Synthesia

Staff Research Engineer role at Synthesia, a leading AI video platform, focusing on post-training generative video creation. The role involves applying and adapting foundational models, implementing optimization techniques, and ensuring high-quality output for synthetic humans. Requires expertise in diffusion models, computer vision, and Python.

Research Engineer focused on pre-training foundation models for AI video generation, working on large-scale generative modeling, distributed systems, and production engineering. The role involves advancing training recipes, scaling distributed systems, improving evaluation frameworks, and optimizing inference for production deployment.

Research Engineer focused on avatar-centric interactive video diffusion models, aiming to turn breakthrough ideas into real product capabilities. Responsibilities include adapting diffusion models, developing real-time streaming methods, working on the perceptual layer for user interaction, improving visual quality, and building evaluation frameworks. Requires strong ML/CV background, PyTorch proficiency, and Python engineering skills.

Staff Engineer, Machine Learning at Synthesia, a leading AI video platform. This role focuses on building and owning features for the new Interactive Agents product, a conversational video platform. Responsibilities include working directly with LLMs, prompt engineering, fine-tuning, and building ML infrastructure for agentic AI solutions. The role is end-to-end, involving ideation, product direction, and evaluating work using established data pipelines. Requires at least 7 years of experience, with 3+ at staff level, and experience in high-performing, scaled engineering teams building enterprise-grade SaaS products.

Research Engineer role focused on post-training optimization of generative speech and voice synthesis models to achieve production-level quality, speed, and robustness. Involves adapting models for new inputs, fine-tuning with advanced techniques (DPO, LoRA), implementing post-training optimizations (quantization, pruning, distillation), integrating novel architectures, and designing evaluation metrics for TTS systems.

Staff Backend Engineer role focused on the core systems powering Avatars and Generative Media for Synthesia's AI video platform. The role involves system design, architecture, scalability, reliability, and integration with voice and video pipelines, ensuring avatars function as a first-class entity. It requires a long-term view, technical stewardship, and collaboration with product, R&D, and adjacent teams.

Staff Fullstack Engineer role at Synthesia, an AI video platform company. The role focuses on building end-to-end product features in the Avatars and Generative Media domain, integrating frontend, backend, and AI model capabilities. Responsibilities include owning features from idea to production, working with both third-party and in-house AI models, and tackling 0 to 1 problems. Experience with AI/ML products, experimentation, or feature flagging is a plus.

Staff Software Engineer focused on the core systems for Synthesia's AI video platform, specifically script preview and voice generation. The role involves building and operating backend services that orchestrate multiple TTS providers and in-house models, ensuring reliability, consistency, and quality. Responsibilities include designing persistence systems, improving voice data handling, and working on voice discovery/recommendation features, including evaluation and observability systems. The role requires strong backend engineering skills, a product mindset, and collaboration with R&D and frontend teams.

Principal ML Platform Engineer role focused on building and operating systems for training, serving, and deploying generative models reliably and efficiently. The role emphasizes infrastructure, backend systems, tooling, reliability, scalability, performance, and resource efficiency, with a growing focus on agent-oriented workflows. This is a hands-on IC role with significant ownership in shaping the ML platform's evolution.

Engineering Manager to lead the delivery of complex AI-powered video and generative media systems, focusing on avatar rendering and AI model integration. The role involves breaking down research initiatives, managing senior engineers, scaling the team, and ensuring system reliability and performance for an enterprise-grade SaaS product.

Synthesia is seeking a Senior Research Engineer focused on data to manage the lifecycle of data for AI researchers. This role involves sourcing, processing, and delivering datasets that power their generative AI models, with a focus on video, image, and audio data. The position is at the intersection of applied research, data engineering, and ML infrastructure, emphasizing data quality and curation to improve model performance.

Customer Success Manager for an AI video platform, focusing on enterprise clients, driving adoption, retention, and growth. Requires customer-facing experience, relationship building, and understanding client ROI.

The GRC Analyst will own and evolve the governance, risk, and compliance program for an AI video platform company. This role requires a strong technical foundation to bridge the gap between how systems are built and operated and compliance requirements for audits, customers, and leadership. Responsibilities include managing GRC programs (ISO 27001, SOC 2, ISO 27701, ISO 42001), translating technical realities into audit narratives, and contributing to risk management. The role also involves preparing for future certifications like ISO 22301, HITRUST, and FedRAMP. A hands-on technical background, understanding of cloud environments (AWS), and experience supporting audits are essential. Familiarity with AI/LLM tools is a plus.

The Principal Partner Manager will be responsible for building and growing Synthesia's GSI (Global System Integrator) motion, focusing on embedding Synthesia Skills into large Sales Transformation engagements. This role involves landing strategic agreements with top-tier GSIs, driving partner-sourced pipeline, building joint go-to-market playbooks, and managing executive relationships. The position requires deep GSI connections, an output-oriented approach, and the ability to expand the partner motion into new areas.

Product Manager for an AI video platform, focusing on the analytics layer for enterprise learning and development. The role involves owning the end-to-end analytics product, understanding customer needs, defining the roadmap, and working with engineering and design teams to build a product that measures the effectiveness of learning programs.

This role is for a Social Media Lead at Synthesia, an AI video platform. The role focuses on owning the company's social media presence, shaping the narrative around AI and creativity, and driving content distribution. It requires a strategic approach to social media, understanding of AI's impact, and strong communication skills.

The Social Media Lead will own Synthesia's presence across social media platforms, shaping the social voice and narrative around AI, creativity, and the future of work. This role focuses on distribution and community engagement for an AI video platform.

This role is for a Culture Editor at Synthesia, an AI video platform. The editor will shape the company's social media voice and narrative around AI, creativity, and the future of work, managing presence across various platforms and engaging with the community. The focus is on distribution and storytelling rather than direct AI model development.

The Solutions Consultant role at Synthesia, an AI video platform, focuses on driving technical validation and value realization for prospects and customers. This role bridges Sales, Customer Success, and Product, ensuring customers understand, adopt, and expand their use of Synthesia based on clear business outcomes. Responsibilities include leading discovery, owning solution design and technical validation, making value tangible through demos and workshops, driving first value and early adoption, unlocking expansion opportunities, building repeatability, and operating as a cross-functional leader. The ideal candidate has 2+ years in a customer-facing technical role, strong commercial and consultative skills, and experience in SaaS, AI, or enterprise technology environments.

Solutions Consultant for Synthesia, an AI video platform, focusing on technical validation and value realization for prospects and customers. This role bridges Sales, Customer Success, and Product to ensure customers adopt and expand the platform based on clear business outcomes, driving technical wins and successful initial workflows.

The role is for a Culture Editor at Synthesia, an AI video platform. The editor will shape the company's social media voice and narrative around AI, creativity, and the future of work, managing presence across multiple platforms and engaging with the community. The focus is on distribution and storytelling, not just social media posting.

Experienced DevOps/SRE/Platform Engineer to join the Cloud Infra team, responsible for maintaining and scaling Kubernetes (EKS) clusters, managing AWS/GCP environments, owning CI/CD systems (GitHub Actions), defining Infrastructure as Code (Terraform/Terragrunt), strengthening observability (Datadog), and driving FinOps practices in a fast-moving AI video company. The role focuses on enabling product engineers to build and deploy AI technologies.

Enterprise Account Executive for Synthesia, a leading AI video platform used by over 90% of the Fortune 100. The role involves managing the full sales cycle, landing new logos, expanding existing relationships, and owning pipeline within the Enterprise segment (1,000 - 20,000 employees). Requires strong sales experience, business acumen, and ability to communicate value effectively.

Commercial Data Scientist at Synthesia, an AI video platform company, responsible for building, deploying, and maintaining data science models to improve revenue outcomes and customer experience. Projects include customer health scores, lead intent scoring, churn/expansion predictors, segmentation, and experimentation frameworks. Requires end-to-end model lifecycle management, from problem definition to production deployment and maintenance, with a strong production mindset and collaboration with commercial stakeholders and Data Engineering.

Staff Software Engineer focused on core enterprise platform backend systems for an AI video platform. Responsibilities include building and operating scalable, reliable, and secure backend services, translating business and regulatory requirements into technical solutions, and ensuring system health and compliance through observability and monitoring. The role emphasizes ownership of complex projects, cross-functional collaboration, and long-term platform direction.

This role is for a Knowledge & Enablement Specialist at Synthesia, an AI video platform. The primary focus is on creating, publishing, and maintaining customer-facing content and learning experiences within the company's Academy. The role involves translating product workflows and feature changes into clear, engaging content across various formats, improving learner flow, ensuring content quality, and iterating based on feedback. The specialist will partner with cross-functional teams and use AI tools to enhance their work, becoming a power user of the Synthesia platform.

Sales Development Representative for an AI video platform company. Responsibilities include driving growth through inbound and prospecting activities, generating leads, educating leads, developing understanding of lead generation processes, creating email sequences, making cold calls, and conducting follow-up calls. Requires a bachelor's degree, strong communication and interpersonal skills, and the ability to thrive in a fast-paced environment. Bonus points for experience with sales automation tools and CRM.

The role is for a Senior Knowledge & Enablement Specialist to build and maintain the Synthesia Academy, a hub for customer learning on Synthesia's AI video platform. Responsibilities include leading execution for Academy areas, contributing to learning design, improving learner journeys, running iteration loops based on feedback, and collaborating with various teams. The role emphasizes strong execution, operational judgment, and evidence-led iteration to create high-quality learning experiences.

Product Manager for Synthesia, an AI video platform, focusing on the Editor, Player, and public APIs. The role involves defining product strategy, roadmap, and collaborating with engineering to enhance video creation and playback experiences for enterprise and developer adoption.

Product Marketing Manager responsible for owning the release marketing process for an AI video platform. This role involves building repeatable launch processes, managing the product roadmap, and ensuring GTM teams have the necessary information and assets. The role emphasizes systems thinking, automation, and leveraging AI tools for efficiency.

Synthesia is seeking a Manager, Solutions Consulting to lead pilot projects and onboarding for their AI video platform. This role involves designing and overseeing pilots to demonstrate value, managing customer onboarding, and collaborating with internal teams to ensure client success and drive adoption. The ideal candidate will have a strong background in SaaS services management, project management, and strategic client engagement.

Engineering Manager for the Growth team at Synthesia, an AI video platform. The role focuses on leading delivery of complex engineering projects to drive user acquisition, activation, and revenue growth through experimentation and conversion optimization. This is a management role focused on team leadership, scaling, and delivering business outcomes within a fast-paced, outcome-driven environment.

Product Designer (Staff/Principal) for Synthesia, a leading AI video platform for business. The role focuses on the core creation and editing experience, aiming to redefine video creation by making it powerful yet simple. Responsibilities include leading design for editor workflows, interaction patterns, creation quality, and collaboration features within an evolving AI-driven authoring space. The role requires strong interaction and UI design craft, systems thinking, and the ability to turn ambiguous problem spaces into clear direction.

Product Designer (Staff/Principal-level) for Synthesia, the world's leading AI video platform for business. The role focuses on the core creation and editing experience, aiming to redefine video creation by making it accessible and powerful. Responsibilities include leading design for surfaces where customers script, build, iterate, collaborate on, and publish videos, setting design vision, influencing roadmaps, and raising the craft bar. The ideal candidate has experience designing complex, high-usage product surfaces, strong interaction and UI design skills, systems thinking, and comfort operating in ambiguity.

Product Designer, Growth (Staff/Principal-level) for Synthesia, a leading AI video platform. Focuses on user activation and retention by redesigning onboarding, first-time editor experiences, and early product exploration. Works on complex, zero-to-one challenges in AI-native workflows, partnering with PMs and Engineers to influence product direction and move core growth metrics.

This role is a Technical Support Specialist for Synthesia, an AI video platform. The specialist will investigate and troubleshoot complex technical issues, apply fixes, escalate to engineering, and collaborate with product and engineering teams. The role requires strong troubleshooting skills, experience with SaaS platforms, REST APIs, and monitoring tools like Datadog.

Regional Director of Sales, Mid Market for Synthesia, an AI video platform used by over 90% of the Fortune 100. The role involves leading and scaling a Mid-Market sales team, driving new logo acquisition, and building a land-and-expand motion. Responsibilities include building and leading a US-based team, establishing pipeline generation excellence, creating a performance culture, and partnering cross-functionally. Requires proven leadership experience in Mid-Market SaaS sales, experience in outbound-led organizations, and a background in reputable sales environments.

This is a Sales Development Representative role at Synthesia, an AI video platform company. The role focuses on driving growth through inbound and outbound sales activities, educating leads, and setting up meetings for the Account Executive team. It requires fluency in French and English, B2B outbound experience, and a history of quota attainment. The company is a well-funded, fast-growing startup in the AI video space.

Senior Data Engineer for an AI video platform, responsible for designing and maintaining scalable data pipelines, optimizing data models, and ensuring data quality and governance, with a focus on bridging experimental data science workflows to production and handling AI-specific data governance.

Field Marketing Manager for an AI video platform, responsible for demand generation and pipeline growth in the DACH region. This role requires B2B field marketing experience, strong analytical and project management skills, and the ability to partner closely with sales and customer success teams.

This role provides first-line technical support to enterprise customers for Synthesia's AI video platform, investigating and resolving issues, and escalating complex cases. It requires strong troubleshooting, communication, and analytical skills, with preferred experience in SaaS platforms and ticketing systems.

Software Engineer role focused on accessibility for Synthesia's AI video platform. The role involves owning the accessibility roadmap, shipping technical fixes, educating teams, running user testing, and designing AI-assisted tooling for audits and remediation. Requires significant frontend expertise and experience driving accessibility for large web applications.

Customer Success Manager for an AI video platform, focusing on building relationships, educating clients, driving value, and ensuring retention and growth of enterprise clients. Requires customer-facing experience in SaaS, managing a book of business, and light video editing using the platform.

Synthesia is seeking a Strategic Customer Success Manager for their European market, focusing on Spanish accounts. This role involves building client relationships, educating them on AI video content creation, collaborating with sales, and ensuring customer success and retention for their AI video platform. The ideal candidate has B2B SaaS customer-facing experience, manages a book of business, and is fluent in Spanish and English.

Strategic Account Executive for Synthesia, a leading AI video platform used by over 90% of the Fortune 100. The role focuses on managing the full sales cycle for large enterprise accounts, landing new logos, and expanding existing relationships. Responsibilities include pipeline management, account planning, and using sales methodologies like MEDDPICC. Requires proven experience in enterprise sales, strong business acumen, and executive presence.

Principal Software Engineer for Synthesia, a leading AI video platform. The role focuses on backend systems, inter-service testing, overall stability, and steering backend direction. It involves end-to-end ownership of projects spanning quarters, working across the stack from React client to Python backend, and leading cross-team initiatives. The company is well-funded and values strong engineering culture and commercial success.

Software Engineer (Front End Leaning, Tech Lead level) for Synthesia, a leading AI video platform for business. The role involves end-to-end development on a React client and Python backend, owning projects, collaborating with product managers, and evaluating feature impact. Requires 7+ years of software engineering experience, with at least 3 in senior/lead roles, and experience in high-performing, scaled engineering teams. Experience with enterprise-grade SaaS products delivering AI-powered video generation is relevant. The company is well-funded and focuses on AI safety and ethics.

Software Engineer (Backend Leaning, Tech Lead Level) for Synthesia, a leading AI video platform for business. The role involves end-to-end development of their client application (React) and monolithic backend (Python), with project ownership, iterative delivery, and close collaboration with product managers. Responsibilities include evaluating own work using data pipelines, considering long-term engineering capabilities, and contributing to an enterprise-grade SaaS product in the AI-powered video generation space. Requires at least 7 years of software engineering experience, with at least 3 in a senior/lead capacity, and experience in high-performing, scaled engineering teams. Experience with backend development is essential, with occasional FE help acceptable. Familiarity with building enterprise SaaS products, billing systems, experimentation platforms, video delivery systems, and online editors is relevant. Strong alignment with commercial success is expected. Previous leadership experience is a plus.

The Senior Manager of Post-Sales Enablement owns the strategy, execution, and continuous improvement of enablement programs for Customer Success, Support, and Services teams at Synthesia, an AI video platform company. This role focuses on ensuring customer-facing teams have the skills, processes, and tools to accelerate time-to-value, drive adoption, improve retention, and deliver consistent, high-quality customer experiences. The role involves cross-functional alignment, strategy development, program execution, field engagement, process optimization, and leveraging AI/automation to improve efficiency. It requires experience in post-sales enablement, customer success methodologies, training, and process optimization, with the ability to influence senior leaders and scale programs.

Solutions Consultant for Synthesia, an AI video platform, focusing on technical validation and value realization for prospects and customers. The role drives the technical win in deals, shapes use cases, and ensures customers achieve successful workflows leading to adoption and expansion. Responsibilities include discovery, solution design, technical validation, making value tangible, driving first value and onboarding, unlocking expansion, building repeatability, and operating cross-functionally.