No active AI roles currently tracked. Primary focus: Agent · Engineering. Salary range $124k–$241k (avg $180k).
In the past 30 days, ServiceNow has posted 0 new AI-related roles. That is a -100% change versus the prior 30 days (30 → 0).
| Title | Stage | AI score |
|---|---|---|
| Staff Software Engineer - Microservices Staff Software Engineer for the Agentic AI team at ServiceNow, focusing on building the foundational infrastructure for AI Agents. The role involves designing and developing agentic pipelines using Python and Java, covering agent reasoning, memory, orchestration, and evaluation at enterprise scale. It also includes contributing to research initiatives in agent learning and evaluation, and ensuring reliability and performance for LLMs and Agentic AI. Responsibilities include leading AI solution design, end-to-end delivery, prompt engineering, pipeline optimization, technical leadership, and championing observability and evaluation for AI systems. | AgentEval Gate | 8 |
| Staff Inbound Product Manager - CRM Contact Center Omni-Channel - Workforce Engagement Management(WEM) Product Manager for ServiceNow's Workforce Engagement Management (WEM) within CRM Contact Center Omni-Channel. This role focuses on defining and delivering AI-driven forecasting, scheduling, real-time monitoring, coaching, and performance management capabilities. It requires strong product judgment in applying AI, ensuring transparency, explainability, and human-in-the-loop controls, while also engaging with enterprise customers to drive adoption and business outcomes. |
| AgentData |
| 7 |
| Staff Inbound Product Manager - CRM Contact Center Omni-Channel - Workforce Engagement Management Product Manager for ServiceNow's Workforce Engagement Management (WEM) in CRM contact centers, focusing on AI-driven forecasting, scheduling, real-time monitoring, coaching, and performance management. The role involves defining product strategy, partnering with engineering and AI teams, and ensuring AI solutions are transparent, explainable, and have human-in-the-loop controls. | Agent | 7 |
| Sr Advisory AI Foundry Engineer This role is a Sr. Advisory AI Foundry Engineer within ServiceNow's Solution Consulting team, focusing on supporting sales cycles for AI-related products. The role involves technical consulting, solution positioning, and guiding strategic programs to align ServiceNow's AI solutions with customer needs. While the company is AI-focused and the role involves understanding AI integration, the core responsibilities are in sales support and technical consulting rather than direct AI/ML model development or research. | — | 5 |
| Sr Advisory Solution Consultant This role is for a Sr. Advisory Solution Consultant at ServiceNow, focusing on supporting sales for Employee Experience, Customer Workflow, and ITX solutions. The consultant will lead solution design, build proof-of-concept environments, and position ServiceNow's AI-enhanced platform, including capabilities like App Engine, Build Agent, AI Control Tower, and Now Assist, to high-tech, media, and GCC accounts. The role requires strong AI/ML literacy, understanding of enterprise SaaS, cloud-native concepts, and product engineering operations, with an emphasis on AI platform governance and responsible AI deployment. | Ship | 5 |
| Advisory AI Foundry Architect This role is for a Solution Consultant on the Advisory AI Foundry team at ServiceNow. The primary focus is on supporting sales cycles by positioning and demonstrating ServiceNow's AI-enhanced products to customers. The role involves understanding customer challenges, answering technical questions, and providing feedback to product management. While the role leverages AI and discusses its integration into work processes, it does not involve shipping AI models or core AI development. | — | 5 |
| Senior Inbound Product Manager Product Manager for ServiceNow's Agentic AI platform, focusing on enabling partners and customers to configure and manage the AI assistant. The role involves driving product development from concept to launch, creating product specs, shaping the partner ecosystem, and working with global partners to ensure customer value delivery. | Agent | 5 |
| Senior Inbound Product Manager Product Manager for an Agentic AI platform focused on enterprise search and integrations. The role involves driving product strategy, technical implementation, and global rollout for enterprise search, working with developers of 3rd party applications to understand content, APIs, and auth mechanisms. Responsibilities include creating product specs, supporting cross-functional teams, ensuring designer understanding of problems, and assisting deployment teams. Requires experience launching SaaS products, building integrations with large-scale systems, deconstructing complex problems, strong writing skills, familiarity with APIs/authentication, and experience with enterprise products requiring 3rd party integrations. | Agent | 5 |
| Staff Devops Engineer - Moveworks This role is for a Staff DevOps Engineer at Moveworks, an Agentic AI Assistant platform acquired by ServiceNow. The engineer will manage AWS cloud infrastructure, Kubernetes clusters, CI/CD pipelines, and networking, focusing on scalability, performance, observability, resilience, and cost optimization. The role requires strong DevOps experience, AWS expertise, Kubernetes management, and experience with search infrastructure. | — | 5 |
| Senior Accountant – Record to Report (Bengaluru/Hyderabad) This role is for a Senior Accountant focused on Record-to-Report (R2R) General Ledger Accounting, ensuring US GAAP compliance, preparing financial reports, and supporting audits. While the company emphasizes its AI platform and an AI-native culture, and the job description mentions leveraging AI in work processes, the core responsibilities are traditional accounting functions, not AI/ML development or research. The role involves managing compensation and benefit expenses, collaborating with cross-functional teams, and driving process improvements, with a requirement for CA/CPA/CMA and 4+ years of accounting experience. | — | 0 |
| Regional Partner Manager - Govt & Public Sector This role is for a Regional Partner Manager in the Government and Public Sector, focusing on building partner practices and driving business growth through collaboration with ServiceNow partners. The role involves developing business plans, managing partner ecosystems, driving ecosystem governance, and ensuring partners deliver successful projects. A key requirement is experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. | — | 0 |
| Manager, Technical Support Management Manager, Technical Support Management at ServiceNow, focusing on leading technical support teams, managing KPIs, customer escalations, and incident management within an enterprise AI platform environment. Requires experience in technical support and service management, with a focus on integrating AI into work processes. | — | 0 |
| Senior Manager Partner Sales This role is a Senior Manager Partner Sales at ServiceNow, focusing on driving sales through partners and ensuring successful customer implementations. While the company leverages AI-enhanced technology and the role requires thinking about integrating AI into work processes, the core responsibilities are in sales, partner management, and business development, not in building or shipping AI models or systems. | — | 0 |
| Partner Sales Manager This role is for a Partner Sales Manager at ServiceNow, focusing on building and managing partner practices to drive business growth. While the company utilizes AI-enhanced technology and the role involves understanding how to integrate AI into work processes, the core responsibilities are sales, business development, and partner ecosystem management, not direct AI/ML development or research. | — | 0 |
| CRM Partner Development Manager, Asia This role is for a CRM Partner Development Manager in Asia, focusing on building partner practices, managing the partner ecosystem, and driving business growth for ServiceNow's AI-enhanced platform. The role involves developing business plans, managing partner relationships, and collaborating with internal teams and partners to generate new business and ensure successful project delivery. Experience in leveraging or critically thinking about integrating AI into work processes is mentioned as a qualification. | — | 0 |
| Director - India Reseller Channel This role is for a Director in India focused on leading and growing the go-to-market partnership with strategic resellers. The primary responsibilities include managing a team of Partner Managers, increasing Annual Contract Value (ACV) influenced by partners, developing strategy, stakeholder engagement, joint offerings, and tactical execution. The role also involves program management, working with executive teams, and building performance reports. While the company uses AI-enhanced technology and the role requires experience in leveraging or thinking about integrating AI into work processes, the core function is channel partnership management, not direct AI/ML development or research. | — | 0 |
| Principal Platform Architect This role focuses on defining and maintaining enterprise platform vision and strategy, providing architectural guidance, shaping governance frameworks, and mitigating platform risks to ensure scalability and alignment with customer goals. It involves influencing decisions at executive levels and ensuring consistent application of platform standards across delivery teams. | — | 0 |
| Sr Enterprise Account Executive - HDFC This role is for a Sr. Enterprise Account Executive at ServiceNow, focusing on selling SaaS licenses to BFSI customers, specifically HDFC, in Mumbai. The role involves developing C-suite relationships, account planning, and acting as a trusted advisor. While the company uses AI-enhanced technology and the role requires understanding how to leverage AI in business processes, the core function is sales, not AI/ML development. | — | 0 |