Capital One
Banking · Banking
- HQ
- McLean, US
- Founded
- 1994
- Website
- capitalone.com
Currently tracking 241 active AI roles, down 26% versus the prior 4 weeks. Primary focus: Serve · Engineering. Salary range $123k–$392k (avg $231k).
Banking · Banking
Capital One currently has 293 active AI-related job listings. The majority of these roles are focused on serving infrastructure, accounting for 28% of the total, followed closely by agents at 26% and post-training at 23%. Engineering is the dominant function, with 234 roles, and hiring is primarily concentrated in the United States. Frequent tech tags include model_serving, vector_db, and llm_observability, suggesting a focus on the operational aspects of AI deployment. In the last 30 days, Capital One posted 124 new AI roles, representing a 22% increase compared to the previous 30-day period.
Capital One currently has 305 active AI-related roles in our index. The most common open titles are: Senior Lead AI Engineer (AI Foundations, LLM Core and Agentic AI) (9), Lead AI Engineer (AI Foundations, LLM Core and Agentic AI) (8), Applied Researcher I (6), Distinguished Engineer (6), Applied Researcher II (5). Most positions are in Engineering and Research.
Capital One's active AI hiring is concentrated in: serving infrastructure (28%), agents (27%), post-training (23%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Capital One is hiring AI talent in: United States (299 roles), United Kingdom (3 roles), Canada (2 roles), Philippines (1 role).
Job postings at Capital One most frequently reference: model serving, vector db, fine tuning, llm observability, inference infra.
In the past 30 days, Capital One has posted 96 new AI-related roles. That is a -26% change versus the prior 30 days (130 → 96).
| Title | Stage | AI score |
|---|---|---|
| Data Annotator The Emerging Technologies Enablement Team (ETE) performs data labeling tasks that support machine learning model and AI development within the Tech organization and across Capital One. This team plays a critical role in reviewing, evaluating, and annotating data to train AI models with the highest quality, accuracy, relevance, fluency, and compliance standards. | Data | 5 |
| Associate, Estate Settlement Responsible for managing the financial affairs of deceased customers, including handling communications, coordinating asset allocation, restricting accounts, returning funds, reviewing legal documents, and initiating payments. This role requires collaboration with various business units and adherence to bank policies and federal regulations. | — | 0 |
| Fixed Term Associate - HR Coordinator (Non Agent) |
| — |
| 0 |
| Senior Manager for Operations (Card Servicing) Senior Manager for Operations (Card Servicing) at Capital One Philippines, responsible for leading complex operations, setting strategy, driving operational performance, continuous improvement, and people development within a card servicing context. The role involves managing various sub-functions like AML, Fraud/Disputes, Servicing, and Reporting. | — | 0 |
| Pr. Coordinator, Estate Operations - Planning The Estate Pr. Coordinators are responsible for the flawless execution of processing and reviewing legal orders related to Fiduciary accounts, including Trusts, Powers of Attorney, Conservators and Guardians. This person should be proactive and an autonomous problem-solver with strong attention to detail, exceptional written communication skills, and the ability to navigate the “gray space” of customer situations. This role is critical for meeting service levels, achieving production targets and handling escalated issues. | — | 0 |
| Principal Risk Specialist, Control Testing This role focuses on identifying, assessing, monitoring, and mitigating risks within a site, consistent with Capital One's internal controls and policies. Responsibilities include performing First Line of Defense Assessments, conducting controls testing, risk reviews, leading site audit management, and liaising with auditors. It also involves risk and remediation monitoring, inputting risk issues into GRC, identifying potential risk issues, participating in analysis and resolution of risk issues, and conducting site audit remediation. The role requires maintaining an inventory of risks, controls, and remediation completion, and partnering with Risk counterparts to implement policies and compliance control programs. Additionally, it involves ensuring site awareness of risk management, providing training on control procedures, performing periodic testing, and preparing materials for Risk Committee Review meetings. | — | 0 |
| Sr. Risk Manager, Control Testing This Senior Manager is responsible for the development and execution of the controls testing methodology in alignment with the Enterprise Control Standard and our internal framework, ensuring unassailable and appropriate evaluation of effectiveness of control activities. This role will collaborate with leaders to deliver results that have a direct impact on the company’s bottom line. | — | 0 |
| Associate, Estate Settlement This role is responsible for managing the financial affairs of deceased customers, coordinating with representatives, and navigating the estate settlement process. It involves handling communications, administrative tasks, account restrictions, and ensuring compliance with legal and federal regulations. | — | 0 |
| Technology Specialist This role provides technical assistance for computer hardware, systems software, applications, networks, and printers. It also involves generating reports and automating processes for vulnerability assessment and penetration testing activities. Responsibilities include desk-side support, IT infrastructure management, and specialized vulnerability remediation. | — | 0 |
| HR Help Center Coordinator Provides functional support in the HR Help Center, processing associate concerns and inquiries via HRIS and Case Ticketing tools, and coordinating/assigning Tier 2 cases. Assists with special projects and people development. | — | 0 |
| Sr. Manager, Compliance Advisor The Compliance Advisor performs a key risk management role (second line of defense), to help ensure corporate initiatives and lines of business processes comply with applicable laws and regulations. This role supports the line of business by providing input on Philippine business regulatory requirements, guidance on business policies, standards, and procedures, developing and leading department training, providing compliance advice on complex projects, providing guidance on controls over Philippine regulatory requirements and line of business monitoring of those controls, and reviewing business controls and providing guidance on identified risks. | — | 0 |
| Sr. Quality Coordinator, QMO This role coordinates Quality Measurement reviews within the Quality Monitoring department, focusing on improving quality results and operational effectiveness. Responsibilities include managing quality samples, researching quality issues, recommending process improvements, and ensuring adherence to compliance and regulatory standards. | — | 0 |
| Principal Associate, Cyber Technical The role supports Cyber Manager in executing C1PH Cyber strategy and programs, managing Cyber risks, and implementing Cybersecurity controls across the organization. Focus on PH regulatory, industry, and threat landscape assessments. Support timely and relevant cyber risk metrics monitoring and reporting. | — | 0 |
| Sr. Coordinator, Enterprise Payments Exceptions Responsible for planning, organizing and exercising leadership around the coordination of workflow and process management related activities. This role will coordinate and monitor the daily workflow in accordance with policies and procedures while maintaining effectiveness and efficiency. Responsible for providing fellow team members and internal customers with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes with minimal supervision. The Senior Coordinator will act as the main trainer for new functions and associates in the department. | — | 0 |
| Sr. Coordinator, Enterprise Payments Returns Responsible for planning, organizing and exercising leadership around the coordination of workflow and process management related activities. This role will coordinate and monitor the daily workflow in accordance with policies and procedures while maintaining effectiveness and efficiency. Responsible for providing fellow team members and internal customers with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes with minimal supervision. The Senior Coordinator will act as the main trainer for new functions and associates in the department. | — | 0 |
| Sr. Process Specialist This role assists in managing Workforce Management functions like Capacity and Footprint Execution, Schedule and Absence Management, Access Delivery and Governance, and Intraday Management. It involves providing consultation, leading enhancements, and partnering with Operations and Functional teams for strategy and performance. Responsibilities include creating reports, collaborating with stakeholders, managing schedules, ensuring agent readiness, performing real-time monitoring, and acting as an escalation point. The role also involves people development, risk management, process improvement, and organizational collaboration. | — | 0 |
| Sr. Coordinator, Bank Operations KYC The Consumer Know your Customer (KYC) team is responsible for ensuring that the Retail Bank meets Anti-Money Laundering (AML) rules as dictated by regulations. Associates will have knowledge of AML and KYC programs, regulations, standards and compliance requirements and apply them to new and existing clients. | — | 0 |
| Associate, Process Excellence Assist in working with the process owners and managers to optimize processes, design effective business controls, and help create an environment that promotes excellence. This will require good understanding of business objectives, collaboration with cross-functional teams, and application of process improvement and change management skills. | — | 0 |
| Sr. Analyst, Data Analysis As a Data Analyst, this role will leverage analytic and technical skills to innovate, build, and maintain well-managed data solutions and capabilities to tackle business problems. The role offers a unique opportunity to apply data-driven solutions in a fast-paced, risk-focused environment. You will develop dynamic reporting, advanced analytics, and automation to provide real-time risk management and drive efficiency. Leveraging cutting-edge technologies and innovative data practices, this role will play a key role in strengthening risk management strategies. | — | 0 |
| Senior Associate, Process Excellence This role focuses on optimizing operations, strengthening business controls, and embedding a culture of excellence through process improvement methodologies like Lean, Six Sigma, and Agile. It involves end-to-end process assessments, designing and refining processes, and partnering with stakeholders to identify and prioritize improvement opportunities. The role also includes ensuring compliance with organizational policies and standards, developing performance trackers, and supporting process owners. | — | 0 |
| Sr. Analyst, Regulatory Reporting QA This role performs independent validation of regulatory reporting data integrity and the associated control environment, including leading and performing periodic reviews of data reported in company regulatory filings and monitoring the overall control environment supporting key regulatory reporting filings. | — | 0 |
| Principal Risk Specialist To effectively identify, assess, monitor, and mitigate risks within the site consistent with Capital One’s internal controls and policies | — | 0 |
| WSS Process Coordinator Supports Capital One Philippines and US Card internal sites in managing administrative duties in the Workforce Management Scheduling system, ensuring accuracy in associate schedules and execution of scheduling and absence management solutions. | — | 0 |
| Service Desk Coordinator Provide technical support to users in an efficient and accurate manner. Considered as the firm’s front line and will solve basic technical problems while providing support for all assigned areas. The goal is to make sure that Capital One associate value is maintained to the standards set forth by the company. | — | 0 |
| AML-TMO Sr. Coordinator Support various AML processes, including investigation standards, suspicious transaction analysis and reporting, determining if suspicious activity meets the threshold for SARs, identifying movement of funds, determining if alerts must be promoted to a case, and/or reviewing cases. Work closely with management to ensure critical functions are fulfilled timely and accurately, and consistent with standards of quality and AML processes. | — | 0 |
| Data Manager, Extended Operations (Well Managed Solutions) Acts as the primary technical and operational liaison between US leadership and the Philippines pod, ensuring global adherence to WMS data standards. Responsible for understanding the objectives of the business while developing and managing the outsourced supplier network that meets performance, cost, and risk goals. Monitors reports which detail supplier performance and makes recommendations for improvement, as needed. Lead and develop strategies, processes, or projects that will improve business performance. Develops skills of the team to leverage strengths and fill gaps to address performance and risk areas. Promote continuous improvement, innovation, and responsible data usage. | — | 0 |
| Sr. Operations Representative This role is for a Senior Operations Representative at Capital One, focusing on customer account servicing, functional knowledge of company policies, and handling incoming calls for credit card usage, payment verification, and online technical support. It requires at least 7 months of call center experience and fluency in English, with a preference for financial or fraud background. | — | 0 |
| Sr. Analyst, Data Analysis Leverage analytic and technical skills to innovate, build, and maintain well-managed data solutions and capabilities to tackle business problems. Develop dynamic reporting, advanced analytics, and automation to provide real-time risk management and drive efficiency. | — | 0 |
| Sr. Manager, Control Testing This role is for a Sr. Manager of Control Testing within the Card Risk Process Excellence Team at Capital One. The primary focus is on developing and executing controls testing methodologies to ensure the effectiveness of control activities within the Card organization, aligning with enterprise standards. The role involves leading teams, providing strategic direction, and collaborating with stakeholders to enhance risk management processes and programs. Experience in risk management, controls testing, and financial services is preferred. | — | 0 |
| Sr. Manager, Data Analysis Partner cross-functionally with teams throughout the company to validate business impacting analytical tools. Enhance technical and analytical skills, while also working with leaders to influence business strategies. | — | 0 |
| Pr. Analyst, Data Analysis Leverage analytic and technical skills to innovate, build, and maintain well-managed data solutions and capabilities to tackle business problems. Develop dynamic reporting, advanced analytics, and automation to provide real-time risk management and drive efficiency. Lead multiple projects, drive strategic initiatives, and leverage cutting-edge technologies and innovative data practices to strengthen risk management strategies. | — | 0 |