Salesforce
Enterprise · CRM
- HQ
- San Francisco, US
- Founded
- 1999
- Size
- 35,000+
- Website
- salesforce.com
Enterprise · CRM
Currently tracking 106 active AI roles, with 397 new openings in the last 4 weeks. Primary focus: Agent · Engineering. Salary range $197k–$345k (avg $271k).
Salesforce currently has 133 active AI-related job listings. The majority of these roles, 78%, are focused on agents, with application roles making up another 12%. Engineering is the most frequent function hiring for these positions. Frequent tech tags include agent_orchestration, llm_observability, and tool_use, suggesting a focus on building and managing AI agent capabilities.
Salesforce currently has 142 active AI-related roles in our index. The most common open titles are: Partner Technical Architect - Agentforce (3), AI Builder, Emerging Talent - Arabic Market (2), AI Builder, Emerging Talent - BNL Market (2), AI Builder, Emerging Talent - French Market (2), AI Builder, Emerging Talent - Hebrew Market (2). Most positions are in Engineering and Product.
Salesforce's active AI hiring is concentrated in: agents (77%), application (11%), serving infrastructure (5%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Salesforce is hiring AI talent in: United States (82 roles), India (12 roles), Ireland (11 roles), Mexico (9 roles).
Job postings at Salesforce most frequently mention: Content Generation, Software Engineering, Agentic Systems, System Design, Python.
In the past 30 days, Salesforce has posted 80 new AI-related roles.
| Title | Stage | AI score |
|---|---|---|
| Director, AI & Tooling Salesforce is seeking a Director of AI & Tooling to lead a team focused on generative AI capabilities, evaluation tooling, and observability for their customer-facing Help Agent. This role involves driving AI product strategy, data-driven evaluation, and production excellence to ensure the Help Agent performs reliably and delivers business value. Responsibilities include leading generative AI strategy, owning evaluation tooling, managing observability programs, overseeing the NNAOV program, and supporting AI skill development. The goal is to improve resolution rates, quality scores, and latency, and establish a centralized observability platform and scalable evaluation framework. | Eval GateAgent | 8 |
| SVP, Product Management – MuleSoft Agent Fabric & AI Control Plane |
| AgentServe |
| 8 |
| Director, AI and Innovation Salesforce is seeking a Director, AI and Innovation to lead the strategy, development, and adoption of AI and emerging technologies. This role involves defining AI strategy, identifying use cases, leading cross-functional teams to pilot and scale AI solutions, and establishing governance frameworks for responsible AI. The Director will mentor a team focused on innovation and applied AI delivery, with a focus on building and owning an agent ecosystem, designing end-to-end workflows, turning business logic into automation, building data/feedback loops, and automating governance. The role requires hands-on experience with LLMs, agentic frameworks, ML Ops, and enterprise-grade AI/ML platforms, with a focus on delivering AI capabilities to achieve business impact. | AgentServe | 8 |
| Senior Director, Product Management Product Leader to define the roadmap for autonomous voice agents that transform customer service and contact centers. The role involves defining the future of 'Agentic Voice' where AI reasons, integrates with enterprise data, and resolves complex customer issues end-to-end. Key responsibilities include product vision, strategy, agentic frameworks, voice infrastructure, enterprise integration, voice excellence, and go-to-market strategy. | AgentServe | 8 |
| VP, Product Management- Agentforce Voice VP of Product Management to lead the global Speech, Language, and Industry Model Platform powering Agentforce Voice. This role owns the complete speech and language stack, including S2S, STT/ASR, TTS, multilingual support, accent/dialect adaptation, language expansion, speech quality, industry-specific models, and related capabilities. The focus is on defining how Salesforce delivers accurate, natural, low-latency voice experiences across various deployment models and customer environments, including hosted and self-hosted solutions, APIs, model orchestration, hybrid model management, performance tuning, model evaluation, domain adaptation, and enterprise-scale operations. The role involves building and leading a product organization with regional and industry focus, aligning with cross-functional teams, and managing a high-performing team of product managers. | Post-trainServe | 8 |
| Director, Product Management , Agentic Optimization Salesforce is seeking a Director of Product Management to own agentic analytics for their Agentforce platform. This role involves analyzing enterprise agent behavior in production, clustering failures, and providing recommendations for improvement. The candidate will own the roadmap, user experience, and go-to-market strategy, working closely with engineering, design, and customers. The role requires daily use of coding agents, experience building and evaluating agents, and a strong understanding of LLM orchestration, tool use, and evaluation frameworks. | AgentEval Gate | 8 |
| SVP Product, Agentforce Development Lifecycle SVP of Product Management for Agentforce Development Lifecycle (ADLC) at Salesforce. This executive role will define and own the product vision, strategy, and roadmap for a new operating system governing Agentforce applications, focusing on AI-assisted development, automated agent testing, and secure deployment pipelines. The role requires a GM mindset, deep technical understanding of enterprise software and AI-first/agentic automation frameworks, and experience leading large global product management organizations. | Agent | 8 |
| Principal Product Designer - PMTS Principal Product Designer for an AI SDR agent (Piper) that runs autonomous sales conversations. Focus on designing the AI brain interface for shaping personality, goals, and objection handling, and the conversational presence (chat/video) for credibility. Requires experience with LLM behavior and AI tooling. | Agent | 8 |
| Lead Product Designer, LMTS Lead Product Designer for an AI SDR (Sales Development Representative) product called Piper, which runs autonomous sales conversations. The role focuses on designing the user interface for shaping the AI's personality, goals, and reasoning, as well as the conversational presence in live chat and video experiences. This involves understanding LLM behavior, designing for latency and turn-taking, and working closely with engineering and ML teams to define the patterns for autonomous agents in enterprise sales. | Agent | 8 |
| Director, Product Management Agentforce Trust & Guardrails Director of Product Management for Salesforce's Agentforce platform, focusing on trust and guardrails for AI agents operating in production, especially for regulated and security-sensitive customers. The role involves defining product strategy for agentic AI safety, enterprise security, runtime policy enforcement, and customer-configurable controls across various modalities (text, voice, image). Responsibilities include driving requirements for safety patterns like prompt injection defense, unsafe action prevention, tool-use controls, data exfiltration protection, auditability, and human-in-the-loop controls, as well as partnering with engineering and security teams on runtime enforcement, evaluations, red teaming, and feedback loops. The role also owns product strategy for regulated customer trust patterns and works directly with strategic customers to identify blockers and turn escalations into scalable platform capabilities. | Agent | 8 |
| Product Manager/Sr Product Manager, Agent Fabric Product Manager for Salesforce's Agent Fabric, a multi-platform agent control plane. The role involves defining and shipping features for agent discovery, governance, orchestration, and observation across various enterprise agent estates. It requires defining technical roadmaps, partnering with engineering on system design, collaborating with UX on control plane experiences, engaging with design partners, and contributing to go-to-market strategies. The ideal candidate has experience building platform or infrastructure products, understands how agents work, is technically fluent, and has experience shipping new products from scratch. | Agent | 8 |
| Director of Product Management, Agentic Workflows Director of Product Management for Agentforce Grid, a Salesforce AI-native builder for orchestrating data, agents, actions, and business processes at enterprise scale. The role involves defining product vision, strategy, and roadmap for a platform that combines spreadsheets with autonomous agents to operationalize AI across various business functions. Success requires expertise in AI systems, workflow orchestration, developer platforms, and end-user experience, with a focus on shipping monthly and driving user adoption. | Agent | 8 |
| Senior Manager, AI Solutions Architect Salesforce is seeking a Senior Manager, AI Solutions Architect to define the technical architecture for their AI agent portfolio, govern multi-agent orchestration patterns, and own the connective tissue layer for integrating agents, APIs, and enterprise platforms. The role involves setting standards for agent development, testing, and evaluation, managing agent performance post-deployment, and ensuring system health and reliability. | Agent | 8 |
| Senior Product Manager, Service Cloud AI Salesforce is seeking a Senior Product Manager to drive the agentic transformation of their Service Cloud AI product. This role involves defining product vision, translating customer needs into strategy, and delivering AI capabilities that enhance customer experiences and business results. The position requires experience building generative and agentic AI products, understanding non-deterministic systems, and managing challenges like model evaluation, guardrails, and latency optimization. | Agent | 8 |
| Director, Product Management Director of Product Management to lead next-generation AI initiatives and drive the strategy of AI-first, collaboration-first, and platform-centric innovations across Employee Service portfolio (ITSM and HRSD). Role involves building and scaling enterprise-grade Agentic AI systems, integrating LLMs, defining autonomous workflows, and translating industry trends into product features. | Agent | 8 |
| Senior Manager, Product Management Salesforce is seeking a Senior Product Manager to own a core area of Agentforce Authoring, a platform for building, evaluating, and managing AI-powered agents. The role requires a hands-on approach, fluency with coding agents, and a track record of shipping products for technical users. The PM will own the roadmap, define success metrics, prototype ideas, dogfood the product, and collaborate across engineering, design, and other PMs to ship and iterate on agent authoring experiences. | Agent | 8 |
| Senior Product Manager, Revenue Cloud - Configurator Salesforce is seeking a Senior Product Manager for their Revenue Cloud Configurator team. The role involves scaling existing configuration engines for enterprise customers and integrating AI/LLM technologies to transform rules authoring and enable prompt-based guided configuration experiences. The candidate will manage product lifecycles, collaborate with engineering and UX, and engage with customers. | Agent | 7 |
| Associate Product Manager (starting summer 2027) Associate Product Manager role focused on shaping the AI-driven future of technology at Salesforce, specifically within the AI CRM platform. The role involves prototyping, testing, and iterating on agentic features, understanding user needs for autonomous agents, defining success criteria for agentic behaviors, analyzing market trends, and partnering with engineering and design to build and launch AI products. The program is a 2-year rotational experience for new graduates. | Agent | 7 |
| Product Management Director - Agentic B2B Marketing Salesforce is seeking a Product Management Director to build the next generation of Agentic B2B marketing on the Salesforce platform. The role involves developing and managing the product roadmap, gathering requirements from various teams, and advocating for new features. The ideal candidate has strong experience in B2B marketing automation, AI, and agentic capabilities, with a technical degree. | Agent | 7 |
| Senior Product Manager, Search and Personalization Salesforce is seeking a Senior Product Manager to own the search and personalization services for the AgentExchange marketplace. This role involves defining buyer-facing GenAI search experiences, including multi-turn conversational search and AI-powered discovery, as well as driving the personalization roadmap based on various signals. The candidate will be responsible for diagnosing search performance gaps, defining search quality metrics, shipping improvements, and running a systematic experimentation program to continuously enhance search quality, ranking, and discovery. The role also requires making product decisions based on behavioral data and demonstrating proficiency in using AI agents and modern AI development tools. | AgentEval Gate | 7 |
| Product Manager – Tableau Next Product Manager for Tableau Next, focusing on defining the vision and strategy for the next generation of analytics products. This role involves integrating AI agents into cross-functional workflows, evaluating AI outputs, and partnering with engineering to deliver conversational analytics solutions. Requires a strong understanding of AI and an AI-first approach to product management. | ShipAgent | 7 |
| Senior Product Manager - LLM Fleet Management Product Manager for AI Infrastructure at Salesforce, focusing on LLM fleet management. This role involves building and operating automated systems for capacity intelligence, forecasting demand, automating capacity decisions, managing fleet economics, driving customer capacity, and defining the operating playbook for LLM capacity. The role requires hands-on coding, understanding of LLM infrastructure fundamentals, and operational instincts at scale. | ServeAgent | 7 |
| Summer 2027 Intern - Associate Product Manager (APM) Salesforce is seeking an Associate Product Manager Intern to help shape the AI-driven future of technology. The intern will join a product team to create and launch new AI innovations built on their trusted platform, focusing on autonomous agents and AI CRM. Responsibilities include understanding user needs for autonomous agents, analyzing market trends, defining product strategy for autonomous collaborators, partnering with designers and engineers on AI features, and evangelizing product vision. The role requires AI literacy in LLMs and autonomous agents, and the ability to deliver under pressure. | Agent | 7 |
| Director, Product Management, AgentExchange Director of Product Management for Salesforce's AgentExchange platform, focusing on defining the platform strategy for AI agents and ecosystem capabilities. The role involves leading a team to build foundational platform services, AI-native ecosystem capabilities, and intelligence models for discovery, evaluation, and composition of capabilities by agents and customers. Key areas include platform architecture, ecosystem intelligence for recommendations and personalization, and cross-functional leadership. | AgentServe | 7 |
| Senior Product Manager, Field Intelligence The Senior Product Manager for Field Intelligence at Salesforce will own the strategy and execution for capturing and utilizing field data, including structured forms, multi-modal inputs, and AI-generated artifacts. This role involves leading a migration program, defining data capture workflows, building multi-modal input experiences, and embedding AI throughout capture processes to improve downstream automation, reporting, and model training. | Agent | 7 |
| Senior Product Manager, Scale Test Salesforce is seeking a Senior Product Manager to lead their Scale Test product, a performance testing platform that uses AI to generate test insights and create production-like environments. The role involves owning the product roadmap, strategy, and delivery across multiple engineering teams, with a focus on enterprise customer engagement, AI-driven testing innovation, and integration with Agentforce and other Salesforce platforms. The ideal candidate will have experience in B2B SaaS product management, technical fluency, and a track record in performance testing or agentic testing. | AgentServe | 7 |
| Senior Product Manager, Frontline Shift Experience Salesforce is seeking a Senior Product Manager to define and execute the product roadmap for a mobile-first AI-powered shift experience for frontline workers. The role involves pioneering an AI Shift Agent to help workers optimize schedules, manage availability, and resolve conflicts through natural language, while ensuring seamless integration with backend scheduling and compliance rules. The goal is to create a consumer-grade experience that alleviates financial strain and cognitive stress for deskless workers. | Agent | 7 |
| Director of Product Management, Design Systems Director of Product Management for design systems tooling and AI, responsible for defining and owning the transformation of the Lightning Design System into an intelligent platform that supports AI-assisted UI generation, conversational experiences, and human-agent co-creation at enterprise scale. This involves building the AI-ready design system layer (component metadata schemas, semantic ontologies, structural specifications) and owning the creator tooling platform (designer and developer-facing products). | AgentServe | 7 |
| Senior Director, Product Management Salesforce is seeking a Senior Director of Product Management to define and drive the product vision for integrating Slack and Salesforce, making Slack the conversational, AI-first front door to Salesforce for all customers. The role will own the product roadmap for key initiatives like SlackCRM, SlackFirst, and Slackbot CRM, focusing on AI-powered conversational workflows, agentic UI, and seamless integration across the Salesforce ecosystem. This leadership position requires extensive experience in B2B SaaS product management, cross-functional leadership, and a proven ability to ship complex AI-driven product experiences at scale. | Agent | 7 |
| Director, Decision Science Salesforce is seeking a Director of Decision Science to lead a team focused on developing data foundations, metrics, and insights for their AI CRM platform. The role involves shaping data strategy, leading a multi-disciplinary team, defining roadmaps, and influencing product and business strategy through data. The candidate will champion AI-driven analytics and ensure AI agents and human decision-makers have access to reliable data. | Ship | 7 |
| Director/Senior Director of Product, Agentforce Self Service Salesforce is seeking a Director/Senior Director of Product to drive the strategy and execution for their Agentic Self Service offering. This role involves owning the product vision, collaborating with cross-functional teams (engineering, UX, GTM, sales, CS), representing the customer, and managing the entire feature delivery lifecycle for AI-powered self-service products. The ideal candidate will have extensive experience in product management, particularly with Agentic AI products, LLMs, and enterprise SaaS. | Agent | 7 |
| Director of Product Management, Tableau AI Director of Product Management for Tableau Cloud & Server AI product team, focusing on building AI-powered data experiences through conversational AI and intelligent analytics. The role involves owning products from concept to launch, defining product requirements, leading AI evaluations, partnering on go-to-market strategies, and engaging with customers and field teams. Requires deep experience in AI, particularly conversational AI and LLMs, with a strong track record of shipping impactful products from 0 to 1. | ShipAgent | 7 |
| Product Specialist/Solution Architect Salesforce is seeking a Specialist Solutions Architect for their Agentforce Contact Center portfolio, which is an AI agent-first platform. This role is customer-facing, focusing on designing, validating, and accelerating enterprise deployments of agentic contact center experiences. The architect will act as a technical expert, drive customer success, translate field learnings to the product team, and provide thought leadership. The role requires deep expertise in enterprise contact center architecture, voice/digital channels, and agentic AI, with a focus on scaling these solutions. | Agent | 7 |
| Director, Agentic Employee Relations Data & Systems Salesforce is seeking a Director to lead the Agentic Employee Relations Data & Systems initiative. This role will architect the evolution of the Employee Relations function into a data-centric powerhouse, leveraging autonomous agents to analyze ER data, identify trends, and develop predictive models for workplace issues. The Director will own the HR Acuity platform, partner with data engineering, and deliver executive-level insights to inform human capital strategy. | Agent | 7 |
| Lead Product Designer, Agentforce Lead/Principal UX Designer for Agentforce, a complete AI system enabling enterprises to build and deploy autonomous AI agents. The role focuses on shaping the behavioral architecture for how Employee Agents interact, communicate, hand off work, use memory, and coordinate. This involves defining interaction patterns, prototyping, and ensuring agent behaviors scale across the Salesforce platform. | Agent | 7 |
| Senior Product Manager Senior Product Manager for Salesforce's MuleSoft Intelligent Document Processing (IDP) product, which uses AI for document understanding, extraction, and classification. The role involves defining product roadmaps, partnering with engineering, coordinating across Salesforce teams, and supporting go-to-market efforts. The candidate will leverage AI tools for daily work and champion AI-powered workflows. | Ship | 7 |
| Senior Product Manager - Customer Health Platform Salesforce is seeking a Senior Product Manager to lead the Customer Health Platform, a new AI-powered product aimed at providing customers with a unified view of their security posture, technical health, and customization complexity across multiple Salesforce orgs. The role involves owning product strategy, roadmap, and delivery, working with engineering and AI research teams, and engaging with customers to define requirements. The ideal candidate has deep technical fluency in AI/ML infrastructure, experience managing AI models in production, and a strong understanding of AI evaluation frameworks. | Agent | 7 |
| Sr. Product Manager, Customer Health Platform Salesforce is seeking a Sr. Product Manager for their Customer Health Platform. This role will own the product strategy, roadmap, and delivery for a new product category focused on providing a unified view of customer security posture, technical health, and customization complexity across multiple Salesforce orgs. The role involves working closely with engineering, AI research, design, and cross-functional teams to translate customer needs into actionable product requirements and deliver AI-driven solutions. The ideal candidate will have deep technical fluency in AI/ML, experience managing AI model strategy, and a quality-first mindset with experience in evaluation frameworks for AI/ML outputs. This is a founding PM role for a net-new product category within the Agentforce AI initiative. | Agent | 7 |
| Director, Product Management - Agentforce Contact Center Digital Director of Product Management for Salesforce's Agentforce Contact Center Digital portfolio, focusing on AI agent-first platforms that unify customer engagement across digital channels. The role involves defining product vision, owning the roadmap for platform and services layers, driving cross-cloud alignment, and representing the portfolio externally. Requires deep expertise in enterprise contact centers, agentic AI, and SaaS product management. | Agent | 7 |
| Senior Director, Product Management - Enterprise Data & Knowledge Platforms Senior Director of Product Management to lead the enterprise data-to-activation platform and drive the Next Gen Account Hierarchy (NGAH) initiative. This role will also manage the enterprise Knowledge Graph platform, which is crucial for AI reasoning and go-to-market intelligence. The position is at the intersection of data, AI, Agents, and GTM transformation, shaping future Agentforce-powered experiences. | AgentData | 7 |
| Director, Product Management Agent Fabric Adoption (MuleSoft) Director of Product Management for Salesforce's MuleSoft Agent Fabric, focusing on accelerating customer adoption of AI agents and orchestration platforms within enterprise environments. This role requires deep customer and field engagement to drive product investment and strategy. | Agent | 7 |
| Senior Manager, Product Management Senior Manager, Product Management at Salesforce, focusing on developing and iterating on AI-driven offerings that accelerate customer success with Salesforce products. The role involves translating high-level business goals into concrete service offerings, working with cross-functional teams, and identifying opportunities to integrate AI agents for increased speed and scale. | Ship | 7 |
| VP, Agentic Strategy Salesforce is seeking a VP, Agentic Strategy to shape the long-term strategic direction of their agentic AI portfolio. This role involves market intelligence, corporate development, and go-to-market strategy, focusing on defining Salesforce's competitive position in the autonomous AI space. The VP will act as a strategic integrator, partnering with various business units to drive high-impact pivots across Sales, Product, and Engineering, and will lead market evaluations for M&A opportunities within the agentic AI ecosystem. | Agent | 7 |
| AgentExchange Product Management Director Director of Product Management to lead a new Partner Security, Governance, and Guardrails Platform. This role will define and execute the strategy for services and tools that ensure partner-deployed AI agents remain secure, safe, compliant, and predictable. The focus is on empowering ISVs with tools for enterprise-grade trust, operational control, and safety at scale, including features like agent kill switches and dynamic action constraints. | Agent | 7 |
| Director of Product Management - Content Management Platform Salesforce is looking for a Director of Product Management to lead the evolution of their Content Management Platform and the delivery of an AI Content Operations Agent. This role involves defining and executing product strategy for an internal AI Agent that evaluates content quality, ownership, performance, SEO health, and brand compliance, aiming to replace manual audits with automated workflows. The role also involves guiding the development of a headless WordPress platform and ensuring integrations with Salesforce and other enterprise systems. | Agent | 7 |
| Missionforce - Director/Sr. Director of Product Management – Edge AI Product leader for Salesforce Missionforce, focusing on enabling the US Department of Defense and Public Sector to deploy AI/ML to the edge. The role involves defining strategy and roadmap for AI and Automated Data Curation, building a platform for ingesting, labeling, and fine-tuning massive unstructured datasets (imagery, signals, sensor data) for specialized models, and ensuring secure cloud operations and operational resilience in disconnected or high-security environments. Requires experience in ML Infrastructure, Data Labeling, or Edge Computing within regulated, high-stakes environments. | DataPost-train | 7 |
| AI Enterprise Architect, Senior Director Senior Director, AI Enterprise Architect for Salesforce's Agentforce, focusing on leading strategic architecture engagements with marquee customers at the intersection of AI, enterprise platforms, and digital transformation. The role involves defining architectural vision, driving modernization, championing trusted AI, building a global community of architects, and influencing product roadmaps. Key responsibilities include designing and governing Agentforce architectures, defining AI governance frameworks, and supporting pre-sales engagements. | Agent | 7 |
| Product Manager Product Manager to lead key capabilities behind AI agents and enterprise search built on Salesforce Data 360. This role is ideal for a technical, builder-oriented PM who enjoys rapidly prototyping ideas, experimenting with AI systems, and vibe coding solutions to validate product concepts before they are built at scale. Will own a significant product area of these AI agents and work across engineering, design, AI research teams. | Agent | 7 |
| Principal Product Manager - Agentforce Demos Salesforce is seeking a Principal Product Manager for their Agentforce Demos team. This role involves developing and supporting scalable Agentforce assets within demonstration environments for Solutions Engineers. The Product Manager will lead roadmap development, architect and implement new Agentforce features, manage the backlog, and create documentation and training materials. The role requires extensive experience with Salesforce environments and AI-driven technologies like Agentforce, along with strong technical aptitude in system integration and data modeling. | Agent | 7 |
| Lead Product Designer, Agentforce Platform Salesforce is seeking a Lead/Principal UX Designer for their Agentforce Platform, focusing on shaping the behavioral architecture for how autonomous AI agents interact within the Salesforce ecosystem. The role involves defining patterns for agent communication, task handoff, memory, and coordination, with a strong emphasis on prototyping and designing for scale and coherence across the platform. The designer will collaborate with cross-functional teams to establish industry-defining experiences for enterprise workforces interacting with AI agents. | Agent | 7 |