PagerDuty currently has six active job listings related to artificial intelligence. The hiring is predominantly focused on roles within the "agents" stage, representing 83% of the active listings. The top functions for these roles are Product and Engineering. The company is hiring for AI positions in the United States and Chile. Frequent tech tags include agent_orchestration, guardrails, and llm_observability. In the last 30 days, PagerDuty posted one new AI role, a decrease from the previous 30-day period.
PagerDuty currently has 2 active AI-related roles in our index. The most common open titles are: Senior Product Manager (2). Most positions are in Product.
PagerDuty's active AI hiring is concentrated in: agents (100%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
PagerDuty is hiring AI talent in: United States (2 roles).
Job postings at PagerDuty most frequently mention: CI/CD, Product Impact, Agentic Systems, Trust & Safety, Tool-Using Agents.
In the past 30 days, PagerDuty has posted 0 new AI-related roles.
Currently tracking 2 active AI roles, with 10 new openings in the last 4 weeks. Primary focus: Agent · Product. Salary range $161k–$271k (avg $216k).
| Title | Stage | AI score |
|---|---|---|
| Senior Product Manager PagerDuty is seeking a Senior Product Manager to define product strategy and execution for their Operations Cloud SaaS and on-premises automation products, focusing on the agentic automation experience for autonomous SRE agents. This role involves leading the roadmap for agentic layers, defining how autonomous agents interact with automation primitives, and ensuring trust, safety, and audit boundaries. | Agent | 7 |
| Senior Product Manager PagerDuty is seeking a Senior Product Manager to define product strategy and execution for their Operations Cloud SaaS and on-premises automation products, focusing on the agentic automation experience for autonomous SRE agents. This role involves leading the roadmap for agentic layers, defining how autonomous agents interact with automation primitives, and ensuring trust, safety, and audit boundaries. | Agent |
| 7 |
| Senior Developer Advocate PagerDuty is seeking a Senior Developer Advocate to join their Developer Relations team. This role focuses on building, writing, and speaking about PagerDuty's API, including its AI and agentic capabilities. The advocate will engage with developer communities, provide feedback to internal teams, and enable others to advocate for PagerDuty. The role requires experience in developer advocacy or similar technical roles, technical credibility, and familiarity with incident management and reliability processes, especially with AI integration. Experience with AI agent frameworks is preferred. | — | 5 |
| Senior HRIS Analyst PagerDuty is seeking a Senior HRIS Analyst to manage their Workday ecosystem, with a focus on implementing and adopting AI capabilities within the platform. The role involves collaborating with stakeholders, leading the testing and rollout of AI features, using AI tools for personal efficiency, and ensuring responsible AI governance. This is a product-focused role within an enterprise AI domain, aiming to scale AI adoption. | — | 5 |
| Senior Competitive Intelligence Manager PagerDuty is seeking a Senior Competitive Intelligence Manager to build and lead their competitive intelligence program. This role will equip sales teams with differentiation strategies, monitor competitor activity, and provide insights to product and marketing leadership. The role will also leverage AI and automation tools to enhance research and content delivery. | — | 5 |
| Software Engineer - Core Product Software Engineer role focused on building AI-native foundations for a scheduling platform, leveraging agentic development practices and AI as an engineering partner. The role involves designing, coding, testing, and shipping backend applications, micro-services, APIs, and front-end interfaces, with a focus on scalability, reliability, and performance. It also includes participating in on-call rotations and collaborating with product and design teams. | Agent | 5 |
| IT Product Manager - Billing and Revenue Systems PagerDuty is seeking an experienced IT Product Manager for Billing and Revenue Systems. This role focuses on driving the strategy, roadmap, and delivery of critical billing, revenue recognition, and order-to-revenue systems, with deep expertise in Zuora Billing and Revenue. The candidate will act as a systems partner to Finance, Revenue Accounting, and Revenue Operations, ensuring scalability, compliance, and SOX adherence. A key aspect of the role is to identify and champion opportunities to leverage AI, machine learning, and intelligent automation to improve efficiency and streamline operations, including using generative AI tools for documentation and knowledge management. | — | 5 |
| Software Engineer - Core Product Software Engineer to join the Core Product team, focusing on building and enhancing the scheduling platform. The role involves architecting and building highly available services, scalable databases, and reliable data streams, leveraging AI-native foundations and agentic development practices. The engineer will also partner with product and design teams to shape new features and promote engineering excellence in AI-first design, development, testing, and release cycles. | Agent | 5 |
| Sr. Principal CSM PagerDuty is seeking a Senior Principal Customer Success Manager to help customers accelerate their digital journey using AI/ML and Automation. This role involves building executive-level relationships, guiding customers on best practices, and representing the voice of the customer to inform product roadmap, with a focus on driving adoption of PagerDuty's AI/ML-driven platform for Digital Operations Management. | — | 5 |
| Senior Director, Corporate Strategy PagerDuty is seeking a Senior Director, Corporate Strategy to analyze market opportunities, drive strategic initiatives, and shape the company's growth trajectory in digital operations management and AI-powered enterprise software. This role requires deep expertise in enterprise software, DevOps, and AI strategy, with a focus on identifying and developing AI-driven opportunities and translating AI investments into measurable business outcomes. The candidate will partner with senior executives across various departments to ensure strategic alignment and translate corporate strategy into executable plans. | Ship | 5 |
| Senior Manager, Application Security PagerDuty is seeking a Senior Manager, Application Security to lead and enhance the security posture of their technology and products. This role involves defining and executing an application security strategy that incorporates AI, embedding security into the product development lifecycle, and managing security incidents. The position requires experience in building security teams, cloud-native security, and securing AI/ML systems. | — | 5 |
| Senior Corporate Counsel, Commercial Transaction Senior Corporate Counsel specializing in commercial transactions for a SaaS company that utilizes AI/ML and generative AI features. The role involves drafting, reviewing, and negotiating commercial agreements, partnering with go-to-market teams, and advising on legal risks related to AI and data privacy. Experience with AI/SaaS regulatory requirements and AI contract review tools is preferred. | — | 1 |
| Head of Content Marketing (Contract) The Head of Content Marketing contractor will drive PagerDuty's content strategy and production, translating business and product priorities into high-quality content across various formats and using data to optimize distribution. This role involves owning end-to-end content production, developing and executing content strategy, managing a content calendar, analyzing performance, and collaborating with cross-functional teams and external agencies. | — | 1 |
| Senior Program Manager, Talent & Culture PagerDuty is seeking a Senior Program Manager for Talent & Culture to design, facilitate, and manage L&D and Global Belonging Programs. This role will focus on new-hire orientation, manager development, ERG management, and cultural initiatives, with a strong emphasis on data-driven insights and continuous improvement. The role will also involve incorporating AI tools into workflows to enhance efficiency and team AI fluency. | — | 1 |
| Senior Program Manager, Talent & Culture PagerDuty is seeking a Senior Program Manager for Talent & Culture to design, facilitate, and manage L&D and Global Belonging Programs. This role will focus on new-hire orientation, manager development, ERG management, and cultural initiatives, with a strong emphasis on data-driven insights and continuous improvement. The role will also involve incorporating AI tools into workflows to enhance efficiency and team AI fluency. | — | 1 |
| Senior Program Manager, Talent & Culture PagerDuty is seeking a Senior Program Manager for Talent & Culture to design, facilitate, and manage L&D and Global Belonging Programs. This role will focus on new-hire orientation, manager development, ERG management, and cultural initiatives, with a strong emphasis on data-driven insights and continuous improvement. The role will also involve incorporating AI tools into workflows to enhance efficiency and team AI fluency. | — | 1 |
| Executive IT Support This role focuses on providing executive IT support, ensuring seamless technology operations for the CEO and Senior Leadership Team. It involves proactive issue resolution, managing hardware/software/connectivity, and supporting AI/automation tools to enhance executive productivity and decision-making. While the company leverages AI/ML, this specific role is not directly building AI models but rather supporting the infrastructure and tools that utilize them for executive functions. | — | 1 |
| Senior Solutions Consultant PagerDuty is seeking a Senior Solutions Consultant to understand customer business environments, identify roadblocks, and provide solutions leveraging PagerDuty's products. The role involves running technical discovery, providing guidance, and supporting the sales process to ensure customer success. The Solutions Consultant acts as a consultant, technical salesperson, product specialist, and teacher, building relationships and helping customers optimize PagerDuty's capabilities. | — | 0 |
| Sales Development Representative Sales Development Representative role at PagerDuty, a Digital Operations Management leader. Focuses on generating new business opportunities through inbound and outbound prospecting, researching, qualifying leads, and initiating conversations to build pipeline for Account Executives. Requires 1-2+ years in lead generation and prospecting, and 1+ year with common SaaS software tools. | — | 0 |
| Account Based Marketing Manager PagerDuty is seeking an Account-Based Marketing Manager to implement targeted campaigns and tactics to drive pipeline growth from key accounts. This role requires a data-driven approach, collaboration with Sales and Marketing, and experience managing B2B SaaS ABM campaigns. | — | 0 |
| Regional Sales Director PagerDuty is seeking a Regional Sales Director to lead an Enterprise Sales team focused on Fortune 500 and Global 2000 companies. The role involves driving revenue growth through existing account expansion, upsell, and cross-sell strategies, while building a winning sales culture and ensuring customer success with PagerDuty's Digital Operations Management platform, which leverages AI/ML and Automation. | — | 0 |
| Interim Director, Communications (6-Month Contract) This role is for an Interim Director of Communications at PagerDuty, a leader in Digital Operations Management. The role focuses on protecting and promoting the PagerDuty brand externally and internally, overseeing PR/Media Relations, Social Media, and Internal Communications. Key responsibilities include leading PR strategy, overseeing research and thought leadership (including on Agentic AI), driving internal communications, managing change communications, executing media events, and measuring impact. The company is expanding rapidly using AI/ML and Automation. | — | 0 |
| Director, Commercial Sales Director, Territory Executive to lead a North American sales team driving complex, multi-product sales cycles with Fortune 500 and Global 2000 companies, focusing on growth strategies through upsell, cross-sell, and account development. | — | 0 |
| Commercial Account Executive PagerDuty is seeking a Commercial Account Executive to acquire new business opportunities within their commercial segment. The role focuses on selling PagerDuty's Digital Operations Management platform, which utilizes AI/ML and Automation, to organizations. | — | 0 |
| Account Partner, Professional Services PagerDuty is seeking an Account Partner, Professional Services to define and scale Professional Services growth strategies, drive organizational excellence, and establish measurable customer outcome frameworks across PagerDuty's enterprise and strategic customer segments. This role owns the evolution of our services go-to-market motion, architects repeatable engagement models, and partners with Sales, Customer Success, Solutions Engineering, Delivery, Product, and Marketing leadership to align advisory, implementation, enablement, and automation services to market needs spanning incident response, AIOps, and service ownership. | — | 0 |
| Account Manager- San Francisco PagerDuty is seeking an Account Manager to manage a portfolio of existing SaaS customers, focusing on renewals, expansion opportunities, and driving product adoption. The role requires strong commercial acumen, customer success expertise, and familiarity with SaaS products and AI-driven insights. | — | 0 |
| Enterprise Account Executive (Atlanta) Enterprise Account Executive role at PagerDuty, focusing on driving growth and expansion within an established customer portfolio by selling SaaS solutions for Digital Operations Management, leveraging AI/ML and Automation. Responsibilities include strategic account management, consultative selling to C-level executives, driving adoption of PagerDuty's Operations Cloud, and managing sales pipelines. | — | 0 |
| Business Development Representative - ATL Business Development Representative role at PagerDuty, a company using AI/ML and Automation for Digital Operations Management. The role focuses on sales development, lead generation, and pipeline building for Account Executives. Responsibilities include value selling, customer engagement, and sales execution using CRM and sales tools. Requires strong communication, organizational, and adaptability skills, with 1-2 years of outbound prospecting experience. | — | 0 |
| Business Development Representative - SF This role is for a Business Development Representative at PagerDuty, a company that provides Digital Operations Management solutions. The role focuses on sales development, collaborating with Account Executives to generate leads and build sales pipelines. The responsibilities include communicating the business value proposition, adapting to sales methodologies, maintaining customer connections, achieving sales goals, and utilizing sales tools like Salesforce. The role is not directly involved in building or researching AI/ML models but operates within a company that uses AI/ML and Automation in its platform. | — | 0 |
| Manager, Customer Success Manager (San Francisco) PagerDuty is seeking a Manager, Customer Success to lead a team of CSMs focused on increasing product adoption, improving retention, and driving business value for customers using their Digital Operations Management platform, which leverages AI/ML and Automation. The role involves strategic leadership, team management, retention, data analysis, cross-functional collaboration, and process improvement, with a focus on ensuring customers achieve ROI from PagerDuty. | — | 0 |
| Senior Director & Associate General Counsel (Product & Privacy) This role is for a Senior Director & Associate General Counsel leading the Product & Privacy legal team. The position requires deep expertise in product, IP, security, and privacy law, with a focus on advising product, engineering, and security teams, managing the IP portfolio, and overseeing the global privacy program. The role involves navigating complex technical and regulatory landscapes, particularly concerning AI advancements, and translating legal requirements into actionable business strategies and scalable frameworks. While the company uses AI/ML and automation, the role itself is a legal and product-focused position, not directly building or researching AI models. | — | 0 |
| Enterprise Account Executive (San Francisco) PagerDuty is seeking an Enterprise Growth Account Executive with experience selling SaaS products to Enterprise accounts. The role involves managing and growing a pipeline of opportunities within existing accounts, focusing on consultative sales and driving sales growth. Responsibilities include value selling, sales effectiveness through customer connections, and sales execution through territory planning, prospecting, and opportunity qualification. Requires 8-12 years of field sales experience in software/SaaS, with enterprise account management experience and a track record of exceeding sales targets. | — | 0 |
| HR Infrastructure & Operations Manager | — | — |
| Senior Finance Processes and Systems Optimization (PSO) Manager | — | — |