Capital One currently has 293 active AI-related job listings. The majority of these roles are focused on serving infrastructure, accounting for 28% of the total, followed closely by agents at 26% and post-training at 23%. Engineering is the dominant function, with 234 roles, and hiring is primarily concentrated in the United States. Frequent tech tags include model_serving, vector_db, and llm_observability, suggesting a focus on the operational aspects of AI deployment. In the last 30 days, Capital One posted 124 new AI roles, representing a 22% increase compared to the previous 30-day period.
Currently tracking 241 active AI roles, down 18% versus the prior 4 weeks. Primary focus: Serve · Engineering. Salary range $123k–$392k (avg $231k).
Capital One currently has 305 active AI-related roles in our index. The most common open titles are: Senior Lead AI Engineer (AI Foundations, LLM Core and Agentic AI) (9), Lead AI Engineer (AI Foundations, LLM Core and Agentic AI) (8), Applied Researcher I (6), Distinguished Engineer (6), Applied Researcher II (5). Most positions are in Engineering and Research.
Capital One's active AI hiring is concentrated in: serving infrastructure (28%), agents (27%), post-training (23%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Capital One is hiring AI talent in: United States (299 roles), United Kingdom (3 roles), Canada (2 roles), Philippines (1 role).
Job postings at Capital One most frequently reference: model serving, vector db, fine tuning, llm observability, inference infra.
In the past 30 days, Capital One has posted 89 new AI-related roles. That is a -31% change versus the prior 30 days (129 → 89).
| Title | Stage | AI score |
|---|---|---|
| Lead Software Engineer, Full Stack (Risk Tech) Lead Software Engineer, Full Stack (Risk Tech) at Capital One. This role focuses on building and pioneering technology solutions for risk management, including monitoring risks, testing controls, and ensuring compliance with regulations. The position involves leading a team, collaborating with product managers, and delivering cloud-based solutions using various programming languages and AWS services. While the role mentions leveraging interactive AI tooling to accelerate productivity, the core focus is on full-stack software engineering within a regulated fintech environment, not on building AI models or systems. | — | 0 |
| Full Time Branch Ambassador - Brooklyn Area Full-time Branch Ambassador role in Brooklyn, NY, focusing on customer service, financial transactions, fraud mitigation, and adhering to operational policies and federal regulations. Requires strong interpersonal skills, adaptability, and digital savviness to guide customers and promote banking channels. Involves cash handling and resolving customer inquiries. | — |
| 0 |
| Senior Manager, Product Manager, Multi-User/Family Experiences Senior Manager, Product Manager for Multi-User/Family Experiences at Capital One, focusing on leading the end-to-end product lifecycle for collaborative multi-user banking solutions. The role emphasizes human-centered design, business focus, leveraging technology within a modern data ecosystem, integrated problem-solving, and transformational leadership, including managing other product managers. Requires experience in product management and team leadership, with a quantitative degree. | — | 0 |
| Sr. Quality Coordinator, QMO This role coordinates Quality Measurement reviews within the Quality Monitoring department, focusing on improving quality results and operational effectiveness. Responsibilities include managing quality samples, researching quality issues, recommending process improvements, and ensuring adherence to compliance and regulatory standards. | — | 0 |
| Operations Manager (Financial Support) Operations Manager for Financial Support at Capital One, focusing on leading Delivery Leads to achieve KPIs, ensure customer satisfaction, and maintain regulatory compliance within a financial services context. The role involves strategic change, senior leadership, coaching, operational governance, and trend analysis to drive efficiency and continuous improvement. | — | 0 |
| Sr. Operations Representative This role is for a Senior Operations Representative at Capital One, focusing on customer account servicing, functional knowledge of products and policies, and completing required training. Responsibilities include handling customer inquiries via phone, providing credit card usage information, payment verification, and online technical support. | — | 0 |
| Principal Associate, Project Management - Business Cards & Payments This is a Principal Associate, Project Management role within Capital One's Business Cards & Payments organization. The role focuses on leading high-priority initiatives, managing project plans, optimizing delivery roadmaps, and driving solutions to complex problems across cross-functional teams. The ideal candidate will have strong project management, communication, and influencing skills, with experience in dynamic and complex environments. The role is product-focused within the fintech domain and is not directly related to AI/ML development. | — | 0 |
| Senior Lead Software Engineer, Full Stack - Shopping (Remote-Eligible) Senior Lead Software Engineer focused on full-stack development for Capital One Shopping, driving the development of next-generation solutions to help millions of Americans achieve financial empowerment. The role involves hands-on leadership, collaboration with product managers, and utilizing various programming languages and cloud services. | — | 0 |
| Lead Relationship Management - (Remote-Eligible) This role focuses on building and maintaining relationships with external and internal stakeholders to drive business growth within the payments industry. It involves identifying new business opportunities, managing risk, problem-solving client inquiries, negotiating contracts, and advising on operational initiatives and new products. The role also requires working with Compliance and Legal teams and providing industry insights into product development. | — | 0 |
| Principal Associate, Front End Design Systems This role is for a Principal Front-end Associate focused on building foundational, reusable components for design systems and tooling. The individual contributor will write clean, scalable code, collaborate with cross-functional teams, uphold quality and consistency through testing and code reviews, champion accessibility, mentor other engineers, and drive adoption of the design system. While the company is exploring AI applications, this specific role is centered on front-end development and design systems, not direct AI/ML model development. | — | 0 |
| Sr. Director, Chief of Staff This role is for a Sr. Director, Chief of Staff at Capital One, a fintech company. The position requires extensive experience in project, process, and program management, along with people management and strategy development. The candidate will lead strategic programs, manage roadmaps, drive organizational processes and change, and partner with engineering and product teams. The role emphasizes critical thinking, complex analysis, executive presentation development, and data storytelling. While the company is in the fintech domain and has AI initiatives, this specific role is focused on strategic operations and leadership, not direct AI/ML development. | — | 0 |
| Principal Associate Software Engineer - International Card Tech - Android This role is for a Principal Associate Software Engineer focused on Android development for Capital One's International Card Tech division. The engineer will spearhead the development of Android features using Jetpack Compose and reactive programming, collaborate with cross-functional teams, mentor junior engineers, and contribute to architectural vision. The role emphasizes building customer-facing features and adhering to engineering best practices within a cloud-native environment. | — | 0 |
| Senior Manager, Risk Management Senior Manager, Risk Management role focused on supporting the HR Risk Management Framework within Capital One’s international operations, providing risk and control advisory for HR functions. Ensures HR processes, controls, and risk management activities align with Enterprise Risk Management (ERM) standards, local labor and privacy regulations, and HR operational requirements. Collaborates with HR, Legal, Compliance, and other Risk functions to maintain a strong control environment and enhance HR governance. | — | 0 |
| Café Ambassador- Downtown Detroit This role is for a "Café Ambassador" at Capital One, focusing on customer engagement and guiding them through digital banking services within a community hub environment. It emphasizes building connections, acting as a brand advocate, and problem-solving within regulatory compliance, rather than traditional sales or service roles. The position requires customer service experience and involves hosting events and supporting the community. | — | 0 |
| Risk Associate, Corporate Insurance Team This role is for a Risk Associate on the Corporate Insurance team at Capital One. The primary focus is on managing insurance risk, including overseeing insurance policies, handling financial aspects like payments and budgets, administering claims, and managing policy renewals. The role also involves team operations and organization, such as document management and quality assurance processes. It requires strong communication, analytical skills, and a willingness to learn about insurance and risk management. Experience in corporate insurance, finance, or project management is preferred. | — | 0 |
| Principal Risk Associate, Operational Risk Management Control Testing This role focuses on operational risk management and control testing within a financial institution. The primary responsibilities include performing testing of operational controls, documenting results, drafting reports, and providing effective challenge to business partners. It involves data analysis for trending and problem identification, and identifying emerging risks. The role requires experience in audit or risk management and familiarity with regulatory requirements. | — | 0 |
| Full Time Branch Ambassador - Mandeville This role is for a Full Time Branch Ambassador at Capital One in Mandeville, LA. The primary responsibilities include customer service, performing financial transactions, monitoring fraud mitigation, adhering to operational policies and procedures, and resolving customer inquiries. The role requires a friendly and engaging demeanor, awareness of compliance and federal regulations, and the ability to educate customers on banking channels, products, and services. Basic qualifications include a High School Diploma and at least 1 year of retail, sales, or customer service experience, plus 6 months of cash handling experience. Preferred qualifications include an Associate's degree and 2+ years of retail, sales, or banking experience. The salary range is $43,680 - $43,680. | — | 0 |
| Principal Auditor - Cyber, Risk and Analysis Technology Audit (Hybrid) This role is for a Principal Auditor focused on Cyber, Risk, and Analysis Technology Audit within Capital One's Audit function. The primary responsibilities involve executing audits of critical technology functions, performing risk assessments, verifying control effectiveness, and analyzing technology and cybersecurity risks, including cloud-based implementations. The role requires experience in information systems auditing, risk management, cybersecurity, and cloud controls, with an emphasis on data analysis and potentially test scripting. While the company uses AI, this role is focused on auditing the technology and risk aspects, not on building or directly working with AI models. | — | 0 |
| Sr. Lead Software Engineer, Full Stack This role is for a Sr. Lead Software Engineer, Full Stack at Capital One, focusing on building and pioneering technology solutions within a collaborative environment. The engineer will lead diverse technology projects, mentor developers, and collaborate with product managers to deliver robust cloud-based solutions. While the role involves leveraging interactive AI tooling for productivity, its core function is full-stack software engineering within the fintech domain, with a focus on regulatory needs and financial empowerment. | — | 0 |
| Lead Software Engineer, Full Stack Lead Full Stack Software Engineer role at Capital One, focusing on building and pioneering technology solutions for complex business problems in a collaborative and iterative environment. The role involves leading technology projects, mentoring developers, and delivering robust cloud-based solutions using various programming languages and AWS services. Experience with interactive AI tooling is preferred. | — | 0 |
| Sr Lead Software Engineer, Full Stack - Shopping (Remote-Eligible) Lead Full Stack Engineer for Capital One Shopping, focusing on building cloud-based solutions to drive customer experiences and meet regulatory needs. The role involves leading a team, collaborating with product managers, and utilizing various programming languages and cloud services. | — | 0 |
| Manager, Associate Experience This role focuses on driving strategy and execution of initiatives to build and strengthen culture, diversity, inclusion, and belonging within a tech hub. It involves shaping the associate experience through programs, events, communication, and community building, as well as leading enablement efforts and managing strategic priorities. The role partners across teams to design and deliver a cohesive associate experience and oversees community investment initiatives. | — | 0 |
| Senior Lead Software Engineer Senior Lead Software Engineer role at Capital One, focusing on leading technology projects and development teams to build cloud-based solutions for financial empowerment, with a strong emphasis on regulatory needs and utilizing a variety of programming languages and cloud services. Experience leveraging interactive AI tooling is preferred. | — | 0 |
| Lead Software Engineer Lead Software Engineer role at Capital One focused on building and pioneering technology solutions in a fast-paced, collaborative environment. The role involves leading a team on diverse technology projects, sharing technical knowledge, and collaborating with product managers to deliver cloud-based solutions for financial empowerment. Experience with various programming languages, databases, container orchestration, and AWS services is required. | — | 0 |
| Senior Operations Coordinator - Richmond, VA or Plano, TX - Work from home This role is for a Senior Operations Coordinator on the Cardmember Servicing team, handling inbound customer service requests via phone and email. The coordinator will use multiple system interfaces to research, diagnose, and resolve client needs, fulfilling financial and non-financial requests. The role involves data input, problem-solving, and limited participation in project-based tasks, requiring attention to detail and communication skills. It is a remote position with specific technology and home office requirements. | — | 0 |
| Sr. Coordinator, Support Operations This role provides technical support for internal end-users, troubleshooting laptop and mobile device issues, managing tickets, and assisting with agent onboarding. It requires strong communication and problem-solving skills. | — | 0 |
| Director, Consumer Center of Excellence This role is for a Director within Capital One's Consumer Center of Excellence, focusing on enhancing the Compliance Management Program (CMP) within the Compliance Fair and Responsible Banking (FRB) team. The candidate will lead initiatives, collaborate with stakeholders, leverage data and analytics, and provide strategic guidance in a complex, regulated financial services environment. Key responsibilities include designing and delivering program enhancements, managing risk-focused project plans, and influencing partners across the organization. | — | 0 |
| Director, Data Center Operations This role is for a Director of Data Center Operations responsible for overseeing facility management and infrastructure operations at critical facilities, including data centers and processing centers. The role involves managing operations, ensuring compliance with codes and regulations, monitoring critical systems uptime, and optimizing operations for efficiency and sustainability. It requires experience in data center operations, critical systems commissioning, and compliance with OSHA and EPA guidelines. | — | 0 |
| Lead Software Engineer, Full Stack (Java, JavaScript, TypeScript) - Navigator Platform Lead Software Engineer for Capital One's Navigator Platform, focusing on full-stack development (Java, JavaScript, TypeScript) to revolutionize digital car retail and dealer connectivity. The role involves leading technology projects, collaborating with product managers, and delivering robust cloud-based solutions on AWS. Requires experience in distributed microservices, cloud computing, and various programming languages and databases. | — | 0 |
| Senior Manager, Community Investment Portfolio - Grant Operations Senior Manager to lead Grant Operations team, focusing on strategic reporting, process improvements, risk mitigation, compliance, and team leadership for philanthropic grants. | — | 0 |
| Project Manager, Grant Operations - Senior Associate Project Manager role at Capital One, a financial services company, focusing on managing medium to large-scale, cross-departmental projects that have a direct impact on the company's bottom line. Responsibilities include driving projects, managing scope, timelines, and budgets, identifying and mitigating risks, planning and executing project plans, and partnering with stakeholders for strategic and tactical thought partnership. Requires strong project management, communication, collaboration, and problem-solving skills. | — | 0 |
| Director, Data Analysis - US Card Data Lead the adoption of Big Data tools and developing data technologies, overseeing a team of data analysts to ensure collection, standardization, aggregation, analysis, and interpretation of complex data sets. Drive data product development, establish data governance best practices, and provide strategic guidance to senior leadership. Collaborate with cross-functional teams to implement data strategy, champion data tool adoption, and manage projects in an agile fashion. Focus on migrating from on-premise to cloud-based (AWS) implementation and defining incremental roadmaps. | — | 0 |
| Lead Software Engineer (Full Stack) - Intelligent Foundations and Experiences (IFX) Lead Software Engineer for Intelligent Foundations and Experiences (IFX) at Capital One, focusing on full-stack development of cloud-based solutions to meet regulatory needs and drive financial empowerment. The role involves leading a team, mentoring engineers, and collaborating with product managers. | — | 0 |
| Area Sales Manager - Columbus This role is for an Area Sales Manager at Capital One Auto Finance, focusing on building relationships with dealerships, promoting lead-generation products and lending solutions, and driving product adoption through presentations and training. It requires sales experience and relationship-building skills within the financial services or automotive industries. | — | 0 |
| Area Sales Manager - Fort Wayne, Indiana Sales Manager for Capital One Auto Finance, focusing on dealership partnerships, product adoption, and sales growth. This role involves relationship building, consultative sales, and driving business results within the automotive financing sector. | — | 0 |
| Senior Business Analyst, Marketing, Analytics & Product Strategy Senior Business Analyst role focused on marketing, analytics, and product strategy within a financial institution. Responsibilities include identifying business challenges, performing analysis for product and pricing strategies, supporting marketing efforts, and contributing to credit risk improvements. Requires strong analytical, quantitative, and communication skills, with experience in statistical model building and business analysis preferred. | — | 0 |
| Senior Manager, Software Engineering - Full Stack (People Manager) Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company. Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment. | — | 0 |
| Senior Business Manager - Emerging Payments Strategy & Analytics This role is for a Senior Business Manager in Emerging Payments Strategy & Analytics at Capital One. The primary focus is on developing and executing business strategies, leading analytical marketing functions, driving product and pricing strategies, and managing teams of analysts. While the role involves analytics and potentially credit risk modeling, it does not involve building or shipping AI/ML models as its core craft. | — | 0 |
| Lead Software Engineer, Full Stack Lead Full Stack Software Engineer role at Capital One, focusing on building and pioneering technology solutions for complex business problems in a fast-paced, collaborative environment. The role involves leading projects and a team, developing distributed microservices and full stack systems to meet regulatory needs, and collaborating with product managers to deliver cloud-based solutions for financial empowerment. Requires experience with various programming languages, databases, container orchestration, and AWS services. | — | 0 |
| Risk Manager, Endpoint Security This role is for a Risk Manager focused on Endpoint Security within Capital One's Technology & Data Risk Management (TDRM) organization. The individual will provide oversight, credible challenge, and expert advice to manage risks associated with cyber operations, specifically focusing on endpoint security controls, operational effectiveness, and associated processes. This involves technical assessments, risk identification, and reporting to senior management and regulatory agencies. The role requires significant experience in implementing various endpoint security tools and technologies, along with consulting, audit, or risk management experience. Familiarity with cybersecurity frameworks and certifications is preferred. | — | 0 |
| Manager, Process Manager- Dealer Management This role is for a Manager of Process Management at Capital One, focusing on improving business efficiency through process management and data analysis. The role involves leading a team, creating and validating processes, designing metrics, driving process improvements, analyzing data issues, and managing risks within assigned processes. It requires strong analytical, leadership, and communication skills, with experience in people management and process/project management. | — | 0 |
| Principal Associate, Cyber Technical The role supports Cyber Manager in executing C1PH Cyber strategy and programs, managing Cyber risks, and implementing Cybersecurity controls across the organization. Focus on PH regulatory, industry, and threat landscape assessments. Support timely and relevant cyber risk metrics monitoring and reporting. | — | 0 |
| Senior Business Analyst - Digital Strategy This role is for a Senior Business Analyst on the Enterprise Product and Experience (EPX) Strategy team at Capital One. The team shapes product strategy and operations for digital products and experiences across various domains including Data, Marketing Technology, and AI/ML. The analyst will develop strategies, research trends, and pilot new operating models. Responsibilities include business analysis, product modeling, marketing support, credit risk analysis, and execution of strategic initiatives. Requires a background in quantitative fields and experience in analysis, with preferred experience in statistical model building, market research, SQL, business analysis, and consulting. | — | 0 |
| Senior Business Manager - Digital Product Strategy Senior Business Manager for Capital One's Enterprise Consumer Product (ECP) Strategy team, focusing on digital customer experiences, product strategy, and credit risk management. The role involves strategic leadership, business ownership, product development, marketing, and cross-functional partnerships to drive growth and improve customer experience. | — | 0 |
| Sr. Manager, Cyber Risk & Analysis | Retail Bank Premium Products & Experiences This role focuses on managing technology and cyber risk within a financial institution, involving policy definition, risk assessments, remediation tracking, and compliance with regulations. It requires experience in cybersecurity, technology, audit, or risk management, with a strong emphasis on project management and stakeholder communication. The role is not directly involved in building or deploying AI/ML models but operates within a regulated environment where AI might be used or managed. | — | 0 |
| Principal Associate, Internal Communications Lead, Talent Marketing This role is for an Internal Communications Lead focused on Talent Marketing at Capital One. The primary responsibility is to empower recruiters by developing internal messaging, communication strategies, and resources. The role involves customizing narratives, managing communication channels, and influencing recruiting leaders. A key aspect is exploring how AI and digital mediums can enhance information delivery to Talent Acquisition teams. The role also requires measuring the adoption of tools and resources and gathering feedback for continuous improvement. While AI is mentioned as an area to explore for enhancing communication, the core function of the role is internal communications and talent marketing, not direct AI/ML development or research. | — | 0 |
| Senior Manager, Product Manager - In Person Transactions Senior Manager, Product Manager for In-Person Transactions at Capital One, focusing on modernizing the ATM stack and physical touchpoints. The role involves leading a team of product managers to reimagine fleet management, drive large-scale feature builds, and develop software-driven solutions for efficiency and customer experience. | — | 0 |
| Part Time Branch Ambassador Smith Haven Plaza This role is for a Part Time Branch Ambassador at Capital One, focusing on customer service, transaction processing, fraud mitigation, and adhering to operational policies and federal regulations within a banking environment. It requires strong interpersonal skills, adaptability, and a customer-centric approach. The role involves assisting customers with financial needs, educating them on products and services, and ensuring compliance with bank policies. | — | 0 |
| Part Time Branch Ambassador - Southampton This role is for a Part Time Branch Ambassador at Capital One, focusing on customer service, transaction processing, and fraud mitigation within a bank branch. It involves direct customer interaction, explaining financial products, and ensuring compliance with policies and regulations. The role requires strong interpersonal skills, adaptability, and a customer-centric approach. | — | 0 |
| Part Time Branch Ambassador - Brooklyn Area This role is for a Part Time Branch Ambassador at Capital One, focusing on customer service, financial transactions, and promoting banking products and digital channels. It involves customer interaction, problem-solving, and adhering to bank policies and regulations. | — | 0 |