Wix

This role is for a Strategic Partnership Manager focused on the Japan market, managing Wix's largest strategic channel partner as a customer. Responsibilities include fostering relationships, understanding customer environments, interpreting requirements into solutions, managing QBRs/ABRs, and ensuring project delivery. Requires 10+ years in account management/customer success, SaaS experience, deep understanding of user journeys and GTM strategies, and strong Japanese and English communication skills.

Wix is a SaaS web development platform that has evolved to include a wide range of e-commerce features, business solutions, advanced SEO, marketing tools, and industry-leading AI technology. This role is for a Strategic Partnership Manager for the Japanese market, responsible for managing key channel accounts and building strong relationships with major partners. The role involves understanding customer technical and business environments, proposing solutions, and ensuring project success. While AI technology is mentioned as a feature of the platform, the core responsibilities of this role are account management, customer success, and strategic partnerships, not direct AI/ML development or implementation.

Wix is seeking a Strategic Partnership Manager for the Japan Market to manage and foster relationships with their largest strategic channel partner. The role involves understanding customer needs, interpreting requirements into product capabilities, and ensuring successful project delivery. The ideal candidate will have extensive experience in account management or customer success within the SaaS industry, with strong communication and presentation skills in Japanese and English.

Wix is seeking a Customer Care Expert fluent in Japanese and business-level English to provide technical solutions to users via email, chat, and phone. The role involves analyzing website behavior and content, proposing solutions, building positive user relationships, and collaborating with other departments. The ideal candidate has customer service experience, critical thinking skills, and a tech-savvy mindset.

Wix is seeking a Customer Care Expert fluent in Japanese to provide technical solutions and support to their Japanese-speaking users via email, chat, and phone. The role involves analyzing user behavior, maintaining customer relations, and collaborating with other departments to address user needs. A high level of English proficiency is also required for training and internal communication.

Pre-sales Engineer for the Japanese market at Wix, responsible for technically supporting enterprise clients and partners. This role involves providing technical solutions and consultations tailored to client needs, collaborating with internal teams to ensure smooth implementation of Wix solutions, and driving business partner problem-solving. Key responsibilities include training, demonstrations, identifying business challenges, defining technical requirements, advocating for platform improvements, and assisting with post-sales product advice. Requires 3+ years of SaaS onboarding, training, or consulting experience, strong communication skills, and advanced JavaScript/React knowledge.

Wix is seeking a Pre-sales Engineer for the Japan market to drive the success of enterprise clients and partners by providing tailored technical solutions and consultations. The role involves training, product demos, identifying and solving business challenges, collaborating with development and product teams, and working with APIs and web technologies. The candidate should have experience in onboarding, training, or consulting in the SaaS space, with strong collaboration and problem-solving skills, and proficiency in JavaScript and React. Experience with web analytics, security practices, and partner companies is also valued.