Cresta

This role is for a Senior Procurement Operations Manager at Cresta, an AI company. The role focuses on managing procurement operations, systems, vendor contracts, and analytics. It involves acting as a product owner for procurement workflows and tooling, coordinating contract operations, managing renewals, supporting negotiations, and providing data reporting. This is an individual contributor role with cross-functional responsibilities.

This role is for an Accountant at Cresta, an AI company. The Accountant will be responsible for period-end close activities, managing vendor bills, accounts receivable, collections, expense reports, and assisting with payroll. The role requires a Bachelor's degree in accounting, finance, or business, and 1 year or less of relevant experience. Strong Excel and general accounting principles knowledge are necessary.

Seeking a Senior Accountant to join Cresta's accounting team. This role will shape revenue to cash processes in a high-growth, cutting-edge AI company, working closely with Sales, Finance, and HR to support and scale the accounting function.

Field Marketing Manager for an AI platform company focused on contact centers. The role involves owning event strategy, execution, ROI reporting, cross-functional alignment, budget management, vendor negotiation, and driving integrated promotional plans. Requires strong project management and analytical skills. Experience with AI/Contact Center solutions is preferred.

Senior Software Engineer role focused on building and maintaining a platform for desktop and browser applications, specifically for screen capturing, auditing, and analytics gathering for QA, legal, and compliance reasons. The role involves enhancing compliance and QA processes by building rules-based screen capturing systems and supporting PII/PCI redaction.

Cresta is hiring a Global Full Stack Technical Recruiter to help build their engineering teams. This role will focus on attracting, engaging, and inspiring future members of Cresta's team, driving the full life-cycle recruiting process for technical talent.

Enterprise Account Executive for an AI company focused on contact centers. The role involves selling to F1000 companies in APAC, managing complex sales cycles, and building relationships with key executives. This is a founding role with opportunities to shape sales processes and regional expansion.

Head of Global Talent Acquisition for Cresta, an AI company founded by Stanford AI lab alumni, focused on revolutionizing the contact center with AI. The role involves building and scaling the global hiring engine across all functions, partnering with executive leadership, and managing a high-performing internal TA team. Responsibilities include developing TA strategy, workforce planning, leading senior/executive recruiting, refining TA metrics, and improving the candidate experience. Requires 10+ years of progressive TA experience in high-growth tech companies, with proven ability to scale recruiting organizations and strong executive presence.

Senior Software Engineer, Frontend (Platform) at Cresta, an AI company revolutionizing contact centers. The role focuses on building and maintaining the frontend platform, supporting all frontend development, architecture, design patterns, frameworks, libraries, UI components, development environments, tools, and deployment processes. The engineer will work with product and engineering teams to build and improve the Cresta platform and new product requirements, own customer-facing deliverables, and contribute to system designs and technical ownership.

Senior Frontend Engineer role at Cresta, an AI company focused on revolutionizing contact centers. The role involves building and maintaining the platform's frontend, ensuring performance, security, and best practices. Responsibilities include collaborating with product and engineering teams, owning customer-facing deliverables, and expanding services to native and hybrid mobile applications. Requires 8+ years of experience, strong CS fundamentals, familiarity with React/Angular, and at least 2 years of native mobile development experience.

This role leads a team of Strategic Sales Directors responsible for driving new enterprise business and expanding key accounts for Cresta's AI-powered contact center platform. The RVP will provide strategic direction, coaching, and operational execution to ensure the team meets revenue targets. Responsibilities include building and developing the sales team, establishing a sales motion, managing complex deals, and collaborating cross-functionally.

Salesforce Developer role focused on building automations, integrations, and data workflows for Cresta's revenue engine. Responsibilities include developing Salesforce Flows, Apex triggers, and integrations with various tools, supporting CPQ and lead routing, and collaborating with RevOps and Sales teams. Requires 4-7 years of Salesforce development experience and proficiency in Apex, Flow, SOQL, and API integration.

This role is for a Head of Demand Generation & Growth at Cresta, an AI company focused on contact center optimization. The role is responsible for customer acquisition, conversion, and expansion through digital, product, and automated channels. It involves architecting and executing a holistic growth strategy, leading performance marketing, website optimization, SEO/AEO, content performance, and experimentation. The role also requires collaboration with Product, Product Marketing, RevOps, and Sales, owning marketing analytics, managing agencies, building a team, and optimizing the marketing tech stack. The ideal candidate has 7+ years of B2B SaaS marketing experience, with at least 3 years in a growth leadership role, and expertise in paid acquisition, SEO, website optimization, and analytics. Proficiency with various marketing tools and a data-driven mindset are essential. The role is not directly involved in building or researching AI models, but rather in driving customer acquisition for an AI product.

Staff Software Engineer, Frontend role focused on building customer-facing AI products, specifically a Customer Data Platform and visualizing insights. The role involves defining requirements, designing architecture, writing high-quality code for frontend and backend, scaling distributed applications, and integrating with CI/CD and monitoring tools. Requires deep understanding of modern frontend ecosystem (React.js, Webpack, Node.js), API design, database schema design, and observability.

Cresta is seeking a Software Security Engineer with 4+ years of experience in application security engineering and cloud security (AWS/GCP) to support the security & compliance team. The role involves implementing product security features, maturing the DevSecOps pipeline, detecting and responding to threats, supporting audits (SOC 2, ISO 27001, PCI-DSS, TISAX, HIPAA), performing security audits, improving vulnerability management, and developing internal tooling. Proficiency in Python and Go is required.

Senior full-stack engineer with a front-end focus to build and scale a customer data platform and user-centric applications. The role involves defining requirements, software architecture, writing high-quality code for frontend and backend, applying design patterns, scaling distributed applications, and integrating with CI/CD and monitoring tools. Experience with modern frontend ecosystems (React.js, Node.js), API design (Websockets, REST, RPC), database schema design, and observability is valued. TypeScript and Go experience is preferred.

The Senior Software Engineer - Authentication role at Cresta focuses on building and maintaining scalable authentication systems, tools, processes, and frameworks. This involves working on both frontend and backend aspects of authentication, supporting various user types and integrations, and improving existing systems. The role requires strong software engineering fundamentals, experience in identity and access management, and proficiency in authentication protocols and technologies like Golang, Postgres, and Kubernetes.