Braze

This role is a Principal I, Strategic AI Sales at Braze, focusing on selling Braze AI solutions to enterprise customers. The role involves collaborating with sales teams, engaging senior customer relationships, identifying high-impact applications of AI, quantifying impact, and participating in Proofs of Value. It also requires training colleagues on AI concepts like reinforcement learning and communicating customer needs to product and marketing teams. The ideal candidate has experience in enterprise sales, consulting, marketing technology, AI, or marketing, with strong business acumen and communication skills.

The Senior Digital Growth Specialist will own and execute the SEO/GEO & CRO/personalization growth roadmap for the company website to drive pipeline and produce the best in class digital experience. This role involves developing and implementing strategies to drive inbound pipeline growth through SEO and GEO/AEO channels, content, and technical optimization. It also includes architecting a comprehensive organic discovery strategy that spans traditional SERPs and emerging AI-driven search engines, and optimizing brand sentiment within LLM systems. The role also focuses on CRO and personalization through A/B testing, analyzing website metrics, and designing conversion flywheels using 1st-party data and intent signals.

This role is for an Engagement Manager II on the AI Expert Services team, focusing on deploying Braze's AI decisioning solutions for marketers. The role involves owning the AI deployment lifecycle, facilitating technical workshops, driving customer engagements, improving deployment processes, and influencing the product roadmap. It requires a blend of technical expertise, project management, and client relationship management.

The Engagement Manager II role is on the AI Expert Services team, focusing on the deployment of OfferFit by Braze's AI decisioning solutions for marketers. This role involves owning the AI deployment lifecycle from use case design to UAT, facilitating technical workshops, managing customer relationships, driving process improvements for AI deployment, and influencing the product roadmap. The ideal candidate has a strong technical background, project management experience, and a customer-centric mindset, with the ability to conceptually contribute to architectural and machine learning design.

The Engagement Manager II role is part of the AI Expert Services team, focusing on the deployment of OfferFit by Braze's AI decisioning solutions for marketers. This role involves leading the entire AI deployment lifecycle, from use case design and technical setup to user acceptance testing, facilitating technical workshops, managing customer relationships, driving process improvements for the AI deployment playbook, and influencing the product roadmap.

The Engagement Manager II role on the AI Expert Services team at Braze focuses on owning the program execution for designing, configuring, and expanding AI use cases (OfferFit by Braze). This involves leading the AI deployment lifecycle, facilitating technical workshops, managing customer relationships, driving process improvement for AI deployment playbooks, and influencing the product roadmap. The role requires a blend of technical expertise, project management, and client management skills to ensure successful deployment of AI decisioning solutions for marketers.

The Engagement Manager II role on the AI Expert Services team at Braze focuses on owning the program execution for designing, configuring, and expanding AI use cases (OfferFit by Braze). This involves leading the AI deployment lifecycle, facilitating technical workshops, managing customer relationships, driving process improvement for AI deployment playbooks, and influencing the product roadmap. The role requires a blend of technical expertise, project management, and client management skills to ensure successful deployment of AI decisioning solutions for marketers.

The Engagement Manager II role on the AI Expert Services team at Braze focuses on owning the program execution for designing, configuring, and expanding AI use cases (OfferFit by Braze). This involves leading the AI deployment lifecycle, facilitating technical workshops, managing customer relationships, driving process improvement for AI deployment playbooks, and influencing the product roadmap. The role requires a blend of technical expertise, project management, and client management skills to ensure successful deployment of AI decisioning solutions for marketers.

The Engagement Manager II role on the AI Expert Services team at Braze focuses on owning the program execution for designing, configuring, and expanding AI use cases (OfferFit by Braze). This involves leading the AI deployment lifecycle, facilitating technical workshops, managing customer relationships, driving process improvement for AI deployment playbooks, and influencing the product roadmap. The role requires a blend of technical expertise, project management, and client management skills to ensure successful deployment of AI decisioning solutions for marketers.

The Engagement Manager II role on the AI Expert Services team at Braze focuses on owning the program execution for designing, configuring, and expanding AI use cases (OfferFit by Braze). This involves leading the AI deployment lifecycle, facilitating technical workshops, managing customer relationships, driving process improvement for AI deployment playbooks, and influencing the product roadmap. The role requires a blend of technical expertise, project management, and client management skills to ensure successful deployment of AI decisioning solutions for marketers.

Manager for Braze's AI Expert Services team, leading client consulting engagements focused on implementing AI solutions to improve business performance and operational efficiency. Responsibilities include facilitating client workshops, driving process improvement for AI deployment playbooks, and managing customer engagements throughout the AI deployment lifecycle.

This role is for a Senior Director of Internal Audit in a public SaaS company. The primary focus is on leading and evolving global Internal Audit functions, balancing operational efficiency with rigorous independence. The role involves developing a multi-year audit plan, directing a comprehensive audit program, scaling a global team, and building a continuous monitoring and AI-enabled testing program. It also includes overseeing SOX assurance, partnering with Legal on AI, Cybersecurity, and Data Privacy initiatives, managing the relationship with the Audit Committee, and optimizing the Workiva platform. Experience with AI governance frameworks and the application of AI agents/automation in audit workflows is desired.

This role is for a Lead Solutions Consultant at Braze, a customer engagement platform. The role involves being a technical storyteller and trusted advisor during the sales process, focusing on how Braze's technology delivers value. It requires domain knowledge in areas like SaaS, Mobile, APIs, and Marketing Automation, and involves mentoring other consultants. The company mentions BrazeAI and AI agents, models, and features as part of its platform.

This role is for a Global Integrated Campaign Manager at Braze, a customer engagement platform company. The role focuses on building and executing integrated marketing initiatives to drive pipeline, working closely with various internal teams. While the company mentions AI capabilities (BrazeAI), this specific role is in marketing and does not involve building or directly using AI/ML models as its core craft.

Senior Manager/Director of Technical Partner Solutions at Braze, responsible for defining the strategic direction and leading the evolution of Braze's technical engagement with Technology (ISV) and Delivery Partners. This role focuses on scaling the ISV function, managing technically complex customer use cases, and building a scalable support framework for partners. The role requires a technical leader to work cross-functionally, understand partner needs, translate them into execution plans, and manage a team of ISV Partner Managers and Partner Technical Advisors. Key responsibilities include defining ISV prioritization, strengthening cross-functional alignment, overseeing program scalability, defining and tracking technical partner KPIs, translating partner needs into roadmap inputs, leading the Technical Partner Solutions function, managing teams, and serving as a senior escalation point for partner-related issues.

This is a Business Development Manager role focused on outbound pipeline growth for the Commercial & Enterprise BDR Team in ANZ. The role involves managing and coaching a team of BDRs, developing strategies for pipeline generation, delivering training, monitoring performance, and collaborating with sales and marketing leaders. It requires strong leadership, communication, and sales experience, with a focus on meeting pipeline generation quotas.

This role is for a Senior Account Executive at Braze, a customer engagement platform company. The role focuses on owning the full sales cycle for new business, acting as a trusted advisor to clients, and working with Marketing, Product, and Technical executives. While the company utilizes AI in its platform (BrazeAI), this role is in sales and does not involve building or directly working with AI models or systems.

This role is for a Senior Account Executive at Braze, a customer engagement platform company. The role focuses on owning the full sales cycle for new business, acting as a trusted advisor to clients, and working with Marketing, Product, and Technical executives. While the company utilizes AI in its platform (BrazeAI), this specific role is in sales and does not involve building or directly working with AI/ML models.

This role is for a Senior Account Executive at Braze, a customer engagement platform company. The role focuses on owning the full sales cycle for new business, acting as a trusted advisor to clients, and working with Marketing, Product, and Technical executives. While the company utilizes AI in its platform, this specific role is in sales and does not involve building or directly working with AI/ML models.

This role is for a Senior Account Executive at Braze, a customer engagement platform company. The role focuses on owning the full sales cycle for new business, acting as a trusted advisor to clients, and working with Marketing, Product, and Technical executives. While the company utilizes AI in its platform, this specific role is in sales and does not involve building or directly working with AI/ML models.

Senior Staff Engineer at Braze, a customer engagement platform. This role focuses on technical leadership within the Channels division, driving architectural direction, improving quality and reliability, and mentoring engineers. The engineer will be hands-on, designing and building foundational systems and frameworks to enable other teams to ship faster and safer. The role involves working across the full stack with technologies like Ruby on Rails, TypeScript, React, MongoDB, and distributed systems. The company emphasizes a collaborative culture and solving complex challenges at scale.

Senior Staff Engineer at Braze, a customer engagement platform. This role focuses on technical leadership within the Channels division, driving architectural direction, improving quality and reliability, and mentoring engineers. The engineer will be hands-on, designing and building foundational systems and frameworks to enable other teams to ship faster and safer. The role involves working across the full stack with technologies like Ruby on Rails, TypeScript, React, MongoDB, and distributed systems. The company emphasizes a collaborative culture and solving complex challenges at scale.

Senior Staff Engineer at Braze, a customer engagement platform. This role focuses on technical leadership within the Channels division, driving architectural direction, improving quality and reliability, and mentoring engineers. The engineer will be hands-on, designing and building foundational systems and frameworks to enable other teams to ship faster and safer. The role involves working across the full stack with technologies like Ruby on Rails, TypeScript, React, MongoDB, and distributed systems. The company emphasizes a collaborative culture and solving complex challenges at scale.

Senior Staff Engineer at Braze, a customer engagement platform. This role focuses on technical leadership within the Channels division, driving architectural direction, improving quality and reliability, and mentoring engineers. The engineer will be hands-on, designing and building foundational systems and frameworks to enable other teams to ship faster and safer. The role involves working across the full stack with technologies like Ruby on Rails, TypeScript, React, MongoDB, and distributed systems. The company emphasizes a collaborative culture and solving complex challenges at scale.

This role focuses on managing vendor contracts, analyzing pricing and cost data for messaging solutions (SMS, MMS, RCS, Email, WhatsApp), and ensuring profitability and competitiveness. It involves negotiation with vendors, supporting pricing input for RFPs, and generating cost/price reporting. While the company mentions AI and the role is expected to leverage AI for synthesizing information and automating tasks, the core responsibilities are not AI/ML development or research.

The Solutions Consultant role at Braze is a technical pre-sales position focused on demonstrating the value of Braze's customer engagement platform, which includes AI capabilities, to prospective customers. This role involves technical storytelling, strategic vision, and acting as a trusted advisor during the sales process, while also mentoring other consultants. The position requires domain knowledge in areas like SaaS, Mobile, APIs, and Marketing Automation.

Customer Success Manager role at Braze, focusing on enterprise clients. Responsibilities include driving renewals, retention, feature adoption, and customer advocacy. Requires strong communication, relationship-building, and domain knowledge in SaaS, Mobile, APIs, or Marketing Automation. This is a 14-month fixed-term contract.

This role is a Customer Success Manager II for the Retail team at Braze. The primary responsibilities include partnering with Account Executives, acting as a trusted advisor to customers, driving feature adoption, customer advocacy, analyzing product usage, and providing ongoing education. The role also involves coordinating with other Braze teams and advocating for customer feedback to product development. The ideal candidate has a proven track record in customer success, excellent communication skills, experience managing complex accounts, and domain knowledge in SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming.

This role is a Customer Success Manager II for the Retail team at Braze. The primary responsibilities include partnering with Account Executives, acting as a trusted advisor to customers, driving feature adoption, customer advocacy, analyzing product usage, and providing ongoing education. The role also involves coordinating with other Braze teams and advocating for customer feedback to product development. The ideal candidate has a proven track record in customer success, excellent communication skills, experience managing complex accounts, and domain knowledge in SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming.

This role is a Customer Success Manager II for the Retail team at Braze. The primary responsibilities include partnering with Account Executives, acting as a trusted advisor to customers, driving feature adoption, customer advocacy, analyzing product usage, and providing ongoing education. The role also involves coordinating with other Braze teams and advocating for customer feedback to product development. The ideal candidate has a proven track record in customer success, excellent communication skills, experience managing complex accounts, and domain knowledge in SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming.

This role is a Customer Success Manager II for the Retail team at Braze. The primary responsibilities include partnering with Account Executives, acting as a trusted advisor to customers, driving feature adoption, customer advocacy, analyzing product usage, and providing ongoing education. The role also involves coordinating with other Braze teams and advocating for customer feedback to product development. The ideal candidate has a proven track record in customer success, excellent communication skills, experience managing complex accounts, and domain knowledge in SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming.

The Delivery Manager will oversee the execution of fixed-length professional services, spearheading the implementations of new and existing Braze clients. This role involves project management, stakeholder collaboration, customer needs assessment, and driving value realization from the Braze platform. The manager will also be involved in customer enablement through training and workshops, and process improvement for implementation services.

Braze is seeking a Delivery Manager to oversee the execution of fixed-length professional services, spearheading the implementations of new and existing Braze clients. This role involves project management, stakeholder collaboration, customer needs assessment, and user enablement to ensure clients achieve rapid time-to-value and optimal ROI from their Braze investment.

Braze is seeking a Delivery Manager to oversee the execution of fixed-length professional services, spearheading the implementations of new and existing Braze clients. This role involves project management, stakeholder collaboration, customer needs assessment, and user enablement to ensure clients achieve rapid time-to-value and optimal ROI from their Braze investment.

Senior Account Manager for SMB customers at Braze, a customer engagement platform company. The role focuses on managing commercial relationships, ensuring customers maximize value from Braze's technology, and achieving upsell and renewal targets. Responsibilities include analyzing product usage, identifying growth opportunities, communicating customer feedback to the product team, and coordinating cross-departmental collaboration. Requires SaaS sales experience in Mobile and/or Marketing Technology, strong communication and presentation skills, and proficiency with CRM tools.

Senior Account Manager for SMB customers at Braze, a customer engagement platform company. The role focuses on managing commercial relationships, ensuring customers maximize value from Braze's technology, and achieving upsell and renewal targets. Responsibilities include analyzing product usage, identifying growth opportunities, communicating customer feedback to the product team, and coordinating cross-departmental collaboration. Requires SaaS sales experience in Mobile and/or Marketing Technology, strong communication and presentation skills, and proficiency with CRM tools.

Senior Account Manager for SMB customers at Braze, a customer engagement platform company. The role focuses on managing commercial relationships, ensuring customers maximize value from Braze's technology, and achieving upsell and renewal targets. Responsibilities include analyzing product usage, identifying growth opportunities, communicating customer feedback to the product team, and coordinating cross-departmental collaboration. Requires SaaS sales experience in Mobile and/or Marketing Technology, strong communication and presentation skills, and proficiency with CRM tools.

Senior Account Manager for SMB customers at Braze, a customer engagement platform company. The role focuses on managing commercial relationships, ensuring customers maximize value from Braze's technology, and achieving upsell and renewal targets. Responsibilities include analyzing product usage, identifying growth opportunities, communicating customer feedback to the product team, and coordinating cross-departmental collaboration. Requires SaaS sales experience in Mobile and/or Marketing Technology, strong communication and presentation skills, and proficiency with CRM tools.

This role focuses on generating reports, designing dashboards, and managing KPIs for sales and marketing performance. It involves analyzing data to identify strengths and areas for enhancement, and developing standardized reports for the Go-to-Market organization. The role requires strong analytical and data visualization skills, with experience in business intelligence tools.

This is a SaaS Emerging Enterprise sales leadership role, managing a team of Emerging Enterprise Account Executives for Braze’s market-leading Customer Journey Orchestration platform. The role focuses on winning new logos and requires experience in building and leading outbound pipeline generation, accelerating deals, and coaching reps. The ideal candidate will have strong business acumen and experience engaging with prospects across various industries and functional roles.

This is a SaaS Emerging Enterprise sales leadership role, managing a team of Emerging Enterprise Account Executives for Braze’s market-leading Customer Journey Orchestration platform. The role focuses on winning new logos and requires experience in building and leading outbound pipeline generation, accelerating deals, and coaching reps. The candidate should have strong business acumen and technical/business understanding to engage with various customer personas.

This role is a Partner Technical Advisor responsible for providing technical implementation guidance, product expertise, and advanced use-case solutioning to Braze's Service Delivery partner ecosystem. The advisor acts as a technical conduit, supporting partners in addressing complex customer use cases and tailoring Braze's product to their needs.

Senior Accountant role at Braze, a customer engagement platform company. Responsibilities include reviewing billing and revenue accuracy, performing month-end reconciliations, assisting with financial audits and SOX compliance, and ensuring accuracy in various systems. Requires 3-5 years of experience, familiarity with ASC 606 and SOX compliance, and experience with CRM/ERP systems like Salesforce, NetSuite, or Zuora is preferred. The company mentions its AI capabilities (BrazeAI) but this role is focused on accounting functions.

Senior Manager/Director of Technical Partner Solutions at Braze, responsible for defining the strategic direction and leading the evolution of Braze's technical engagement with Technology (ISV) and Delivery Partners. This role focuses on scaling the ISV function, managing technically complex customer use cases, and building a scalable support framework. The individual will work cross-functionally to understand partner needs, translate them into execution plans, and manage a team of ISV Partner Managers and Partner Technical Advisors. Key responsibilities include defining ISV prioritization, strengthening cross-functional alignment, overseeing program scalability, defining and tracking technical partner KPIs, and translating partner needs into roadmap inputs. The role also involves leading and developing the Technical Partner Solutions function, managing teams, serving as a senior escalation point, and resolving technical friction. Requires deep technical fluency in APIs, data integration patterns, and data infrastructure tools, along with proven experience in building scalable processes and strategic leadership.

Senior Manager/Director of Technical Partner Solutions to define strategic direction and lead evolution of Braze's technical engagement with Technology (ISV) and Delivery Partners. This leader will scale the ISV function, focusing efforts on high-value technical partnerships and building a scalable support framework for technically complex customer use cases built by Delivery Partners. Requires a technical leader who can work cross-functionally to understand the technical needs of our partner ecosystem, map these needs against Braze's internal strategy, and translate them into measurable execution plans.

Senior Manager/Director of Technical Partner Solutions at Braze, responsible for defining the strategic direction and leading the evolution of Braze's technical engagement with Technology (ISV) and Delivery Partners. This role focuses on scaling the ISV function, managing technically complex customer use cases, and building a scalable support framework. The individual will work cross-functionally to understand partner needs, translate them into execution plans, and manage a team of ISV Partner Managers and Partner Technical Advisors. Key responsibilities include defining ISV prioritization, strengthening cross-functional alignment, overseeing program scalability, defining and tracking technical partner KPIs, and translating partner needs into roadmap inputs. The role also involves leading and developing the Technical Partner Solutions function, managing teams, serving as a senior escalation point, and resolving technical friction. Requires deep technical fluency in APIs, data integration patterns, and data infrastructure tools, along with proven experience in building scalable processes and strategic leadership.

Senior Manager/Director of Technical Partner Solutions to define strategic direction and lead evolution of Braze's technical engagement with Technology (ISV) and Delivery Partners. This leader will scale the ISV function, focusing efforts on high-value technical partnerships and building a scalable support framework for technically complex customer use cases built by Delivery Partners. Requires a technical leader who can work cross-functionally to understand the technical needs of our partner ecosystem, map these needs against Braze's internal strategy, and translate them into measurable execution plans.

This role is for a Technical Support Specialist at Braze, a customer engagement platform. The specialist will act as a product expert, handle customer inquiries, diagnose and fix technical issues, and guide best practices. They will collaborate with various internal teams and contribute to process improvements. The role requires experience supporting technical products, proficiency with case management tools, and familiarity with HTML, CSS, APIs, and/or SQL. Domain knowledge in SaaS, Mobile Technology, APIs, Marketing Automation, or related fields is a plus.