Nordstrom
Retail · Department store retailer
Currently tracking 2 active AI roles, down 65% versus the prior 4 weeks. Primary focus: Agent · Engineering.
Retail · Department store retailer
Nordstrom currently has seven active job listings related to artificial intelligence. The majority of these roles, 57%, are focused on agents. The company is primarily hiring in the United States. Frequent technology tags associated with these positions include agent orchestration, LLM observability, and tool use, suggesting a focus on developing and managing AI agent systems.
Nordstrom currently has 6 active AI-related roles in our index. The most common open titles are: Principal Engineer: AI Agentic Platform (Hybrid - Seattle, WA), Senior Data Analyst, Inventory Visibility and Controls (Hybrid, Seattle), Senior Data Scientist – AI & ML | MLOps Enablement (Hybrid – Seattle, WA), Senior Engineer 2: AI Agentic Platform (Hybrid - Seattle, WA), Senior Engineer 2: AI Agentic Solutions (Hybrid - Seattle, WA). Most positions are in Engineering and Product.
Nordstrom's active AI hiring is concentrated in: agents (83%), evaluation (17%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Nordstrom is hiring AI talent in: United States (6 roles).
Job postings at Nordstrom most frequently reference: agent orchestration, llm observability, tool use, rag, evals.
In the past 30 days, Nordstrom has posted 6 new AI-related roles.
| Title | Stage | AI score |
|---|---|---|
| Principal Engineer: AI Agentic Platform (Hybrid - Seattle, WA) Principal Engineer to lead the design, architecture, and development of an AI Agentic Platform enabling autonomous reasoning, action, and collaboration across Nordstrom's technology ecosystem. This role focuses on building foundational layers for agent orchestration, tool use, memory, and multi-agent coordination at scale, integrating LLM APIs, vector stores, RAG, and agentic frameworks. | Agent | 8 |
| Senior Engineer 2: AI Agentic Platform (Hybrid - Seattle, WA) Senior Engineer 2 at Nordstrom to build the core AI Agentic Platform, enabling AI agents to reason, use tools, and take action. Responsibilities include designing and building agent orchestration, tool-use pipelines, and memory systems, integrating LLMs and RAG, and ensuring scalability and observability. Requires strong software engineering experience, AI fluency with LLMs and RAG, and platform engineering experience in AI teams. | Agent |
| 7 |
| Senior Engineer 2: AI Agentic Solutions (Hybrid - Seattle, WA) Senior Engineer role focused on designing and building AI agentic solutions end-to-end for Nordstrom. This involves agent engineering, context engineering, evaluations, guardrails, and memory/state management. The role requires hands-on experience with LLMs, agentic frameworks, RAG, and production deployment, with a product-minded approach and strong software engineering skills. | Agent | 7 |
| Senior Engineer 2, Inventory Visibility Senior Engineer 2 on the Inventory Platform team at Nordstrom, focusing on building AI agents to automate the software development lifecycle and provide intelligent inventory insights. The role involves full-stack development, event-driven architectures, and applying LLMs and agentic frameworks to enhance operational efficiency and product delivery. | Agent | 7 |
| Senior Data Scientist – AI & ML | MLOps Enablement (Hybrid – Seattle, WA) Senior Data Scientist role focused on MLOps enablement and platform engineering within Nordstrom's Developer Platform organization. The role acts as a bridge between Data Science practice and platform engineering, shaping the ML platform infrastructure and tooling that Data Scientists use. Key responsibilities include validating new platform capabilities, designing the Model Evaluation Framework, building model-type-aware configurations, benchmarking platforms, and contributing to the Vertex AI Agentic Platform. Requires deep expertise in model evaluation, feature stores, ML monitoring, and production model delivery, with a strong preference for GCP/Vertex AI experience. | Eval GateServe | 7 |
| Senior Data Analyst, Inventory Visibility and Controls (Hybrid, Seattle) Senior Data Analyst role focused on enhancing enterprise inventory visibility and controls using data, analytics, and AI-powered insights. The role involves translating business questions into actionable insights, developing durable analytics products, and partnering with product and engineering teams to scale real-time visibility, anomaly detection, and human-in-the-loop resolution workflows. Emphasis on automation-first and AI-enabled analytics to improve inventory traceability, prevent loss, and support proactive decision-making. | Agent | 5 |
| Senior Security Engineer - Threat Intelligence & Detection Engineering (Hybrid - Seattle) Senior Security Engineer focused on Threat Intelligence & Detection Engineering. Responsibilities include writing detection rules, threat hunting, and building automation. The role leverages AI-assisted tooling for intelligence processing and detection development, but the core craft is security engineering, not AI model building. | — | 5 |
| Senior Engineer 2 - Supply Chain Technology Senior Engineer 2 role focused on designing and architecting supply chain technology solutions, including forecasting, fulfillment optimization, and transportation systems. The role involves collaborating with various teams, driving technical decision-making, and ensuring the quality and scalability of solutions. While AI/ML tools are mentioned as a way to accelerate development and drive operational intelligence, the core focus is on building and maintaining supply chain systems. | — | 5 |
| Data Engineer 2 - Customer Insights Delivery (Hybrid - Seattle, WA) Data Engineer role focused on modernizing customer insights data pipelines using dbt and a semantic layer, with an emphasis on integrating AI tools for development efficiency and reducing toil. The role involves building and maintaining production SQL/dbt models, migrating transformations, and partnering with analytics and data science teams. | Data | 5 |
| IT Operations Manager - (Hybrid - Seattle, WA) IT Operations Manager at Nordstrom responsible for leading a team, enhancing IT infrastructure using Microsoft Intune and Azure, overseeing Helpdesk, driving innovation with AI technologies to improve operations and productivity, serving as a strategic partner, managing resources and budgets, and leveraging the ServiceNow platform. Requires significant experience in IT operations, AI implementation for operational enhancement, team leadership, and specific platform knowledge. | — | 5 |
| Program Manager 2 – Supply Chain & Analytics Routing (Hybrid - Seattle, WA) Program Manager for Supply Chain & Analytics Routing at Nordstrom, focusing on data-driven improvements in ordering, fulfillment, and last-mile delivery. The role involves leading cross-functional initiatives, performing analytics with SQL and Python/R, developing data models, applying optimization techniques, and prototyping AI-enabled solutions for production deployment. | AgentServe | 5 |
| Principal Engineer - Store Selling - POS (Hybrid - Seattle) Principal Engineer role focused on modernizing Nordstrom's store selling technology stack, including point-of-sale systems, clienteling tools, and omnichannel platforms. The role involves technical leadership, architecture design, and driving operational excellence. While not directly building AI models, the role leverages AI/ML for optimizing operations, personalizing customer experiences, and utilizing AI-powered development tools. The position requires strong experience in retail systems, distributed architectures, and transaction processing, with a focus on customer-facing applications and regulatory compliance. | — | 5 |
| Data Scientist – Merchandising & Inventory Machine Learning - Hybrid – Seattle, WA Data Scientist role focused on merchandising and inventory optimization using machine learning and predictive modeling. Responsibilities include data analysis, building and deploying ML models for demand forecasting, assortment, and pricing, and collaborating with cross-functional teams. Requires Python, SQL, and experience with ML algorithms and evaluation techniques. | Ship | 5 |
| Sr. Technical Program Manager, Platform & Data (Hybrid - Seattle, WA) This role is for a Senior Technical Program Manager on the Insights Delivery team at Nordstrom. The primary focus is on driving AI-first metric definition/standardization and data quality programs to enable trusted decision-making. The role involves partnering with data engineering and analytics teams to shape data governance practices and scale an enterprise data governance operating model using AI-first approaches. While AI is mentioned as a tool and a guiding principle, the core function is program management for data governance and quality, not direct AI/ML model development or deployment. | — | 5 |
| Senior Manager, Security Platform Engineering (Hybrid - Seattle) Senior Manager of Security Platform Engineering to lead a team responsible for managing and enhancing security controls and platforms. The role emphasizes an AI-first mindset, driving technical strategy for security tooling, optimizing platform performance, and leading initiatives to consolidate, integrate, and modernize security infrastructure. Key responsibilities include developing strategic roadmaps, leading implementation of enterprise security platforms, and fostering a culture of AI adoption within the team. Requires experience in information security, security management, and a strong understanding of enterprise security architecture. Familiarity with AI-powered security tools is preferred. | — | 5 |
| Senior Principal Engineer - Cybersecurity (Hybrid - Seattle) Senior Principal Engineer - Cybersecurity role at Nordstrom, focusing on defining and implementing enterprise-wide platform security strategy, including for emerging technologies like genAI. The role involves architecting security solutions, establishing governance frameworks, and mentoring technical leaders. While not directly building AI models, the role is critical for securing AI deployments and requires understanding of AI/ML platforms and responsible AI practices within a large enterprise context. | — | 5 |
| Engineer 2 - AI Enablement (Hybrid - Seattle, WA) Engineer 2 on the AI Enablement team responsible for building and evolving the infrastructure and platform capabilities that enable Nordstrom Technology to leverage Generative AI safely and effectively. Focuses on AI-driven tools and platform capabilities to enhance developer productivity, working with Kubernetes and AWS. Familiarity with AI concepts and tools like Microsoft AutoGen is required. | Agent | 5 |
| Engineering Manager - Inventory Positioning - Hybrid - Seattle Engineering Manager for Inventory Positioning at Nordstrom, leading a team to use AI for optimizing inventory placement across a complex network of stores and distribution centers. The role involves collaborating with stakeholders, enabling production deployment of ML models, and ensuring operational excellence. | Data | 5 |
| Data Analyst 3, Merchandising Customer Insights (Hybrid, Seattle) Data Analyst 3 role focused on merchandising customer insights for a fashion retailer. Responsibilities include analyzing complex data, developing measurement frameworks, hypothesis testing, delivering analytical products (analyses, dashboards, insights, recommendations), and presenting results to stakeholders. Requires SQL, R/Python, and experience with statistical/machine learning algorithms. | — | 2 |
| Senior Compliance Analyst – Continuous Compliance Framework (Hybrid - Seattle) Senior Compliance Analyst to lead the transformation and maturation of a Continuous Compliance Framework (CCF), focusing on AI-assisted testing and automation within a GRC tool. This role involves tailoring controls, configuring the GRC module, collaborating across business and technology teams, and integrating with risk and governance programs. The analyst will partner with Security Engineers to design AI-driven testing features and support audits like PCI. | — | 2 |
| Lead Data Engineer, Customer Identity Analytics (Hybrid - Seattle, WA) Lead Data Engineer for Nordstrom's Customer Identity team, focusing on building and maintaining the data infrastructure for customer analytics. The role involves owning the technical direction, guiding a team, and improving customer recognition accuracy through data quality analysis, match accuracy improvements, and platform modernization. Key responsibilities include designing quality KPIs, migrating infrastructure to a warehouse-native architecture (BigQuery + dbt), and mentoring engineers. | — | 2 |
| Sr. Systems Analyst - Accounting Operations (Remote) This role is for a Senior Systems Analyst focused on accounting operations within Nordstrom, specifically supporting Oracle Cloud ERP. The primary responsibilities include performing systems analysis, resolving operational issues, analyzing integrations, ensuring financial integrity, and embedding financial controls. The role requires extensive experience in finance systems and a strong understanding of accounting operations and close processes. | — | 0 |
| Engineering Manager - Digital Insights (Hybrid - Seattle) Engineering Manager for Digital Insights & Delivery at Nordstrom, leading a team of senior data engineers and analysts to build and maintain data pipelines, models, and reporting for digital business analytics. Focuses on capturing, processing, and transforming web and app activity into actionable insights for decision-making, demand forecasting, and KPI reporting. Requires strong data engineering skills, leadership experience, and experience with cloud data stacks and event streaming. | — | 0 |
| Production Controller - Supply Chain This role manages the volume and workflow of a Distribution Center (DC) to meet Service Level Agreements (SLAs) and productivity efficiency requirements. The Production Controller will oversee complex technical operations, prioritize critical tasks, and provide guidance to operational leaders. Responsibilities include managing DC processing and shipment workflows using automated tools, maintaining communication with DC Operations leaders, executing and developing production and staffing plans, trialing new tools, collaborating with enterprise planning teams, and driving risk management strategies. The ideal candidate has a degree in Engineering, Operations, or Logistics, at least 5 years of experience in a distribution/fulfillment or industrial environment, and expertise in SQL and VBA. | — | 0 |
| Maintenance Technician ll - Menlo Park Maintenance Technician II role at Nordstrom focused on ensuring a safe and well-maintained store environment by leading a team in performing preventive and on-demand maintenance on various building systems including HVAC, vertical transportation, and electrical systems. Responsibilities include troubleshooting, delegating work orders, vendor relations, and administrative tasks. The role also involves mentoring junior technicians and ensuring compliance with safety procedures and regulations. | — | 0 |
| Operations Manager - Processing (2nd Shift) - Dubuque Distribution Center Operations Manager for a Nordstrom distribution center, responsible for leading a team of hourly employees, driving safety, quality, and performance, managing budgets, and owning process improvement efforts. Requires 5+ years of warehouse management experience and knowledge of KPIs and warehouse management software. | — | 0 |
| Facilities Technician 2 - Electrical & HVAC - Scottsdale Promenade Rack Facilities Technician role focused on maintaining store environments, including HVAC, electrical, and mechanical systems. Responsibilities include preventive maintenance, troubleshooting, leading a team, and administrative tasks. Requires experience in facilities maintenance, HVAC, electrical, and mechanical repairs. | — | 0 |
| Maintenance Technician 1 - Downtown Seattle This role performs general preventive maintenance of buildings, industrial systems, equipment, and grounds, assisting in monitoring building system operations and performance. It requires basic working knowledge in trade skills like carpentry, plumbing, electrical, painting, roofing, heating, and cooling. | — | 0 |
| Area Facilities Manager - Menlo Park Area Facilities Manager responsible for overseeing maintenance, repair, and operational excellence of facilities and equipment across multiple locations, ensuring safety, customer satisfaction, and adherence to contract terms. Requires strong technical knowledge of building systems and experience managing remote teams and vendors. | — | 0 |
| Engineering Manager - Digital Insights (Hybrid - Seattle) Engineering Manager for Digital Insights & Delivery at Nordstrom, leading a team of senior data engineers and analysts. The role focuses on owning the data pipelines, data models, and reporting that underpin Nordstrom's digital business decision-making, including web and app activity, behavioral analytics, demand forecasting, and digital KPIs. This is a hands-on leadership role requiring engineering discipline and stakeholder management. | — | 0 |
| Facilities Technician 2 - Electrical & HVAC - Broadway Plaza Facilities Technician role focused on maintaining store environments, including HVAC, electrical, and mechanical systems. Responsibilities include preventive maintenance, troubleshooting, responding to requests, and leading a team of technicians. Requires experience in facilities maintenance, HVAC, electrical, and mechanical repairs, with a focus on safety procedures and CMMS usage. | — | 0 |
| Maintenance Technician 1 - Barton Creek Square Mall This role performs general preventive maintenance of buildings, industrial systems, equipment, and grounds, including basic repairs in carpentry, plumbing, electrical, painting, roofing, heating, and cooling. It involves monitoring system operations, performing inspections, and responding to service requests to ensure a safe and well-maintained store environment. | — | 0 |
| Sr Engineering Manager – Network Infrastructure (Hybrid - Seattle) Seeking an experienced Engineering Manager to lead the Network Engineering team within the SNAAP platform. This role is responsible for the design, operation, and evolution of the enterprise network platform, including SD-WAN, multi-cloud connectivity, wireless infrastructure, and DNS/IPAM. The manager will provide technical direction and people leadership, ensuring high availability, resilience, and security. Responsibilities include incident response, architectural design review, cross-functional collaboration, and driving adoption of network automation and infrastructure-as-code practices. Requires a strong background in network engineering before moving into management. | — | 0 |
| Maintenance Technician 3 - NYC Flagship This role is for a Maintenance Technician 3 at Nordstrom, responsible for ensuring store equipment and building systems are operational and maintained. The technician will lead a team, perform advanced troubleshooting, respond to break-fix requests, and mentor junior technicians. Key responsibilities include maintaining HVAC, vertical transportation, and other building systems, promoting safety, and assisting with administrative tasks and vendor relations. The role requires 5+ years of hands-on facilities experience with an emphasis on mechanical, electrical, and plumbing skills, as well as experience with predictive and preventative maintenance. | — | 0 |
| Area Manager - Facilities - Somerset Collection Area Facilities Manager responsible for overseeing maintenance and repair of equipment and facilities systems, managing a team of technicians and vendors, ensuring safety and customer satisfaction, and supporting operational goals within a retail environment. | — | 0 |
| Facilities Technician 2 - Electrical & HVAC - Mall of America Rack This role is for a Facilities Technician responsible for maintaining store environments, including HVAC, electrical, and building systems, for Nordstrom and Nordstrom Rack locations. The technician will perform preventive maintenance, troubleshoot issues, lead a team, and ensure safety procedures are followed. | — | 0 |
| Maintenance Tech 1 - Men's Store NYC This role performs general preventive maintenance of buildings, industrial systems, equipment, and grounds, assisting in monitoring building system operations and performance. It requires basic working knowledge in trade skills like carpentry, plumbing, electrical, painting, roofing, and HVAC, along with performing manual labor and providing customer service. | — | 0 |
| Industrial Engineer 2 - Supply Chain Industrial Engineer 2 focused on supply chain operations, process improvement, and automation within fulfillment and distribution centers. Responsibilities include data analysis, Lean Six Sigma methodologies, time and motion studies, standard work, AutoCAD layout, and project management for small to medium scope projects. | — | 0 |
| Maintenance Technician 2 - St John's Town Center This role is for a Maintenance Technician II at Nordstrom, responsible for leading a team to maintain a safe and well-maintained store environment. The technician will support the Facility Manager by ensuring building systems are operational, responding to break-fix requests, troubleshooting issues, and delegating work orders. Responsibilities include performing preventive maintenance, troubleshooting electrical and mechanical problems, operating building controls, leading rounds, performing manual labor, assisting with administrative tasks like parts ordering and vendor management, promoting safety procedures (LOTO, PPE), documenting outcomes, updating the CMMS, and coordinating with contractors. The role requires a high school diploma/GED, 5-7 years of hands-on facilities experience with an emphasis on mechanical maintenance, and experience with HVAC, refrigeration, carpentry, plumbing, electrical, and mechanical skills. Experience with CMMS, Microsoft Office, and basic troubleshooting is also required. The role involves flexible scheduling and physical demands including lifting up to 50 lbs. | — | 0 |
| Maintenance Tech 1 - Pentagon City This role performs general preventive maintenance of buildings, industrial systems, equipment, and grounds, assisting in monitoring building system operations and performance. It requires basic working knowledge in trade skills like carpentry, plumbing, electrical, painting, roofing, and HVAC, along with general understanding of mechanical component systems and processes. The position involves performing day-to-day maintenance, inspections, basic repairs, and manual labor, while providing excellent customer service and adhering to safety regulations. | — | 0 |
| Facilities Technician 2 - Electrical & HVAC - The Shops at Park Lane Rack Facilities Technician role focused on maintaining store environments, including HVAC, electrical, and mechanical systems, responding to break-fix requests, and leading a team of technicians. Requires experience in predictive and preventative maintenance, troubleshooting, and CMMS. | — | 0 |
| Sr. Engineering Manager - Retail Hub This role is for a Sr. Engineering Manager at Nordstrom to lead a full-stack engineering team responsible for the Retail Hub platform, a micro-frontend and backend-for-frontend platform used by merchandising teams. The role involves owning the technical roadmap, collaborating with stakeholders, driving architectural evolution, and managing a team of engineers. While the role mentions an 'AI-first approach' to software development using AI-assisted tools, the core function is platform engineering and management, not direct AI/ML model development or deployment. | — | 0 |
| Senior 2 Attack Surface Analyst (Hybrid - Seattle) This role focuses on reducing Nordstrom's attack surface by identifying, assessing, and managing risks. It involves collaborating with cybersecurity and technology teams, automating processes, and ensuring secure-by-design principles. The role requires deep knowledge of security frameworks, cloud security, and scripting for automation, with a focus on compliance and risk mitigation. | — | 0 |
| Engineer 2 Software Engineer 2 at Nordstrom focused on building and expanding business solutions within the Merchandising, Inventory, Supply Chain, Shared Services, and Platform Technology (MISC) team. The role involves designing and developing innovative solutions for complex routing, shortest path, and optimization problems, with a strong emphasis on clean code, scalability, reliability, and modern development practices like CI/CD, cloud migration, and TDD. Responsibilities include contributing to SCRUM teams, peer code reviews, driving build and release plans, and ensuring adherence to corporate policies and industry best practices. Experience with Java, Springboot, backend databases, microservices, AWS/GCP, containerization, and messaging middleware is required, along with a passion for automation and troubleshooting. | — | 0 |
| Senior Technical PCI Analyst (Hybrid - Seattle) Senior Technical PCI Analyst responsible for owning and building Nordstrom's PCI DSS v4.0 compliance program end-to-end. This includes scoping, evidence collection, control testing, QSA coordination, and developing operational processes and tooling. The role requires deep payment security expertise, strong scoping skills in hybrid environments, and the ability to mentor other analysts. | — | 0 |
| Area Manager - Facilities - State Street Rack Area Facilities Manager responsible for overseeing maintenance and repair of facilities and equipment across multiple locations, managing a team of technicians and vendors, ensuring safety protocols, and maintaining customer satisfaction. Requires strong technical knowledge of building systems and experience with CMMS. | — | 0 |
| Facilities Technician 3 - Upper Marlboro Distribution Center Facilities Technician 3 responsible for training, leading, and executing preventative maintenance programs, troubleshooting and repairing building and material handling systems, and mentoring other technicians. Requires experience with conveyors, electrical systems, and building maintenance. | — | 0 |
| Facilities Technician 2 - Electrical & HVAC - Fashion Island Facilities Technician role focused on maintaining store environments, including HVAC, electrical, and mechanical systems. Responsibilities include preventive maintenance, troubleshooting, responding to requests, and leading/mentoring a team. Requires hands-on experience in facilities maintenance, HVAC, electrical, and mechanical repairs. | — | 0 |
| Maintenance Tech 1 - Towson Town Center This role performs general preventive maintenance of buildings, industrial systems, equipment, and grounds, assisting in monitoring building system operations and performance. It requires basic working knowledge in trade skills like carpentry, plumbing, electrical, painting, roofing, and HVAC, with a focus on maintaining a safe and well-maintained store environment. | — | 0 |
| Facilities Technician 1 - Southern Cal Distribution Center Facilities Technician responsible for preventative maintenance, troubleshooting, and repair of material handling equipment and building systems in a distribution center. Requires experience with conveyors, electrical systems, and basic controls. Role focuses on maintaining operational equipment. | — | 0 |