Booking
Hospitality · Travel booking
Booking currently has 14 active AI-related job listings. The majority of these roles, 50%, are focused on agents, with application and data roles each representing 14%. Engineering is the dominant function, with 12 roles posted. The company is hiring for roles that frequently mention model serving, agent orchestration, and inference infrastructure. In the last 30 days, Booking has posted 11 new AI roles.
Currently tracking 14 active AI roles, with 252 new openings in the last 4 weeks. Primary focus: Agent · Engineering.
Hospitality · Travel booking
Booking currently has 11 active AI-related roles in our index. The most common open titles are: Data Engineer II - Content Intelligence, Data Engineer II - GenAI, Machine Learning Engineer II - Benefits & Pricing Track, Machine Learning Manager - Recommendations & Smart Positioning, Machine Learning Scientist II - Content Intelligence. Most positions are in Engineering and Research.
Booking's active AI hiring is concentrated in: agents (36%), data (27%), application (18%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Booking is hiring AI talent in: Netherlands (6 roles), Israel (4 roles), United Kingdom (1 role).
Job postings at Booking most frequently mention: Machine Learning, Python, Market & Technology Trend Analysis, TensorFlow, Supervised Fine-Tuning (SFT).
In the past 30 days, Booking has posted 5 new AI-related roles. That is a -58% change versus the prior 30 days (12 → 5).
| Title | Stage | AI score |
|---|---|---|
| Senior Machine Learning Scientist Senior Machine Learning Scientist role focused on researching, designing, and developing core AI capabilities for an agentic platform at Booking.com. The role involves creating advanced agent strategies, context management, memory systems, and multi-agent patterns, enabling other teams to build and deploy AI agents without deep AI expertise. Emphasis on translating state-of-the-art techniques into production-grade, scalable capabilities. | Agent | 9 |
| Machine Learning Manager - GenAI Foundation Models Manager for a team building and deploying foundation and fine-tuned LLMs for travel-related applications like chatbots, text generation, summarization, and Q&A. Focuses on research, development, and engineering aspects of LLMs, including scalable deployment with minimal latency. | Pretrain |
| 9 |
| Machine Learning Scientist II - Content Intelligence Machine Learning Scientist II at Booking.com focused on the Content Intelligence team. The role involves building, training, and deploying content models (Computer Vision, NLP, Generative AI) and in-house LLMs for applications like moderation, translation, AI trip planner chatbot, and content generation. Responsibilities include exploring state-of-the-art techniques, training innovative ML models, engineering reusable frameworks, conducting data analysis, and collaborating with ML engineers and product teams for production deployment. | Post-trainAgent | 8 |
| Senior Machine Learning Scientist I Senior Machine Learning Scientist role focused on designing, developing, and deploying agentic, ML-powered solutions for customer-facing applications within Booking.com's GenAI Applications team. Responsibilities include building agentic systems, developing evaluation strategies, and collaborating with cross-functional teams to drive business impact. | Agent | 8 |
| Senior Solutions Architect - Data & AI Senior Solutions Architect for Data & AI within the Marketplace business unit, responsible for defining and evolving the architectural north star, partnering with leaders on strategy, and leading the enterprise architecture for Generative AI deployment. The role requires deep technical expertise in large-scale data platforms, end-to-end ML systems, modern AI systems including agentic frameworks, vector databases, and LLM evaluation, as well as cloud-native architectures and regulatory compliance. | AgentServe | 7 |
| Data Engineer II - Content Intelligence Data Engineer II role focused on building and optimizing data pipelines to support Generative AI foundation models and supervised fine-tuning. The role involves working with large textual and image datasets, ensuring data quality for ML models, and collaborating with data scientists and engineers to deliver production-level ML solutions. | DataPost-train | 7 |
| Senior Machine Learning Scientist I - Performance Marketing Senior Machine Learning Scientist role focused on optimizing large-scale ML systems for online bidding in performance marketing. The role involves end-to-end research-to-production cycles, from POCs to A/B tests, to drive measurable impact in online auctions. Responsibilities include developing ML systems quality improvement programs, identifying opportunities for process improvement, building proof-of-concepts, writing production-ready code, and contributing to the ML community through training and mentoring. | Ship | 7 |
| AI Backend Software Engineer II - AI Application Platform Software Engineer on the AI Application Platform team, responsible for designing and building the core platform that enables product teams to rapidly develop and deploy AI-powered experiences. This involves tackling complex performance and scaling challenges, shaping AI infrastructure, and collaborating with ML engineers, data engineers, and data scientists to bring intelligent systems into production at scale. The role requires building and maintaining scalable backend services for real-time AI/ML inference, model deployment, and data pipelines, with end-to-end ownership of system reliability and operational excellence. | AgentServe | 7 |
| Senior Product Manager - Recommendations Applications (RecApp) Senior Product Manager for Recommendations Applications (RecApp) team at Booking.com. This role focuses on building and scaling recommendation products and capabilities across various Booking.com verticals. The position requires defining strategy, roadmap, and success criteria, working closely with engineers, ML scientists, and data scientists, and driving experimentation. The ideal candidate has extensive experience in ML-powered products, particularly in recommendations or related fields, with a strong background in data science, analytics, and experimentation. The role involves managing complex systems, collaborating across teams, and communicating effectively with stakeholders. | ShipAgent | 7 |
| Senior AI Engineer Senior AI Engineer to design and implement a next-generation People Assistant, a conversational AI platform for HR systems, focusing on orchestrating multiple AI agents for seamless employee interaction and transaction completion. | Agent | 7 |
| Machine Learning Manager - Recommendations & Smart Positioning Machine Learning Manager for Recommendations & Smart Positioning team at Booking.com. The role involves leading a team of ML scientists to develop and deploy ML solutions for product ordering, recommendations, search optimization, and filters across the platform, managing billions of requests daily. Responsibilities include team building, roadmap definition, technical decision-making, and ensuring the delivery of innovative ML models and AI solutions within production constraints, impacting a large customer base. | ShipPost-train | 7 |
| Machine Learning Engineering Manager - Ranking and Recommendations track Machine Learning Engineering Manager for the Ranking and Recommendations track at Booking.com. This role leads a team focused on foundational ML & Data layers for personalization systems, including search ranking and recommendations. Responsibilities include developing scalable ML infrastructure and pipelines, enabling ML scientists to productionize RecSys solutions, managing ML engineers and data engineers, and collaborating with stakeholders to translate business requirements into ML solutions. The role requires experience in leading ML engineering teams, deploying end-to-end ML models, and working with cloud frameworks and big data technologies. | AgentServe | 7 |
| Data Analyst II - Intent Insights, Marketplace The Data Analyst II will partner with Marketplace product teams to provide insights for orchestrating the Connected Trip, empowering travelers through AI-native customer experiences. This role involves collaborating with UX, AI/ML, Data Engineering, and Data Scientists to develop novel travel planning solutions, build reporting and measurement frameworks, and generate data insights. The analyst will own the design and delivery of data analytics solutions, prepare data, translate business problems into data stories, and create visualizations. Experience with Python/R/SQL, data visualization, stakeholder management, and storytelling are required. Experience with AI-native applications is a bonus. | — | 5 |
| Director of Technology - Customer Service Director of Technology for Customer Service at Booking.com, responsible for the technology vision, product build, and integration teams powering the Customer Service department. This role will lead the technology strategy for the Customer Service platform, including enterprise architecture, third-party integrations, API ecosystem, bespoke agent tools, and managing development staff. Key areas include AI for agent support (co-pilot, summarization) and AI for customer support (voice and chat bots). Requires extensive leadership experience, stakeholder management, and a proven track record in designing and building high-quality services, particularly for customer service organizations. | Ship | 5 |
| Risk and Compliance - IC - E This role partners with platform owners and development teams to design and maintain IT security and compliance controls, focusing on cloud and devops environments. It involves executing technical risk assessments, maintaining a risk inventory, and driving automation initiatives, including leveraging AI for compliance bottlenecks. The role also requires reporting on risk insights and supporting audit readiness. | — | 5 |
| Finance Intern (Amsterdam) Internship role focused on finance operations, with opportunities to explore and apply AI tools for process improvements, automation, and strategic research within financial planning, accounting, and order-to-cash functions. The role involves assisting with daily operations, supporting financial reporting, conducting ad-hoc analysis, and contributing to transformation projects, including the development of AI-driven assessments and Gen AI workflows. | — | 5 |
| Technical Product Manager - Data Foundations Technical Product Manager for Lineage Sourcing product within Booking.com's Data Foundations group. This role focuses on setting product vision, GTM strategy, and driving adoption of enterprise-wide lineage tooling for OLTP and OLAP data and AI systems. The product aims to enable managed sourcing of table and column level lineage, powering data & AI product discovery, impact analysis, and enhancing trust and governance across the enterprise data landscape. The role requires balancing needs of data & AI practitioners and compliance/control/legal functions, with a deep understanding of large-scale distributed enterprise data systems. | Data | 5 |
| Graphic Designer, Booking Ads Graphic Designer for Booking Ads responsible for visual identity, strategic storytelling, and AI tool integration to create scalable assets for commercial stakeholders. Collaborates with UX, Video, PMM, and Commercial teams. | — | 5 |
| Senior Business Operations Associate - Fintech The Senior Business Operations Associate - Portfolio Management role at Booking.com focuses on designing, driving, and improving portfolio governance, planning rhythms, and tooling for a FinTech sub-department. This role involves orchestrating key processes like Quarterly and Annual Planning, Quarterly Business Reviews, and demand intake, ensuring alignment with strategic priorities. The associate will also shape and champion the use of tools like Jira and Confluence, define and build portfolio insights and dashboards, and experiment with AI-powered tools to automate reporting and streamline activities. Strong stakeholder management, analytical thinking, and experience in fast-paced, technology-driven organizations are required. | — | 5 |
| Risk and Compliance Officer, Central Tech This role partners with risk owners in the Data & Machine Learning Platform domain and development teams to identify risks, drive risk responses, and support the design of internal controls. It focuses on ensuring regulatory compliance (SOX, NIST, DMA, DSA, EU Act Act, NIS2), architecting guardrails for secure onboarding, and driving automation initiatives for compliance bottlenecks. The role requires experience with scripting languages like Python and GRC tools, and a strong understanding of technology risk domains including AI/GenAI. | — | 5 |
| Senior Threat Intelligence Analyst Senior Threat Intelligence Analyst responsible for maturing the threat intelligence offering, conducting proactive research on cyber attacks, performing daily operational tasks, leading intelligence requirement gathering, producing tailored threat intelligence reporting, and collaborating with vendors and internal teams. The role involves leveraging AI and LLMs for intelligence use cases and requires experience in scripting/engineering for automation. | — | 5 |
| Global Learning Team Leader This role leads a team responsible for the operating backbone of the Learning & Development function within Booking.com's Customer Service division. The team manages learning operations, skills strategy, analytics, content governance, and learning technology systems, including GenAI platforms. The leader will partner with stakeholders to ensure learning drives business performance and customer outcomes. | — | 1 |
| Senior Data Scientist - Marketplace Senior Data Scientist role at Booking.com focused on Marketplace, specifically Loyalty & Incentives Insights or Trip Management & Order Insights. The role involves driving strategy, designing experiments, building prototypes, and informing business decisions through data analysis and modeling. It requires collaboration with ML, Product, and Data Engineering teams, and a focus on producing high-quality, reproducible code. The role also involves stakeholder management, mentoring, and contributing to the data science community. | — | 1 |
| Engineering Manager - ServiceNow Platform Engineering Manager for the ServiceNow Platform at Booking.com, responsible for people leadership, platform health, and delivery outcomes. The role involves leading engineering teams to build, operate, and evolve the enterprise ServiceNow platform, ensuring stability, performance, and automation. Key focus areas include platform observability, automation for toil reduction, CMDB stewardship, integration reliability, and cross-platform collaboration. The role will also involve partnering with Product and ServiceNow to adopt AI-augmented operations for use cases like case triage and developer productivity, aligning with company AI targets and governance. | — | 1 |
| Senior Security Architect Senior Security Architect at Booking.com to lead the security architecture domain within Tech Standards, translating enterprise architecture direction into practical principles and guidance for engineering teams. The role focuses on enabling engineers to build secure systems without slowing delivery, shaping security non-functional requirements, and embedding security into the SDLC. | — | 0 |
| Senior Business Operations Manager - CBO Office Senior Business Operations Manager role focused on bridging strategy and execution within Booking.com's CBO Office. Responsibilities include leading operational planning, designing the Rhythm of Business, providing data-driven insights, leading cross-functional initiatives, and driving process improvements to ensure the organization operates efficiently and scales effectively. The role requires extensive experience in strategy, business operations, and strategic program management. | — | 0 |
| Director of Architecture - Tech Standards Director of Architecture responsible for leading enterprise architecture, defining architectural standards and Tech Guiding Principles, and guiding the adoption of AI in software development lifecycles. The role focuses on reducing cognitive load for engineers, enabling faster delivery, and improving quality through sensible defaults and shared foundations. | — | 0 |
| Cash Manager Booking Holdings is seeking an experienced Cash Manager for its Treasury team in Amsterdam. The role involves executing and improving global cash management operations, including daily transactions, forecasting, reporting, cash centralization, and repatriation. Responsibilities also include supporting treasury transformation initiatives, process redesign, system implementations, and user acceptance testing. The ideal candidate will have 3-4 years of corporate treasury experience, strong analytical and interpersonal skills, and the ability to work in a fast-paced environment. | — | 0 |
| Data & AI Governance Architect The Data & AI Governance Architect role focuses on establishing and implementing policies, standards, and processes for governing data and AI across Booking.com. This involves co-creating architecture solutions, ensuring scalability, security, compliance, and alignment with enterprise strategies. The role requires deep technical knowledge in data storage, governance, and consumption, as well as the ability to advise stakeholders and manage technical debt. | — | 0 |
| Test Engineer, FinTech - Payments Test Engineer for Booking.com's FinTech Payments department, focusing on ensuring software quality through automation, CI/CD, and testing frameworks. The role involves embedding testing in the development process, supporting CI/CD efforts, contributing to tech strategy, and mentoring others on quality practices. | — | 0 |
| Operational Excellence Lead, Jira & Planning Enablement The Operational Excellence Lead will improve how Booking.com plans, prioritizes, governs, and executes work through Jira and related planning processes. This role drives sustainable operational excellence by designing scalable ways of working, simplifying processes, improving process health, and enabling teams to use Jira as a reliable operating model. The role partners with business, product, technology, and operational stakeholders to identify friction, map processes, define standards, and implement measurable improvements using data and continuous improvement methods. | — | 0 |
| Financial Analyst - Workforce Management This role is for a Financial Analyst focused on Workforce Management within the FP&A team at Booking.com. The analyst will support end-to-end workforce management, provide insights on staff costs, manage headcount forecasting, and contribute to planning cycles. Key responsibilities include managing monthly closes for staff costs, maintaining workforce models, performing variance analysis, developing reports, and supporting strategic business cases. The role also involves driving process improvement and digital enablement for workforce management tools. | — | 0 |
| FP&A Digital Capability Enablement Lead Lead the strategy, prioritization, adoption, and delivery of digital reporting products and analytics capabilities for FP&A, bridging finance, reporting, data, and technology. This role involves business translation, product thinking, change leadership, and people leadership, partnering with various teams to translate business needs into scalable solutions and ensure their adoption and value realization. | — | 0 |
| Senior Accountant Senior GL Accountant role focused on FinTech projects, involving design, implementation, and testing of new business initiatives related to funds flow, accounting reporting, and process requirements. Responsibilities include collaborating with stakeholders, onboarding PSPs, driving process improvements, and completing the monthly closing process. Requires 3-5 years of accounting experience, knowledge of US GAAP/IFRS, and strong IT skills in financial systems. | — | 0 |
| Data Analytics Engineer II The Data Analytics Engineer II role at Booking.com focuses on building and maintaining data platforms, warehousing, and pipelines. The role involves modernizing data infrastructure, ensuring data quality, security, and governance, and enabling data-driven decisions across various business units. It is primarily an engineering role focused on data infrastructure and processing, not directly on AI/ML model development. | — | 0 |
| Administrative Business Partner Administrative Business Partner role supporting leadership in FP&A at Booking.com. Responsibilities include calendar management, travel planning, event organization, and contributing to operational improvements. Requires strong organizational, communication, and problem-solving skills, with at least 3 years of relevant experience. | — | 0 |
| Trust & Safety Analyst This role focuses on investigating trust and safety incidents, analyzing data to understand root causes and recommend mitigating measures, and identifying opportunities to improve operational workflows and processes. It involves collaboration with various stakeholders and leading projects related to innovation and process improvement within the security department. | — | 0 |
| Full Stack Software Engineer II - Payments Tech, Fintech Full Stack Software Engineer II role in Fintech, focusing on building and owning software applications end-to-end, managing technical incidents, providing architectural guidance, and driving continuous improvement. Requires proficiency in software development, system ownership, design, and critical thinking. | — | 0 |
| Head of Tech Delivery and Assurance Head of Tech Delivery and Assurance for People Tech at Booking.com, responsible for end-to-end delivery of the portfolio, governance, financial controls, and stakeholder engagement. This role manages the portfolio execution, ensuring initiatives are delivered on time and within scope, and maintains risk and audit readiness. | — | 0 |
| Senior Analyst - Corporate Financial Planning & Analysis Senior Analyst for Corporate Financial Planning & Analysis at Booking.com, responsible for managing forecasting and budgeting cycles, maintaining the FP&A calendar, overseeing projects, producing financial reports, and improving financial processes. Requires strong analytical skills, attention to detail, and experience in financial planning and analysis, preferably in a large, publicly traded company. | — | 0 |
| Director Commercial Operations Director of Commercial Operations at Booking.com responsible for leading a large cross-functional organization focused on the performance and operational excellence of partner-facing teams globally. The role involves modernizing the operations ecosystem, including a multi-year transition to Salesforce, and ensuring global colleagues have the tools and processes to drive partner relationships through AI acceleration. Key domains include the LPS operating model, partner inbound experience, and global operations. | — | 0 |
| IT Risk & Control Officer This role is an IT Risk & Control Officer responsible for supporting FP&A and OTC processes, designing and maintaining internal controls, assessing risks for new initiatives, and ensuring compliance with SOx, Security, GDPR, and business continuity requirements. The role involves performing IT risk assessments, guiding stakeholders on compliance, and enabling continuous improvement of the controls framework. Experience with AI, Cybersecurity, and Cloud is advantageous. | — | 0 |
| Solution Architect Marketing Solution Architect for Marketing at Booking.com, focusing on owning and evolving the marketing technology architecture, data structures, and workflows. The role involves strategic planning, technical leadership, stakeholder management, and ensuring compliance with regulations and data protection standards. Requires strong software development, system design, and leadership skills, with a business mindset to align architecture with business strategy. Experience with cloud technologies is a plus. | — | 0 |
| Junior Financial Analyst Junior Financial Analyst role at Booking.com, focusing on financial reporting, analysis, and forecasting for the Flights vertical. Requires SQL and Excel skills, with Python/Spark as a plus. The role involves building dashboards, maintaining data workflows, and collaborating with business and tech teams to drive financial decision-making. | — | 0 |
| Partner Ecosystem Technology Lead The Partner Ecosystem Technology Lead at Booking.com will own the delivery of provider-facing Salesforce capabilities within Connectivity Partnerships, translating commercial requirements into platform solutions. This role involves product ownership and platform specialization, focusing on building and scaling a self-service Partner Ecosystem. | — | 0 |
| Treasury Risk Specialist Treasury Risk Specialist responsible for financial analysis and operational processes related to credit, counterparty, liquidity, and other treasury risks. The role involves identifying, quantifying, managing, and reporting on these risks for Booking Holdings BV. It requires strong analytical skills, experience with advanced analytics, and the ability to drive operational efficiencies through process design and implementation, leveraging new technologies. The candidate will also perform risk assessments for new products and third-party relationships, maintain risk databases, monitor credit limits, and manage various credit risk models. | — | 0 |
| Senior Platform Engineer I - PayCloud Team Senior Platform Engineer role focused on migrating Booking.com's Payments platform to AWS using Cell Based Architecture principles. The role involves building and maintaining internal platforms with a product mindset, focusing on self-service tools for developers, cloud-native development best practices, and driving system improvements. | — | 0 |
| Senior Technical Specialist SAP HR S4HANA Senior Technical Specialist for SAP HR S4HANA focusing on configuration, implementation, and support of HR modules including Personnel Administration, Time Management, and Payroll. The role involves researching, designing, documenting, and maintaining functionality, ensuring scalable and secure configurations, and fixing issues. It also requires monitoring new features, identifying improvements, and collaborating with various stakeholders like Financial Systems, IT Services, and Security Teams. The specialist will participate in SAP S4HANA development, coordinate support packages and releases, perform impact assessments, and ensure end-to-end solution ownership. Responsibilities include unit testing, regression testing, UAT support, root cause analysis for incidents, ensuring system stability, and managing compliance activities like SOx ITGC and Data Privacy. Coaching and mentoring junior specialists is also part of the role. | — | 0 |
| Program Manager - Flights Growth Operations Program Manager for Flights Growth Operations at Booking.com, focusing on leading cross-functional programs, governance, and operational changes to support strategic partnership ambitions. The role involves defining objectives, managing dependencies, influencing stakeholders, and improving business operations within the Flights department. | — | 0 |
| Engineering Manager Engineering Manager for Booking.com's Messaging & Rewards track, focusing on high-throughput, event-driven messaging and rewards systems. The role involves leading teams to build and operate critical communication platforms, modernize infrastructure, and expand to new channels like social media. Responsibilities include team management, technical guidance, architectural discussions, and ensuring system security, privacy, and compliance. The role requires experience in managing engineering teams, developing large-scale distributed systems, and working with cloud technologies. | — | 0 |