Customer Support Specialist role at Klaviyo, focusing on providing exceptional assistance to French-speaking EMEA customers using the Klaviyo platform. The role involves developing in-depth product knowledge, resolving customer issues via email and chat, and supporting both technical and non-technical queries. A key aspect is transforming workflows by integrating AI to build smarter systems and ways of working. Requires fluency in English and French, weekend availability, and experience in a customer-facing role. Familiarity with AI experimentation and a desire to learn and apply new AI tools are essential.

This role is a Customer Support Specialist for Klaviyo, a company that empowers creators with first-party data. The specialist will provide exceptional assistance to Dutch-speaking customers, resolve issues, and offer guidance on the Klaviyo platform and related e-commerce topics. A key aspect of the role involves exploring and implementing AI tools and workflows to enhance efficiency and customer support.

Customer Success Manager at Klaviyo, focusing on driving customer adoption and success with the Klaviyo platform. The role involves providing strategic guidance, technical support, and contributing product feedback. While not directly building AI models, the role emphasizes leveraging AI tools to enhance customer workflows and personal efficiency, and contributing to product feedback related to AI integration.

Product Manager for the International SMS team at Klaviyo, responsible for expanding SMS and RCS offerings internationally. This role involves defining strategy and roadmap, working with engineering and design, and ensuring compliance with international regulations. The role requires technical proficiency, customer empathy, and an experimental approach to AI tools and workflows.

This role focuses on optimizing marketing and sales operations, including lead scoring, routing, and automation. It involves managing marketing technology stacks and experimenting with AI to improve process efficiency and accuracy within a B2B environment.

This role focuses on optimizing marketing and sales operations, including lead scoring, routing, and automation. It involves managing marketing technology stacks and experimenting with AI to improve process efficiency and accuracy within a B2B environment.

Senior Software Engineer, Infrastructure Security at Klaviyo. This role focuses on building internal platforms, systems, and services to enable engineers to develop securely and efficiently. The engineer will design, develop, and ship foundational security services, improve system availability, scalability, and performance, and mentor other engineers. While the role involves using AI-powered tools and exploring AI applications for productivity, its core function is in infrastructure security and general software engineering, not direct AI/ML model development.

Senior Pre-Sales Solutions Engineer for an enterprise SaaS company specializing in marketing technology and customer data platforms. The role involves leading technical strategy for complex, high-stakes enterprise deals, architecting solutions, and acting as a trusted advisor. It requires deep technical mastery, strategic thinking, and leveraging AI and automation to enhance effectiveness. The role also involves prototyping and shipping improvements to the product, including AI-powered tools.

Senior Lead Product Manager for Klaviyo's Enterprise platform, focusing on unifying customer data, powering AI-driven automation, and expanding integrations for large B2C brands. The role involves setting product vision, defining roadmaps, and collaborating across teams to deliver scalable and secure enterprise experiences.

Software Engineer II on the Amplify team building internal tools, platforms, and AI-powered automation for internal business operations. Focus on designing, building, and maintaining internal web applications, APIs, data pipelines, and AI-powered workflows. Role involves end-to-end ownership of features, collaboration with internal customers, and contributing to system architecture and operational health. Uses modern AI tools for development workflow.

Senior AI Software Engineer on the Amplify team, responsible for building internal tools, platforms, and AI-powered automation to improve efficiency and scale for internal teams. The role involves designing, building, and owning complex internal products, APIs, data pipelines, and AI-powered workflows, partnering with internal customers, and ensuring operational excellence. The engineer will also use modern AI tools in their development workflow and contribute to shared patterns for building internal tools and AI systems.

Engineering Manager for the Amplify team, which builds internal tools, platforms, and AI-powered automation to improve efficiency and productivity across various departments at Klaviyo. The role involves leading engineering teams, shaping technical direction, and partnering with stakeholders to deliver scalable software solutions, including AI-driven systems and agents.

Seeking a Senior Manager, Partner Operations to drive the evolution of Klaviyo's global partner ecosystem. This role focuses on operational infrastructure, analytics, and processes supporting agency, tech, and product partnerships. The candidate will collaborate with various teams to scale partner programs, define KPIs, streamline processes, and ensure operational excellence. A key aspect is transforming workflows by putting AI at the center and building smarter systems. The role requires strategic thinking, data analysis, systems expertise, and hands-on execution, with a strong emphasis on using AI tools to enhance efficiency and explore new workflows.

Lead the engineering teams responsible for Klaviyo's core messaging infrastructure, focusing on scalability, reliability, deliverability, compliance, and developer velocity across multiple communication channels. The role involves setting technical strategy, architecting for scale, ensuring operational excellence, and fostering a high-performing engineering organization. A key aspect is the integration and experimentation with AI to enhance workflows and productivity.

Senior Manager, Customer Success Operations role at Klaviyo, focusing on operationalizing digital and scaled customer engagement models. This role involves managing systems, data, automation, and processes to help customers learn, adopt, and grow. It requires partnering with Product, Customer Education, and Marketing teams to optimize the customer lifecycle, including AI-powered engagement and adoption enablement. The position emphasizes translating strategic goals into execution plans, designing scalable workflows, optimizing the tech stack (including AI agents), leading change management, and deploying AI-driven insights to enhance customer engagement and reduce manual effort.

This role focuses on building and owning the data foundations that power Klaviyo's Analytics & AI engine. The Senior Software Engineer will design and implement scalable data pipelines and analytics models to transform large volumes of event data into actionable insights, enabling AI/ML products and customer-facing analytics features. The role involves collaborating with AI/ML teams, mentoring other engineers, and evolving technical standards for data engineering.

Senior Software Engineer role focused on the Internationalisation Platform at Klaviyo. The role involves leading complex projects related to translations, localization, and multi-currency handling. A key future focus is delivering LLM workflows to enhance translation capabilities and developing new features for currency handling. The role requires strong systems thinking, full-stack development experience, and collaboration skills.

Principal Engineer, Core Infrastructure at Klaviyo. This role focuses on architecting and operating the core cloud platform (Kubernetes, service mesh, networking, storage, CI/CD, observability) and embedding AI into the developer experience to improve shipping speed and safety. The role requires significant experience in cloud platform engineering and a hands-on approach to integrating AI tools for developer productivity, AIOps, and operational excellence.

Engineering Manager for the Data Automation team at Klaviyo, focusing on building and scaling data infrastructure. The role involves leading a team of 7+ engineers, defining technical vision, and optimizing infrastructure. A key aspect is transforming workflows by integrating AI to build smarter systems and improve efficiency, though the core deliverable is data infrastructure rather than AI models themselves.

Principal Software Engineer focused on enterprise scalability for a multi-tenant SaaS platform. The role involves defining scalability fitness functions, designing sharding and partitioning strategies, and integrating AI for proactive anomaly detection, synthetic load generation, and guided runbooks to improve performance and resiliency. The engineer will lead architectural changes, hunt bottlenecks, and partner with teams to implement improvements, with a strong emphasis on cross-organizational influence and communicating technical work to business impact.

Senior Full Stack Engineer role focused on developing new products, with an expectation to experiment with and integrate AI into workflows and systems. The role involves end-to-end solution development, leadership, and mentoring, with a focus on innovation and speed in a fast-paced environment.

Enterprise Partner Account Manager role focused on building and deepening relationships with ecosystem partners to drive growth. The role involves advising partners on how Klaviyo can help them grow their business, managing business development referrals, and collaborating cross-functionally. While not directly building AI, the role requires familiarity with AI tools and workflows to enhance efficiency and is in an enterprise AI company.

Senior Manager, Commercial Partnerships, APAC to lead the development and growth of Klaviyo’s channel and alliances ecosystem across Asia–Pacific. This role combines team leadership, partner enablement, and market expansion, focusing on managing and growing top-tier Commercial partner book of business in ANZ, and building/scaling a high-performing Commercial partner team and reseller/alliances channel across Asia. The role treats Channel & Alliances as a core revenue engine, embedding AI-first practices in team operations and planning.

Software Engineer II, Data Automation at Klaviyo. This role focuses on building tooling for Data Platform engineers to provision and test infrastructure for core Klaviyo functionality and data-driven insights. The team operates a real-time data platform on AWS, using technologies like Python, Terraform, Kubernetes, and various databases and data processing tools. While the role is primarily engineering focused on infrastructure and data tooling, it explicitly mentions experimenting with AI tools and workflows to improve efficiency, indicating an 'Exploring' AI maturity signal and an AI score of 5 (using AI tools but not building them as the core craft).

Product Designer role at Klaviyo, a customer data and marketing software company. The role involves shaping product strategy, delivering user experiences, and collaborating with cross-functional teams. A key aspect is transforming workflows by integrating AI, building smarter systems, and exploring new AI tools and workflows responsibly. The position requires 3-5+ years of product design experience, a strong portfolio, and experience with experimentation and data-informed design. While the role focuses on product design, it emphasizes the exploration and integration of AI tools to enhance efficiency and build smarter systems.

Senior Product Designer focused on visual and aesthetic aspects, responsible for evolving Klaviyo's Design Language, ensuring brand expression, and creating best-in-class visual design. The role involves collaborating with cross-functional teams to push user experience forward, documenting and evangelizing the design system, and transforming workflows by integrating AI to build smarter systems. Requires experience in designing and building design systems at scale, understanding of WCAG standards, and excitement for exploring AI tools and workflows responsibly.

Senior Software Engineer role focused on building the next generation of email delivery infrastructure. The role involves designing and implementing scalable, high-throughput services in Go, managing message queues, and ensuring systems scale for enterprise clients. A key aspect is transforming workflows by integrating AI to build smarter systems and improve efficiency, though the core product is not AI.

This role focuses on building security reporting dashboards and metrics, and also involves triaging, enriching, and escalating security detections. It requires data engineering, business intelligence, and security telemetry skills, with an emphasis on automation and leveraging AI/security tools for threat response.

This role is for a Customer Support Specialist who will provide high-quality product support to Klaviyo customers, helping them resolve issues and offering guidance on both technical and non-technical questions. The role involves developing in-depth platform knowledge, diagnosing software issues, and documenting solutions. A key aspect is transforming workflows by integrating AI to build smarter systems. The ideal candidate is a thoughtful communicator, a creative problem-solver, and eager to learn and adapt, with fluency in Brazilian Portuguese and experience with various software tools. While the role is customer-facing, it emphasizes exploring and utilizing AI tools to improve efficiency and customer support.

Senior Solutions Architect for Klaviyo's Professional Services team, focusing on enterprise customer engagements, technical solution design, and driving adoption of the Klaviyo platform. This role involves project ownership, consultative skills, and acting as a subject-matter expert in martech and CDP use cases, with a focus on delivering measurable outcomes and continuous improvement, including leveraging AI.

This role is a revenue-focused Product Specialist for Klaviyo's Customer Agent product, aimed at driving pipeline generation, increasing close rates, and supporting sales efforts. It is a commercial specialist role, not technical, focused on near-term revenue impact and adoption.

Senior Digital Strategist at Klaviyo, focusing on partnering with clients to maximize their marketing potential using the Klaviyo platform. Responsibilities include understanding client goals, developing tailored strategies, optimizing campaigns with data, and leading A/B testing. The role requires experience in email/SMS marketing, marketing automation platforms, and data analysis to drive customer engagement and revenue growth.

Senior Sales Operations Analyst for Klaviyo's APAC region, focusing on driving operational excellence in pipeline management, sales forecasting, and funnel optimization. The role involves advanced analytics using Salesforce, Tableau, and SQL to provide actionable insights and build dashboards, supporting GTM leadership in achieving revenue targets.

This role is focused on leading the strategy and execution of partner enablement for Klaviyo's Autonomous CRM platform across the APAC region. The goal is to scale the partner ecosystem, accelerate regional growth, and drive deeper partner capability, pipeline impact, and platform adoption. The role involves defining and executing enablement strategies, building regional frameworks, supporting growth in key markets, enabling partners to position and sell the platform (including AI-driven features), and influencing product roadmap priorities. It's a player-coach role requiring hands-on content creation and strategic leadership.

This role is for a Business Development Representative focused on enterprise clients in London. The primary responsibilities include identifying potential clients, partnering with Account Executives to generate opportunities, and developing/testing messaging. The role requires 1+ years of experience, preferably in a BDR role at a marketing technology company, and strong communication skills. While the company mentions AI fluency and responsible AI use, this role is sales-focused and does not involve building or directly using AI/ML models.

Sales Manager for a large enterprise team at Klaviyo, a B2C CRM platform. The role focuses on leading a team of Account Executives, managing pipeline health, forecast accuracy, and team development. It requires experience in SaaS sales management, enterprise selling, and familiarity with sales metrics and tools. While the company uses AI and encourages its use, this role is not directly involved in building or researching AI models.

Sales Manager for a large enterprise team at Klaviyo, a B2C CRM platform. The role focuses on leading a team of Account Executives, managing pipeline health, forecast accuracy, and team development. It requires experience in SaaS sales management, enterprise selling, and familiarity with sales metrics and tools. While the company uses AI and encourages its use, this role is not directly involved in building or researching AI models.

This job posting is for an Outbound Business Development Representative at Klaviyo. The role focuses on sales and customer engagement, not on building or researching AI models. The company mentions AI fluency in its hiring process, emphasizing responsible use, but this is not the core function of the BDR role.

Sales Manager for a large enterprise team at Klaviyo, a B2C CRM platform. The role focuses on leading a team of Account Executives, managing pipeline health, forecast accuracy, and team development. It requires experience in SaaS sales management, enterprise selling, and familiarity with sales metrics and tools. While the company uses AI and encourages its use, this role is not directly involved in building or researching AI models.

Sales Manager for a large enterprise team at Klaviyo, a B2C CRM platform. The role focuses on leading a team of Account Executives, managing pipeline health, forecast accuracy, and team development. It requires experience in SaaS sales management, enterprise selling, and familiarity with sales metrics and tools. While the company uses AI and encourages its use, this role is not directly involved in building or researching AI models.

Senior Accountant role focused on owning complex accounting areas, supporting financial close, ensuring compliance with GAAP and SOX, and collaborating cross-functionally. The role involves process improvement and leveraging AI-powered tools for efficiency, but the core function is accounting, not AI development.

Klaviyo is seeking a Sr. Proposal Manager to lead and scale their RFP response function. This individual contributor role will shape systems, processes, and strategy for responding to customer questionnaires, working closely with Sales, Presales, and Marketing. The role requires strong project management, writing, and collaboration skills, with experience in high-growth SaaS environments.

This role is for a Commercial Partner Sales, Partner Acquisition at Klaviyo. The primary focus is on building and deepening relationships with advisory firms and technology companies to drive Klaviyo's Owned Marketing vision. The role involves prospecting, recruiting, onboarding, and activating new and existing agency partners. It requires collaboration with the sales team to identify and qualify leads, articulate Klaviyo's value proposition, and expand into agencies' books of business. The ideal candidate has 1-2 years of BDR/SDR experience or a similar role in a high-volume sales or partnership sales environment.

Senior Product Manager to lead strategy and execution for Klaviyo's Data Ingestion Platform. This role focuses on defining the vision and roadmap for ingesting, transforming, and ensuring the reliability of large volumes of data from diverse sources into core systems. It requires deep understanding of data architecture, large-scale systems, and experience with event-driven systems and high-volume ingestion pipelines. The role involves partnering with engineering to design scalable and resilient ingestion systems, navigating tradeoffs, and driving improvements in observability and operational excellence.

Senior Analytics Engineer role focused on owning end-to-end data pipelines and modeling for GTM and Product domains. Responsibilities include building and maintaining data marts, designing dimensional models, ensuring data quality, and enabling reverse ETL workflows. Requires strong SQL, dbt, and Python skills, with experience in modern data stacks and cross-functional partnership.

Product Manager for Klaviyo's Customer Hub, focusing on post-purchase experiences, self-service portals, and customer support agent workflows. The role involves defining product vision, designing user experiences, and driving product discovery through data analysis and experimentation.

Software Engineer II on the Core Infrastructure - Identity & Organizations team at Klaviyo. This role focuses on building and operating the foundational substrate for identity, access, organizations, and platform integrity. The team owns the data model and platform APIs that define customer accounts, including multi-account experiences, enterprise account hierarchies, organization-level lifecycle and policy enforcement, and onboarding/settings. The role involves end-to-end feature ownership, building the organization hierarchy platform, contributing to policy infrastructure, supporting compliance initiatives, and migrating logic from a monolith to services. It requires strong systems building, data modeling, and API design skills, with experience in backend or full-stack development.

This role is for an Onboarding Specialist who speaks French and English. The primary responsibility is to guide new customers through their initial 30-90 days on the Klaviyo platform, ensuring successful implementation and fast time-to-value. The role involves acting as a trusted advisor, managing customer relationships, project management, platform setup, configuration, testing, and early performance optimization. It also includes providing proactive support, tracking progress, monitoring health metrics, and partnering cross-functionally. The ideal candidate has 2-3+ years of experience in Customer Success, Onboarding, or Implementation, strong project management and communication skills, and an analytical mindset. Experience with CRM/customer success tools is expected, and familiarity with marketing technology, e-commerce, data analysis, or marketing strategies is a plus. The company emphasizes curiosity and proactivity in using AI tools to improve efficiency and customer outcomes.

Senior Solutions Architect for Klaviyo's Professional Services team, focusing on enterprise-level customer engagements, technical solution design, and strategic implementation within the martech ecosystem. This role involves project ownership, consultative selling, and driving customer adoption, with a mandate to integrate AI into workflows and build smarter systems.

Senior Solutions Architect for Klaviyo's Professional Services team, focusing on enterprise-level customer engagements, technical solution design, and strategic implementation within the martech ecosystem. This role involves project ownership, consultative selling, and driving customer adoption, with a mandate to integrate AI into workflows and build smarter systems.