Capital One currently has 293 active AI-related job listings. The majority of these roles are focused on serving infrastructure, accounting for 28% of the total, followed closely by agents at 26% and post-training at 23%. Engineering is the dominant function, with 234 roles, and hiring is primarily concentrated in the United States. Frequent tech tags include model_serving, vector_db, and llm_observability, suggesting a focus on the operational aspects of AI deployment. In the last 30 days, Capital One posted 124 new AI roles, representing a 22% increase compared to the previous 30-day period.
Currently tracking 241 active AI roles, down 22% versus the prior 4 weeks. Primary focus: Serve · Engineering. Salary range $123k–$392k (avg $231k).
Capital One currently has 305 active AI-related roles in our index. The most common open titles are: Senior Lead AI Engineer (AI Foundations, LLM Core and Agentic AI) (9), Lead AI Engineer (AI Foundations, LLM Core and Agentic AI) (8), Applied Researcher I (6), Distinguished Engineer (6), Applied Researcher II (5). Most positions are in Engineering and Research.
Capital One's active AI hiring is concentrated in: serving infrastructure (28%), agents (27%), post-training (23%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Capital One is hiring AI talent in: United States (299 roles), United Kingdom (3 roles), Canada (2 roles), Philippines (1 role).
Job postings at Capital One most frequently reference: model serving, vector db, fine tuning, llm observability, inference infra.
In the past 30 days, Capital One has posted 96 new AI-related roles. That is a -26% change versus the prior 30 days (130 → 96).
| Title | Stage | AI score |
|---|---|---|
| Manager of Process Management Manager of Process Management role focused on leading a team that monitors and analyzes dispute cases, ensuring adherence to rules and procedures, and driving process improvements within a financial services context. | — | 0 |
| Full Time Branch Ambassador - Astoria-Broadway This role is for a Full Time Branch Ambassador at Capital One, focusing on customer service, hospitality, and guiding clients through digital banking tools and financial goals. It involves executing transactions with accuracy, ensuring compliance with regulations, and providing a human-centric banking experience. | — | 0 |
| Part Time Branch Ambassador Western Suffolk Area This is a part-time Branch Ambassador role at Capital One, focusing on customer service, hospitality, and assisting clients with digital banking tools and financial goals. The role involves executing cash transactions accurately, maintaining compliance with regulatory standards, and educating customers on mobile and digital banking. It emphasizes a customer-centric approach over traditional sales quotas. |
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| Part Time Branch Ambassador Central Suffolk Area This is a part-time Branch Ambassador role at Capital One, focusing on customer service, hospitality, and leveraging digital banking tools within a physical branch setting. The role involves executing cash transactions, educating clients on digital services, identifying customer needs, and providing a welcoming environment. It emphasizes customer interaction and adherence to compliance and regulatory standards. | — | 0 |
| Full time Branch Ambassador North Form Area Full-time Branch Ambassador role at Capital One focused on customer service, hospitality, and educating clients on digital banking tools. The role involves executing cash transactions with accuracy, maintaining compliance with regulations, and identifying client needs to offer appropriate banking solutions. It emphasizes a human-centric experience in a community hub setting, blending technology with empathy. | — | 0 |
| Fixed Term Associate - HR Coordinator (Non Agent) Assists in an assigned Human Resource sub-function, primarily Recruitment, by performing end-to-end activities in the selection process, including phone screening, candidate data entry, interviewing, administering assessments, and handling job offers and background checks. Also provides administrative support for special projects and discusses personal development plans. | — | 0 |
| Full Time Branch Ambassador - Market St This role is for a Full Time Branch Ambassador at Capital One in Newark, NJ. The primary responsibilities include executing cash transactions with accuracy, maintaining compliance with regulatory standards, educating clients on digital banking tools, identifying client needs, and providing excellent hospitality. The role emphasizes customer service, tech fluency, attention to detail, and adaptability. It is not an AI-related role. | — | 0 |
| Part Time Branch Ambassador - New Jersey Market Part-time Branch Ambassador role at Capital One focused on customer service, hospitality, and educating clients on digital banking tools. The role involves executing cash transactions with accuracy, maintaining compliance with regulatory standards, and identifying client needs to offer appropriate banking solutions. It emphasizes a customer-centric approach over traditional sales quotas. | — | 0 |
| Full time Branch Ambassador, Western Suffolk Area This role is for a Full-time Branch Ambassador at Capital One, focusing on customer service, relationship building, and assisting clients with digital banking tools and financial goals. Responsibilities include executing cash transactions with accuracy, educating clients on mobile banking, identifying client needs, and providing hospitality. The role requires a customer-centric approach, tech fluency, precision, and adaptability. It emphasizes a mission-driven approach without traditional sales quotas, focusing on customer impact and professional growth. Basic qualifications include a High School Diploma, 1+ year of retail/customer service experience, and 6+ months of cash handling experience. Preferred qualifications include an Associate's degree and G-Suite proficiency. The role also requires adherence to BSA/AML and federal regulatory standards. | — | 0 |
| Manager, Project Management (Hybrid) This role is for a Manager, Project Management within Retail Bank Operations Command Center at Capital One. The individual will lead enterprise-wide or division-wide initiatives that impact bank operations, acting as a strategic partner to build structure, manage milestones, identify risks, and document the project lifecycle. The role also involves mentoring junior project managers and influencing senior leadership. | — | 0 |
| Part Time Branch Ambassador - Flushing - Main This role is for a Part Time Branch Ambassador at Capital One in Flushing, NY. The primary responsibilities include executing cash transactions with accuracy, maintaining compliance with security and regulatory standards, educating clients on digital banking tools, identifying client needs, and providing a high level of hospitality. The role emphasizes customer service, tech fluency, attention to detail, and adaptability. It is not an AI-focused role, but rather a customer-facing position within a financial institution that utilizes digital tools. | — | 0 |
| Product Design Manager, Premium Design Product Design Manager role focused on creating premium customer experiences within the fintech domain. Responsibilities include leading design projects, collaborating with cross-functional teams, and influencing product strategy. Requires expertise in product design, leadership, and human-centered approaches. Experience with design tools and regulated environments is preferred. | — | 0 |
| Full Time Branch Ambassador Brooklyn Area Full-time Branch Ambassador role at Capital One in Brooklyn, NY. Focuses on customer hospitality, relationship building, and educating clients on digital banking tools. Responsibilities include cash transactions, compliance, and providing exceptional customer service. Requires retail/customer service and cash handling experience. | — | 0 |
| Part Time Branch Ambassador Brooklyn Area This is a Part Time Branch Ambassador role at Capital One, focused on providing exceptional customer service in a banking environment. The role involves executing cash transactions, educating clients on digital banking tools, identifying customer needs, and leading hospitality efforts. It emphasizes a hospitality heart, tech fluency, precision, adaptability, and curiosity. The position is not sales-quota driven and offers benefits and professional growth opportunities. It requires a high school diploma, at least 1 year of retail/sales/customer service experience, and 6 months of cash handling experience. Preferred qualifications include an associate's degree and proficiency in G-Suite. | — | 0 |
| Café Ambassador- State Street This role is a customer-facing position within a Capital One Cafe, acting as a brand advocate and guide to digital banking services. It focuses on human connection and community building, rather than traditional sales or transactions. Responsibilities include engaging with guests, simplifying digital tools, hosting events, and problem-solving customer issues within regulatory guidelines. | — | 0 |
| Part Time Branch Ambassador - Baldwin This is a part-time Branch Ambassador role at Capital One, a fintech company. The role focuses on customer service, hospitality, and assisting clients with digital banking tools and financial goals. It involves executing cash transactions, ensuring compliance with regulations (BSA/AML), and educating customers on mobile banking. The role emphasizes customer interaction, problem-solving, and adaptability in a fast-paced environment. It is not directly related to AI/ML development or research. | — | 0 |
| Part Time Branch Ambassador - Plainview Manetto Hill Rd. This role is for a Part Time Branch Ambassador at Capital One, a fintech company. The primary responsibilities involve customer service, transaction processing, and educating clients on digital banking tools. The role emphasizes hospitality, accuracy, and adaptability in a fast-paced environment. While the company uses digital innovation and tools, the core function of this role is not AI/ML development. | — | 0 |
| Area Sales Manager - South Charlotte (NC) Sales Manager for Capital One Auto Finance, focusing on partnering with dealerships to drive adoption of lead-generation products and lending solutions. Responsibilities include building relationships, product presentation, dealer training, and performance monitoring. | — | 0 |
| Manager, Product Management - Card Core Team Product Management role focused on transforming the servicing ecosystem for the Card business with a focus on smart innovations in automation and scale. This role involves defining strategy, solving complex challenges, and ensuring seamless integration across critical systems. | — | 0 |
| Part Time Branch Ambassador Bronx Area This is a part-time Branch Ambassador role in a banking environment, focusing on customer service, hospitality, and assisting clients with digital banking tools and financial goals. The role involves executing cash transactions accurately, adhering to compliance and regulatory standards, and educating clients on mobile banking and other digital services. It emphasizes relationship-building and a human-centric approach over traditional sales. | — | 0 |
| Principal Associate, Construction Loan Administration Manages a portfolio of construction loans, primarily for multifamily low-income housing tax credit transactions. Responsibilities include monthly due diligence on borrower draw requisitions, verifying documentation, tracking budgets, ensuring compliance with loan agreements, and performing risk mitigation. The role also involves leading team training and driving process improvement projects. | — | 0 |
| Manager, Project Management | Retail Bank Operations Case Project Management role focused on transforming customer support in retail banking operations by delivering seamless, omnichannel, and intelligent end-to-end servicing experiences. This role collaborates with multiple product and engineering groups and operations organizations to identify and define strategic initiatives, track progress, and ensure efficient delivery. | — | 0 |
| Manager, TDRM Associate Experience This role is for a Manager, TDRM Associate Experience at Capital One. The primary focus is on internal strategy development, execution, onboarding, learning and development, and associate experience activities within the Technology & Data Risk Management (TDRM) organization. Responsibilities include co-leading engagement strategies, managing communications, developing content for associate engagement, and drafting various communications. The role requires strong project management, problem-solving, and communication skills, with experience in project management, supporting executive leaders, chief of staff roles, and change management. | — | 0 |
| Sr. Business Manager - Fraud This role is for a Sr. Business Manager focused on Partnership Fraud Strategy within Capital One. Responsibilities include setting and owning a roadmap for fraud mitigation, collaborating with Data Science and Product teams on new model features, implementing fraud rules, and driving key integration work for a financial merger. The role involves strategic leadership, business ownership, potential P&L accountability, and developing business strategies for growth and profitability. It also includes leading product development, marketing efforts, credit risk improvements, and cross-functional execution. Strong analytical, quantitative, business judgment, people leadership, and communication skills are required. | — | 0 |
| Full Time Branch Ambassador - Northern Va (Loudoun/Fairfax/Prince William) Full-time Branch Ambassador role at Capital One focused on customer service, hospitality, and educating clients on digital banking tools. The role involves executing cash transactions accurately, maintaining compliance, and acting as a first-line consultant to help clients achieve their financial goals. It emphasizes a hospitality heart, tech fluency, precision, and adaptability, with no traditional sales quotas. | — | 0 |
| Full Time Branch Ambassador - Eastern Maryland (District Center Cluster) This role is for a Full Time Branch Ambassador at Capital One, focusing on customer service, hospitality, and guiding clients through digital banking tools and financial solutions. It emphasizes accuracy in transactions, adherence to compliance and regulatory standards (BSA/AML), and building customer relationships within a community hub environment that blends technology with human interaction. | — | 0 |
| Full Time Branch Ambassador - DC Cluster This role is for a Full Time Branch Ambassador at Capital One in Washington, DC. The primary responsibilities include executing cash transactions with accuracy, educating clients on digital banking tools, identifying client needs to offer appropriate solutions, and providing excellent hospitality. The role requires a customer-centric approach, tech fluency, attention to detail, and adaptability. It emphasizes a mission-driven approach without traditional sales quotas, focusing on customer impact and professional growth. Benefits include comprehensive health coverage, paid time off, education assistance, and retirement matching. Basic qualifications include a High School Diploma, 1+ year of retail/sales/customer service experience, and 6 months of cash handling. Preferred qualifications include an Associate's degree, 2+ years of customer-facing experience, G-Suite proficiency, and strong communication skills. | — | 0 |
| Commercial Real Estate Asset Manager This role focuses on managing and analyzing a portfolio of commercial real estate loans, assessing risks, and ensuring compliance with loan covenants. It involves property-level financial analysis, market analysis, and guarantor analysis. | — | 0 |
| Manager, Brand Partnerships & Social Media Strategist (Auto) This role is for a Manager, Brand Partnerships & Social Media Strategist in the Auto division of Capital One, focusing on the Dealer Navigator brand. The position involves developing and implementing social media campaigns, influencer strategies, and maintaining brand voice across various channels. It requires collaboration with cross-functional teams and external agencies to meet business objectives and brand standards. The role emphasizes B2B brand marketing and mid-funnel strategies. | — | 0 |
| Area Sales Manager - Birmingham (AL) Sales Manager for Capital One Auto Finance, responsible for partnering with automobile dealerships to drive adoption of lead-generation products and lending solutions. This role involves building relationships, providing consultative guidance, delivering sales presentations, and training dealers on Capital One's offerings. | — | 0 |
| Sr. Associate, Process Manager - Treasury Management Implementation This role manages the end-to-end implementation process for Treasury Management accounts, providing product implementation support and training to clients. The specialist acts as a central point of contact, developing customized plans and directing resources to ensure timely delivery of products and services, ultimately driving revenue generation and improving client experience. | — | 0 |
| Principal Associate, Project Manager - Pulse Implementation Project Manager role focused on implementing a product called PULSE within Capital One's financial institution and processor customer base. The role involves managing diverse customer projects from initiation to completion, aligning stakeholders and technical experts, and ensuring project delivery within scope, timeline, and budget. | — | 0 |
| Business Manager - CLUB CM Business Manager at Capital One for the co-branded Bass Pro Shops and Cabela's CLUB credit card program. Responsibilities include driving strategy and analysis, analyzing portfolio trends, partnering with stakeholders to improve program performance and customer experience, and leading planning and execution of strategic initiatives. The role involves strategic leadership, product development, marketing efforts, credit risk management, and execution oversight. | — | 0 |
| Senior Relationship Management and Business Development Senior Relationship Management and Business Development role focused on managing business development in one or more countries, regions, or industries within the fintech sector. The role involves building and maintaining a sales pipeline, cultivating external relationships, and driving opportunities to expand business targets and revenue generation for Capital One's payment programs. It requires strategic account planning, proposal development, RFP response, negotiation, and managing client portfolios. The role also involves acting as a liaison, managing risk, and orchestrating internal resources to execute complex account strategies. | — | 0 |
| Senior Risk Advisory Associate This role focuses on Anti-Money Laundering (AML) support within Risk Management, involving risk assessments, coordination of deliverables for audits and regulatory exams, providing advice and escalation, staying current on regulations, managing GRC objects, participating in risk forums, and building relationships with stakeholders. It requires experience in AML, audit, project management, or risk management. | — | 0 |
| Director, Compliance Advisor This role is a Director, Compliance Advisor for Capital One's Shopping function, focusing on leading second-line Compliance functions. The individual will advise senior business leaders on product/service development, oversee the compliance management program, and ensure compliance with legal and regulatory environments, including engaging with external regulators. The role requires strong business judgment, interpersonal skills, and experience in compliance, legal, risk management, or regulatory roles within financial services or related industries. | — | 0 |
| Manager, Product Management- Credit Card Posted Transactions Data Product Product Manager for a credit card posted transactions data product, focusing on customer experiences, servicing, and internal decisioning. The role involves managing a key data asset within a standardized platform. | — | 0 |
| Principal Process Manager – Fee Billing This role oversees the configuration, validation, and execution of daily fee billing processes within a settlement platform, ensuring accurate fee application, streamlining workflows, enhancing automation, and maintaining compliance with pricing policies and partner agreements. It involves daily operations leadership, process optimization, cross-functional coordination, documentation, compliance, and mentorship. | — | 0 |
| Senior Administrative Assistant (Administrative Support Assistant III) - Legal, Consumer & Small Business Senior Administrative Assistant role supporting executives in a tech-savvy environment, managing schedules, travel, expenses, and team activities. Requires strong organizational and communication skills. | — | 0 |
| Process Manager, Monthly Billing - Pulse This role is for a Process Manager focused on monthly billing operations within Capital One's financial services and banking network solutions. The primary responsibility is to oversee the configuration, validation, and reconciliation of billing processes using the Oracle Revenue Management Billing (ORMB) system, ensuring accuracy, compliance, and minimizing revenue leakage. The role also involves driving process improvements and automation. | — | 0 |
| Process Manager, Incentive Manager - Pulse This role is for a Process Manager focused on Incentive Operations within Capital One's financial services network. The primary responsibility is to own the end-to-end design, execution, and optimization of complex reward and rebate calculation workflows, ensuring financial accuracy and operational efficiency. This includes overseeing transaction validation, mitigating payout leakage, and driving automation for manual data workflows in a highly regulated environment. | — | 0 |
| Senior Associate, Process Manager - Debt Billing This role focuses on the governance, execution, and optimization of billing and settlement processes for a debit network, involving high-volume transactions and regulatory compliance. It requires process data analysis, problem resolution, documentation, and collaboration with technical teams for scaling infrastructure. The role also involves coaching junior staff and providing customer service on processes. | — | 0 |
| Process Manager, Fee Billing - Pulse Manager of Process Management for Fee Billing within Capital One's PULSE Network, focusing on overseeing daily fee billing operations, process optimization, automation, documentation, and compliance in a highly regulated financial services environment. | — | 0 |
| Director, Community Finance Underwriting - Stabilized Proprietary & Multifund This role is for a Director of Community Finance Underwriting at Capital One, focusing on stabilized proprietary and multifund investments in affordable housing. The position involves strategic leadership, risk assessment, approvals, portfolio surveillance, process innovation, and team leadership. It requires extensive experience in underwriting and asset/portfolio management within the affordable housing or commercial real estate sector, with a strong emphasis on LIHTC equity structures and risk management. The role is primarily product-focused within the fintech domain, with no direct AI/ML development responsibilities. | — | 0 |
| Senior Manager, Product Manager-Retail Bank Platform Enablement Product Manager role focused on bank modernization, overseeing platform products for customer journey verification. The role aims to eliminate manual testing, enable robust production validation, and bridge gaps between pre-release testing and post-release monitoring. It involves maturing enterprise testing tools, a production-testing capability, and a new observability initiative. | — | 0 |
| Senior Business Manager The Business Cards and Payments (BC&P) Strategy team helps lead the top of house horizontal strategy function for the Head of BC&P (EVP). The BC&P Strategy team works closely with senior leaders to help shape the future of BC&P. As a Senior Business Manager at Capital One, you will lead a team and apply your strategic and analytical skills to a wide variety of strategic problems. Your day-to-day might include developing a business case for a new product, developing a new go-to-market strategy, or working on the future of AI in BC&P. Additionally, you will support the overall BC&P leadership team with Executive Committee, CEO, and Board of Director level activities. | — | 0 |
| Director, Business Strategy This role is for a Director of Business Strategy at Capital One Canada, focusing on driving growth, profitability, and customer success in credit and operations. It involves strategic leadership, technology and process ownership, and people leadership of cross-functional teams. While the company uses AI in recruitment, this role itself is not directly involved in building or deploying AI models. | — | 0 |
| Manager, Product Management- Common Capabilities Product Manager role focused on common capabilities for a modern credit card system, enabling data abstraction, quality, and tooling for partners to scale customer billing systems. The role involves applying systems thinking, driving the development lifecycle, and delivering foundational capabilities for card processing platforms. | — | 0 |
| Senior Manager for Operations (Card Servicing) Senior Manager for Operations (Card Servicing) at Capital One Philippines, responsible for leading complex operations, setting strategy, driving operational performance, continuous improvement, and people development within a card servicing context. The role involves managing various sub-functions like AML, Fraud/Disputes, Servicing, and Reporting. | — | 0 |
| Principal Associate, Project Management - DaaS Acquisitions Delivery Team (Hybrid) This role is a Project Manager within Capital One's DaaS Acquisitions Delivery Team. The primary focus is on managing project plans, identifying risks, and bringing new products to market. It involves building and documenting requirements, developing process documentation, performing quality assurance, and managing communications. The role requires strong organizational, communication, and collaboration skills, with experience in project management and operations support. While the company is in the financial services industry, the role itself is not directly AI/ML development. | — | 0 |