Senior Engineering Manager to lead a hands-on AI platform team building the core Agent OS, responsible for agent runtime, context/memory, capability platform, action/trust layer, and evaluation/observability harness. Requires strong technical leadership, production experience with LLM applications, and a focus on safety and evaluation.

Senior Data Scientist to lead the design, development, and deployment of advanced ML and generative AI models for customer onboarding optimization. Will apply ML fundamentals, explore cutting-edge techniques, and utilize statistical knowledge. Key responsibilities include designing, implementing, and testing GenAI and ML solutions, determining appropriate modeling approaches, and collaborating with engineering/product teams for production deployment. Experience with Agentic Workflows, RAG, and LLM evaluation frameworks is required.

Lead Data Scientist role focused on applying ML, GenAI, and data-driven insights to financial planning, optimization, and strategic decision-making. The role involves designing, developing, and deploying advanced solutions, partnering with Finance leadership, building ML systems and infrastructure, and mentoring junior data scientists. Experience with time series forecasting, anomaly detection, optimization, Generative AI, Agentic Workflows, and RAG is required.

Lead Data Scientist role focused on applying machine learning, generative AI, forecasting, and optimization to financial planning and decision-making within an enterprise setting. The role involves building ML systems, designing data science infrastructure, and mentoring junior data scientists.

Staff Application Security Engineer focused on integrating AI into the development lifecycle to enhance security. This role involves automating security pipelines with AI agents, developing secure code templates, implementing supply chain protections, using AI tooling for vulnerability testing and simulation, designing AI guardrails, and managing non-human identities in AI systems.

Principal Security Architect role focused on designing and enforcing secure architectures for AI-enabled product capabilities, including LLM workflows, RAG pipelines, and agentic systems. The role also involves corporate AI governance and leveraging AI for security enhancements, with a strong emphasis on guardrails, isolation, and compliance with regulations like PCI DSS, CCPA, SOC2, ISO 27001, ISO 27701, and ISO 42001.

Senior Data Scientist role focused on leveraging machine learning and generative AI, including agentic workflows and RAG, to optimize customer onboarding. The role involves designing, developing, deploying, and evaluating AI models, with a strong emphasis on production-grade solutions and collaboration with engineering and product teams.

ServiceTitan is seeking a Director, GTM Systems to own the strategy, architecture, and execution of systems powering their Go-To-Market engine. This is a builder role focused on Salesforce Sales Cloud, CPQ, marketing automation, and revenue intelligence tools. The role requires putting AI at the center of GTM systems, evaluating and implementing AI-powered capabilities like predictive scoring and generative AI, and leading AI solution deployments. Experience with integrations, data governance, and leading GTM systems teams is essential, with a strong emphasis on Salesforce expertise and experience in high-growth B2B SaaS companies. Compliance with SOX, GDPR, CCPA is also required.

ServiceTitan is looking for a Salesforce Developer to join their team. The role involves designing, developing, and optimizing solutions on the Salesforce platform, with a focus on contact center operations. This includes building integrations, automating workflows, and utilizing AI/ML models to enhance customer interactions, predict behavior, and improve performance. The developer will collaborate with various stakeholders and ensure data quality.

Director of Infrastructure Software Engineering focused on SQL Reliability & Observability to lead an engineering organization at the intersection of Infrastructure, SRE, and Product Engineering. The role aims to improve uptime, customer experience, and cost efficiency by transforming systems from reactive operations to proactive, data-driven reliability engineering and building a world-class team. Responsibilities include defining strategy for SQL reliability, data platform stability, and observability; overseeing performance, scaling, and availability of various databases; leading development of a unified observability platform; implementing proactive monitoring and automation including AI-driven anomaly detection and SRE Agent/AI-assisted debugging systems; and building/leading a high-performing team.

This role is for a Senior Salesforce Developer who will leverage AI-powered solutions to improve customer interactions and contact center operations. The developer will design, develop, and optimize solutions on Salesforce, build integrations with contact center technologies, and utilize AI/ML models for prediction, optimization, and enhancement of customer interactions and agent efficiency. The role also involves collaborating with stakeholders, ensuring data quality, and providing support for the Salesforce instance and integrated technologies.

Staff Application Security Engineer role focused on building a "Secure Paved Road" by integrating security into the SDLC, automating vulnerability detection and remediation, and partnering with engineering teams. The role involves pipeline automation, secure coding practices, secrets management, continuous testing, architecture reviews, and threat modeling. A key aspect is leveraging AI and automation to scale security practices and secure AI workloads.

Principal Software Engineer to lead technical aspects of a reporting and dashboard platform team at ServiceTitan. The role involves owning architecture, leading design and development of data components, and bringing AI/ML thinking, specifically Agentic AI patterns, into the reporting product experience to surface intelligent analytics. Requires deep experience in data architecture, distributed systems, and leveraging AI/ML for data-driven products.

This role focuses on leveraging AI and automation within the HR tech stack, specifically using Workday HCM. The Lead Analyst will identify, design, and deploy AI-powered workflows and automations, including LLM-assisted document generation and AI agents, to improve HR processes and employee experience. The role requires strong Workday HCM expertise and a proactive approach to identifying and implementing AI use cases.

This role focuses on identifying and deploying AI and automation use cases within the HR tech stack, specifically using Workday HCM. The Lead Analyst will design and implement AI-powered workflows using tools like Workato AI agents and Claude APIs, integrating them into production-grade automations. The role also involves core HCM ownership, cross-functional partnership, and leading M&A integrations and process design efforts, with a strong emphasis on using AI for daily tasks like research and documentation.

ServiceTitan is seeking a Senior Analyst, People Analytics to join the People Insights & Analytics (PIA) team. This role will own Visier platform administration, build self-service dashboards, support the data pipeline from Workday to Snowflake to Visier, and perform systematic data validation. The role also involves managing scheduled business-as-usual work, collaborating with People Technology and Data Engineering, and contributing to analytics insights. The role will leverage AI tools like Claude for automation and content development, and contribute to analytics and insight generation as a secondary responsibility.

Principal Software Engineer to lead technical direction and execution for company-wide initiatives, working at the intersection of architecture and hands-on coding. The role involves designing and building large-scale distributed systems, with a focus on AI/ML and LLM-based architectures including orchestration, retrieval, and agentic patterns within the enterprise SaaS platform.

Engineering Manager role focused on Service Agreements & Memberships product features, requiring strong C# coding proficiency and microservices expertise. The role involves active technical contribution, architectural oversight, team leadership, and partnering with Product Management. While not core AI development, the role encourages leveraging AI coding tools and integrating LLM APIs.

This role focuses on developing and innovating Salesforce solutions, specifically within billing systems, and integrating AI-based tools to enhance these systems and processes. The engineer will also lead solution design, collaborate cross-functionally, and ensure seamless workflows between Salesforce and financial ERP systems.

Senior Salesforce Developer with expertise in billing systems and AI-based tool integration to enhance billing platform processes and workflows between Salesforce and financial ERP systems.

Senior Site Reliability Engineer responsible for managing, optimizing, and ensuring the reliability and scalability of SQL Server and PostgreSQL databases in cloud and on-premises environments. Focus on Azure and AWS platforms, automation, backup/recovery, disaster recovery, IaC, Kubernetes, Docker, and CI/CD.

Senior Software Engineer role focused on architecting, designing, and implementing user-facing features end-to-end within the ServiceTitan product suite. The role emphasizes working with modern tools on the Microsoft .NET platform and solving complex problems, with a significant portion dedicated to development and mentorship.

Manager, Software Engineering role focused on leading 1-2 squads, driving execution, technical excellence, and team growth. Responsibilities include coaching engineers, defining quarterly plans, providing hands-on technical leadership, and ensuring timely, secure, and reliable feature delivery. Requires 10+ years of software engineering experience, with 5+ years in leadership, and expertise in modern frameworks like .NET, React, SQL, Azure, and DevOps.

Senior Staff Software Engineer, Mobile (iOS) at ServiceTitan. This role focuses on defining and owning the multi-year technical vision for the iOS platform, leading the design of next-generation mobile frameworks, and serving as the technical authority across the organization. The engineer will drive architectural alignment, set engineering standards, and identify strategic technical investments to maintain a competitive advantage. The role also involves architecting integrations with backend services and championing specific architectural patterns like TCA. A key responsibility is defining the AI-assisted development strategy for iOS engineering, integrating tools to enhance developer productivity. The position requires deep technical mastery, leadership without authority, and strong communication skills.

Senior Engineering Manager to lead high-impact teams in designing and delivering scalable, cross-cutting systems, with a focus on accelerating AI-powered initiatives. The role requires strong people leadership, technical judgment, and the ability to operate effectively in ambiguity.

This role is for a Senior Process and Automation Analyst on the Revenue Solutions Post Sales team. The primary responsibilities include handling BAU tickets, troubleshooting issues in Salesforce and Gainsight, documenting workflows, identifying system changes, performing data analysis, and supporting UAT. The role requires strong critical thinking, problem-solving skills, and experience in business operations within a SaaS environment, with a focus on Salesforce. While the company uses AI-assisted tools in recruitment, this role itself is not AI-focused.

This Principal Software Engineer role at ServiceTitan focuses on leading technical aspects of an engineering team, building distributed systems for scale, and delivering technical leadership. While the company utilizes AI/ML for features like scheduling and dispatch automation, the core responsibilities of this role are in general software engineering, system design, platform development, and mentorship, rather than direct AI/ML model development or research.

ServiceTitan is seeking a Data Quality Analyst to ensure the accuracy and reliability of enterprise data. The role involves data profiling, implementing quality checks, automating processes, investigating issues, and collaborating with stakeholders. Requires strong SQL, Salesforce experience, and analytical skills.

Senior Software Engineer (Mobile) responsible for guiding the technical implementation of a cross-platform React Native mobile application used by thousands of field service technicians and sales professionals daily. Develop key product differentiators across a large-scale, feature-rich application with 150+ modular packages, native integrations, and offline-first capabilities.

ServiceTitan is seeking a Data Quality Analyst with 5+ years of experience to ensure the accuracy and reliability of enterprise data assets. The role involves data profiling, implementing quality checks, automating processes, investigating root causes of issues, and collaborating with stakeholders. Requires strong SQL, experience with Salesforce and data warehouses, and excellent analytical and communication skills.

This role is for a Systems Engineer responsible for designing, deploying, and operating Azure cloud infrastructure, on-premises server infrastructure, and enterprise automation capabilities. The role involves managing Azure and hybrid environments, building automation scripts, and partnering across business units. While the role mentions using AI-assisted development tools and integrating with AI-powered internal tooling, the core responsibilities are focused on infrastructure engineering and automation, not AI/ML model development.

This role focuses on building and scaling ServiceTitan's supply chain partner ecosystem by acting as the primary technical authority for integrations. The Senior Partner Solutions Architect will guide partners through the integration process, provide API support, and advise on technical architecture, ensuring seamless electronic procurement workflows within the ServiceTitan platform.

Staff Software Engineer role focused on technical leadership for a payroll product team, emphasizing end-to-end technical vision, decision-making, mentorship, and code quality within the Microsoft .NET platform. Requires extensive experience in distributed systems, microservices, and SQL databases.

ServiceTitan is seeking a Web Developer to join their Web Team, responsible for four flagship marketing websites. The role involves end-to-end development and optimization, collaborating with designers, marketers, and other stakeholders. Responsibilities include developing custom solutions using HTML, CSS, JavaScript, implementing SEO and accessibility best practices, integrating third-party APIs, testing, debugging, and providing ongoing support and maintenance. The ideal candidate will have proficiency in front-end technologies like React, Vue, and TailwindCSS, experience with static site generators, Node.js, headless CMS, and integrating AI into the development process.

Senior Web Developer responsible for the end-to-end development and optimization of marketing websites, collaborating with designers, marketers, and stakeholders. The role involves developing custom solutions using front-end technologies, implementing best practices for SEO and performance, integrating third-party APIs, and conducting testing and debugging. Experience with AI integration into the development process and real-world applications is required.

Senior Engineering Manager to lead high-impact teams in designing and delivering scalable, cross-cutting systems, with a focus on accelerating AI-powered initiatives. The role requires strong people leadership, technical judgment, and the ability to operate effectively in ambiguity.

This role focuses on securing cloud environments and applications, including integrating security into CI/CD pipelines, managing IAM, hardening infrastructure, securing cloud-native architectures, and protecting AI/ML systems. It involves automation, scripting, and ensuring data security and privacy.

This role focuses on implementing and configuring the ServiceTitan platform for large enterprise clients, ensuring their success through setup, training, and testing. It involves managing projects, understanding business requirements, configuring the software, training users, and collaborating with internal teams to optimize client outcomes.

This role provides escalated technical support and troubleshooting for enterprise SaaS products, focusing on client issues. Responsibilities include working with the development team, testing bug fixes, designing reports, managing data loads, and training support staff. Requires experience with reporting tools, SQL, and relational databases, with familiarity in C#, HTML, and VBA scripting being preferred. Understanding of AI tools is mentioned as a plus.

This Principal Software Engineer role at ServiceTitan focuses on leading technical aspects of an engineering team, building distributed systems for scale, and delivering technical leadership. The role involves owning the technical vision, designing and improving critical systems, building tools for engineer efficiency, and mentoring engineers. While the company utilizes AI for features like scheduling and dispatch automation, the core responsibilities of this role are centered around traditional software engineering leadership and development, not direct AI/ML model building or research.

Staff Software Engineer role at ServiceTitan, focusing on technical leadership for an engineering team. Responsibilities include owning technical vision, making major technical decisions, providing mentorship, and improving technical quality. Requires 8+ years of experience in senior engineering roles and expertise in the Microsoft .NET stack, SQL, HTML5, JavaScript, and Git.

Senior Software Engineer to improve products and build new ones on the Microsoft .NET platform, focusing on user-facing features and complex problem-solving.

Staff Software Engineer role focused on leading technical direction, owning squad vision, and mentoring engineers within the ServiceTitan product ecosystem. Requires deep expertise in the .NET stack and SQL, with a focus on high product quality and innovation.

Seeking an Engineering Manager who excels as a Player-Coach, leading a high-performing team while maintaining a deep, active connection to the codebase. The role requires strong C# proficiency, architectural oversight of a scalable platform, and team leadership. The candidate will partner with Product Management to deliver user-facing features. The interview process includes code pairing and system design sessions.

Staff Software Engineer role focused on technical leadership for an engineering team, owning the technical vision and execution of a squad within a rapidly growing startup. Requires deep experience in the Microsoft .NET stack and SQL databases, with a focus on designing APIs, abstractions, and tools for other engineers.