Airbnb
Consumer · Travel marketplace
- HQ
- San Francisco, US
- Founded
- 2008
- Size
- 7,000+
- Funding
- Public (ABNB)
- Website
- airbnb.com
- Blog
- medium.com
Products
Airbnb currently has 38 active AI-related job listings. The majority of these roles, 61%, are focused on agents. The top hiring function is Engineering, with 33 positions. Frequent tech tags include agent_orchestration, llm_observability, and rag, suggesting a focus on building and managing AI agent systems. Over the last 30 days, Airbnb has posted 11 new AI roles, representing a 38% increase compared to the prior 30-day period.
Currently tracking 24 active AI roles, up 31% versus the prior 4 weeks. Primary focus: Agent · Engineering. Salary range $117k–$310k (avg $226k).
Consumer · Travel marketplace
Airbnb currently has 42 active AI-related roles in our index. The most common open titles are: (Contract) Senior Data Scientist, Platform Inference - MarTech DS Measurement, AI Engineer, Community Support Engineering, Android Software Engineer, Quality Platform, Engineering Manager, Core Entities & Trip Intelligence, Engineering Manager, Quality Platform. Most positions are in Engineering and Product.
Airbnb's active AI hiring is concentrated in: agents (62%), application (12%), data (12%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Airbnb is hiring AI talent in: United States (25 roles), India (6 roles), Brazil (6 roles), China (5 roles).
Job postings at Airbnb most frequently reference: agent orchestration, llm observability, model serving, evals, fine tuning.
In the past 30 days, Airbnb has posted 12 new AI-related roles.
| Title | Stage | AI score |
|---|---|---|
| Senior Specialist, Premium Support (Japanese speaker) This role is for a Senior Specialist in Premium Support at Airbnb, focusing on providing end-to-end customer service for reservations, particularly in the luxury segment. The role requires strong communication, problem-solving, and customer service expertise, with an emphasis on complex case management, personalized support, and stakeholder engagement. The ideal candidate will have 4+ years of experience in multicultural customer service, preferably in the hospitality industry, and the ability to work autonomously and handle high-stakes situations. | — | 0 |
| Specialist, Premium Support (Japanese speaker) Airbnb is seeking a Specialist, Premium Support (Japanese speaker) to provide exceptional customer service to their community, particularly in the Luxury segment. This role involves end-to-end case management, stakeholder engagement, and contributing to team improvement. The ideal candidate has 3+ years of experience in multicultural customer service, preferably in hospitality or technology platforms, with strong communication and problem-solving skills. | — |
| 0 |
| Safety Specialist This role is a Safety Specialist at Airbnb, focusing on handling complex safety concerns for users, including personal safety threats, domestic violence, child exploitation, and human trafficking. The role requires excellent communication, judgment, and decision-making skills to support survivors and restore their status quo. It involves interacting with customers, managing multiple cases, and collaborating with management and other teams. The ideal candidate has 3+ years of experience in customer service, mediation, emergency services, or Trust & Safety operations, with the ability to work in a high-pressure environment and maintain confidentiality. | — | 0 |
| Staff Software Engineer, Unified Data Store Staff Software Engineer for Airbnb's Unified Data Store (UDS) team in Brazil. This role focuses on designing, building, and operating a modern distributed infrastructure service that serves as Airbnb's global system-of-record for critical data like user profiles, listings, reservations, and financial transactions. The engineer will define technical strategy, architect for scale, drive engineering excellence, empower developers, and collaborate globally. Requires deep expertise in large-scale distributed systems, technical leadership, and a platform mindset. Interest in emerging technologies like Applied AI for data management and observability is a plus. | — | 0 |
| Security Engineer, Threat Detection & Response Security Engineer focused on threat detection and response, automating security detection, investigating incidents, and building capabilities to support the incident lifecycle. The role involves hunting for threats, building automation and detection models, and partnering with cross-functional teams to improve overall security. | — | 0 |
| Senior Growth Marketing Manager, Mexico Senior Growth Marketing Manager for Airbnb in Mexico, focusing on driving business performance through data-driven marketing strategies. The role involves analyzing performance data, identifying growth opportunities in the Mexican and LATAM markets, developing localized strategies, and collaborating with global and regional teams across marketing, engineering, product, and data science. | — | 0 |
| Staff Engineer, Guest Displays & Platforms Staff Engineer for Airbnb's Guest Displays & Platforms team, focusing on the main product details page and pricing/availability across the booking flow. The role involves leading development, establishing technical vision, and mentoring engineers. A key aspect is pioneering the use of AI in building and in guest-facing features. | — | 0 |
| Senior Web Automation Engineer, Quality Platform Senior Web Automation Engineer on the Quality Platform team at Airbnb. This role focuses on building and maintaining test automation coverage for features and releases, leveraging AI tools to accelerate Quality Engineering. Responsibilities include developing test tools, writing product code, participating in design reviews, and integrating automated tests into CI/CD pipelines. The role requires strong experience in software testing, automation methodologies, web automation frameworks, and CI/CD integration. | — | 0 |
| Programs & Business Operations Lead, EMEA This role is for a Programs & Business Operations Lead in EMEA for Airbnb's Homes Supply team. The primary focus is on strategic planning, operational excellence, cross-functional collaboration, and data-driven insights to grow Airbnb's supply base and support hosts. The role requires strong analytical skills, project management, and experience in a fast-paced global environment. | — | 0 |
| Programs & Business Operations Lead, EMEA This role is a Business Operations Lead for Airbnb's Homes Supply team in EMEA. The responsibilities include strategic planning, operational excellence, cross-functional collaboration, and insights generation. The role requires strong analytical skills, experience in business operations or strategy, and familiarity with data visualization tools. While AI knowledge is mentioned, it is not the core craft of the role. | — | 0 |
| Supply Acquisition Lead, EMEA Airbnb is seeking a Supply Acquisition Lead for EMEA to design, deploy, and optimize host acquisition strategies across EMEA markets. This role involves leading a team of acquisition specialists, coordinating cross-functional efforts, and driving ambitious growth targets for new active listings on the platform. The ideal candidate will have extensive experience in acquisition, business development, or growth roles, with strong leadership, analytical, and strategic thinking skills. | — | 0 |
| Programs & Business Operations Lead, EMEA This role is for a Programs & Business Operations Lead for Airbnb's Homes Supply team in EMEA. The responsibilities include strategic planning, operational excellence, cross-functional collaboration, and insights & storytelling. The candidate should have 10+ years of experience in business operations, strategy, or consulting, with strong analytical skills and proficiency in SQL, Excel, and data visualization tools. AI knowledge is mentioned as a requirement. | — | 0 |
| Safety Specialist This role is a Safety Specialist at Airbnb, focusing on handling complex safety concerns for the community, including personal safety threats, domestic violence, child exploitation, and human trafficking. The specialist will interact with customers, resolve issues, and escalate cases as needed, requiring strong communication, judgment, and decision-making skills in a fast-paced, high-pressure environment. The role involves operational excellence, communication, analytical, and interpersonal competencies, with a requirement for 4+ years of experience in customer service, mediation, or Trust & Safety operations. | — | 0 |
| Engineering Manager, Checkout (Booking & Pricing) Engineering Manager for Airbnb's Checkout team, responsible for online APIs and user experience across all platforms, focusing on seamless booking, fast, trustworthy, and conversion-optimized transactions. Collaborates with Product Marketing, Design, and Data Science, and leads a team of 10-14 engineers. | — | 0 |
| Senior Software Engineer, Viaduct Backend GraphQL Senior Software Engineer role focused on Airbnb's Viaduct platform, a unified data access layer using GraphQL. The role involves developing and evolving the platform to improve developer experience, performance, and autonomy, with contributions to both internal use and an open-source project. It requires experience in operating critical backend services and working with infrastructure and product teams. | — | 0 |
| Software Engineer, Storage Software Engineer role focused on building and operating a managed platform for exporting data from Airbnb's online databases for asynchronous processing. This includes near real-time access to change logs (CDC) and periodic snapshots. The role involves hands-on coding, design, testing, and collaboration with internal product teams and leadership to deliver on multi-month projects and improve operational standards. | — | 0 |
| Senior Software Engineer, Insurance Platform Senior Software Engineer on the Insurance Platform team at Airbnb. This role involves technical leadership, building distributed systems, and implementing cutting-edge technologies, including LLMs, to launch and expand insurance products globally. The focus is on platform development, scalability, and cross-functional collaboration. | — | 0 |
| Senior Corporate and Policy Communications Manager (12 Month FTC) This role is for a Senior Corporate and Policy Communications Manager at Airbnb, focusing on the French market. It involves developing and executing communication strategies, managing media relations, handling press inquiries, and creating written materials. The position requires extensive experience in corporate and policy communications, a deep understanding of the French media landscape, and fluency in English and French. It is a 12-month fixed-term contract based in Paris. | — | 0 |
| Senior Regulatory Operations Manager Senior Regulatory Operations Manager at Airbnb responsible for scaling regulatory compliance strategies and programs for jurisdictions facing new home sharing rules. This role involves leading program development and execution, managing cross-functional stakeholders, analyzing strategic opportunities for risk reduction, and driving successful execution with measurable impact. It requires strong analytical, organizational, and communication skills, with experience in operations, management consulting, or project management in dynamic environments. | — | 0 |
| Head of Government Relations & Policy Campaigns, Italy Head of Government Relations & Policy Campaigns for Airbnb in Italy, responsible for developing and executing policy engagement plans, leading a local team, and representing Airbnb to political and regulatory stakeholders. | — | 0 |
| Community Support Forecasting and Demand Planning Analyst This role focuses on demand forecasting and long-term planning for a global contact center operations team, using statistical modeling and machine learning techniques to optimize resources, costs, and productivity. It involves advanced analytics, data pipeline development, and stakeholder communication to drive data-driven workforce decisions. | — | 0 |
| Head of Fundraising, Airbnb.org Head of Fundraising for Airbnb.org, responsible for developing and implementing a new fundraising operation, cultivating high-value donors, and leading a small team. The role involves strategic program development, donor cultivation and solicitation, prospect strategy implementation, campaign planning, event management, institutional fundraising, and CRM management. | — | 0 |
| Programs and Business Operations Lead This role is a Programs and Business Operations Lead at Airbnb, focusing on driving company growth and expansion efforts. The individual will work closely with cross-functional leaders to scale community growth and optimization programs, own the conception and execution of cross-functional initiatives, analyze trends, and present insights to leadership. The role requires strong analytical, project management, and communication skills, with a preference for experience in data modeling and business analytics. Familiarity with AI tools is considered an asset. | — | 0 |
| Workshop Operations Manager This role is for a Workshop Operations Manager at Airbnb, focusing on planning, scheduling, and coordinating key discovery and decision-making forums to support the Executive CEO Workshop schedule. The role involves designing and sustaining processes, tools, and automations for the company's Workshop Operating System, which connects product roadmap teams to senior leaders. It requires strong operational, stakeholder management, and systems thinking skills, with an emphasis on influencing without direct authority and managing complex scheduling and prioritization in a fast-paced environment. | — | 0 |
| Senior Accountant, Consolidations Senior Accountant, Consolidations role at Airbnb, focusing on intercompany accounting, global financial results consolidation, and month-end close activities. Requires CPA, 4+ years of accounting experience, and advanced Excel/workflow automation skills. Experience with large-scale ERPs and SQL is preferred. | — | 0 |
| Principal, Financial Reporting Principal, Financial Reporting role at Airbnb, focusing on external financial reporting, SEC filings (10-Q, 10-K), and ensuring accuracy and compliance with US GAAP. The role involves cross-functional collaboration, process improvement using financial reporting systems like Workiva, and managing XBRL tagging. Requires strong expertise in SEC reporting, US GAAP, SOX 404, and public accounting background. | — | 0 |
| Principal Software Engineer, Performance Principal Software Engineer, Performance at Airbnb. This role focuses on defining and driving the company's long-term performance strategy across product, infrastructure, and business objectives. Responsibilities include leading the architecture and development of performance profiling and instrumentation infrastructure, partnering with infrastructure teams (including AI Infra) for optimal fleet utilization, connecting performance outcomes to business objectives, and evaluating emerging hardware/software. The role also involves mentoring engineers and influencing organizational performance thinking. | — | 0 |
| Senior Programs & Business Operations Lead, Airbnb Services This role is for a Senior Programs & Business Operations Lead at Airbnb, focusing on the global expansion and scaling of new service categories within the travel-adjacent market. The position requires strong strategic planning, program execution, cross-functional leadership, and analytical skills, including SQL proficiency, to drive business growth and operational efficiency. | — | 0 |
| Growth Marketing Lead, Korea Growth Marketing Lead for Airbnb Korea, responsible for shaping and executing growth strategies by analyzing performance data, identifying market opportunities, and collaborating with global and regional teams. Requires deep understanding of the Korean digital landscape and local platforms like Naver and Kakao. | — | 0 |
| Process & Tools Scalability Specialist This role focuses on improving the global process for fraud and safety agents' day-to-day workflows by driving data-driven decision-making, supporting system design changes, and acting as a Subject Matter Expert on technical tools and processes. The candidate will lead business requirements, identify inefficiencies, manage cross-functional projects, and champion continuous improvement using Lean and Agile methodologies. | — | 0 |
| Software Engineer, Guest & Host, Foundation Software Engineer role at Airbnb focused on building and improving the foundation of the product, including engineering efficiency, consistency, and quality. The role involves working on projects spanning foundation, traffic, and data, and collaborating with various teams to build services, APIs, and data pipelines for web and mobile applications. Experience with large-scale web applications, data structures, and problem-solving is required. | — | 0 |
| Senior Growth Marketing Manager, EMEA Senior Growth Marketing Manager for Airbnb in EMEA, focusing on Spain and Italy. This role involves analyzing performance data, identifying growth opportunities, developing localized marketing strategies, and collaborating with cross-functional teams (marketing, engineering, data science, product) to drive business performance. Requires strong understanding of Italian and Spanish markets and experience with major European marketing platforms. | — | 0 |
| Senior iOS Engineer, Global Markets Senior iOS Engineer focused on building and adapting Airbnb's guest and host experience for global markets, with a strong emphasis on locale-aware UI, market-specific features, and performance optimization. The role involves full-stack product development, technical leadership, mentoring, and collaboration with cross-functional teams. | — | 0 |
| Programs & Business Operations Lead, Airbnb Services This role focuses on analyzing supply and demand for Airbnb's Services business, defining metrics, creating benchmarks, conducting experiments, and synthesizing insights for strategic decision-making. It involves advanced data analysis, operational planning, stakeholder engagement, and driving collaboration across diverse teams. | — | 0 |
| Senior Public Policy Manager, Iberia Senior Public Policy Manager for Iberia at Airbnb, focusing on Spain and Portugal. This role involves managing government affairs, public policy strategy, and engagement with politicians, regulators, and stakeholders to advocate for fair home-sharing rules. Responsibilities include developing political strategies, building partnerships, representing Airbnb in meetings, advising on policy matters, and monitoring legislation. | — | 0 |
| Associate Legal Counsel, Korea Associate Legal Counsel for Korea at Airbnb, providing legal advice on regulatory matters, consumer protection, competition, marketing, employment, privacy, dispute resolution, and law enforcement. Requires Korean qualification, native Korean and business-level English, and 2-5 years of post-qualification experience. A tech-forward mindset with a willingness to leverage AI tools for legal productivity is a plus. | — | 0 |
| Associate Legal Counsel, Japan Associate Legal Counsel for Japan at Airbnb, providing legal advice on regulatory matters, consumer protection, competition, marketing, employment, privacy, dispute resolution, and law enforcement. Requires Japanese bar qualification and native Japanese and business-level English. Experience in an MNC/startup is a plus. The role involves collaborating with various business functions and leveraging AI tools to enhance legal productivity. | — | 0 |
| Senior Software Engineer, Reputation Senior Software Engineer to work on Airbnb's Reputation team, focusing on building and scaling systems for reviews, superhost programs, and standards enforcement. The role involves designing, architecting, and launching solutions for review data collection, storage, and providing insights to users, with a focus on modularizing systems and creating a company-wide review platform. | — | 0 |
| Regulatory Operations Lead This role focuses on leading regulatory operations and compliance programs within Airbnb's Cities team. It involves developing and executing strategies, managing a team, partnering with cross-functional teams (including technical partners), and analyzing data to ensure compliance with evolving legal requirements and mitigate risks. The role requires strong leadership, program management, and stakeholder influencing skills in a complex regulatory environment. | — | 0 |
| Market Manager, Services (12 Month Fixed-Term Contract) This role is for a Market Manager at Airbnb, focusing on building and scaling a diverse base of service hosts to meet guest needs. The manager will act as a strategic partner and trusted advisor to hosts, providing tailored insights and implementing strategies to help them thrive on the platform. Responsibilities include optimizing pricing, enhancing services, understanding the platform, and sharing feedback with internal teams. The role also involves collaborating on educational efforts through webinars and email campaigns. | — | 0 |
| Market Manager, Korea Market Manager for Airbnb in Korea, responsible for supply health and growth in key markets by managing professional host accounts and acquiring high-quality inventory. This role involves developing acquisition strategies, managing partner relationships, analyzing data for strategic opportunities, and representing Airbnb externally. | — | 0 |
| Product Manager, EMEA Product Manager for Airbnb in the EMEA region, focusing on understanding user needs, translating them into product features and marketing strategies, and driving product innovation and execution across cross-functional teams. This role involves market expertise, roadmap prioritization, and navigating regulatory requirements. | — | 0 |
| Senior AirCover Specialist This role focuses on providing excellent community support for Airbnb hosts and guests by resolving complex claims related to property, liability, and brand risk. The specialist will investigate cases, collaborate with stakeholders, and ensure fair and timely resolutions based on internal policies. The role also involves project work, acting as a subject matter expert for new internal products, and mentoring new hires. | — | 0 |
| Market Lead, Experiences Market Lead for Airbnb Experiences in London, responsible for supply health, quality, and growth by managing professional host accounts. This role involves building market presence, collaborating with cross-functional teams, and driving market success through account management, quality audits, and strategic opportunity identification. The role emphasizes leveraging AI for efficiency and quality in delivery, analyzing data for sales growth, and working at both strategic and tactical levels. | — | 0 |
| Recruteur (contrat de 6 mois) This is a recruiting role focused on full-cycle talent acquisition for various teams within Airbnb, emphasizing building diverse talent pools and providing an exceptional candidate experience. The role involves sourcing, screening, interviewing, and extending offers, as well as collaborating with HR partners and hiring managers. | — | 0 |
| Staff Software Engineer, Global Markets (Backend) Staff Software Engineer (Backend) to lead the technical strategy and drive innovative initiatives for Airbnb’s international guest experiences. This role will set a technical vision and drive execution of solutions that are highly available, secure, efficient, and designed to scale across many markets with the needs of the international business. The engineer will work across product, engineering, data scientists, designer and cross-functional partners to solve technical challenges and deliver high-quality products for Airbnb. | — | 0 |
| Senior Software Engineer, Global Markets (Backend) Senior Software Engineer for Airbnb's Global Markets team, focusing on backend development to drive international growth by building scalable product capabilities and improving pricing/promotions to increase conversion and customer value. Responsibilities include partnering with Product, Design, and Data Science, writing production code, owning delivery, and collaborating across global teams. | — | 0 |
| Senior Software Engineer, Reliability Experience Senior Software Engineer focused on building internal UX for reliability engineering, monitoring, and debugging systems. The role involves developing infrastructure and products to help engineers understand production issues and triage outages. | — | 0 |
| Senior Manager, Supply Tech Senior Manager, Supply Tech at Airbnb to lead a distributed team driving strategic initiatives across business verticals. The role involves reimagining the GTM technology ecosystem to enhance productivity for sales, account management, and operations teams, ensuring intelligent technology supports host-facing teams. It requires balancing talent development with solving complex business problems at scale, owning unified program roadmaps, and partnering cross-functionally to deliver innovative technology and process solutions. | — | 0 |
| Senior Market Manager This role is for a Senior Market Manager at Airbnb, focusing on the retention, growth, and optimization of host entrepreneurs in the Mexican Caribbean region. Responsibilities include building host relationships, optimizing listings and pricing, acquiring high-quality inventory, developing acquisition strategies, managing strategic partnerships, and working cross-functionally with internal teams. The role requires strong sales, account management, and data interpretation skills, with experience in the tech/travel industry being a plus. | — | 0 |