PagerDuty
Enterprise · Incident response
- HQ
- San Francisco, US
- Founded
- 2009
- Website
- pagerduty.com
Currently tracking 2 active AI roles, with 10 new openings in the last 4 weeks. Primary focus: Agent · Product. Salary range $161k–$271k (avg $216k).
Enterprise · Incident response
PagerDuty currently has six active job listings related to artificial intelligence. The hiring is predominantly focused on roles within the "agents" stage, representing 83% of the active listings. The top functions for these roles are Product and Engineering. The company is hiring for AI positions in the United States and Chile. Frequent tech tags include agent_orchestration, guardrails, and llm_observability. In the last 30 days, PagerDuty posted one new AI role, a decrease from the previous 30-day period.
PagerDuty currently has 2 active AI-related roles in our index. The most common open titles are: Senior Product Manager (2). Most positions are in Product.
PagerDuty's active AI hiring is concentrated in: agents (100%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
PagerDuty is hiring AI talent in: United States (2 roles).
Job postings at PagerDuty most frequently mention: CI/CD, Product Impact, Agentic Systems, Trust & Safety, Tool-Using Agents.
In the past 30 days, PagerDuty has posted 0 new AI-related roles.
| Title | Stage | AI score |
|---|---|---|
| Senior Product Manager PagerDuty is seeking a Senior Product Manager to define product strategy and execution for their Operations Cloud SaaS and on-premises automation products, focusing on the agentic automation experience for autonomous SRE agents. This role involves leading the roadmap for agentic layers, defining how autonomous agents interact with automation primitives, and ensuring trust, safety, and audit boundaries. | Agent | 7 |
| Senior Product Manager PagerDuty is seeking a Senior Product Manager to define product strategy and execution for their Operations Cloud SaaS and on-premises automation products, focusing on the agentic automation experience for autonomous SRE agents. This role involves leading the roadmap for agentic layers, defining how autonomous agents interact with automation primitives, and ensuring trust, safety, and audit boundaries. | Agent | 7 |
| Senior Developer Advocate PagerDuty is seeking a Senior Developer Advocate to join their Developer Relations team. This role focuses on building, writing, and speaking about PagerDuty's API, including its AI and agentic capabilities. The advocate will engage with developer communities, provide feedback to internal teams, and enable others to advocate for PagerDuty. The role requires experience in developer advocacy or similar technical roles, technical credibility, and familiarity with incident management and reliability processes, especially with AI integration. Experience with AI agent frameworks is preferred. | — | 5 |
| Senior HRIS Analyst PagerDuty is seeking a Senior HRIS Analyst to manage their Workday ecosystem, with a focus on implementing and adopting AI capabilities within the platform. The role involves collaborating with stakeholders, leading the testing and rollout of AI features, using AI tools for personal efficiency, and ensuring responsible AI governance. This is a product-focused role within an enterprise AI domain, aiming to scale AI adoption. | — | 5 |
| Senior Competitive Intelligence Manager PagerDuty is seeking a Senior Competitive Intelligence Manager to build and lead their competitive intelligence program. This role will equip sales teams with differentiation strategies, monitor competitor activity, and provide insights to product and marketing leadership. The role will also leverage AI and automation tools to enhance research and content delivery. | — | 5 |
| Account Manager (US) Account Manager for PagerDuty, a Digital Operations Management platform that uses AI/ML and Automation. The role focuses on managing existing SaaS customers, driving product adoption, renewals, and expansion opportunities. Requires experience in SaaS, customer-facing roles, and familiarity with AI-driven insights and tools. | — | 5 |
| Senior Corporate Counsel, Commercial Transaction Senior Corporate Counsel specializing in commercial transactions for a SaaS company that utilizes AI/ML and generative AI features. The role involves drafting, reviewing, and negotiating commercial agreements, partnering with go-to-market teams, and advising on legal risks related to AI and data privacy. Experience with AI/SaaS regulatory requirements and AI contract review tools is preferred. | — | 1 |
| Account Manager- DC Account Manager for PagerDuty, a Digital Operations Management platform that uses AI/ML and Automation. The role focuses on managing existing SaaS customers, driving product adoption, renewals, and expansion opportunities. Requires experience in customer success and sales, with a preference for understanding AI-powered tools. | — | 1 |
| Account Manager - London PagerDuty is seeking an Account Manager to manage a portfolio of existing SaaS customers, focusing on renewals, product adoption, and identifying expansion opportunities. The role involves partnering with cross-functional teams to deliver customer outcomes and drive revenue growth, leveraging customer success and sales expertise. The ideal candidate has experience with SaaS products, AI-driven insights, and strong commercial acumen. | — | 0 |
| Strategic Customer Success Manager PagerDuty is seeking a Strategic Customer Success Manager to build and foster executive-level relationships with customers, guiding them on PagerDuty product adoption and best practices to accelerate their digital journey. The role involves understanding customer business priorities, identifying risks, developing adoption paths, and representing the voice of the customer to inform product roadmaps. The company is expanding its platform for Digital Operations Management using AI/ML and Automation. | — | 0 |
| Senior Principal Customer Success Manager PagerDuty is seeking a Senior Principal Customer Success Manager to build and foster executive-level trusted advisor relationships with customers, guiding them on process, people, and change management best practices to drive adoption of real-time operations. The role involves demonstrating PagerDuty product knowledge, identifying risks, producing adoption paths, delivering business value, and representing the voice of the customer to inform product roadmaps. The ideal candidate will have 8-10 years of customer-facing experience, strong understanding of IT enterprise architecture, DevOps principles, and modern IT monitoring, with consulting skills and knowledge of PagerDuty products being preferred. | — | 0 |
| Senior Solutions Consultant PagerDuty is seeking a Senior Solutions Consultant to understand customer business environments, identify roadblocks, and provide solutions leveraging PagerDuty's products. The role involves running technical discovery, providing guidance, and supporting the sales process to ensure customer success. The Solutions Consultant acts as a consultant, technical salesperson, product specialist, and teacher, building relationships and helping customers optimize PagerDuty's capabilities. | — | 0 |
| EnterpriseAccount Executive Enterprise Account Executive role at PagerDuty, a leader in Digital Operations Management, focusing on driving growth and expansion within an established customer portfolio by selling SaaS solutions, including those leveraging AI/ML and Automation. The role involves strategic account management, consultative enterprise selling to C-level executives, and driving adoption of PagerDuty's Operations Cloud. | — | 0 |
| Federal Account Executive, FSI This role is for a Federal Account Executive at PagerDuty, focusing on driving sales within Federal Systems Integrators (FSIs) in the financial services and government sectors. The role involves building relationships with senior executives, developing strategic account plans, and driving adoption of PagerDuty's Operations Cloud, which utilizes AI/ML and Automation. While the company uses AI/ML, this is a sales role and not directly involved in building or researching AI. | — | 0 |
| Account Manager - New York Account Manager for PagerDuty, a Digital Operations Management platform that uses AI/ML and Automation. The role focuses on managing existing SaaS customers, driving product adoption, renewals, and identifying expansion opportunities. Requires strong commercial acumen, customer success, and sales expertise, with familiarity with SaaS products and AI-driven insights. | — | 0 |
| Salesforce Developer PagerDuty is seeking an experienced Salesforce Administrator to design, build, and support their enterprise application environment, including core applications like Salesforce, Zuora, CPQ, Marketo, and DocuSign. The role involves acting as a Product Management liaison, driving process improvements and automations using AI tools, maintaining the Lead to Order process, managing the Agentforce customer support bot, and preparing documentation. The ideal candidate will have strong technical knowledge of Salesforce declarative development, experience leveraging generative AI tools for task acceleration, and excellent communication and analytical skills. | — | 0 |
| Enterprise Account Executive, Chicago PagerDuty is seeking an Enterprise Account Executive to drive growth and expansion within an established customer portfolio, combining strategic account management with consultative enterprise selling. The role involves partnering with C-level executives to deliver outcomes through Operations Cloud conversions and multi-product adoption, focusing on closing high-value deals and accelerating growth in the enterprise market. The ideal candidate is a relationship-driven sales professional with experience in complex deal cycles and executive engagement. | — | 0 |
| Business Development Representative - ATL Business Development Representative role at PagerDuty, a company using AI/ML and Automation for Digital Operations Management. The role focuses on sales development, lead generation, and pipeline building for Account Executives. Responsibilities include value selling, customer engagement, and sales execution using CRM and sales tools. Requires strong communication, organizational, and adaptability skills, with 1-2 years of outbound prospecting experience. | — | 0 |
| Business Development Representative - SF This role is for a Business Development Representative at PagerDuty, a company that provides Digital Operations Management solutions. The role focuses on sales development, collaborating with Account Executives to generate leads and build sales pipelines. The responsibilities include communicating the business value proposition, adapting to sales methodologies, maintaining customer connections, achieving sales goals, and utilizing sales tools like Salesforce. The role is not directly involved in building or researching AI/ML models but operates within a company that uses AI/ML and Automation in its platform. | — | 0 |
| Enterprise Account Executive (New York) PagerDuty is seeking an Enterprise Account Executive to drive growth and expansion within an established customer portfolio, combining strategic account management with consultative enterprise selling. This role will focus on selling PagerDuty's Operations Cloud, which utilizes AI/ML and Automation, to C-level executives and key stakeholders. | — | 0 |
| Territory Executive (US) This role is for a Territory Executive at PagerDuty, a company that uses AI/ML and Automation for Digital Operations Management. The executive will own a territory of mid-sized customer accounts, driving growth through strategic account management and consultative selling to expand adoption of PagerDuty's Operations Cloud. The role focuses on revenue growth, executive relationships, and sales pipeline management. | — | 0 |