Braze currently has 24 active AI-related job listings. The majority of these roles, 71%, are focused on agents, with application roles making up another 17%. Engineering is the most frequent function for these positions, followed by Product. Hiring is primarily concentrated in the United States, with additional roles in Brazil and the United Kingdom. Frequent tech tags include agent_orchestration, tool_use, and rag, suggesting a focus on developing and deploying AI agents that can interact with external tools and information.
Currently tracking 15 active AI roles, up 10% versus the prior 4 weeks. Primary focus: Post-train · Engineering. Salary range $98k–$165k (avg $138k).
Braze currently has 33 active AI-related roles in our index. The most common open titles are: Director, CX Business Systems (5), Applied AI Architect (4), Senior Lead Systems Engineer, AI & Automation (4), Senior Technical Product Manager, Content Platforms (Localization) (4), Forward Deployed AI Accelerator (3). Most positions are in Engineering and Product.
Braze's active AI hiring is concentrated in: agents (76%), application (18%), post-training (6%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Braze is hiring AI talent in: United States (24 roles), Brazil (4 roles), Japan (2 roles), Canada (2 roles).
Job postings at Braze most frequently mention: Reinforcement Learning (RL), Technical Leadership, System Design, Streaming Data, Robotics.
In the past 30 days, Braze has posted 17 new AI-related roles. That is a +31% change versus the prior 30 days (13 → 17).
| Title | Stage | AI score |
|---|---|---|
| Senior Software Engineer II, BrazeAI Operator Senior Software Engineer II role focused on building and operating an agentic AI chat assistant (BrazeAI Operator) embedded in a customer engagement platform. Responsibilities include developing the agentic runtime, tool orchestration, prompt engineering, integrations with LLM providers and product features, and ensuring reliability, observability, and safety of LLM-backed systems. | Agent | 7 |
| Senior Data Scientist (AI Deployment) Senior Data Scientist role focused on deploying and refining AI models, particularly reinforcement learning algorithms, for customer engagement within the Braze platform. This involves collaborating with customers, improving ML pipelines, and contributing to product strategy. | Post-train |
| 7 |
| Forward-Deployed Data Scientist II The Forward-Deployed Data Scientist II at Braze partners with customers to ensure their success with BrazeAI. This role involves collaborating on implementations, extending product capabilities by improving architecture and developing data pipelines, refining reinforcement learning algorithms, contributing to product strategy, and providing technical expertise for customer adoption and success. The role requires strong Python, ML libraries, SQL, and ML pipeline/deployment experience, with a preference for customer-facing roles and experience with RL algorithms. | Post-trainData | 7 |
| Lifecycle Marketing Analyst, Prospect This role focuses on building and executing prospect email programs to generate MQLs and drive pipeline. It involves creating, testing, and optimizing multi-touch email nurture programs, with an emphasis on using AI to enhance personalization, increase testing velocity, and improve efficiency. The role also includes audience segmentation, campaign tracking, and reporting on email metrics. | — | 5 |
| Lifecycle Marketing Senior Specialist This role focuses on building and executing lifecycle marketing programs using AI tools to drive customer adoption, retention, and expansion. The specialist will leverage the Braze platform, including AI features, to create personalized campaigns and optimize customer journeys. The role requires a strategic marketer with strong analytical skills and experience in B2B SaaS lifecycle marketing. | — | 5 |
| Technical Architect This role is for a Technical Architect at Braze, focusing on delivering outcome-based technical services and bespoke solutions across the customer lifecycle. The role involves architecting integrations, data strategies, and customer-centric use case designs to maximize the value customers derive from the Braze Platform. It requires deep technical expertise, customer obsession, and collaboration with various internal and external teams. The role also involves staying current with emerging trends in AI and machine learning, and advocating for new technologies. | — | 5 |
| Engagement Manager II The Engagement Manager II role is on the AI Expert Services team, focusing on the deployment of OfferFit by Braze's AI decisioning solutions for marketers. This role involves owning the AI deployment lifecycle from use case design to UAT, facilitating technical workshops, managing customer relationships, driving process improvements for AI deployment, and influencing the product roadmap. The ideal candidate has a strong technical background, project management experience, and a customer-centric mindset, with the ability to conceptually contribute to architectural and machine learning design. | Ship | 5 |
| Cloud Security Engineer Cloud Security Engineer role focused on incident response, security reviews, operating security tooling (EDR, SIEM, vulnerability scanners), and vulnerability management within a cloud-native SaaS environment (AWS/GCP). Requires hands-on experience with security operations, cloud platforms, and scripting for automation. | — | 0 |
| Sales Compensation Analyst This role is responsible for the operational backbone of Braze's global commission function, ensuring the sales team is paid accurately and on time. It involves monthly calculation and payment, inquiry resolution, new hire support, audit support, and compensation plan execution. | — | 0 |
| Executive Assistant, Technology Services Executive Assistant to support Braze's Technology Services organization, specifically the CTO, VP Technology Services/Chief of Staff, VP of Engineering, and Chief Product Officer. Responsibilities include calendar management, travel coordination, expense reporting, event planning, and cross-functional coordination. | — | 0 |
| People Solutions Coordinator (fixed term) This role supports the People Solutions team by executing HR processes, managing employee data in Workday, and serving as a point of contact for employee inquiries. It requires knowledge of HR policies, employment laws, and HRIS systems, with a focus on compliance and process improvement. | — | 0 |
| Email Operations Specialist This role focuses on configuring and managing email channel capabilities for Braze customers, ensuring efficient onboarding and operational excellence. It involves managing IP pools, client setups, and acting as a point of contact for customers and internal teams. The role requires strong problem-solving skills, attention to detail, and collaboration across various departments like Product, Sales, and RevOps. | — | 0 |
| Senior Marketing Data Analyst The Marketing Analytics team at Braze is responsible for managing the marketing technology stack, ensuring data integrity, and delivering insights to drive marketing strategy and business growth. This role will own top-of-funnel performance analysis, define and maintain KPIs and dashboards, partner on attribution models, build predictive performance models, and ensure data integrity across marketing systems and Salesforce. The role requires strong SQL, Excel/Sheets, data visualization (Tableau preferred), and experience with sales/marketing automation platforms. | — | 0 |
| Senior Site Reliability Engineer Senior Site Reliability Engineer focused on managing and improving Braze's large-scale MongoDB deployment. Responsibilities include ensuring reliability, scalability, and performance of the MongoDB platform, enhancing the developer experience, building automation, and participating in incident response. | — | 0 |
| Senior Security Engineer, Enterprise Security Senior Security Engineer focused on enterprise security, network security, endpoint security, and securing SaaS applications. Responsibilities include investigating threats, implementing DLP, hardening configurations, proposing security architecture enhancements, developing alerts, building and maintaining security infrastructure, and collaborating with technical stakeholders on areas like Shadow AI, IAM, and SSO. The role involves securing communications, facilitating compliance, deploying automation, and responding to critical incidents. | — | 0 |
| Customer Success Manager II, Retail This role is a Customer Success Manager for Braze's Retail team, focusing on managing relationships with large brands, driving renewals, retention, and feature adoption. The role involves acting as a trusted advisor, providing strategic guidance, analyzing customer usage, and advocating for customer feedback to product development. It requires domain knowledge in SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming. | — | 0 |
| Senior Sales Data Analyst This role focuses on generating reports, designing dashboards, and managing KPIs for sales and marketing performance. It involves analyzing data to identify strengths and areas for enhancement, and developing standardized reports for the Go-to-Market organization. The role requires strong analytical and data visualization skills, with experience in business intelligence tools. | — | 0 |
| Senior Business Operations Manager This role is for a Senior Business Operations Manager at Braze, a customer engagement platform. The role focuses on driving tactical execution of cross-functional projects, with an emphasis on operational excellence and integrating new technologies. Key responsibilities include identifying manual bottlenecks and building automation to increase team velocity, leading Go-To-Market initiatives for new product introductions, providing end-to-end project management for strategic programs, and maintaining process documentation and reporting data-driven insights. While the role mentions improving processes with AI and integrating new technologies, the core responsibilities are in operations, program management, and GTM execution, not in building or directly deploying AI/ML models or systems. | — | 0 |
| Technical Support Specialist This role is for a Technical Support Specialist at Braze, a customer engagement platform company. The specialist will act as a product expert, handling customer inquiries, troubleshooting technical issues, and guiding best practices. They will collaborate with various internal teams to ensure seamless customer experiences and contribute to process improvements. The role requires strong communication, analytical, and problem-solving skills, with experience in technical product support, SaaS environments, and familiarity with case management tools, HTML, CSS, APIs, and/or SQL. Domain knowledge in areas like SaaS, Mobile Technology, APIs, and Marketing Automation is a plus. | — | 0 |