, and optimization of the technical stack. | Agent | 5 |
| Commercial Account Executive – Expansion Commercial Account Executive focused on expanding existing customer relationships for New Relic's observability platform, driving adoption of AI-driven analytics (AIOps) and security capabilities to achieve enterprise-wide commitments. | — | 5 |
| Senior Product Manager Senior Product Manager at New Relic, focusing on the observability of cloud-native infrastructure. The role involves leading strategy, roadmap, and execution for a multi-million ARR product line, defining user journeys, and advocating for user experience. Requires 5+ years of experience in shipping infrastructure products and hands-on product management. | — | 5 |
| Technical Success Manager I This role is for a Technical Success Manager at New Relic, focusing on enterprise accounts in the observability space. The role involves managing customer relationships, driving adoption and expansion of New Relic's platform, and ensuring customer success through technical expertise. While the company operates in an 'AI-first world' and mentions 'AIOps', the core responsibilities are customer-facing and product adoption, not direct AI/ML model development. | — | 5 |
| AI Engineer This role focuses on modernizing and scaling data governance within a product analytics team, leveraging AI tools and LLMs to standardize data, maintain data dictionaries, and provide insights into customer and user engagement. The primary focus is on data management and analysis to inform product decisions, rather than building core AI models. | — | 5 |
| Senior Software Engineer - Networking Senior Software Engineer role focused on network infrastructure for an observability platform. The role involves cloud network deployment, administration, troubleshooting, and automation using Golang and Terraform. It leverages AI coding tools but is not directly building AI models or systems. | — | 1 |
| Technical Support Engineer Technical Support Engineer role at New Relic, focused on troubleshooting customer issues with their observability platform, which is described as being in an AI-first world. The role involves complex problem-solving, customer advocacy, and cross-functional collaboration with engineering and product teams. It requires strong analytical and troubleshooting skills, with a focus on front-end or APM products. | — | 0 |
| Non-USA Manager, Technical Success Management role at New Relic, focusing on leading a post-sales team to drive customer value within an observability platform. The role emphasizes customer engagement, driving renewals, and collaborating with sales and pre-sales leadership to ensure customer success and growth. While the company operates in an 'AI-first world' and has an 'intelligent platform', this specific role is management of technical success, not direct AI/ML development or research. | — | 0 |
| Manager, Technical Support Manager, Technical Support at New Relic, a company focused on observability in an AI-first world. The role involves leading a technical support team, managing day-to-day operations, coaching engineers, and collaborating with various departments to ensure customer satisfaction and success with New Relic's platform. Requires strong leadership, communication, and problem-solving skills, with experience in fast-growth SaaS environments. | — | 0 |
| Senior Security Engineer Senior Security Engineer at New Relic, focusing on safeguarding global infrastructure (servers, networks, cloud) and collaborating with teams to improve security risk understanding. Responsibilities include educating engineers on security best practices, providing security design guidance, performing reviews, mentoring junior members, and collaborating with various internal teams. | — | 0 |
| Lead Fullstack Engineer - Backend focused Lead Fullstack Engineer at New Relic, focusing on backend systems for their observability platform, specifically handling high-volume log integrations. The role involves technical leadership, designing and optimizing scalable data integration services, mentoring engineers, and ensuring system reliability and performance. | — | 0 |
| Business System Analyst New Relic is seeking a Business Systems Analyst to support their Global Technical Services (GTS) organization, focusing on the Salesforce Service Cloud platform. The role involves translating business needs into system requirements, collaborating with engineering teams, owning the testing lifecycle, driving change management, and providing internal system support and administration. Experience with Salesforce platforms and technical services business processes is required. | — | 0 |
| Manager - Software Engineering Manager for Software Engineering at New Relic, focusing on the internal developer platform, security, compliance, and audit reporting. The role involves defining roadmaps, managing backlogs, driving operational efficiency, designing "golden paths" for development, and collaborating with various stakeholders. Requires strong technical background, people management experience, and expertise in distributed systems and cloud platforms. | — | 0 |
| Senior Product Manager Product Manager for New Relic's Infrastructure Observability product line, focusing on strategy, roadmap, and execution for cloud-native infrastructure. The role involves understanding user journeys, defining metrics, and collaborating with engineering and design to ship products. Experience with infrastructure products and a hands-on approach are required. | — | 0 |
| Senior Manager, Software Engineering Senior Engineering Manager to lead a team in Hyderabad, India, focusing on the development, scalability, and execution of batch query processing capabilities for the Dirac Query platform. The role involves technical leadership, people management, and fostering collaboration across global teams, with a strong emphasis on distributed systems and high-performance query execution. | — | 0 |
| Senior Software Engineer New Relic is seeking a Senior Software Engineer to work on their Kubernetes Agents and Services team. The role involves building, maintaining, and scaling Go/Python clients and support tools, contributing to open source, and collaborating on service improvements. The engineer will work on Kubernetes integrations for observability, backend services, and UI components, with a DevOps approach. Experience with instrumentation, agents, large-scale distributed systems, Linux, software architectures, and Go is required, along with familiarity with scaling applications in Kubernetes. | — | 0 |
| Manager, Software Engineering (Fullstack Team) Manager, Software Engineering at New Relic leading a full-stack team focused on building the next generation of service level management for observability. The role involves end-to-end delivery, team leadership, performance management, and partnering with product/design to ship features impacting commercial momentum. Requires strong technical foundation in backend systems (Java/Spring Boot) and experience managing senior engineers. | — | 0 |
| Senior Software Engineer - Fullstack (Backend Focused) Senior Software Engineer focused on backend development for an observability platform that empowers companies in an AI-first world. The role involves designing, developing, and maintaining high-performance backend services, APIs, and data flows, with a focus on Java, Spring Boot, Kafka, and microservices architecture. The engineer will own features end-to-end, including frontend components, and utilize AI-assisted development tools. | — | 0 |
| Technical Support Engineer - R0000594 Technical Support Engineer at New Relic, a company focused on an AI-first observability platform. The role involves troubleshooting technical issues for customers using New Relic's Front-End or APM products, collaborating with engineering teams, and advocating for customer needs. Requires strong problem-solving, customer service skills, and knowledge of web development or specific programming languages. | — | 0 |
| Talent Acquisition Coordinator This role is for a Talent Acquisition Coordinator at New Relic, a company that provides an observability platform for companies in an AI-first world. The coordinator will be responsible for scheduling interviews, managing candidate experience, and improving the recruitment process. This is not an AI-building role. | — | 0 |
| Talent Acquisition Coordinator This role is for a Talent Acquisition Coordinator at New Relic, a company that builds an intelligent platform for observability in an AI-first world. The coordinator will manage the candidate experience, schedule interviews, and partner with recruiters and hiring managers. The role requires strong organizational and communication skills, with at least 5 years of experience in recruiting or a similar field. | — | 0 |
| Software Engineer 2 Software Engineer 2 at New Relic, focusing on building and scaling backend services for an observability platform. The role involves designing, developing, and maintaining large-scale distributed systems and microservices, with a focus on infrastructure instrumentation agents and data processing services. Requires experience in Java/Go, distributed systems, and mentorship, with a DevOps approach. | — | 0 |
| Senior Software Engineer - Fullstack Senior Software Engineer role at New Relic focused on building and operating JVM-based services for an observability platform that ingests, processes, and serves telemetry data. Requires expertise in Java, Spring Boot, Hibernate, ReactJS, microservices, and cloud platforms (AWS). | — | 0 |
| Manager, Software Engineering Engineering Manager at New Relic, a company focused on observability in an AI-first world. The role involves leading a team to design, develop, and maintain platform infrastructure, agents, and integrations for monitoring complex systems. Emphasis on people management, technical leadership, and shipping enterprise-ready products. | — | 0 |
| Technical Program Manager - Learning & Development This role is for a Technical Program Manager focused on Learning and Development within the Engineering, Product, and Design organization at New Relic. The primary responsibility is to create and lead technical training and development initiatives, with a specific focus on onboarding new hires. This includes maintaining and updating onboarding programs, working with subject matter experts to develop content, managing onboarding channels, tracking program success metrics, and administering the Learning Management System (LMS). | — | 0 |
| Senior Legal Counsel - Procurement This role is for a Senior Legal Counsel specializing in procurement for New Relic, a company that provides an observability platform for AI-first businesses. The role involves drafting and negotiating commercial agreements, advising on procurement matters, and collaborating with various teams to manage the company's supply chain and security posture. It requires extensive experience in commercial contracts, technology law, and data protection. | — | 0 |
| Partner Engineer Partner Engineer at New Relic focused on building technical bridges and integrations between New Relic and strategic technology partners to enhance customer success and platform adoption. The role involves collaborating with partners, designing custom solutions, influencing product roadmap, and staying updated on cloud technologies. | — | 0 |
| Talent Acquisition Coordinator New Relic is seeking a Talent Acquisition Coordinator in Hyderabad to manage the candidate experience and scheduling for a global team. This role involves partnering with recruiters and hiring managers, communicating with candidates, and improving the interview process. | — | 0 |
| Community Operations Specialist This role is for a Community Operations Specialist at New Relic, focusing on supporting the Global Real Estate and Workplace team to deliver in-office facilities. Responsibilities include managing office services, employee experience, event activities, and ensuring high standards of housekeeping and hygiene. The role requires strong communication, customer service, and computer literacy skills, with a bonus for event experience and budget management. While the company operates in an "AI-first world" and mentions using "latest AI tools - Chatgpt, Gemini", the core responsibilities of this role are not directly related to AI/ML development or deployment. | — | 0 |
| Lead Software Engineer Lead Software Engineer at New Relic responsible for architecting and building a massive-scale streaming data platform for observability ingestion pipelines, focusing on high throughput, low latency, and distributed systems using Java, Kafka, and cloud-native technologies. | — | 0 |
| Senior Field Marketing Manager This role is for a Senior Field Marketing Manager at New Relic, a company that provides an observability platform for AI-first companies. The role focuses on planning and executing regional marketing programs to generate pipeline for enterprise accounts in India. Responsibilities include event management, multi-channel promotion, strategy contribution, and performance tracking. Requires 5+ years of B2B tech field marketing experience, with expertise in Salesforce and Marketo. | — | 0 |
| Revenue Operations Analyst Revenue Operations Analyst at New Relic, responsible for managing Salesforce, ensuring data integrity, and operationalizing the Geo Model approach for global sales teams. Focuses on process innovation and cross-functional collaboration. | — | 0 |
| Senior Account Executive, Enterprise Sales(Expansion) New Relic is seeking a Senior Account Executive for Enterprise Sales in India. The role involves building client relationships, prospecting, developing, and closing business within existing accounts. The AE will act as a trusted advisor, understand client roadmaps, and drive the New Relic solution. Responsibilities include achieving sales quotas, developing marketing plans, arranging executive discussions, and managing ongoing account relationships to drive revenue growth. The role requires extensive full-cycle sales experience in software/cloud applications to the enterprise segment, with a focus on expansion sales and farming accounts. A technical background with an understanding of infrastructures and the SaaS industry is preferred, along with strong consultative sales skills and the ability to sell a platform. | — | 0 |
| Senior Software Engineer Senior Software Engineer at New Relic, focusing on building and operating high-scale, low-latency JVM-based microservices for an observability platform that processes massive volumes of telemetry data. The role involves end-to-end service ownership, performance optimization, and working with distributed systems and event-driven architectures like Kafka. | — | 0 |
| Manager, Software Engineering Manager for a foundational team building the 'digital brain' of an observability platform, transforming telemetry events into a knowledge graph. Focuses on high-throughput systems, data processing, and platform modernization. | — | 0 |
| Senior Account Executive - Enterprise Sales Senior Account Executive for Enterprise Sales at New Relic, focusing on selling observability solutions to companies adopting AI and other digital transformation initiatives. The role involves expanding top-of-funnel, driving account acquisition, executing sales, and demonstrating product proficiency. | — | 0 |
| Director, Billing This role is for a Director of Billing and Collections at New Relic, a company that provides an observability platform. The role focuses on managing billing operations, ensuring accuracy and compliance, and leading process transformations to improve efficiency. While the company operates in an AI-first world and has an intelligent platform, this specific role is not directly involved in building or researching AI/ML models. | — | 0 |
| Senior Account Executive, Enterprise Sales(Expansion) Sales role at an observability company that uses AI to provide insights into complex systems. The role focuses on building enterprise client relationships, prospecting, developing, and closing business within existing accounts. | — | 0 |
| Director, Deal Strategy This role is for a Director of Deal Management in EMEA, focusing on strategic and complex deals for New Relic's observability platform. It involves creating commercial frameworks, custom pricing, leading pricing initiatives, and providing analytical support for executive decisions. The role requires leading a team, collaborating with various departments (Sales, Finance, Legal, Product), and ensuring governance for non-standard deal approvals. While the company operates in an 'AI-first world' and has an 'intelligent platform', the core responsibilities of this role are in deal strategy, management, and financial analysis, not direct AI/ML development or research. | — | 0 |
| Senior Account Executive - Enterprise Sales(GCC) Sales role for an observability platform that helps companies in an AI-first world. Focuses on building enterprise client relationships, prospecting, developing, and closing business within the GCC region. | — | 0 |
| Lead Financial Compliance Analyst Lead Financial Compliance Analyst responsible for the compliance, filings, surveys, insurance, and audit requirements of New Relic's international subsidiary entities, primarily in EMEA and APAC regions. This role involves coordinating with various internal teams (accounting, tax, legal, HR, payroll) and external auditors/agencies to ensure timely and accurate statutory reporting and filings. | — | 0 |