Capital One
Banking · Banking
- HQ
- McLean, US
- Founded
- 1994
- Website
- capitalone.com
Banking · Banking
Currently tracking 241 active AI roles, down 22% versus the prior 4 weeks. Primary focus: Serve · Engineering. Salary range $123k–$392k (avg $231k).
Capital One currently has 293 active AI-related job listings. The majority of these roles are focused on serving infrastructure, accounting for 28% of the total, followed closely by agents at 26% and post-training at 23%. Engineering is the dominant function, with 234 roles, and hiring is primarily concentrated in the United States. Frequent tech tags include model_serving, vector_db, and llm_observability, suggesting a focus on the operational aspects of AI deployment. In the last 30 days, Capital One posted 124 new AI roles, representing a 22% increase compared to the previous 30-day period.
Capital One currently has 305 active AI-related roles in our index. The most common open titles are: Senior Lead AI Engineer (AI Foundations, LLM Core and Agentic AI) (9), Lead AI Engineer (AI Foundations, LLM Core and Agentic AI) (8), Applied Researcher I (6), Distinguished Engineer (6), Applied Researcher II (5). Most positions are in Engineering and Research.
Capital One's active AI hiring is concentrated in: serving infrastructure (28%), agents (27%), post-training (23%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Capital One is hiring AI talent in: United States (299 roles), United Kingdom (3 roles), Canada (2 roles), Philippines (1 role).
Job postings at Capital One most frequently reference: model serving, vector db, fine tuning, llm observability, inference infra.
In the past 30 days, Capital One has posted 96 new AI-related roles. That is a -26% change versus the prior 30 days (130 → 96).
| Title | Stage | AI score |
|---|---|---|
| Manager, Risk Data Product Manager Product Manager role focused on driving data strategy for the Enterprise Risk Organization, aiming to provide authoritative, AI-ready data products through a modernized data solution. Responsibilities include collaborating with partners, applying discovery techniques, breaking down epics, writing acceptance criteria, evaluating technical approaches, and conducting data analysis. | — | 0 |
| TripleTree - Investment Banking Associate Investment Banking Associate role focused on mergers and acquisitions, recapitalizations, and strategic advisory services within the healthcare sector. Responsibilities include financial analysis, modeling, due diligence, client presentations, and transaction execution. | — | 0 |
| Manager, Product Management - Workforce & Intelligent Routing Data Product Manager Product Manager for Workforce & Intelligent Routing platform, focusing on data products that optimize workforce efficiency and customer connections. Requires strategic thinking, cross-functional influence, and technical translation skills. |
| — |
| 0 |
| Manager, Product Management (HR, Risk or Finance) Product Manager role at Capital One focused on HR, Risk, or Finance, requiring experience in Product Management and a quantitative degree. The role emphasizes human-centered, business-focused, technology-driven, integrated problem-solving, and transformational leadership. | — | 0 |
| Sr. Process Specialist This role assists in managing Workforce Management functions like Capacity and Footprint Execution, Schedule and Absence Management, Access Delivery and Governance, and Intraday Management. It involves providing consultation, leading enhancements, and partnering with Operations and Functional teams for strategy and performance. Responsibilities include creating reports, collaborating with stakeholders, managing schedules, ensuring agent readiness, performing real-time monitoring, and acting as an escalation point. The role also involves people development, risk management, process improvement, and organizational collaboration. | — | 0 |
| Senior Manager, Product Management - Autonomous Deployments Product Manager role focused on enabling developers by transforming software release processes through autonomous deployments, intelligent automation (testing, approvals, insights), and feature flags to improve time-to-market and stability. The role emphasizes building tools for internal developer customers. | — | 0 |
| Relationship Manager Relationship Manager Associate role at Capital One Auto Finance focused on cultivating partnerships with dealerships and sales managers, providing customer service, and managing sales territories. Responsibilities include outbound/inbound calls, analyzing territory production, and guiding deals through underwriting and funding. | — | 0 |
| Campaign Manager, Quality Of Customer Experience (QCX) Campaign Manager role focused on quality assurance for customer experience in payment networks, involving managing testing campaigns through vendors, process enhancement, and reporting. This is a product-focused role within fintech, not directly related to AI/ML development. | — | 0 |
| Principal Associate, Risk Manager - Issues & Events Management (Hybrid) This role is a Principal Risk Specialist focused on Issues & Events Management within the Card Risk team at Capital One. The primary responsibilities involve project management for issue and event execution, collaborating with Legal and Compliance, guiding root cause analysis, and coordinating with partner dependencies to mitigate risk and ensure customer recovery. The role requires strong analytical, communication, and problem-solving skills, with experience in risk management, process management, and project management within the financial services industry. | — | 0 |
| Compliance Advisor Manager Manager to support Capital One’s Finance group, focusing on a Compliance Management Program (CMP) for critical Finance areas with unique regulatory risk (e.g., Regulation W and Regulation K). The role involves supporting management and oversight of the CMP, ensuring risk-based application, and leveraging leadership skills to engage business and risk functions. Responsibilities include executing CMP components, serving as a compliance advisor, maintaining subject matter expertise, developing relationships, and escalating risk scenarios. | — | 0 |
| Principal Risk Specialist | Enterprise Payments This role focuses on identifying, assessing, and mitigating risks within Capital One's Enterprise Payments Governance Office. The Principal Risk Specialist will partner with business leaders, operations, product, and technology teams to manage risks associated with payments, ensuring a stable and profitable company and a well-managed customer experience. | — | 0 |
| Senior Manager, Product Management - Enterprise Core Platform Product Manager role focused on an Enterprise Core Platform within Capital One, a fintech company. The role emphasizes human-centered design, business focus, technology integration, problem-solving, and transformational leadership to drive innovative customer experiences. | — | 0 |
| Senior Manager, Product Management-eCBR Product Manager role focused on the Enterprise Credit Bureau Reporting (eCBR) platform at Capital One, aiming to revolutionize credit bureau reporting services by providing transparency, accuracy, and empowering business owners. The role involves delivering core banking services for real-time intelligent customer experiences within the fintech domain. | — | 0 |
| Café Ambassador - West Town Mall This role is for a Café Ambassador at Capital One, focusing on customer engagement, guiding them through digital banking tools, and promoting financial health within a community hub. It emphasizes building connections and advocating for customers while adhering to compliance and regulatory requirements, rather than traditional sales or banking transactions. | — | 0 |
| Director, TPM - Card Tech Director, Technical Program Management (TPM) in Capital One’s Card Tech+ organization, focusing on managing the integration with Discover, including technical testing, scoping, and execution. The role also involves expanding the TPM discipline within the team and growing its reach and influence. | — | 0 |
| Café Ambassador - West Town Mall This role is for a Café Ambassador at Capital One, focused on customer engagement, brand awareness, and promoting financial literacy within a café setting. It involves creating a welcoming environment, assisting customers with tech challenges, discussing financial journeys, and partnering with local organizations for events. The role requires strong communication and customer service skills, with opportunities for learning and growth within the company. | — | 0 |
| Manager, Product Management - Capital One Travel Product Manager role focused on Capital One Travel, a lifestyle platform integrated into the Capital One ecosystem. The role involves owning a significant portion of the travel product roadmap, leading cross-functional teams to build seamless travel experiences, and innovating on features like price prediction, price match guarantees, and rewards integration. | — | 0 |
| Sr. Coordinator, Bank Operations KYC The Consumer Know your Customer (KYC) team is responsible for ensuring that the Retail Bank meets Anti-Money Laundering (AML) rules as dictated by regulations. Associates will have knowledge of AML and KYC programs, regulations, standards and compliance requirements and apply them to new and existing clients. | — | 0 |
| Café Ambassador- Mall of America This role is for a Café Ambassador at Capital One, focusing on customer engagement, brand awareness, and promoting financial literacy within a café setting. It involves interacting with customers, guiding them on financial goals, and partnering with local organizations for events. The role requires strong communication and customer service skills, with opportunities for growth within the company. | — | 0 |
| Agency Asset Manager I This role is responsible for managing a portfolio of multifamily agency loans, focusing on risk monitoring and customer service within the Agency Finance Asset Management team, primarily dealing with Freddie Mac loans. | — | 0 |
| Performance Marketing Manager The Performance Marketing Manager will lead the unpaid search engine optimization (SEO) strategy with a focus on AI search readiness and support channel leads by developing end-to-end marketing strategies for business banking products. This role involves owning analytics, content strategy, and execution for SEO, developing value propositions, reviewing creative assets, and partnering with channel leads to execute integrated campaign strategies. The manager will also develop cross-channel go-to-market plans for new products and features, and analyze competitor strategies. | — | 0 |
| Sr. Associate, Product Management - Internal Enablement Product Manager role focused on internal enablement within Capital One, a financial services company. The role involves collaborating with tech teams, defining features, prioritizing roadmaps, and working in an agile environment to deliver products and customer experiences. It emphasizes human-centered design, business focus, technology understanding, and transformational leadership. | — | 0 |
| Café Ambassador - Boston Metro Area This role is a customer-facing position at a Capital One Cafe, focusing on community engagement, guiding customers through digital banking tools, and promoting financial health. It emphasizes customer experience over traditional sales goals and requires strong communication and problem-solving skills within a regulated environment. | — | 0 |
| Principal Account Executive This role is for a Principal Account Executive who provides operational support for business partners, including project management for onboarding, training on tools, leading operational projects for new product implementations, and resolving escalated customer issues. The role also involves managing relationships with complex partners and managing risk within the financial services/payments industry. | — | 0 |
| Senior Business Manager Senior Business Manager role focused on assessing credit impacts of market risks to the Commercial loan portfolio through forward-looking scenario assessments, leveraging and developing modeling tools, and identifying data gaps. Requires strong communication with stakeholders across sales, underwriting, and credit. | — | 0 |
| Business Director- Card Technology Strategy Business Director role focused on Card Technology Strategy, defining and shaping the strategic agenda for Card Tech. Requires strong foundation in corporate strategy or management consulting, with experience in technology and digital topics. Responsibilities include strategic leadership, product development, execution, and partnership across various departments. Requires quantitative and qualitative analysis, people management, and project management experience. | — | 0 |
| Senior Manager, Strategic Business Development - Capital One Ad Solutions (Remote) Senior Manager, Strategic Business Development for Capital One Ad Solutions, focused on identifying, prospecting, and closing deals with top-tier advertisers to drive mid-market business growth. Responsibilities include managing the full sales lifecycle, building relationships, and collaborating with internal teams. | — | 0 |
| Manager, Risk Management - Operational Risk Challenge & Advisory This role is a Manager, Risk Management focused on Operational Risk Challenge & Advisory within Capital One's fintech domain. The primary responsibility is to provide 2nd line of defense effective challenge and advice to business partners on risk assessment processes, document and communicate findings, and collaborate across various risk and business functions. The role requires experience in risk management, audit, finance, or accounting, with preferred qualifications in advanced degrees, certifications, and data analysis tools. | — | 0 |
| Principal Risk Specialist - Operational Risk Challenge & Advisory This role is a Principal Risk Specialist focused on Operational Risk Challenge & Advisory within Capital One's fintech domain. The primary responsibilities involve providing 2nd line of defense risk management, effective challenge to 1st line business partners on various risk assessment processes, data analysis to identify risks, and collaborating across risk functions. The role requires experience in risk management, audit, finance, or accounting, with preferred qualifications in advanced degrees, certifications, and data analysis tools. | — | 0 |
| Manager, Cyber Product Owner Product Owner for Cryptographic Services within Capital One's cybersecurity domain, focusing on delivering innovative solutions using threat, data, and design thinking. The role involves driving product vision, translating strategy into delivery objectives, and collaborating with cross-functional teams to enhance cyber capabilities, particularly in areas like post-quantum cryptography. | — | 0 |
| Financial Services Sourcing & Supply Chain Specialist - Principal Associate This role is for a Financial Services Sourcing & Supply Chain Specialist - Principal Associate at Capital One in Nottingham. The primary focus is on end-to-end supply chain management, including sourcing, contracting, and supplier relationship management within a regulated financial services environment. The role involves executing procurement activities, developing market knowledge, managing third-party relationships, and ensuring compliance with policies and procedures. | — | 0 |
| Senior Risk Manager Senior Risk Manager role focused on leading projects and teams to develop and implement risk solutions within a financial services company. Involves partnering with executives, identifying and mitigating risks, and collaborating across various departments. | — | 0 |
| Manager, Product Management- Enterprise Credit Bureau Reporting Product Manager for an Enterprise Credit Bureau Reporting platform, focusing on building a new suite of core banking services for real-time intelligent customer experiences. The role involves defining platform vision, API strategy, managing internal customer adoption, and establishing governance. It also includes working with various stakeholders, legal/risk/compliance, and industry innovators to deliver features for a "Credit Bureau Reporting as a Service" offering, with potential for AI integration and data analytics to uncover customer value. | — | 0 |
| Manager, Product Management - US Card Customer Services & Strategy Product Manager role focused on customer service platforms and strategy within Capital One's US Card division. The role involves managing data products, agent servicing tools, document management systems, and communication platforms to improve customer experiences and operational efficiency. It requires a strong understanding of technology, business focus, and leadership skills to drive innovation in a large-scale, data-driven environment. | — | 0 |
| Café Ambassador- Westfield UTC This role is for a Café Ambassador at Capital One, focusing on customer engagement, brand awareness, and promoting financial literacy within a community café setting. It involves customer interaction, event planning, and continuous learning of digital and technical skills. | — | 0 |
| Manager, Product Management - IIN Experience - Acceptance Team Product Manager role focused on building market-leading experiences for external partners using Discover IIN/BIN data for card acceptance. The role involves streamlining data publication and distribution, improving accessibility, and managing client-facing teams. Key responsibilities include owning the product vision and roadmap, translating customer requirements into capabilities, leading agile tech teams, and ensuring platform modernization and integration with Capital One requirements. The role emphasizes human-centered, business-focused, technology-driven, integrated problem-solving, and transformational leadership. | — | 0 |
| Sr. Associate - Product Management (HR, RIsk, or Finance) Product Manager role at Capital One focused on HR, Risk, or Finance domains within the fintech industry. The role involves reimagining the status quo, driving innovative customer experiences through technology, and managing product roadmaps. It emphasizes human-centered design, business focus, technology-driven development, and transformational leadership. Requires collaboration with tech teams, designers, data scientists, and subject-matter experts to build and deliver customer-facing digital products. | — | 0 |
| Senior Manager, Product Management- Payments Tenant Value Senior Manager, Product Management for the Payments Tenant Value team at Capital One. This role will lead a team of product managers responsible for enabling payments as a lever for internal customers' strategies. The role will build out a Tenant Value strategy, drive alignment with partners, and unlock cutting-edge payment capabilities. The team also has an ambitious AI/ML agenda and UI enhancements to explore. | — | 0 |
| Senior Associate, Product Management - Trade Credit Product Manager role focused on driving the evolution of Capital One's Trade Credit platform, balancing modernization with feature delivery. The role involves collaborating with tech teams, defining roadmaps, and working within an agile environment to build customer-facing digital products in the financial services domain. | — | 0 |
| Connectivity Partnerships Director This role is responsible for managing relationships with connectivity partners in the airline industry, maximizing partnership revenue, and developing airline connectivity strategy. It requires account management, sales orientation, and experience in airline distribution or working with connectivity partners like GDS and content aggregators. The role involves developing growth strategies, uncovering opportunities to improve commercial relationships, and interfacing between partners and internal teams to ensure a good traveler experience. | — | 0 |
| Senior Administrative Assistant (Administrative Support Assistant III) - Legal This role is for a Senior Administrative Assistant supporting executives in a tech-savvy environment, focusing on managing schedules, travel, expenses, and communication. It is not directly involved in AI/ML development or research. | — | 0 |
| KippsDeSanto - Investment Banking Analyst Investment Banking Analyst role focused on M&A, private financing, and strategic advisory for middle market companies. Responsibilities include financial analysis, model preparation, due diligence, and client presentations. Requires a Bachelor's degree and at least 1 year of relevant experience. | — | 0 |
| Sr. Manager, Process Management - Partner Testing and Certification This role is for a Sr. Manager of Process Management at Capital One, focusing on leading a team to improve business efficiency and drive results through process management, testing, and certification. The role involves creating and modifying processes, monitoring data trends, educating stakeholders, and collaborating across teams to implement change. While the team's focus is on enhancing partner experience by developing tools for certification and automating evaluations, the core responsibilities are in process management and operational excellence, not direct AI/ML model development or deployment. | — | 0 |
| Director, Design, Customer Resiliency Lead the Customer Resiliency Experience Design team, focusing on creating digital experiences and supporting customer service agents to help customers experiencing financial hardship stabilize their finances. The role involves defining design strategy, overseeing product design, and collaborating with research, product, and tech leadership to deliver human-centered and business-focused solutions. | — | 0 |
| Principal Associate, Third Party Risk Management This role is in Third Party Risk Management (TPRM) within Operational Risk Management (ORM) at Capital One. The Principal Associate will act as a Risk Advisor, providing oversight and challenge to the first line of defense, ensuring adherence to program requirements, and managing third-party risk. Responsibilities include developing relationships, providing risk consulting, documenting results, performing data analysis, identifying and tracking issues, and coordinating remediation activities. The role requires experience in Risk Management, Compliance, Procurement, Contracting, or Audit, and working with internal business clients. | — | 0 |
| Associate, Specialty Underwriter & Portfolio Manager - Energy, Power and Renewables This role is for an Associate, Specialty Underwriter & Portfolio Manager in the Energy, Power and Renewables Group. Responsibilities include underwriting new transactions, managing existing loan portfolios, performing credit risk management, credit analysis, and client relationship management. The role requires expertise in industry trends, market analysis, and financial modeling, with a focus on ensuring a scalable and well-managed business. It involves supporting due diligence, preparing credit approval documents, overseeing closing processes, and managing quarterly portfolio reviews. The position also requires understanding and adhering to bank compliance and regulatory policies. | — | 0 |
| Senior Manager, Product Manager - Retail Bank Product Manager for Capital One's Retail Bank, focusing on developing strategy for using experimentation technology to advance savings growth. The role requires experience in product management and a quantitative degree, with a focus on business outcomes and technology-driven solutions. | — | 0 |
| Sr. Business Manager - Global Payment Network This role is for a Sr. Business Manager in Capital One's Global Payment Network division. The role involves strategic leadership, business ownership, product development, marketing, credit risk management, and execution of business strategies. It requires strong analytical and quantitative skills, people management, and project management experience. The focus is on driving growth, profitability, and competitive success within the payment network, leveraging analytics for insights into transactions, fraud prevention, merchant strategy, and partner performance. While analytics are used, the core craft is not AI/ML model building. | — | 0 |
| Business Manager - Global Payment Network Business Manager role focused on Global Payment Network strategy, product development, marketing, and credit risk management within a financial services company. Involves leading analysts, developing business strategies, and driving improvements through rigorous analysis. | — | 0 |
| Part - Time Café Ambassador - Boston Metro Area This is a part-time Cafe Ambassador role at Capital One in Boston, MA. The role focuses on customer engagement, introducing customers to Capital One's services, creating memorable experiences, and driving brand awareness. Responsibilities include creating an inclusive environment, engaging with customers on their financial journeys, promoting financial literacy, and partnering with local organizations for events. The role requires a high school diploma and at least one year of retail, sales, or customer service experience. Preferred qualifications include an Associate's degree and more customer-facing experience. | — | 0 |