Salesforce
Enterprise · CRM
- HQ
- San Francisco, US
- Founded
- 1999
- Size
- 35,000+
- Website
- salesforce.com
Salesforce currently has 139 active job listings related to artificial intelligence. The majority of these roles, 83%, are focused on agents. Engineering is the most frequent function hiring for these positions, with 108 roles. Recent hiring activity shows a significant increase, with 135 new AI roles posted in the last 30 days, a 238% rise compared to the preceding 30-day period. Key technologies mentioned in these listings include agent orchestration, LLM observability, and tool use.
Enterprise · CRM
Currently tracking 98 active AI roles, down 53% versus the prior 4 weeks. Primary focus: Agent · Engineering.
Salesforce currently has 169 active AI-related roles in our index. The most common open titles are: Forward Deployed Engineer (7), AI Builder, Emerging Talent (3), Agentforce Forward Deployed Engineer (3), AI Builder, Emerging Talent - Arabic Market (2), AI Builder, Emerging Talent - BNL Market (2). Most positions are in Engineering and Product.
Salesforce's active AI hiring is concentrated in: agents (84%), application (8%), serving infrastructure (3%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Salesforce is hiring AI talent in: United States (94 roles), Mexico (19 roles), Ireland (12 roles), Spain (7 roles).
Job postings at Salesforce most frequently reference: agent orchestration, llm observability, tool use, rag, model serving.
In the past 30 days, Salesforce has posted 95 new AI-related roles. That is a -32% change versus the prior 30 days (140 → 95).
| Title | Stage | AI score |
|---|---|---|
| Director of Product Management, Agentic Workflows Director of Product Management for Agentforce Grid, a Salesforce AI-native builder for orchestrating data, agents, actions, and business processes at enterprise scale. The role involves defining product vision, strategy, and roadmap for a platform that combines spreadsheets with autonomous agents to operationalize AI across various business functions. Success requires expertise in AI systems, workflow orchestration, developer platforms, and end-user experience, with a focus on shipping monthly and driving user adoption. | Agent | 8 |
| Senior Manager, AI Solutions Architect Salesforce is seeking a Senior Manager, AI Solutions Architect to define the technical architecture for their AI agent portfolio, govern multi-agent orchestration patterns, and own the connective tissue layer for integrating agents, APIs, and enterprise platforms. The role involves setting standards for agent development, testing, and evaluation, managing agent performance post-deployment, and ensuring system health and reliability. |
| Agent |
| 8 |
| Senior Product Manager, Service Cloud AI Salesforce is seeking a Senior Product Manager to drive the agentic transformation of their Service Cloud AI product. This role involves defining product vision, translating customer needs into strategy, and delivering AI capabilities that enhance customer experiences and business results. The position requires experience building generative and agentic AI products, understanding non-deterministic systems, and managing challenges like model evaluation, guardrails, and latency optimization. | Agent | 8 |
| Senior Director, Product Management Salesforce is seeking a Senior Director of Product Management to define and drive the product vision for integrating Slack and Salesforce, making Slack the conversational, AI-first front door to Salesforce for all customers. The role will own the product roadmap for key initiatives like SlackCRM, SlackFirst, and Slackbot CRM, focusing on AI-powered conversational workflows, agentic UI, and seamless integration across the Salesforce ecosystem. This leadership position requires extensive experience in B2B SaaS product management, cross-functional leadership, and a proven ability to ship complex AI-driven product experiences at scale. | Agent | 7 |
| Director, Decision Science Salesforce is seeking a Director of Decision Science to lead a team focused on developing data foundations, metrics, and insights for their AI CRM platform. The role involves shaping data strategy, leading a multi-disciplinary team, defining roadmaps, and influencing product and business strategy through data. The candidate will champion AI-driven analytics and ensure AI agents and human decision-makers have access to reliable data. | Ship | 7 |
| Director/Senior Director of Product, Agentforce Self Service Salesforce is seeking a Director/Senior Director of Product to drive the strategy and execution for their Agentic Self Service offering. This role involves owning the product vision, collaborating with cross-functional teams (engineering, UX, GTM, sales, CS), representing the customer, and managing the entire feature delivery lifecycle for AI-powered self-service products. The ideal candidate will have extensive experience in product management, particularly with Agentic AI products, LLMs, and enterprise SaaS. | Agent | 7 |
| Director of Product Management, Tableau AI Director of Product Management for Tableau Cloud & Server AI product team, focusing on building AI-powered data experiences through conversational AI and intelligent analytics. The role involves owning products from concept to launch, defining product requirements, leading AI evaluations, partnering on go-to-market strategies, and engaging with customers and field teams. Requires deep experience in AI, particularly conversational AI and LLMs, with a strong track record of shipping impactful products from 0 to 1. | ShipAgent | 7 |
| Product Specialist/Solution Architect Salesforce is seeking a Specialist Solutions Architect for their Agentforce Contact Center portfolio, which is an AI agent-first platform. This role is customer-facing, focusing on designing, validating, and accelerating enterprise deployments of agentic contact center experiences. The architect will act as a technical expert, drive customer success, translate field learnings to the product team, and provide thought leadership. The role requires deep expertise in enterprise contact center architecture, voice/digital channels, and agentic AI, with a focus on scaling these solutions. | Agent | 7 |
| Director, Agentic Employee Relations Data & Systems Salesforce is seeking a Director to lead the Agentic Employee Relations Data & Systems initiative. This role will architect the evolution of the Employee Relations function into a data-centric powerhouse, leveraging autonomous agents to analyze ER data, identify trends, and develop predictive models for workplace issues. The Director will own the HR Acuity platform, partner with data engineering, and deliver executive-level insights to inform human capital strategy. | Agent | 7 |
| Director, Product Management - Agentforce Contact Center Digital Director of Product Management for Salesforce's Agentforce Contact Center Digital portfolio, focusing on AI agent-first platforms that unify customer engagement across digital channels. The role involves defining product vision, owning the roadmap for platform and services layers, driving cross-cloud alignment, and representing the portfolio externally. Requires deep expertise in enterprise contact centers, agentic AI, and SaaS product management. | Agent | 7 |
| Senior Director, Product Management - Enterprise Data & Knowledge Platforms Senior Director of Product Management to lead the enterprise data-to-activation platform and drive the Next Gen Account Hierarchy (NGAH) initiative. This role will also manage the enterprise Knowledge Graph platform, which is crucial for AI reasoning and go-to-market intelligence. The position is at the intersection of data, AI, Agents, and GTM transformation, shaping future Agentforce-powered experiences. | AgentData | 7 |
| VP, Agentic Strategy Salesforce is seeking a VP, Agentic Strategy to shape the long-term strategic direction of their agentic AI portfolio. This role involves market intelligence, corporate development, and go-to-market strategy, focusing on defining Salesforce's competitive position in the autonomous AI space. The VP will act as a strategic integrator, partnering with various business units to drive high-impact pivots across Sales, Product, and Engineering, and will lead market evaluations for M&A opportunities within the agentic AI ecosystem. | Agent | 7 |
| AgentExchange Product Management Director Director of Product Management to lead a new Partner Security, Governance, and Guardrails Platform. This role will define and execute the strategy for services and tools that ensure partner-deployed AI agents remain secure, safe, compliant, and predictable. The focus is on empowering ISVs with tools for enterprise-grade trust, operational control, and safety at scale, including features like agent kill switches and dynamic action constraints. | Agent | 7 |
| Product Manager Product Manager to lead key capabilities behind AI agents and enterprise search built on Salesforce Data 360. This role is ideal for a technical, builder-oriented PM who enjoys rapidly prototyping ideas, experimenting with AI systems, and vibe coding solutions to validate product concepts before they are built at scale. Will own a significant product area of these AI agents and work across engineering, design, AI research teams. | Agent | 7 |
| Success Architect - Industries cloud Salesforce is seeking a Success Architect for their Industries Cloud team. This role involves providing expert guidance on solution design, scalability, security, and optimization for strategic customers. The Success Architect will collaborate with internal teams and customers to drive long-term business success by leveraging Salesforce technology, including AI capabilities. The role requires deep expertise in specific Industry Clouds and strong communication and problem-solving skills to act as a trusted advisor. | — | 5 |
| Product Manager, Emerging Technology Product Manager for Emerging Technology at Salesforce, focusing on AI CRM and agentic era products. The role involves owning product initiatives end-to-end, driving rapid prototyping and experimentation, translating ambiguous problems into requirements, conducting customer research, and collaborating across teams to deliver MVPs. Requires 3-5 years of PM experience, a builder mindset, and AI-native skills with hands-on experience in AI tools. Experience with LLMs and innovation teams is preferred. The role operates in a startup-like environment within a large enterprise, aiming to build new AI-driven products. | Ship | 5 |
| Senior Product Manager, Project & Program Management, Emerging Technology Salesforce is seeking a Senior Product Manager for Project & Program Management within their Emerging Technology team. This role focuses on bringing structure to ambiguity, clearing blockers, and helping product owners execute complex, cross-functional projects in a 0-to-1 environment. The role requires strong program management skills, comfort with ambiguity, AI fluency for using AI tools, and experience with Agile methodologies and project management tools. | — | 5 |
| Manager, Career Coaching & Critical Talent Development This role is for a Manager of Career Coaching & Critical Talent Development at Salesforce, a company that positions itself as an AI CRM. The role focuses on designing and delivering career coaching experiences, leveraging AI tools to enhance these experiences and test agentic workflows. While the company heavily emphasizes AI and the role uses AI tools, the core function is talent development and coaching, not direct AI/ML model development or research. | — | 5 |
| VP, HLS Services Sales Salesforce is seeking a VP of Professional Services Sales for their Healthcare & Life Sciences (HLS) sector. This role involves leading a sales organization to drive enterprise-level digital transformations and professional services engagements, focusing on regulatory-compliant agentic transformations. The VP will be responsible for exceeding targets, managing forecasts, leading and mentoring teams, engaging with C-level clients, and collaborating with internal and external partners to drive adoption of Salesforce's AI solutions. | — | 5 |
| Director, Agentic Leadership Growth & Succession Salesforce is seeking a Director, Agentic Leadership Growth & Succession to define and execute the enterprise strategy for leadership readiness and succession acceleration. This role will leverage talent intelligence and AI-enabled tools to identify leadership opportunities and risks, improve internal mobility, and scale personalized development experiences. The goal is to build bench strength, reduce succession risk, and strengthen organizational capability. | — | 5 |
| Lead, Workforce Intelligence Salesforce is seeking a Lead in Workforce Intelligence focused on Insight Strategy & Design. This role is responsible for the end-to-end lifecycle of workforce analytics across HR domains. The candidate will combine strong analytical skills, Tableau expertise, and experience with AI and agentic tools to deliver actionable insights to senior leaders and shape how those insights are built and delivered. | Agent | 5 |
| Director, Future of Work & Organizational Transformation - Japan (JPKT) Salesforce is seeking a Director to lead the Future of Work and Organizational Transformation in Japan. This role focuses on understanding the Japan market, reimagining work and organizational structures through the lens of AI and emerging technologies, and redefining Job Architecture. The position involves developing evidence-based frameworks for job design, applying HCI and cognitive science principles, and building data-driven capacity plans. The role requires deep expertise in organizational design, workforce strategy, and a strong understanding of the Japan market, with a focus on integrating AI to augment human work and drive transformation. | — | 5 |
| Manager, Instructor-FY27-Q2 Manager for Instructors role at Salesforce, focusing on leading a team to deliver AI-powered customer success courses and workshops. The role involves managing instructors, driving adoption of Salesforce's AI platform, and tracking educational delivery metrics. | — | 5 |
| Services Sales Solutions Senior Manager/ Director - Public Sector Salesforce is seeking a Services Sales Solutions Senior Manager/Director for Public Sector in Vancouver, Canada. This role focuses on enabling public sector clients to transform into Agentic AI Enterprises by designing strategic roadmaps and business cases that leverage AI. The position involves pre-sales support, deal strategy, cross-functional collaboration, and ensuring customer success through AI-driven solutions. The role emphasizes driving pipeline creation, influencing bookings, and scaling AI transformation. | — | 5 |
| ES Strategic Programs & Operations, Senior Manager Salesforce is seeking a Senior Manager for ES Strategic Programs & Operations to drive the execution, governance, and continuous improvement of high-priority programs like 'Go for Growth' (G4G). This role requires exceptional program management, stakeholder influence, and systems thinking to translate strategy into execution. The candidate will serve as the operational backbone, managing dependencies, mitigating risks, and ensuring timely delivery of milestones. A key aspect is championing AI-native ways of working, identifying opportunities to simplify processes, leverage AI-powered tools, and improve operational effectiveness at scale, partnering with teams to implement automation and agentic solutions. | — | 5 |
| Senior Account Partner - Peru Salesforce is seeking a Senior Account Partner in Peru to drive services engagement and customer success within their AI CRM platform. This role focuses on understanding customer business contexts, co-designing initiatives for measurable outcomes, and leading with an outcomes-based selling approach. The Account Partner will orchestrate internal teams, manage territory plans, and leverage AI tools daily for research, planning, and customer engagement. The primary measurement of success is year-over-year growth in services bookings and revenue, with a focus on adoption velocity and customer-reported business outcomes. | — | 5 |
| Researcher, AI Design This role focuses on researching and designing AI-powered products within Salesforce's AI CRM platform, emphasizing human-centered, ethical, and trustworthy AI experiences. The researcher will lead initiatives to understand user interaction with AI, translate insights into design decisions, and define methodologies for emerging AI paradigms like conversational AI, generative AI, and agentic systems. The role requires strong UX research skills, experience with AI/ML products, and collaboration with cross-functional teams. | Ship | 5 |
| Success Architect - Slack Salesforce is seeking a Success Architect for Slack to act as a technical advisor for customers, focusing on integrating Slack with various systems including AI, and advising on practical AI applications to drive adoption and business value. The role involves technical design, customer workshops, understanding technical specs, and collaborating with product teams. | — | 5 |
| VP, Product Management - Agentforce Public Sector (Missionforce) Salesforce is seeking a VP of Product Management to define and own the product vision and roadmap for Agentforce applications for public sector clients (state & local, federal/central, government, defense). The role involves extending the portfolio, championing secure capabilities, leading packaging and pricing, partnering cross-functionally, representing strategy externally, identifying M&A opportunities, and building a product management team. The ideal candidate has deep knowledge of the government market, experience with government procurement and compliance frameworks, and familiarity with AI-first product strategy and execution using technologies like OpenAI, Claude, and Gemini. | — | 5 |
| VP, Product Management - GovCloud & Private Cloud Edition (Missionforce) Salesforce is seeking a visionary and execution-oriented Vice President of Product Management to lead all U.S. GovCloud and on-premises (Private Cloud Edition, PCE) products. This role will own driving product parity across the GovCloud portfolio and pioneering a new, single-tenant, on-premises offering for sensitive government programs. The VP will operate at the intersection of product, engineering, finance, legal, and go-to-market, functioning as a general manager to build and prove out a new business motion from the ground up, with a long-term vision for global expansion. | — | 5 |
| Senior Manager, Recruiting Technology Salesforce is seeking a Senior Manager, Recruiting Technology to lead the development and lifecycle of their recruiting technology ecosystem. This role involves defining product strategy, roadmaps, and partnering with various teams to deliver innovative solutions. The ideal candidate has experience in HR/Recruiting Tech product management and is comfortable with AI product spaces, including agentic and generative AI use cases, with a focus on ethical considerations. | — | 5 |
| Senior Principal Success Manager Salesforce is seeking a Senior Principal Success Manager to ensure high-value customers achieve significant ROI with their AI CRM platform. This role acts as a trusted advisor, guiding customers on technical and business concerns, aligning them with strategic priorities, and managing complex programs. The CSM will be responsible for customer accountability, value alignment, strategic account leadership, and executive influence, with a focus on AI governance, guardrails, and leveraging AI tools for account analysis. | — | 5 |
| Salesforce Marketing Cloud & Loyalty Management Technical Architect Salesforce is seeking a Technical Architect for their Marketing Cloud & Loyalty Management division. This role involves designing, implementing, and evolving customer engagement and loyalty solutions using Salesforce products like Marketing Cloud, Loyalty Management, and Data Cloud. The architect will act as a trusted advisor, translate business needs into functional requirements, and support the implementation of marketing automation and loyalty programs. Continuous learning of Salesforce products and AI-driven customer engagement is expected. | — | 5 |
| Talent Attraction Partner, Futureforce AMER This role is for a Talent Attraction Partner focused on recruiting for internship and new graduate roles within Salesforce's Futureforce program. The role involves attracting, engaging, and assessing candidates, building university partnerships, and leveraging AI tools to improve recruiting efficiency. While the company heavily utilizes AI and the role involves using AI tools, the core function is recruitment, not AI/ML development. | — | 5 |
| Technical Product Marketing Manager- Partner Marketing Salesforce is seeking a Technical Product Marketing Manager Lead to own the readiness and mindshare of technical practitioners (architects, FDEs, solution builders) who deploy Agentforce. This role involves translating complex platform capabilities into compelling narratives, designing campaigns to move practitioners through credentialing journeys, and activating the FDE community. The role operates with an AI-first model, leveraging AI tools for content generation and data analysis while maintaining human accountability for technical accuracy and brand voice. Key responsibilities include owning technical messaging and content, building integrated campaigns, nurturing the FDE community, and reporting on metrics. The ideal candidate has 5-7+ years of experience in technical product marketing or partner marketing, a technical translator mindset, AI-first fluency, PMM and campaign mastery, strategic agility, and analytical skills. | — | 5 |
| SMB Ecosystem Analyst Salesforce is seeking an SMB Ecosystem Analyst to manage and grow their partner ecosystem, focusing on strategic solutions like Agentforce and Data Cloud. This role involves program operations, stakeholder management, identifying new initiatives, and reporting on key metrics. The analyst will monitor market trends, including agentic AI, and contribute to the broader ecosystem strategy. | — | 5 |
| Agentic Customer Success Manager, Director Salesforce is seeking a Director of Agentic Customer Success to drive customer adoption and value realization of their AI CRM platform, focusing on agentic enterprise solutions. This role involves supporting customer Centers of Excellence, monitoring agent performance telemetry, collaborating with internal and external teams, driving deep consumption of contracted licenses, and identifying new AI agent use cases. The ideal candidate will have strong analytical, communication, and AI fluency, with experience in customer success or consulting for enterprise SaaS, preferably in supply chain or financial services. | — | 5 |
| Business Operations, Customer Engagement Salesforce is seeking a Business Operations, Customer Engagement Manager/Senior Manager to support the Trust & Infrastructure (T&I) Operations team. This role focuses on managing content and communications infrastructure for over 5,000 engineers, ensuring executive reporting, content submission workflows, and operational logistics are executed efficiently. The position involves building operational workflows, proposing AI-powered solutions to streamline processes, managing content calendars, and supporting executive events. The role requires strong organizational skills, clear writing abilities, and demonstrated experience using AI tools to enhance operational and communication tasks. | — | 5 |
| Customer Success Manager, Financial Services Salesforce is seeking a Customer Success Manager for Financial Services in Tokyo. This role focuses on partnering with C-level executives in financial institutions to help them accelerate business value and ROI from their Salesforce investment, driving retention, satisfaction, and expansion. The role leverages deep business and industry knowledge to understand customer objectives and prescribe recommendations, acting as a customer advocate for product evolution. | — | 5 |
| Analytics Business Partner, Senior Lead Salesforce is seeking a Senior Lead Analytics Business Partner to join their Account Success team. This role will focus on strategic planning, data-driven analysis, and providing insights to leadership to drive business growth and customer success. The position requires strong business acumen, data visualization skills, and the ability to translate complex information into actionable recommendations. The role supports the company's AI initiatives by analyzing product consumption and adoption trends. | — | 5 |
| Manager, Influencer & New Media Insights Manager for Salesforce's Communications Planning & Insights team, focusing on identifying and nurturing influential voices (creators, newsletter writers, podcast hosts) to act as authentic advocates for the company. The role involves developing influencer intelligence, segmentation models, and measurement frameworks, with a strong emphasis on using AI tools to enhance insights and decision-making. | — | 5 |
| Director, Healthcare Account Partner Salesforce is seeking a Director, Healthcare Account Partner to lead strategic engagements with healthcare clients, focusing on driving digital transformation and AI adoption. This role involves shaping and securing commercial roadmaps and service propositions, acting as a strategic seller and 'player-coach' to align C-suite stakeholders and deliver tangible business outcomes. The position requires experience in navigating regulated environments like GxP and HIPAA, and a strong understanding of how to leverage Salesforce's AI+Data+CRM capabilities to achieve customer value and ROI. | — | 5 |
| Salesforce 架構師 (Salesforce Architect) Salesforce is seeking an Architect to lead digital transformation and business process optimization for clients, leveraging the Salesforce platform and its AI capabilities (Agentforce). The role involves strategic planning, solution architecture, project execution, and governance, with a focus on applying AI and CRM trends to drive client success. This is a customer-facing role focused on implementing and optimizing Salesforce solutions for businesses. | — | 5 |
| EVP, COO, Salesforce Platform EVP, COO for Salesforce Platform, responsible for the operating system that enables Salesforce to scale product excellence across a global Product Management organization. This role drives enterprise-grade rigor, disciplined execution, and cross-cloud integration for the Salesforce Platform portfolio, focusing on AI-first product management practices centered around agentic reasoning, conversational UX, and autonomous workflows. | — | 5 |
| Senior Analyst, Product & Pricing Operations This role focuses on Product & Pricing Operations, integrating price books and products for Lead to Cash operations. It involves managing traditional systems and leveraging AI-driven tools for workflow automation, data accuracy improvement, and reporting. The candidate will lead projects, manage stakeholders, drive process improvements, and utilize Generative AI for documentation. While not building AI models, the role uses AI tools extensively for operational efficiency and analysis within a CRM context. | — | 5 |
| Senior Analyst, Product & Pricing Operations This role focuses on product and pricing operations within Salesforce's Lead to Cash system. While not directly building AI models, the position involves leveraging AI-driven tools, prompt engineering, and understanding AI/ML concepts to automate workflows, improve data accuracy, and enhance reporting. The core responsibilities are operational delivery, project leadership, and process improvement within a CRM context. | — | 5 |
| Analyst/Senior Analyst, Product Growth & GTM Strategy Salesforce is seeking a Product Growth & GTM Strategy Analyst/Senior Analyst to partner with Product Management executives to drive business growth, Go-To-Market execution, strategic planning, business analysis, and growth across their AI CRM product portfolio. The role involves market analysis, sales optimization, business operational support, forecasting, market sizing, performance trend analysis, and sales pipeline analysis. Deliverables include analytic models, performance analysis, reporting infrastructure, and executive presentations. The role requires interaction with various functional teams and senior executives, leveraging data analysis and AI tools to identify opportunities and automate processes. | — | 5 |
| Senior Success Architect - French speaker Salesforce is seeking a Senior Success Architect fluent in French and English to drive successful outcomes for strategic customers by leveraging technical expertise in data and analytics, specifically focusing on Agentforce and Data Cloud. This role involves evaluating and recommending optimization strategies for technical architecture, dev/ops, performance, and solution design, identifying capability gaps, and influencing executive stakeholders. The architect will act as a trusted subject-matter expert, build strong relationships, and drive thought leadership. The role requires a deep understanding of data modeling, integration architectures, and data governance, with a focus on guiding customers through migration to and optimization of Agentforce + Data Cloud, which powers AI-driven customer experiences. | Agent | 5 |
| Director, Product Management - Agentforce Contact Center Salesforce is seeking a Director, Product Management for their Agentforce Contact Center product. This role involves owning the technical architecture for complex deployments, partnering with sales and customer success, translating field learnings into product roadmap feedback, and representing the product at industry events. The ideal candidate has extensive experience in enterprise contact center architecture, customer-facing technical roles, and deep expertise in CCaaS, communications protocols, CRM integration, and agentic AI at enterprise scale. | Agent | 5 |
| Senior Solution Consultant (Global) Salesforce is seeking a Senior Solution Consultant in Japan to act as a strategic hub connecting Japanese clients with their Global Delivery Center (GDC) in India. This role involves supporting business transformation using Salesforce, bridging technical and cultural gaps, and leveraging AI tools to accelerate delivery and maximize ROI. The consultant will work closely with Japanese senior architects to understand project details and communicate them accurately to the GDC, ensuring outputs meet Japanese quality standards. Key responsibilities include facilitating communication, translating abstract Japanese requirements into concrete technical specifications, and using AI tools for tasks like document creation and review. The role also involves supporting strategic and transformation initiatives, project execution, and governance. | — | 5 |