Capital One
Banking · Banking
- HQ
- McLean, US
- Founded
- 1994
- Website
- capitalone.com
Banking · Banking
Capital One currently has 293 active AI-related job listings. The majority of these roles are focused on serving infrastructure, accounting for 28% of the total, followed closely by agents at 26% and post-training at 23%. Engineering is the dominant function, with 234 roles, and hiring is primarily concentrated in the United States. Frequent tech tags include model_serving, vector_db, and llm_observability, suggesting a focus on the operational aspects of AI deployment. In the last 30 days, Capital One posted 124 new AI roles, representing a 22% increase compared to the previous 30-day period.
Currently tracking 241 active AI roles, down 22% versus the prior 4 weeks. Primary focus: Serve · Engineering. Salary range $123k–$392k (avg $231k).
Capital One currently has 305 active AI-related roles in our index. The most common open titles are: Senior Lead AI Engineer (AI Foundations, LLM Core and Agentic AI) (9), Lead AI Engineer (AI Foundations, LLM Core and Agentic AI) (8), Applied Researcher I (6), Distinguished Engineer (6), Applied Researcher II (5). Most positions are in Engineering and Research.
Capital One's active AI hiring is concentrated in: serving infrastructure (28%), agents (27%), post-training (23%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Capital One is hiring AI talent in: United States (299 roles), United Kingdom (3 roles), Canada (2 roles), Philippines (1 role).
Job postings at Capital One most frequently reference: model serving, vector db, fine tuning, llm observability, inference infra.
In the past 30 days, Capital One has posted 96 new AI-related roles. That is a -26% change versus the prior 30 days (130 → 96).
| Title | Stage | AI score |
|---|---|---|
| Lead Software Engineer Lead Software Engineer role at Capital One focused on backend development, distributed microservices, and full-stack systems. The role involves leading technology projects, mentoring developers, collaborating with product managers to deliver cloud-based solutions, and utilizing various programming languages and AWS services. While the role mentions leveraging interactive AI tooling for productivity, its core focus is on software engineering and delivering financial empowerment solutions, with a strong emphasis on meeting regulatory needs. | — | 0 |
| Principal Process Manager – Fee Billing This role oversees the configuration, validation, and execution of daily fee billing processes within a settlement platform, ensuring accurate fee application, streamlining workflows, enhancing automation, and maintaining compliance with pricing policies and partner agreements. It involves daily operations leadership, process optimization, cross-functional coordination, documentation, compliance, and mentorship. | — |
| Head of Research Lead a research function at Capital One UK, focusing on delivering human-centered insights to shape business and product strategy. This role involves leading and growing a team of researchers, building cross-functional relationships, and ensuring high standards of regulatory compliance within the financial sector. | — | 0 |
| Lead Software Engineer, Full Stack Lead Software Engineer, Full Stack role at Capital One focused on building and pioneering technology solutions, solving complex business problems in a fast-paced environment. The role involves leading technology projects, mentoring developers, collaborating with product managers, and delivering cloud-based solutions. Experience with various programming languages, databases, container orchestration, and AWS services is required. The role also mentions leveraging interactive AI tooling to accelerate productivity. | — | 0 |
| Principal Data Analyst This role focuses on leveraging data analytics and technical skills to innovate, build, and maintain data solutions and capabilities for business problems within a financial services company. Responsibilities include data mining, building self-service data frameworks, business intelligence, data visualization, and data quality management. The role requires scripting experience (Python, R, Spark, SQL), experience with various data forms, and AWS services. | — | 0 |
| Senior Administrative Assistant (Administrative Support Assistant III) - Legal, Consumer & Small Business Senior Administrative Assistant role supporting executives in a tech-savvy environment, managing schedules, travel, expenses, and team activities. Requires strong organizational and communication skills. | — | 0 |
| Process Manager, Monthly Billing - Pulse This role is for a Process Manager focused on monthly billing operations within Capital One's financial services and banking network solutions. The primary responsibility is to oversee the configuration, validation, and reconciliation of billing processes using the Oracle Revenue Management Billing (ORMB) system, ensuring accuracy, compliance, and minimizing revenue leakage. The role also involves driving process improvements and automation. | — | 0 |
| Process Manager, Incentive Manager - Pulse This role is for a Process Manager focused on Incentive Operations within Capital One's financial services network. The primary responsibility is to own the end-to-end design, execution, and optimization of complex reward and rebate calculation workflows, ensuring financial accuracy and operational efficiency. This includes overseeing transaction validation, mitigating payout leakage, and driving automation for manual data workflows in a highly regulated environment. | — | 0 |
| Senior Associate, Process Manager - Debt Billing This role focuses on the governance, execution, and optimization of billing and settlement processes for a debit network, involving high-volume transactions and regulatory compliance. It requires process data analysis, problem resolution, documentation, and collaboration with technical teams for scaling infrastructure. The role also involves coaching junior staff and providing customer service on processes. | — | 0 |
| Process Manager, Fee Billing - Pulse Manager of Process Management for Fee Billing within Capital One's PULSE Network, focusing on overseeing daily fee billing operations, process optimization, automation, documentation, and compliance in a highly regulated financial services environment. | — | 0 |
| Staff Software Engineer - Capital One Travel - Android Staff Software Engineer role focused on native Android application development for Capital One Travel, involving technical design, architecture, and mentorship within an agile, cloud-native environment. | — | 0 |
| Lead Software Engineer, Back End Lead Software Engineer, Back End for Capital One's Auto Servicing team, focusing on the vehicle title lifecycle. The role involves leading technology projects, driving architectural decisions, mentoring engineers, and staying hands-on with coding. It requires expertise in distributed microservices, full-stack systems, cloud-based solutions (AWS, Azure, GCP), and various programming languages (JavaScript, Java, TypeScript, SQL, Python, Go). The position emphasizes solving complex business problems and modernizing customer service through data and technology. | — | 0 |
| Director, Technical Program Management (EPTech) This role is for a Director of Technical Program Management within Capital One's Enterprise Platforms Technology (EPTech) division. The primary focus is on leading and driving the strategy and execution of large-scale, technically complex, cross-functional programs. The role requires a strong technical background, the ability to manage technical risks, exceptional communication and problem-solving skills, and experience in building and leading teams of TPMs. While the company is a bank that leverages technology, the role itself is focused on program management and platform delivery, not direct AI/ML model development or research. | — | 0 |
| Director, Community Finance Underwriting - Stabilized Proprietary & Multifund This role is for a Director of Community Finance Underwriting at Capital One, focusing on stabilized proprietary and multifund investments in affordable housing. The position involves strategic leadership, risk assessment, approvals, portfolio surveillance, process innovation, and team leadership. It requires extensive experience in underwriting and asset/portfolio management within the affordable housing or commercial real estate sector, with a strong emphasis on LIHTC equity structures and risk management. The role is primarily product-focused within the fintech domain, with no direct AI/ML development responsibilities. | — | 0 |
| Senior Manager, Product Manager-Retail Bank Platform Enablement Product Manager role focused on bank modernization, overseeing platform products for customer journey verification. The role aims to eliminate manual testing, enable robust production validation, and bridge gaps between pre-release testing and post-release monitoring. It involves maturing enterprise testing tools, a production-testing capability, and a new observability initiative. | — | 0 |
| Lead Data Engineer - Nexus Data Products Lead Data Engineer role focused on building and pioneering data products within Capital One's Nexus Data Products team. Responsibilities include collaborating with Agile teams, designing and developing technical solutions, working with machine learning and microservices teams, utilizing programming languages like Java, Scala, and Python, and working with cloud-based data warehousing services. Requires experience in application development, big data technologies, and cloud computing. | — | 0 |
| Lead Data Engineer - Payment Networks Lead Data Engineer focused on payment networks, collaborating with Agile teams to design, develop, and implement technical solutions. Utilizes programming languages like Java, Scala, and Python, and works with big data technologies, cloud services (AWS, Azure, GCP), and NoSQL/data warehousing solutions. Shares passion for tech trends and mentors engineers. | — | 0 |
| Senior Staff Software Engineer - International Card Tech - Full-stack Senior Staff Software Engineer role focused on designing and implementing technology solutions aligned with business goals in the International Card Tech domain. Responsibilities include architectural design, technology evaluation, leading design reviews, collaborating with stakeholders, and mentoring teams, with a strong emphasis on adherence to architectural and security standards within a regulated environment. | — | 0 |
| Senior Business Manager The Business Cards and Payments (BC&P) Strategy team helps lead the top of house horizontal strategy function for the Head of BC&P (EVP). The BC&P Strategy team works closely with senior leaders to help shape the future of BC&P. As a Senior Business Manager at Capital One, you will lead a team and apply your strategic and analytical skills to a wide variety of strategic problems. Your day-to-day might include developing a business case for a new product, developing a new go-to-market strategy, or working on the future of AI in BC&P. Additionally, you will support the overall BC&P leadership team with Executive Committee, CEO, and Board of Director level activities. | — | 0 |
| Director, Business Strategy This role is for a Director of Business Strategy at Capital One Canada, focusing on driving growth, profitability, and customer success in credit and operations. It involves strategic leadership, technology and process ownership, and people leadership of cross-functional teams. While the company uses AI in recruitment, this role itself is not directly involved in building or deploying AI models. | — | 0 |
| Manager, Product Management- Common Capabilities Product Manager role focused on common capabilities for a modern credit card system, enabling data abstraction, quality, and tooling for partners to scale customer billing systems. The role involves applying systems thinking, driving the development lifecycle, and delivering foundational capabilities for card processing platforms. | — | 0 |
| Senior Staff Auditor, Finance (Hybrid) Senior Staff Auditor role focused on Finance and Corporate Treasury processes within Capital One's Audit function. Responsibilities include planning, executing internal control testing, preparing documentation, and collaborating with teams. Requires critical thinking, understanding of governance, risk management, and internal control processes, with an emphasis on data analytics and technology leverage. Basic qualifications include a Bachelor's degree and at least 2 years of auditing experience. Preferred qualifications include relevant degrees, professional certifications, financial services experience, and data analysis experience. | — | 0 |
| Senior Manager for Operations (Card Servicing) Senior Manager for Operations (Card Servicing) at Capital One Philippines, responsible for leading complex operations, setting strategy, driving operational performance, continuous improvement, and people development within a card servicing context. The role involves managing various sub-functions like AML, Fraud/Disputes, Servicing, and Reporting. | — | 0 |
| Principal Associate, Project Management - DaaS Acquisitions Delivery Team (Hybrid) This role is a Project Manager within Capital One's DaaS Acquisitions Delivery Team. The primary focus is on managing project plans, identifying risks, and bringing new products to market. It involves building and documenting requirements, developing process documentation, performing quality assurance, and managing communications. The role requires strong organizational, communication, and collaboration skills, with experience in project management and operations support. While the company is in the financial services industry, the role itself is not directly AI/ML development. | — | 0 |
| Sr. Associate, Product Management Product Manager role at Capital One focused on reimagining customer experiences through technology, collaborating with tech teams, data scientists, and subject-matter experts to build innovative financial products. The role involves defining features, prioritizing roadmaps, and working in an agile environment. | — | 0 |
| Director, Technical Program Manager - Bank Tech This role is for a Director, Technical Program Manager focused on Bank Tech at Capital One. The individual will lead programs that deliver critical business goals and build large-scale products and platforms, leveraging technology to improve customer financial lives. The role requires strong technical backgrounds, exceptional communication, problem-solving, influencing skills, and a quantitative, systems-thinking approach. Experience in managing technical programs, designing data-intensive solutions, building distributed systems, and working in Agile environments is preferred. Experience in highly regulated environments is also a plus. | — | 0 |
| Manager, Risk Advisory | Enterprise Payments Manager role in Enterprise Payments Risk Advisory at Capital One, focusing on identifying, assessing, and mitigating risks and controls impacting Payment Operations. Responsibilities include risk consulting, control automation, client management, risk assessment, issues management, process and change management, audit and exam response, and risk reporting. Requires financial industry, risk management, and payments operations experience. | — | 0 |
| Auto Affidavits Unit Manager - Essential Onsite Manage a team of 10-20 associates in the Affidavits/Sworn Documents team, focusing on customer service, performance metrics, and associate development within the financial industry. | — | 0 |
| Business Director- Enterprise Strategy, Models and Infrastructure This role is a Business Director focused on enterprise strategy, models, and infrastructure for an Arbitration team within Capital One. The primary responsibility is to act as a 'decision engine' for marketing value and new bookings, making enterprise-wide calls to maximize engagement and total value. The role involves translating technical model performance into business growth, owning the strategic roadmap for the modeling ecosystem, and leading the design and deployment of innovative models and foundational tools for analytics teams. It also includes shaping a scaling organization, growing the team and its infrastructure, and managing multiple projects and business lines. | — | 0 |
| Lead Software Engineer Lead Software Engineer role at Capital One, focusing on full-stack development for financial empowerment solutions. Requires experience in distributed microservices, cloud computing (AWS, Azure, GCP), and various programming languages. The role involves leading projects, mentoring developers, and collaborating with product managers to deliver robust cloud-based solutions that meet regulatory needs. | — | 0 |
| Lead Data Engineer Lead Data Engineer role focused on building and maintaining foundational data platforms for understanding customer spend within the fintech domain. Requires experience in application development, big data technologies, and cloud computing. | — | 0 |
| Principal Risk Manager This role is for a Principal Risk Manager in the Financial Services domain, focusing on identifying and mitigating potential risks within the company. It involves risk consulting, client management, process alignment, and collaboration with various internal and external stakeholders. The role requires experience in Financial Services Risk Management and Project Management. | — | 0 |
| Senior Associate Risk Manager This role is for a Senior Associate Risk Manager at Capital One, focusing on identifying and mitigating potential risks within the bank. Responsibilities include risk consulting, client management, documenting reporting requirements, aligning processes with company frameworks, writing policies and procedures, and collaborating with various internal departments and external regulators. | — | 0 |
| Principal Associate, Process Manager- Decision the Deal This role is for a Principal Process Manager in the Decision the Deal Experience team at Capital One. The primary focus is on creating and enhancing processes, driving issue resolution, risk mitigation, and collaborating with stakeholders to deliver customer excellence. The role involves data collection, analytics, and process documentation. | — | 0 |
| Lead Software Engineer, DevOps Lead Software Engineer, DevOps role at Capital One, focusing on building and pioneering technology, solving complex business problems, and driving transformation within the company. The role involves leading a portfolio of technology projects and a team of developers with experience in machine learning, distributed microservices, and full stack systems, while collaborating with product managers to deliver cloud-based solutions. Requires experience in DevOps, Cloud Native technologies, and Unix/Linux system administration. | — | 0 |
| Senior Associate, Product Manager- Pulse Product Manager role focused on foundational engines for Capital One's debit network ecosystem, including back office, settlement, and security functions like fraud scoring and data analytics. Requires collaboration with tech teams, agile development, and understanding of technology trends to deliver customer-facing digital products. | — | 0 |
| Pr. Coordinator, Estate Operations - Planning The Estate Pr. Coordinators are responsible for the flawless execution of processing and reviewing legal orders related to Fiduciary accounts, including Trusts, Powers of Attorney, Conservators and Guardians. This person should be proactive and an autonomous problem-solver with strong attention to detail, exceptional written communication skills, and the ability to navigate the “gray space” of customer situations. This role is critical for meeting service levels, achieving production targets and handling escalated issues. | — | 0 |
| Principal Risk Specialist, Control Testing This role focuses on identifying, assessing, monitoring, and mitigating risks within a site, consistent with Capital One's internal controls and policies. Responsibilities include performing First Line of Defense Assessments, conducting controls testing, risk reviews, leading site audit management, and liaising with auditors. It also involves risk and remediation monitoring, inputting risk issues into GRC, identifying potential risk issues, participating in analysis and resolution of risk issues, and conducting site audit remediation. The role requires maintaining an inventory of risks, controls, and remediation completion, and partnering with Risk counterparts to implement policies and compliance control programs. Additionally, it involves ensuring site awareness of risk management, providing training on control procedures, performing periodic testing, and preparing materials for Risk Committee Review meetings. | — | 0 |
| Sr. Risk Manager, Control Testing This Senior Manager is responsible for the development and execution of the controls testing methodology in alignment with the Enterprise Control Standard and our internal framework, ensuring unassailable and appropriate evaluation of effectiveness of control activities. This role will collaborate with leaders to deliver results that have a direct impact on the company’s bottom line. | — | 0 |
| Area Sales Manager - Lexington, KY Sales Manager role focused on partnering with automobile dealerships to drive adoption of Capital One Auto Finance's lead-generation products and lending solutions. Responsibilities include relationship building, product presentation, dealer training, and performance monitoring. | — | 0 |
| Lead Software Engineer, Full Stack Lead Full Stack Software Engineer role at Capital One, focusing on building cloud-based solutions for financial empowerment. Requires experience in software engineering, cloud computing, and various programming languages and technologies. The role involves leading projects and a team, collaborating with product managers, and leveraging AI tooling for productivity. | — | 0 |
| Director, Technical Program Management - GPN Tech This role is for a Director of Technical Program Management within Capital One's Global Payment Network (GPN) Technology organization. The role focuses on leading programs that deliver critical business goals and build large-scale products and platforms within the payments infrastructure. The TPM teams drive architectural alignment, technical strategy, and execution, focusing on scalability, resilience, and the robust delivery of global financial infrastructure. The role requires strong technical backgrounds, systems thinking, leadership in growing a TPM practice, and experience in highly regulated environments. | — | 0 |
| Café Ambassador- Kenwood Towne Centre This role is for a Café Ambassador at Capital One, focusing on customer engagement, guiding them through digital banking tools, and promoting financial health within a community hub. It emphasizes human connection over traditional sales and requires adherence to compliance and regulatory requirements. | — | 0 |
| Senior Business Manager, Fraud Operations Strategy This role leads a team of data scientists and risk professionals focused on protecting the payment network by analyzing transaction data to develop and optimize fraud strategies and predictive models. It involves team leadership, advanced data analysis, strategy and model development, stakeholder collaboration, and operational excellence in fraud detection. | — | 0 |
| Sr. Manager, Data Analyst - Network Compliance This role is a Senior Manager, Data Analyst focused on Network Compliance within the financial services industry. The primary responsibilities include risk management, developing and implementing compliance programs, analyzing data to identify trends and risks, and collaborating with various business units and stakeholders. The role involves working with large datasets, building data solutions, and ensuring adherence to data quality and governance principles within a regulated environment. | — | 0 |
| Lead Software Engineer, Full Stack Lead Full Stack Software Engineer role at Capital One, focusing on building and pioneering technology solutions for complex business problems in a fast-paced, collaborative environment. The role involves leading a team, developing distributed microservices and full stack systems to meet regulatory needs, collaborating with product managers, and delivering cloud-based solutions. Requires experience with various programming languages, databases, container orchestration, and AWS services. The company is undergoing a major transformation and seeks engineers passionate about data and emerging technologies. | — | 0 |
| Trade Surveillance Principal Associate (Broker-Dealer & Swap Dealer) This role focuses on trade surveillance and market abuse investigations within a regulated financial environment (Broker-Dealer & Swap Dealer). Responsibilities include alert dispositioning, deep-dive investigations, program support, data integrity checks, documentation, and supporting regulatory inquiries. It requires strong knowledge of financial markets and regulatory requirements. | — | 0 |
| Senior Associate, Strategy - Consumer Intelligence This role is in Corporate Strategy's Consumer Intelligence team, focusing on identifying and solving consumer needs through strategy consulting and market research. Responsibilities include designing and executing analyses, managing work streams, and influencing senior leadership with customer insights and data. | — | 0 |
| Manager, Market Research (IC) Manager, Market Research role focused on driving consumer insights to shape brand strategy, marketing, and advertising. Responsibilities include translating business needs into research objectives, leading research design and execution (brand health tracking, ad testing, custom studies), managing third-party partners, leveraging data sources, developing learning agendas, and presenting insights to senior leaders. Requires experience in market research, brand measurement, and influencing business decisions. | — | 0 |
| Senior Business Analyst - Enterprise Arbitration, Enterprise Consumer Product This role focuses on optimizing inbound customer channels (EASE, Email, Site) for a financial institution by designing and implementing models and frameworks. The Senior Business Analyst will analyze business challenges, support product and marketing strategies, improve credit risk performance through modeling, and collaborate with various internal teams. The role emphasizes analytical skills, strategic thinking, and communication, particularly in the context of credit risk and financial product decisions. | — | 0 |